5229 comments found.
Hi There, Before I buy and download this theme, will it come with a child theme also? Please let me know. Thnx.
Yes, Brooklyn comes with a ready-to-use child theme included in the package.
Hi,
How to setup different padding and margin for mobile and tablet in WPBakery Page Builder for the same section which i have already setup for Desktop view ?
Thank You
Hi,
Please note that all support requests are handled exclusively via our support ticket system: https://united-themes.freshdesk.com
Thank you for your understanding and cooperation.
Happy New Year
We wish you all a successful, creative, and inspiring year ahead. Thank you for your continued trust and support — we look forward to working with you in the year to come!
Hi, could you tell me if you use Elementor or WPBakery Page Builder,in these two demos: 1- https://themeforest.unitedthemes.com/wpversions/brooklyn/demo43-light/ 2- https://themeforest.unitedthemes.com/wpversions/brooklyn/demo15/
Also tell me if I need Elementor Pro to customize headers and footers.
Thanks
Where can I manage my license?
Hello! I updated my Brooklyn theme to the latest version and now my website is not loading on google or safari browser at all. Is that something you can help with? Or is this type of support available in the paid support section?
Hello, we do not provide support via the dashboard. All support requests must be submitted through a ticket. Thank you for your understanding.
https://united-themes.freshdesk.com/support/loginHi! I have had this theme for years and I love it. But I went into my theme Options section now and for some reason none of the options work. If I try to click on Typography or front page or other options on the side menu nothing happens. Does not display new sections as if its stuck just in one place. All available updates are in place. Could you please help?
Just noticed this message in my dashboard: This theme requires the following plugin: Brooklyn Theme – Core. There is no link to it, not clickable to access the plug in. Where do I acquire it?
Found it, I got ahead of myself there. All good now.Thanks!
footer will only show 3 social media icons. When I add a 4th, it deletes one of the others.
Hi Jason, thank you for your message and for reaching out.
Please note that all support-related questions are handled exclusively through our ticket system:
https://united-themes.freshdesk.comRegarding your observation: in the footer/dashboard area you are referring to, the social media icons may be limited to three due to space and layout constraints. When adding a fourth icon, one of the others will be removed automatically.
This behavior is intentional and not a bug.
Best regards
Slider Revolution no longer included when purchasing theme? Additional cost?
Slider Revolution is still included with the theme — the free bundled version has always been part of the package. However, we generally recommend purchasing your own license directly from the plugin developer. The bundled version is very limited, so you won’t be able to use many of the premium features.
If you decide to purchase your own license, you will then also receive regular updates, access to all templates and add-ons, and full support from the Slider Revolution team.
hello we have purchased your theme from another account and our server is set to php 8.1 and we will need to change it to the newest, will everything work okay?
Yes, it is compatible up to PHP 8.3.
The site is incredibly slow and loading, making it look old. It’s very difficult to make the necessary adjustments. It’s a theme with outdated technology and design. You can also tell how poor their support service is by the aggressive responses they give to low-rated reviews.
Please help. I can’t find the settings to change the hero on each page. They used to be underneath Visual Composer, now gone…
Thank you for your message!
To ensure fast and reliable assistance, all support requests must be submitted through our official ticket system. Please note that we’re unable to answer support questions on the dashboard, as it is not monitored for technical inquiries.
We appreciate your understanding — this helps us provide the best possible support for you.
https://united-themes.freshdesk.comWhere in the column do I put the # for a one-page menu item?
The showcase functionality is broken from a display perspective. None of my showcases work in terms of displaying the thumbnail images.
All I did was update the theme and the plugins. Didn’t do anything else. Already running the latest version of Wordpress at the time of this comment (6.8.3)
OK never mind, there was an issue with the Brooklyn Core download/update. The showcases work, but nothing else does SMH
All my current updates and theme options (colors, fonts, etc.) are all gone. And I can’t get into the theme options to update and change them-the links in the Theme Options area literally don’t work.
Please advise
Please create a support ticket so we can assist you properly. Support cannot be provided here on the dashboard — all requests must go through our ticket system. Thank you very much for your understanding.
You also need to activate the Brooklyn Core plugin. Unfortunately, I’m not able to provide further assistance directly here in the dashboard. For any additional questions or help, please open a support ticket so our team can assist you properly. Thank you!
Does this theme work well with Shopify ?
The Brooklyn WordPress Theme is developed exclusively for WordPress and is not compatible with Shopify.
If you’re looking for a theme for WordPress, Brooklyn is a great choice — but it cannot be used on Shopify.
When will the next update to the theme occur as there is a vulnerability in the included version of Slider Revolution?
We will update Slider Revolution as soon as possible.
Hi, i’ve search in forum and in documentation but founf nothing. Is there a way to change header in portfolio? I want to remove large image under menu and choose a different header. Regards
Thank you!
Great theme. Absolutely loved it. That’s why I have 2x license.
I have 2 question. Question. 1. How can show Total: instead of x item(s) in mini cart? example Total : 10$ It would be better if it show total instead of items. Because items number already shows in top beside cart icon. 2. Is there any possibility to set page HERO height for each device like for the blog post. That would be nice. There is no options to do that. Because I would like to have small HERO image for the rest of the pages except home page.
The problem is for the page HERO you can set height for only bigger devices, and for mobile it cover whole screen. For the blog, it’s fine. It has setting for all.
The code I received in support forum didn’t work. I found solution myself. I took me long time to find out. Finally it worked. Happy with it now.
Now I see other comments with the same problem. Maybe Can you put that in setting options, as it has in blog post in upcoming updates.
Hi, you write in your FAQs: One licence = One website. We already have a website, which we want to relaunch, but the old one should still be online until we are ready with the new one. So we want to use one of our free domains to create the new website with your theme, and as soon as the new website is ready, we want to migrate the website to the correct domain. Does your one licence one website policy make this complicated, or can we easily transfer the licence from one domain to another? Many thanks, Ferdinand
Hi Ferdinand,
That’s a great question — and don’t worry, this is absolutely possible.
According to the Envato license policy, one license key is valid for one end product (one website). If you’re building your new site on a temporary or staging domain and later plan to move it to your main domain, that’s perfectly fine.
Just let us know when you’re ready to migrate, and we’ll help you transfer your license so it works correctly on your new domain.
One license per website — very simple.
Best regards, Marcel
Will you update Slider Resolution? It has been behind for some time already.
Of course, we update it regularly. The last update was about 2 weeks ago!
