12801 comments found.
Hi,
I need help understanding where the three homepage slider background images are controlled.
They are currently using these images:
Slide 1 ID: 13130 slider-colored-fashion-9.jpg
Slide 2 ID: 13139 slider-colored-fashion-7.jpg
Slide 3 ID: 13142 slider-colored-fashion-9-1.jpg
The slider is built with the wd/slider Gutenberg block. I can see the bgImage reference inside the code block, but I do not see any option in the Gutenberg editor sidebar to change the background images.
Could you please clarify where these background images are managed? Is this controlled via: – Gutenberg block settings – WoodMart slider settings – Theme options – A template file
I cannot find where to change them.
Thank you.
Hello,
You can change this directly on the page using the Gutenberg editor. Here is a screenshot
Kind Regards
I Will try that. thank you so much
You are always welcome.
Hi Woodmart team, our hosting provider confirmed that the server limit is 300 seconds. But still getting the error: The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards
Thank You! But there are several issues with the theme, like I need to buy Elementor if I want to edit the product archive page. This was not disclosed before buying!
Elementor is a free plugin, and you don’t need to purchase anything extra. If you have any questions or difficulties, create a topic on our support forum, and our specialists will provide you with all the needed instructions.
I removed the breadcrumbs – nothing is responding.. The theme is so buggy. I have been a Themeforest user since 2009, and this is the first theme that I am complaining!
I can’t remove breadcrumbs; nothing responds when I set it to OFF. I can edit or rearrange the product archive page – asking to buy Elementor PRO. I have been an Envato member since 2009 – this is a very buggy theme..
Category breadcrumbs are redirecting me to another language.. I can’t edit them.. and so on.. I have refreshed permalinks, cleared cashe and followed installation instructions – but nothing refreshes and nothing works!
Hello,
We are sorry that you faced such problems working with our theme. But again, our theme never asks to buy Elementor PRO. You can build everything with the free version. Please create a topic on our support forum with all the details and our specialists will help you with everything.
Kind Regards
Hoping for more travel agency template demos or digital marketing.
Hello,
Thank you very much for the suggestion. We will consider this for our future update.
Kind Regards
Hi. How to add a Viber link in a theme? viber://chat?number= does not work (does not save).
Hello,
You can fix it by applying patch # `710154`. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.
Kind Regards
How many years do you have to wait until you make breadcrumbs on Seopress, the only reasonable seo plugin? I’ve been waiting for 5 years, do I have to wait until 2030? It’s so hard to do?
Hello,
Thank you for your feedback. We’re sorry that this feature has taken longer than expected. We truly appreciate your patience over the years.
We will review the SEOPress breadcrumbs integration again and consider adding it in our next theme update.
Kind Regards
+ + + After the last update, a critical error occurred (I have Elementor)
// The critical error is displayed in the site catalog (/shop) and in product categories, there is no error on the product pages
// restoring from a backup to the previous version of the theme helped
Hello,
Please send us your admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
Got Fatal error after last update (have Elementor)
I had to change line 846 of Elementor to make it work. From this $control_data['default'] = isset( $control_data['default'] ) ? array_merge( $control_default_value, $control_data['default'] ) : $control_default_value;to this: $control_data[‘default’] = isset( $control_data[‘default’] ) ? array_merge( (array) $control_default_value, (array) $control_data[‘default’] ) : $control_default_value;
Hello,
Please send us your admin access so we can check what is wrong. Use the contact form on our profile page here https://themeforest.net/user/xtemos
Kind Regards
1. Will the theme support elementor v4 and WP 7 ? 2. will past demos be updated to the latest ?
Hello,
Yes, of course. Our theme will always be compatible with the latest version of the required plugins and WordPress. Could you please clarify what you mean by “update demos to the latest”?
Kind Regards
What i meant with latest, is v4 has made some changes improving things, will the demo be updated with the improvements? Also does 8.4 support v4 and we 7 yet or do we need to wait for the next update ?
Elementor 4 is still in beta and not stable. Some things may not work as expected. We will be able to introduce compatibility fixes only after they release a stable version of the update.
