Discussion on DotLife | Coaching Online Courses WordPress

Discussion on DotLife | Coaching Online Courses WordPress

Cart 4,629 sales
Recently Updated
Well Documented

ThemeGoods supports this item

Supported

This author's response time can be up to 1 business day.

535 comments found.

Hi I had purchase the website DotLife twice. Unfortunately I moved the website from one hosting to the other, and the fonts are not loading. I do not want to renew the support only for this small thing. How can you help?

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

mailisra

mailisra Purchased

Can you give me Typography Settings

For 1. Body and Content Settings 2. Header Settings

Hello. I changed my domain name. How do I update that so it matches my license.

Hi,

Thank you for purchasing.

Please register your account here https://license.themegoods.com/manager/

Then you will be able to manage/remove your purchase code registration’s domain from there.

I have two support tickets in and have no response to either one for more than 48 hours and the other for 24 hours. If I don’t get a response in the next few hours I will be demanding a refund!

They finally respond, didn’t fix anything and said sorry it was the weekend. Only the weekend is 2 days not 4. They just stopped responding again. Really poor support.

Hi,

Thank you for purchasing.

We replied to your ticket. Could you please continue there. Thank you.

jchmns

jchmns Purchased

Horrible theme. More bugs than with any theme I’ve ever had.

Currently building a brand new site from scratch because this one keept breaking my site and giving me headaches.

WPForms have tons of bugs for this theme specifically. Elementor needs to run on old version because this theme is not compatible with the newer versions, tons of other bugs.

Hi,

Thank you for purchasing

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

buntis

buntis Purchased

Hey,

I migrate my website to a different host. Now I have problems with the registration. Please check it for me! It’s always the same. Thanks!

buntis

buntis

buntis Purchased

I was able to fix it!

Hi I understand that this theme uses LearnPress. Is the theme compatible with memberpress? If so do you have any examples

Hi,

Thank you for your interest.

Yes, technically you can use memberpress. However if you want to get the same look as our demo website. You have to use LearnPress. Thank you.

Hello, I would like to get a refund for this theme. I’ve reached out to the support team, and they stopped communicating once I asked for a refund. They couldn’t get the demos to work. Please give me a refund.

Hi,

Thank you for purchasing.

We tried to upload XML imported file using the default WordPress importer plugin but your server is not response. Could you please contact your webhosting provider and check server error log please. This is server related issue. Thank you for your understanding.

Hello, I’ve already contacted the web hosting provider, and they didn’t find anything in the server logs. I’ve been doing the back-and-forth between you and the host, and nothing seems to work. I would like a refund so I can get another theme. Other themes that I’ve installed have never had this many issues for a one-click demo.

Hi, can the courses also be designed to be given offline and not online? Can I also make a booking for predefined offline courses? Many thanks. Best wishes

Hi,

Thank you for your interest.

Yes, you can also use it for offline course as well.

xchris

xchris Purchased

Nice Theme, both of my licence Support is out, but running in 2 big issues with Life Coach 2: 1) Header & footer is missing on general pages like blogposts.. 2) If we are moving to child the nice transparent header and a lot of styles are moving into default mode or how it looks..

Would love to stay in normal theme but with working heading & footer. Because otherwise the theme is useless.

Thx in advance & all the best!

Hi,

Thank you for purchasing.

1. Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

2. When you activated child theme. WordPress will consider its as a different theme when handling theme customizer settings.

So you have to go through all settings in Appearance > Customize then save changes again including header settings if you activate child theme.

I’m having several issues with the theme. When I go to the Elementor’s System Info, it indicates that Dot Life Elements for Elementor is incompatible:

Elementor – Compatibility Tag DotLife Theme Elements for Elementor Incompatible

Are you working on making this compatible? Thanks

Hi,

Thank you for purchasing.

The plugin support the latest version of Elementor. You can update it without any issue. Thank you.

Hello! I need help regarding my theme license. I was experiencing some issues with my site and I am trying to backup everything through a staging, but I would need to temporarily deactivate my license on the original site in order to activate the theme on the new hosting. Would that be possible?

Hi,

Thank you for purchasing.

Please register your account here https://license.themegoods.com/manager/

Then you will be able to manage/remove your purchase code registration’s domain from there.

Hi, Elementor is not working. My website is https://onpointadvisory.co.in/

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi, I would like to use this theme for a different site of mine as I no longer use it with the domain I purchased it under. Please let me know how to change this. Thanks

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi, I am not able to change the payment method in my website.. can you please help earlier it was working proper via paypal.. not paypal gateway is not working

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi, is there a way to create a personal zoom or google meet link for each appointment booking instead of a physical location?

Hi,

Thank you for purchasing.

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support. If you’re interested in hiring a developer for building out this custom feature for you, we highly recommend to check out: Codeable

I have been using this theme for my website since years. Love it.. Somehow in the last couple of days, after the latest update, it is giving me an error for the mobile menu. When I click on the mobile burger menu, my website give me an error. What do you recommend? I dont think that i want to renew the support just for the theme update error. My website is: www.isra.co.in

Hi,

Thank you for purchasing.

Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi there,

I’m planning to build a 1:1 mentorship/coaching marketplace where mentors can offer 1:1 sessions for mentees for a flat fee.

The platform should integrate well with the Tutor LMS plugin and Amelia plugin so that mentees can easily book a 1:1 call and mentors can have their own profile, and so on…

Something like https://mentorcruise.com/

Is it possible to do this with this theme?

Hi,

Thank you for your interest.

Yes technically you can do that using our theme. It support Tutor LMS plugin.

Your prebuilt websites are not available.

Hi,

Thank you for your interest.

Could you please try to access it here https://themes.themegoods.com/?theme=DotLife

I checked our demo sites and it seems to be working fine.

I just uploaded the theme to my website. Wanted to use Life Coach 2, but there is no such option in the demo import. How I can use it?

Hi,

Thank you for purchasing.

It’s included in “Classic Life Coach” demo option. Thank you.

Hi, I purchased the DOT LIfe theme some years back. I attempted to install it for my customer at the time, but was unsuccessful in doing so for several reasons. The customer was not engaged and nor was he actually ready to move forward. But now I have all of the necessary content. He’s ready to move forward. Since then he has done some restructuring and changed his domain name. It used to be Grantwinstead.com But now it’s Coachgrantwinstead.com. The site is in desperate need.

I read somewhere it's only one theme per domain. However in being that we never actually used the theme on GrantWinstead.com , Is it possbilbe to use it on CoachGrantwinstead.com instead.  Or will i have to purchase another license?  I'm hoping that you will allow me to do so without paying for another license, in being that I never actually used it.

Please let me know.

Thank you!

Deborah Settles

Hi,

Thank you for purchasing.

We replied to your email. Could you please continue there.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey