6337 comments found.
Hi, I’m thinking about creating a subdomain on my website to set up a private space or client area. Can I use the same theme, or do I need to pay for a new one?
Hello,
Each license is intended for use within a single project/domain – a single WordPress installation. If your subdomain uses a different WordPress installation, you’ll probably need an additional license.
Display logic – containers are not rendered if there is no content. The new version is not working. All containers that were previously hidden using this condition are now being displayed. Please investigate the cause.
Hello,
Unfortunately, this is a bug. We’ll fix it and let you know once the update with the fix is published.
We just released Impreza 8.44.1, which fixes the issue described above. Please update your theme.
Unfortunately I cannot activate my impreza license: Envato API error There is a problem with synchronizing with your Envato account. Please try again later.
I am trying to activate since yesterday – when will the error be solved?
Hello,
Sorry for the belated reply. This case needs more data to investigate its reason. Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate. Thanks in advance!
Hi, the option to edit pages using WPBakery classic mode has stopped appearing in the administration. I’ve checked everything I know, but I can’t figure out why it stopped appearing: I deactivated all plugins. I reinstalled WPBakery Page Builder. I checked WPBakery Role Manager…
I still only have “Edit Live” in the editor and “Classic mode” is missing.
Hello,
This case needs more data to investigate its reason. Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate. Thanks in advance!
I have bought one license for one website usage. I want to buy another license. Can you give me a discount?
Hello,
Unfortunately, discounts are only available during sales periods. As of now, only the regular pricing is available.
There seems to be a bug when using the ACF plugin. When using multiple field groups in ACF and a field with the identical name is in both groups, the name only shows once in a drop down list when editing grids or using your filter lists. In this example, https://prnt.sc/YmO8bGHoJS-6 there is an OFFERS field group and a FOR SALE field group. Each group contains a field called ‘county’, but the county field is missing in the FOR SALE drop down list. If I rename one of the fields, it shows up fine but then looses all the data links.
Hello,
Thank you for pointing out the issue. We’ll fix it in one of the future updates. For now, the general recommendation is to use distinct ACF field names for each group.
Is there a single-product concept design made with the Impreza?
Hello,
Check the WooCommerce pre-built Demo Websites listed here.
Yes, I’ve looked at your demo sites, I know. Do you have a one-product website design? You could also share a website for one of your clients who sells a one product. I’m asking to see an example.
Check the Mobile App example site.
Thanks. It would be great if you could add a few more designs to the one product concept.
Hello support, I’m getting the following error in WooCommerce with the select fields on the checkout page, but it only happens on iOS devices; on Android it works fine. Could you please help me with this? The issue is that the select field appears as if it were a text input. It’s very strange because it doesn’t work on iOS.
Hello,
Please share an example page URL where we can replicate the issue. Also, please specify the OS and browser versions you used for testing.
How can i make a popup to display a form? for example in your demo via the screenshot here https://imgur.com/a/Ivw2s8G you can see when one click a popup element, it display, but i want it to display a form which i will i have created. So how possible can the popup element display content using shortcode? if possible then i can use that to display the form
Hello,
You can create a Reusable Block in Templates > Reusable Blocks and include a form or other custom content. After this, when you edit the Popup element, set it up to show this custom Reusable Block.
If you need further assistance, please create a ticket on the Support Portal, and our team will gladly assist and guide you.
Hi, where i can check my Purchase Code on wordpress dasboard?
Hello,
You can check your purchase data in your Envato (Themeforest) profile. Note that our theme doesn’t require a purchase code to operate. If you refer to theme activation, please check the relevant guide.
Hi, can we get some new demos which are new and modern?
Hello,
We’re working on several new demos and will announce once they’re ready. Stay tuned for the updates. You can also create a demo request ticket if you’d like to offer a specific topic for a new demo.
In your demo here https://impreza47.us-themes.com/who-we-are/ how can i make the Meet Our Team members auto slide? using the ACP custom post type is not adding their title. i need each member retain his/her name and title just the way it display in your demo here https://impreza47.us-themes.com/who-we-are/
Hello,
You can use the Content Carousel element and include multiple Person elements (one per team member) in it.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
it works perfect, appreciated. Please let me know if you have other products that will be useful for web designer, i like your support and solution. your theme is a multipurpose which one can use to design any type of website. thanks for creating Impreza theme
How do i create person team profile and make them slides? i want when one view on mobile the team member slide one by one rather than all display below?
