Hello, I have two problems:

There is a very slow loading when trying to open the homepage, even though it doesn’t contain anything except a gallery of some courses.

When navigating between pages, besides the slow loading, there is a strong shaking effect in the page content, or the page appears unstable and jittery.

How can these problems be solved?

As I trying to update through envato API i am getting this error. https://www.awesomescreenshot.com/image/58221981?key=fea599d1693c302683637b5f9f53a768 What should I do?

Hello,

I purchased the license some time ago, and I saw that in the latest update, the coupon management feature that I had been waiting for is now available.

However, I can’t find it anywhere on the interface. The support team told me that I need to pay for the Pro Plus version, but in the interface, there is no option to upgrade. It just redirects me to your website and asks me to pay for a new license from scratch. So, it’s not at all clear what I’ve already purchased and what I still need to buy…

How can I access the coupon management feature? Is it included in the license or not? If not, how can I get it without paying for a full new license?

Is it compatible with PWA?

I have a problem with the grade book. It is not loading properly. Till what PHP version will it work. Here is the screenshot. https://tinyurl.com/255obol9 Let me know what to do.

Hello,

After spending a full day troubleshooting, I identified a critical issue related to the STM Configurations plugin.

When this plugin is activated, several pages built with Elementor and WPBakery Page Builder fail to load correctly. The affected pages either render as blank or display broken layouts. Upon inspecting the page source, the generated HTML output is corrupted, with incomplete or malformed attributes (including broken data-settings, srcset, and other HTML structures).

To confirm the cause, I performed multiple tests:

• Deactivated all plugins except the page builders
• Reactivated plugins one by one
• The issue consistently occurs only when STM Configurations is active
• Deactivating the plugin immediately restores normal page rendering and clean HTML output

This indicates a clear compatibility or output-buffering issue that directly affects Elementor and WPBakery rendering.

I kindly request that you:

• Investigate this compatibility problem
• Provide a fix or workaround
• Inform me once the issue has been resolved or if additional details are required from my side

This issue has a significant impact on production pages, so your assistance would be greatly appreciated.

Thank you for your time and support.

After latest update there is no Arabic language in Course Builder ! the labels was in Arabic as site default language , after plugin update its in English only and i couldnt find any option to change the language

Hello Support Team,

I have tried many LMS plugins while searching for a maximum student limit feature and course start/end date functionality. I found these features available in other LMS solutions, but I genuinely love MasterStudy LMS — it is clean, powerful, and very easy to use.

I would like to kindly request adding the following two features:

Maximum Student Limit per Course Ability to define a fixed number of students allowed to enroll, and automatically close enrollment once the limit is reached.

Course Start and End Dates Ability to set a start date and end date for courses, which is essential for offline and in-person training centers.

These features would make MasterStudy LMS perfectly suitable for training institutes that operate with limited seats and fixed schedules.

Thank you for your great work, and I hope you will consider adding these features in future updates.

Best regards,

Hello Support Team,

I’m facing an issue with the Categories widget in the sidebar.

The widget itself is configured correctly (default WordPress Categories widget, dropdown enabled), however the JavaScript code related to the widget is being rendered as visible text on the frontend instead of being executed inside a <script> tag.

This happens even when cache is completely disabled (?nocache tested).

The visible output includes WordPress core widget script: WP_Widget_Categories::widget

Which indicates that the theme is likely not properly handling or closing <script> tags in the sidebar or widget template (possibly sidebar.php or a related template override).

This affects user experience and SEO.

Please check:

Sidebar widget rendering

Any overridden widget templates

Proper script enqueue or closing tags in the theme

Kindly advise on the fix or confirm if this is a known theme issue.

Best regards,

hello i cant activate plugin

MasterStudy LMS WordPress Plugin – for Online Courses and Education

This is the error

Uncaught TypeError: can’t access property “error”, dt is undefined error /wp-content/themes/masterstudy/admin/assets/js/stm-admin.js:54 jQuery 8 <anonymous> /wp-content/themes/masterstudy/admin/assets/js/stm-admin.js:18 jQuery 2

Any fixes?

Thanks

I’m running Masterstudy LMS + WPML and hit a critical error that broke user registration and various AJAX calls (including front-end account/authorization flows). I don’t have ongoing support, but I thought you would like to know, given how severely it breaks things:

The symptom was:

All of these were failing: Front-end registration, editing anything with Elementor, making any changes to settings to Masterstudy in the background, and some AJAX requests failing.