Email marketing consent – How do I see if users have selected this option? It’s nowhere to be seen.
Hello,
Our marketing consent options are automatically activated and specifically designed for emails like review reminders or wishlist promotions. This information is stored in the database and is not currently displayed on the backend.
Kind Regards
many mobile view buttons like close, or burger lines are visible in 2 numbers – double. Two close cross buttons, two Burger lines etc.
Hello,
Thank you for reaching out and for choosing our theme! We truly appreciate your support and are here to help you in any way we can.
For the fastest and most effective assistance, we kindly ask you to create a new topic on our support forum. This way, our dedicated team can review and respond to your question in a timely manner.
Here’s how you can do that:
1. Go to https://xtemos.com/forums/forum/woodmart-premium-template/ and log into your account.
2. Click the “Create New Topic” button.
3. Provide a clear title and a detailed description of your question or issue.
4. Finally, hit “Submit” to post your topic.Once your post is up, we’ll be able to take a closer look and provide you with the support you need.
Thank you for your understanding, and we look forward to assisting you on the support forum!
Best regards,
Shop page is empty when product is slected in customize. Category visible when selected or category and sub-subcategory is selected. Only produt is not visible.
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Working on for a client on your theme. After latest update when we edit slider the setting of the slide is not showing. When we add new slide it shows but after that when we again edit it disappears. What’s the reason?
Hello,
Thank you for reaching out with your issue regarding the WoodMart WordPress theme. To provide you with the best support, we kindly ask that you create a topic on our support forum.
If you don’t already have an account, you can easily register using your purchase code from ThemeForest. Here’s how:
1. Visit our support forum: https://xtemos.com/forums/forum/woodmart-premium-template/
2. Register: Click the “Register” button and fill in your details, including your purchase code.
3. Need help finding your purchase code? Here’s a guide: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-CodeOnce you’re registered and logged in, feel free to create a new topic in the relevant section. Please provide as much detail as possible so we can assist you more effectively.
We look forward to helping you on the support forum!
Best regards
Hello, I hope you’re doing very well. 
I noticed that you’ve made the Thank You page conditions feature conditional, something we discussed extensively in our previous emails and conversations. I’m really happy to see that this feature has now been officially released.
Thank you for listening, considering the feedback, and implementing it. It was a great decision and a valuable improvement. I truly appreciate your effort — excellent work!
ADDED: Conditions for Thank You page layout. (https://monosnap.ai/file/lhh4MdXYtN3iMDv27xoN3ikjZvZ5Tm)
Hello,
We appreciate your feedback very much. We’re delighted that you enjoy our updates and are actively helping us improve our theme.
Kind regards
This product is no longer just for you — it’s for all of us now . Any improvements that are made will benefit everyone. Thank you for listening to the feedback and for making improvement a priority.
Hello,
Thank you so much for your thoughtful words — they truly mean a lot to our entire team.
You’re absolutely right: WoodMart is shaped not only by us, but by the community around it. Feedback like yours plays a huge role in helping us prioritize features and make the product better for everyone.
We genuinely appreciate your involvement, your ideas, and the time you take to share detailed feedback with us. It’s users like you who help move the product forward.
Kind Regards
With the demo import i can choose any of the 100 pre built websites shown here?
https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492Hello,
Thank you for the question. Yes, you can select any of the prebuilt websites and import them in one click.
Kind Regards
Hi, after the last update the row video background looks like a static image. How can I solve this?
UPD It is in the Brave browser only, sorry.
Hello,
Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.
Kind Regards
Hello, since the new update, I can’t access the WooCommerce shopping cart or the registration page. I have to disable Elementor and then it works again. Can you tell me how to download the old version to revert to the previous version? Thanks
Hello,
Please send us your admin access using the contact form on our profile page so we can check this issue asap. https://themeforest.net/user/xtemos
Kind Regards
Hello, i’m trying to update the theme but it’s showing error An error occurred while updating Woodmart: Download failed. Unauthorized
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Hello! Аfter the update 8.4 the link for the header builder Information box element is not active on the front. The scenario is that I uploaded an icon and added a link to the infobox (v8.3). The icon is displayed as before, but now it is no longer clickable.
Hello,
Thank you for the report. This issue has already been fixed with a patch. You can find and apply it in Dashboard -> WoodMart -> Patcher.
Kind Regards
Thanks, great update! Special thanks for changing the logic of the wishlist button
Hello,
Thank you very much for your comment. We are happy that you like it.
Kind Regards
After so many requests in the previous forum, on CANNY, and now on USERJOT about integrating Mini Cart or side cart improvements like upselling features, fake sale popups, “You may be interested in” inside the mini cart, coupon code options coupon copy , and an Elementor mini cart editor if possible — after a decade of developing this theme, and after I have personally purchased around 50+ copies for my clients around the world —
IT IS A TOTAL DISGRACE that you don’t even mind ignoring us who have been supporting you from the beginning.
And you don’t want to understand a simple fact: client design matters, but SALES matter more. You keep adding small design tweaks — extra buttons here and there, slider designs, minor UI changes — which will not improve sales.
Sales will increase if we use multiple upselling methods, coupon integrations, popup strategies. From the beginning, you have been missing this simple thing.
PLEASE ADD FEATURES THAT WILL INCREASE OUR SALES. Don’t unnecessarily add design elements requested by a small percentage of people.
You tell me, @John Morgan, how many times on Canny and now on UserJot loyal users like us have requested this mini cart or side cart editor upselling method feature?
I am honestly fed up right now. Literally. How can someone ignore this to such an extent when we are loyal customers and have purchased this theme more than 50 times?
Hello bdm51,
Thank you for taking the time to share your feedback and for your continued support of WoodMart over the years. We genuinely appreciate your loyalty, having purchased over 50 licenses, and we understand your frustration. We want to assure you that we carefully listen to all customer feedback from our forums, UserJot, and other channels. Your voice matters to us, and feature requests like yours for mini cart/side cart improvements, upselling features, and coupon integrations are on our radar.
However, we need to be transparent about our development process: we cannot implement every feature request, as we receive hundreds of suggestions from thousands of customers with different priorities and business models.
We must carefully balance:
Sales-focused features (like those you mentioned)
Design and customization options
Performance and optimization
Security updates
Plugin compatibility
Accessibility compliance
Bug fixes and stability
While we understand your focus on sales-increasing features, we have been adding significant functionality that helps our users grow their businesses. Here are just some of the major features we’ve recently implemented:
Sales & Conversion Features:
Product loop item layout builder (v8.4.0) Free Gifts module (v8.1) – Encourage larger purchases with conditional gift offers
Dynamic Discounts – Create flexible discount rules to drive sales
Frequently Bought Together – Cross-sell and upsell related products
Quick Buy feature – Reduce friction in the purchase process
Abandoned Cart Recovery – Recover lost sales with automated emails
Review Reminder – Increase social proof with automated review requests
Price Tracker – Let customers track prices and get notified
Waitlist feature – Capture demand for out-of-stock products
Recent Major Features:
My Account layout builder (v8.3)
Thank You page layout builder (v8.2)
Popup builder (v8.3)
Floating blocks builder (v8.3)
Blog, Portfolio, and Single Post layouts (v8.2)
Checkout layout builder (v8.0)
Single product layout builder (v7.4)
Complete predefined translations to 35 languages (v8.3.6)
WCAG 2.2 Accessibility compliance (v8.3)
Image Optimizer plugin (v8.3)
Performance & Technical:
Preload LCP images for faster loading
Local Google Fonts loading
Convert large CSS files to inline styles
Regarding mini cart enhancements specifically, we acknowledge this is a popular request. While we can’t promise a specific timeline, we are evaluating how to best implement these features in a way that works for all our customers and integrates well with the numerous WooCommerce cart/checkout plugins many users rely on. We hope you understand that building a quality theme requires balancing many different needs. We’re committed to continuous improvement and genuinely value your input.
If you have specific use cases or workflows you’d like to share regarding the mini cart features, we’d be happy to hear them. You can send us a message using the contact form with all the details. We will check the possibility of implementing this option, especially on your website. https://themeforest.net/user/xtemos
Best regards