Hello,
You can create a custom post type for team members using the Advanced Custom Fields or CPT UI plugin, and view them inside the Post Carousel element on the needed page.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
Thanks a bunch, i have created the custom post type in the Advanced Custom Fields but how do i create the team member itself now? Will i create the team member under post?
When i click to add the new post type i created, it did not have the classic mode option where i can choose or add impreza elements
This is exactly what i want, if you check this screenshot https://imgur.com/a/s0cKw54 you will see the team member, i want it to be sliding and i want when mouse over its not clickable. Also on mobile it should be displaying one by one
Hello,
In this case, you can use a simpler solution. Add a Content Carousel element to the needed page and include multiple Person elements in it. In the Content Carousel “Responsive” settings, you can set how many items should show per line on each device (laptop / tablet / mobile).
thanks a bunch, it works like magic, just exactly the way i wanted.
Hello,
Do you have in plan to add new prebuild templates? And from which category?
https://impreza-landing.us-themes.com/demo-websites/
Thank You!
Hello,
We’re working on several new demos, but I can’t yet disclose more details. Stay tuned for the update announcements.
Hello,
This case needs more data to investigate its reason. Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate. Thanks in advance!
I’m using the carousel element (WPBakery – Post Carousel).
Currently, the carousel auto-rotates from left to right, but I need it to scroll from right to left (RTL direction).
I’ve already checked the Carousel settings (Auto Rotation, Continual Rotation, Transition settings), but I couldn’t find any option to change the scroll direction.
Here is the screenshot of the settings I’m using:
https://prnt.sc/VREJUzxVjQmCould you please guide me on:
Is there a built-in option to change carousel direction to right-to-left
Looking forward to your response.
Hello,
This is a complicated question. Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate. Thanks in advance!
Hello,
You mention that “Grid and Carousel elements are deprecated in Impreza and won’t be supported in the future.”..
Also that “Carousel interface will show you notification about its deprecated status, that recommends to use the following elements instead: Post List / Post Carousel”
Please, explain the settings for showing post list as carousel.
Thank you!
Hello,
There’s a “Post Carousel” element that works and looks similar to the old “Carousel.” Please give it a try.
If you need assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
you mean this? https://prnt.sc/RiZ6b95_bdQn
it is not working.
Hello,
I referred to the Post Carousel element (not Carousel). Please ensure you’re using the latest version of the theme.
That element is not present, sir. I use builder 8.71 and Impreza 8.41
https://prnt.sc/gucqZ-MTiW0HDo you also use the latest version of the Upsolution Core plugin? It was added in the 8.41 version. Please check whether you are using a Child theme or any other customization that might hide it.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
no child theme..
Adds plenty of features for Impreza and Zephyr themes.
Version 8.41 | By UpSolution |
This case needs more data to investigate its reason. Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate.
Hello, I have an issue or bug:
[16-Dec-2025 23:07:00 UTC] PHP Deprecated: The function vc_is_editor is deprecated since version 4.8! Use vc_is_frontend_editor instead. in /home2/practic95/public_html/wp-includes/functions.php on line 6131 Could you help me with this?
In the Row Settings, under the Design tab, the tabs don’t open. I click on “Text” and it doesn’t open
Hello,
Please ensure you use the latest versions of the theme and plugins.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
I really don’t get it, I’ve had this theme for a decade already, no issues at least non that couldn’t be easily fixed, for some reason you guys decided to change the entire structure of how grid posts are shown in portfolio and I feel like I’d have to reinstall the whole thing for it to work because you decided to change for “post lists” or something of the sorts and it still doesn’t work no matter how I go about it…
Hello,
Your old Grid elements will keep working. Please read the relevant article for more details.
Hello, i have suddenly a problem where i cannot find any products on my searchbar. This randomly happen today and i have not edited anything. can you check it out the domain is relo.no. when i search for example gaming it should come up alot off stuff but now it shows nothing. i have tried deleting the search barm deleting the results but nothing helps.
Hello,
This case needs more data to investigate its reason. Please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team can investigate. Thanks in advance!