Debug log showing: PHP Fatal error: Uncaught Error: Call to a member function get_object_id() on null in /wp-content/plugins/sitepress-multilingual-cms/inc/template-functions.php:383 Stack trace: #0 /wp-includes/class-wp-hook.php(341): wpml_object_id_filter(‘40306’, ‘post’) #1 /wp-includes/plugin.php(205): WP_Hook->apply_filters(‘40306’, Array) #2 /wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/helpers.php(1198): apply_filters(‘wpml_object_id’, ‘40306’, ‘post’) #3 /wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/helpers.php(1216): ms_plugin_user_account_url(‘edit-course’) #4 /wp-admin/admin-ajax.php(22): require_once(’/wp-load.php’)

So apply_filters( ‘wpml_object_id’, ... ) is being called from Masterstudy while WPML’s $sitepress object is still null, causing the fatal.

Files and functions involved File: /wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/helpers.php

Functions I had to patch:

ms_plugin_user_account_url() (primary) ms_plugin_authorization() (secondary)

Change #1 – ms_plugin_user_account_url() Original:

function ms_plugin_user_account_url( $sub_page = ’’ ) { $settings = get_option( ‘stm_lms_settings’, array() ); $account_page_id = apply_filters( ‘wpml_object_id’, $settings[‘user_url’] ?? null, ‘post’ ); }

if ( empty( $account_page_id ) || ! did_action( 'init' ) ) {
    return home_url( '/' );
}

$user_account_url = get_the_permalink( $account_page_id );

if ( ! empty( $sub_page ) ) {
    $user_account_url .= "$sub_page/";
}

return $user_account_url;

Patched it to this:

function ms_plugin_user_account_url( $sub_page = ’’ ) { $settings = get_option( ‘stm_lms_settings’, array() ); $account_page_id = isset( $settings[‘user_url’] ) ? $settings[‘user_url’] : null; }

// Check if WPML is initialized before calling the filter
if ( ! empty( $account_page_id ) && function_exists( 'wpml_object_id' ) ) {
    $wpml_account_page_id = apply_filters( 'wpml_object_id', $account_page_id, 'post', true );
    if ( ! empty( $wpml_account_page_id ) ) {
        $account_page_id = $wpml_account_page_id;
    }
}

if ( empty( $account_page_id ) || ! did_action( 'init' ) ) {
    return home_url( '/' );
}

$user_account_url = get_the_permalink( $account_page_id );

if ( ! empty( $sub_page ) ) {
    $user_account_url .= "$sub_page/";
}

return $user_account_url;

Key points:

Guard with function_exists( ‘wpml_object_id’ ) before calling the filter

Use the 4th parameter true so WPML returns the original ID if no translation exists

Avoid calling WPML at all if user_url is empty

Change #2 – ms_plugin_authorization() Original:

function ms_plugin_authorization() { if ( ! is_user_logged_in() ) { $settings = get_option( ‘stm_lms_settings’, array() ); $settings[‘instructor_registration_page’] = $settings[‘instructor_registration_page’] ?? false; $page_id = get_the_ID(); $current_id = apply_filters( ‘wpml_object_id’, $page_id, ‘post’ ); $wpml_pages = array( apply_filters( ‘wpml_object_id’, intval( $settings[‘user_url’] ), ‘post’ ), apply_filters( ‘wpml_object_id’, intval( $settings[‘instructor_url_profile’] ), ‘post’ ), apply_filters( ‘wpml_object_id’, intval( $settings[‘student_url_profile’] ), ‘post’ ), ); $pages = array( intval( $settings[‘user_url’] ), intval( $settings[‘instructor_url_profile’] ), intval( $settings[‘student_url_profile’] ), ); if ( $settings[‘instructor_registration_page’] ) { $wpml_pages[] = apply_filters( ‘wpml_object_id’, intval( $settings[‘instructor_registration_page’] ), ‘post’ ); $pages[] = intval( $settings[‘instructor_registration_page’] ); } }

if ( in_array( $current_id, $wpml_pages, true ) || in_array( $page_id, $pages, true ) ) {
        return;
    }
}

STM_LMS_Templates::show_lms_template(
    'components/authorization/main',
    array(
        'modal' => true,
        'type'  => 'login',
    )
);

Patched it to:

function ms_plugin_authorization() { if ( ! is_user_logged_in() ) { $settings = get_option( ‘stm_lms_settings’, array() ); $settings[‘instructor_registration_page’] = $settings[‘instructor_registration_page’] ?? false; $page_id = get_the_ID(); }

