12795 comments found.
Hi! After updating to MyListing v2.14, the header became transparent and the option Theme Options → Header → Header Background Color no longer works. Even setting a color (or leaving the selector empty), the header remains transparent on the frontend. Is this a known issue in 2.14? Any fix/workaround?
Hi,
DO you have any changes in child-theme? Open a ticket in helpdesk, if you’ve already created we are answering the tickets now
Hi, I haven’t made any changes to the child theme. I only updated MyListing from v2.12 to v2.14 and since then the header stays transparent and Theme Options → Header → Header Background Color doesn’t apply even if I set it to white.
I also tried to open a ticket in your helpdesk, but I get: “Unable to post question. Error: Could not insert post into the database.” Could you please advise how to submit the ticket (or open one for me from your side)?
Hi,
Don’t include any special characters in your ticket message. Try it again and let me know if you were able to post your ticket
Hi i want to buy your template, is RTL supported?
Hi,
Yes RTL is supported, you can view the rtl demo here: https://rtl.mylistingtheme.com/
I may be mistaken, but when testing the demo I selected a user account and set a username. I then posted a comment on one of the directory listings. However, when I later wanted to change my name, I found that there was no way to do so in the settings. Is it therefore true that a user will always appear under their originally chosen one-word username?
Hi,
Username can’t be changed, you can change the display name however in account details
There is no such field for a display name. See your section my-account/edit-account in your demo. I cant see that option nowhere. Please instruct me where it is.
Site admin controls which fields display there, we didn’t add display name field in the demo. I have now added it and you can see it here: https://main.mylistingtheme.com/my-account/edit-account/
Hi, I responded to your last update in support 3 days ago, waiting for a reply.
But I now have an issue that needs resolving ASAP, I’m getting an error code when attempting to submit a new listing. Full details are in the support question area.
Hi,
We’re checking your ticket
Any news?
Will there be an update where the the blog post will be much faster, page speed/lighthouse for blog post is really slow/errors, also checked other sites, almost all newer wordpress themes have high speed for blog posts:
Hi,
How many blog posts do you have in your site?
I renewed support but the change isn’t showing on my account to submit a question so I’m submitting here.
Hi. I would like to order my advance search by Open Now, Nearby but still show other results after there are no more Open Now.
To recap, I would like results that show:
Nearby → Open → Closed → Farther
I’ve tried different order variations but always get a mix of Open and Close instead of Open listings first and then Closed listings. https://lamafiapr.com/wp-content/uploads/2026/01/Screenshot-12-01-2026-at-14.55.jpegHi,
It’s not possible to have the custom order you want. Open/closed is available as a filter but it can’t be used under ‘Listings order’. To achieve your desired order it would require modifying the order by logic in the theme files.
About helpdesk, you should be able to posts tickets now
Hello, good morning and happy 2026. I have a question: how do I display category filters and tags for products created in WooCommerce on the shop page? I’ve already gone to the theme tools section, shop page, and selected the shop sidebar, but it’s not showing up.
Hi,
1. Wp admin > pages > edit the shop page > change template to ‘Sidebar + content” or “Content + sidebar”
2. Theme tools > theme options > shop page > select the sidebar you want to use
3. Appearance > widget > add the filters you want to use in your selected sidebar
After latest update, my editor is not working anymore in listings, visual is empty, code is ok, if i create a text in visual and make it H2, it creates this when switching to code: qweqwe
Hi,
Send an email from here: https://themeforest.net/user/27collective
I just updated my theme from 2.12 to 2.13 and the individual listing page layout just broke down and is displaying a critical WP error. I disabled the server caching, disabled all plugins, disabled all other things like custom css and tried in different browsers both logged in and logged out, issue still persists. Did something drastically change in 2.13? I had to revert back to 2.12 and everything is working as normal.
Also not sure why footer text has had the html formatting removed as I had the legal hyperlinks to terms of use and privacy etc in there as part of the design and having no alternative place to put those at the bottom of the page really is a poor choice. It looks like I’m going to stay on 2.12.
Hi,
Do you have any modifications in child-theme?
All Google Maps Links need a rel=”nofollow” Attribute.
For the SEO is not good, we have so many external Links and have no nofollow:
Example:
href="http://maps.google.com/maps?daddr=Bergkramerhof+Weg+1%2C+82515+M%C3%BCnsing%2C+Deutschland" target="_blank">Get Directions...to:
href="http://maps.google.com/maps?daddr=Bergkramerhof+Weg+1%2C+82515+M%C3%BCnsing%2C+Deutschland" target="_blank" rel="nofollow">Get Directions...How can i edit this parts? Or can you add this default in the Theme?
Thanks
Hi,
You can modify this file in child-theme templates\single-listing\content-blocks\location\interactive-map.php and add the nofollow attribute on line 64
nice and thanks! Plz add the nofollow to all adress-external-links by default in the theme. thanks!
Hello! I’m considering purchasing your WordPress template for a directory site, and I have a few questions before I decide. First, is it possible to configure the template so that users can search for both accommodations and various services (like medical, legal, and so on) all on one site? Second, is there an option to filter listings by region, for example by cities or provinces? Finally, are there additional filters available for things like amenities—for instance, if someone wants to find pet-friendly housing or other specific criteria? I’d like to know if all this can be done within your template before making a purchase decision.