// Safely handle current page WPML translation
    $current_id = $page_id;
    if ( function_exists( 'wpml_object_id' ) ) {
        $wpml_current_id = apply_filters( 'wpml_object_id', $page_id, 'post', true );
        if ( ! empty( $wpml_current_id ) ) {
            $current_id = $wpml_current_id;
        }
    }
}

// Initialize arrays
$wpml_pages = array();
$pages      = array();

// Helper function to safely add page to arrays
$add_page_safely = function( $page_id_value ) use ( &$wpml_pages, &$pages ) {
    if ( empty( $page_id_value ) ) {
        return;
    }
};

$page_id_int = intval( $page_id_value );
$pages[]     = $page_id_int;

if ( function_exists( 'wpml_object_id' ) ) {
    $wpml_page_id = apply_filters( 'wpml_object_id', $page_id_int, 'post', true );
    if ( ! empty( $wpml_page_id ) ) {
        $wpml_pages[] = $wpml_page_id;
    }
} else {
    $wpml_pages[] = $page_id_int;
}

// Add all configured pages
$add_page_safely( $settings['user_url'] ?? null );
$add_page_safely( $settings['instructor_url_profile'] ?? null );
$add_page_safely( $settings['student_url_profile'] ?? null );

if ( ! empty( $settings['instructor_registration_page'] ) ) {
    $add_page_safely( $settings['instructor_registration_page'] );
}

if ( in_array( $current_id, $wpml_pages, true ) || in_array( $page_id, $pages, true ) ) {
    return;
}

STM_LMS_Templates::show_lms_template(
    'components/authorization/main',
    array(
        'modal' => true,
        'type'  => 'login',
    )
);

Again, the main changes are:

Guard all wpml_object_id calls with function_exists( ‘wpml_object_id’ ) Use the 4th parameter true Avoid calling the filter when setting values are empty Don’t assume WPML is always initialized when these functions run (especially during AJAX)

Result After these two patches, the fatal get_object_id() on null error stopped, AJAX calls stopped 500’ing, and user registration/auth flows started working again.

It would be great if Masterstudy could:

Incorporate these guards into the plugin code Audit other apply_filters( ‘wpml_object_id’, ...) usages for the same pattern

I’m happy to provide more logs or details if needed.

We have few domains that we have installed masterstudy theme. Currently those domains are not in use. But the licesne are assigned to the same. The only option is to deactivate the theme from the domains which are not in use and not practical. The license is stuck in old domains. Since the support period is over we are not able to open the ticket as well.

hi. i’ve bought the theme used in a domain. Now i’m moving my entire website to a new platform so i dont need this theme on that but i may use the masterstudy theme for some other domain in future. I deactivated the theme in wordpress, and theme is not there but plugins are still there so i’m confused then reinstalled the theme (because i doubt may be i’ve not deactivated correctly). But the site is back to how it looks. In the theme dashboard it shows theme is not activated and a button activate via envato. Don’t know whether the theme is active in that domain or not. Please help me to confirm that and if the theme is deactivated can i use the theme in some other domain. Please clarify. Thanks

Thank you I have one more inquiry. I offer on-site training programs at the institution, not online, and each course has a limited number of seats. Is there an option in the settings to enable a maximum number of students who can register for each course?

Can we assign multiple instructors to the same course with a group of students or cohorts?

Hello, How to enable the co instructor to see and check the progress of the student quizzes? I checked the documendation but couldn’t find it. Thanks for your help

Hello, I purchased the Master study theme and configured all the settings. I also activated the Enterprise Courses add-on. After that, I created a course and set a corporate price for it.

Now, when I log in with a regular user account to test purchasing the course, it asks me to create a group. However, when I click “Create Group,” nothing happens. I also went to the user dashboard → Groups → Create Group, but I still can’t create a group from there either., Ive sent ticket but no answer there that why iam sending here

Bonjour, I have a problem, Since the last update, the course page is completely crushed. it is no more the 3 columns layout (program, course, discussion). the columns disappeared and all texts and titles are in the same page in an ugly way. i uninstalled masterstudy theme, and installed another theme, it works fine.

it is like masterstudy theme is not compatible with the masterstudy LMS plugin anymore.

does someone else have this issue ? do you know how can i solve it ?

Thank you

is there screeshot and screen recording restriction feature available in your mobile app? DRM security available?

Your black friday ads are appalling. You can’t even close the pop up, meaning no ability to work within the LMS setting. Get a grip, we already bought the damn thing, give us the small ad at the top and leave it at that, or create properly-functioning popups.