Hi,
1. Yes you can do that, you can create a different listing type for all your services
2. Yes, you can use the region taxonomy for this. You would need to add your regions manually in backend for this. You can also use the location search filter which uses google maps / mapbox /osm
3. You can create custom taxonomies for this purpose, e.g. you create a custom taxonomy for amenities, add amenities in that taxonomy as terms. Then you use that taxonomy on add listing form when you create listings and as a filter on search form
Thank you!
Hello, good morning and happy 2026. I have a question: how do I display category filters and tags for products created in WooCommerce on the shop page? I’ve already gone to the theme tools section, shop page, and selected the shop sidebar, but it’s not showing up.
We have replied above
Hello we update from version 2.69. to 2.13, almost everything was good except the locations are missing and maps therefore does not show anything. We actually found your guide and and executed as instructed , first running the options in the Performance tabs and it did not work, no errors, then we deleted those options in the database and still nothing. When we run the Migrate locations in the Performance tab, it says No Locations Found. the location table seems to have all the locations. We were wondering if you could provide any tips so we can fix it. We are aware that our support has expired but hopefully you can refer us to some guide somewhere. Thank you
Hi again, not sure if you were planning to give us some ideas and tips to try ourselves while our support have expired! . Just to let you know that we could find a solution. So no worries.
Hi,
Did you try using the snippet we provided here: https://docs.mylistingtheme.com/article/listing-locations-and-or-work-hours-not-working-post-update/
When you go to wp admin > listings, do you see the location of listings in the location column?
Hi, when updating a tag and assigning a listing type, it appears to now save the value as a string in the database after the recent update. This means that the tag isn’t showing up in the select box within the listing. I can’t raise a ticket as my support has expired, but have examples of the bug and database values should you need them to pinpoint the issue.
Hi,
We will fix this in an update in a few days. For now you can make this change in your theme
includes/utils/term-utils.php
Replace
// filter by listing type
if ( ! empty( $args['listing_type'] ) ) {
$type_matcher = '"'.$args['listing_type'].'"';
$query_args['meta_query'][] = [
'relation' => 'OR',
[ 'key' => 'listing_type', 'value' => $type_matcher, 'compare' => 'LIKE' ],
[ 'key' => 'listing_type', 'value' => '' ],
[ 'key' => 'listing_type', 'compare' => 'NOT EXISTS' ],
];
}
with
// filter by listing type
if ( ! empty( $args['listing_type'] ) ) {
$type_id = absint( $args['listing_type'] );
$int_matcher = 'i:' . $type_id . ';';
$str_matcher = '"' . $type_id . '"';
$query_args['meta_query'][] = [
'relation' => 'OR',
[ 'key' => 'listing_type', 'value' => $int_matcher, 'compare' => 'LIKE' ],
[ 'key' => 'listing_type', 'value' => $str_matcher, 'compare' => 'LIKE' ],
[ 'key' => 'listing_type', 'value' => '' ],
[ 'key' => 'listing_type', 'compare' => 'NOT EXISTS' ],
];
}
Thanks for the speedy reply!
Although this snippet fixes the issue of selecting a tag in the backend, this still affects other functionality. For example, once a tag has been updated, it is no longer selectable in the front end as a tag on the explore page, presumably also because of the int/string type. I’ll hold off until an update is released which will hopefully fix this.
I tested this both on frontend and backend but wasn’t able to reproduce the issue. Is this happening just on explore or add listing frontend as well?
On the explore page. I just tested with the Places listing type. There is a ‘coupon’ tag. It showed on the explore page until I went into the backend, saved the tag, it then disappeared from the explore page. I have no modifications to the theme, apart from the snippet of code you provided earlier in this thread.
Send an email from here: https://themeforest.net/user/matthelid
Hi, I left a support request on the 21st, I came here to leave a comment because I added some more questions then realised that probably pushed my request to the bottom of the queue. i assumed you were on Christmas and New Year break and that’s why you hadn’t answered, so patiently waited, but looking on here I see you have been answering questions. Please can you answer my support request. Thanks.
Hi,
We will reply all remaining tickets in the next 24 hours. Thank you for your patience
Hello, we are planning to purchase another license. We were wondering how the theme works with the FSE concept and the components ( 27 > xxx) you have can be used in the block editor?
The idea is that we prefer not to use the elementor as it is becoming bloated and the native WP block editor is fast and fully capable, so the question is can we use the components without the elementor and apply your components to the block editor ?
Thank you in advance for such great theme.
Hi,
You wouldn’t be able to use those widgets without elementor unfortunately
I dont know if it is normal but in edit listing from backend i dont see with new version the box for select the package previously created always from backend, how i can manually insert the package indide the listing in edit listing ?
Hi,
We have replied in your ticket
dear team, thank you for this beautiful theme before purchasing i have presale question, can we add the location in the search filter?
Hi,
Yes you can add location as a search filter. You can check it in our demo here: https://main.mylistingtheme.com/
Hi Team,
I’m using the MyListing theme and facing an issue with YouTube videos in listings.
When I add a YouTube URL to the listing video field, the video does not load on the frontend and shows “Error 153 – Video player configuration error.” The same video plays fine on YouTube but fails inside the MyListing video section.
Url – https://exhibitionglobe.com/business/venues/indonesia-convention-exhibition-ice-bsd-city/
Please add Stripe subscription, so we can convert old and expensive Woo-subscriptions. I would rather pay Stripe than use WooCommerce.
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