You’re assigning the records to the main “Cyber Security” category, which displays the records by default. If the records are not assigned to the main category, they will not be displayed.

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Thank you, thank you and thank you!

You can disable the page title bar and use the page builder to add the video.

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The video widget only allow external sources (i.e. Youtube videos,..). How to add a self-hosted video?

The default WordPress Video widget only supports external sources (YouTube, Vimeo, etc.), so you cannot add a self-hosted video directly there.

If you want to use a self-hosted video, you must use a page builder like Elementor.

In Elementor, you can add it by using the Video widget and selecting Source → Self Hosted, then upload/select your MP4 file from the Media Library.

If the Self Hosted option is not available, you can use the HTML widget and embed the video manually using the <video> tag.

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Subdomain setup (forum.myweb.xx & knowledgebase.myweb.xx) Yes, this is absolutely possible. You can install WordPress separately on each subdomain (e.g., forum and knowledgebase) and configure them accordingly. The theme will work fine in this setup. Also, both WPBakery and Elementor can be used, but we recommend using one page builder per site for better performance and consistency.

Single login with PrestaShop By default, WordPress and PrestaShop use different user systems, so they don’t share login credentials automatically. However, this can be achieved using third-party solutions such as SSO (Single Sign-On) or custom integration/plugins. This may require additional setup or development depending on your exact needs.

If you need guidance on recommended plugins or setup, feel free to ask – we’d be glad to help.

Thank you, If it possible to use 3+ subdomin (one for forum one for knowledge base and one for downloading) in one wp instalaltion? I wanna use 1 wp onlz for every things but in different subdomain (forum poage would be transfer there, Downloading center page would be transfer there etc… )

Yes, it is possible to use multiple subdomains (such as forum.yoursite.com, kb.yoursite.com, downloads.yoursite.com) within a single WordPress installation, but this requires setting up WordPress Multisite.

With Multisite, you can create separate sites under one installation and assign each to a subdomain (e.g; one for the forum, one for the knowledge base, and one for downloads). Each sub-site can have its own pages, design, and functionality while sharing the same WordPress core.

However, please note:

You will need to configure subdomains on your hosting. Some plugins may require additional configuration to work across subsites. If you want users to log in once and access everything, you’ll need a shared login solution or compatible plugins.

If you prefer a simpler setup, you can also keep everything in a single site and use different pages (e.g., /forum, /knowledgebase, /downloads), which is easier to manage.

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Version 7.4 (04/01/2024) – The Home Help Block has been removed along with its associated post_type, including related elements such as the home organization block, testimonials, and all connected codes or shortcodes.

Due to its limited design flexibility, this feature is no longer supported. Instead, you can use the Icon with Text shortcode in WPBakery to create a fully customizable section tailored to your needs.

For the full changelog, please visit: https://smartwpthemes.com/documentation/changelog/

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Can you please provide the link to download the last previous version before that major change, version 7.3.2.4 – (15th/12/2023)?

Due to compatibility issues with WordPress and outdated PHP code, version 7.3.2.4 is no longer available in our archive.

The download section is integrated directly within the post, as demonstrated here: https://aismartbase.smartwpthemes.com/themes/kb/installation-guide/ Download privacy settings and access control options are shown in this guide: https://aismartbase.smartwpthemes.com/themes/kb/first-article-creation-guide/

The theme is fully compatible with bbPress and is already forum-ready. A dedicated forum demo will be released soon to highlight its complete forum functionality.

It also features a built-in user dashboard, enabling users to track their activities, manage their content, and monitor interactions. You can view the user dashboard here: https://aismartbase.smartwpthemes.com/themes/user-dashboard/

Additionally, users can send private messages to the support center (built-in feature) and contribute to knowledge base articles if they choose.

The theme supports a payment system powered by WooCommerce, allowing you to restrict specific content and offer it through paid subscriptions.

NOTE: Based on your requirements, you can choose either a manually theme or the AISmartBase WordPress theme.

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Hi, I really like both themes. Although there is no forum template on the AISmartbase ​​page. (If I buy the AI ​​version, will the same design be available there as in the manual?) Also, I have one more question: I didn’t see the solution in the downloads area where you can click on the file what you can donwload, but it says you can’t because you don’t have permission to do so (i.e. you have to log in). Do you know this? (Or can you just hide the link until you’re logged in?) I want to create a download area (section/pages) with information what everybody can read and see but the downloading possible with permission only. And same in the forum where the atatchment downloading possible for the logged user only.

The forum demo is not currently displayed on the AISmartBase page. However, if you purchase the AI version, it will have the same design style and layout quality as the manual theme. The forum is built with bbPress, and its appearance will fully match the theme. A dedicated forum demo will be released soon.

Download permissions: There are two ways to handle downloads:

Show the download link publicly https://aismartbase.smartwpthemes.com/themes/kb/installation-guide/ Hide the download link until the user logs in https://aismartbase.smartwpthemes.com/themes/kb/first-article-creation-guide/

Both options are supported.

Forum attachments (bbPress): bbPress does not support attachments by default. To allow attachments and restrict downloads to logged-in users only, you can use a bbPress attachment add-on such as GD bbPress Attachments or WP Smush with role-based restrictions.

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Thank you for your interest and your concern. Most of the core functionality is handled through our plugin, which is actively maintained and updated regularly to stay compatible with the latest versions of WordPress and other dependencies.

Regarding the theme itself: we are currently revamping the entire theme codebase – including layout structure, design assets, CSS/JS frameworks, and overall security hardening. This update ensures that the theme will be fully optimized, secure, and compatible with the newest WordPress standards.

The update is already in progress, and once completed, the theme will receive regular updates alongside the plugin. You can purchase with confidence knowing that ongoing maintenance and compatibility are a priority for us.

Manual theme currently does not support searching inside the content of PDFs or indexing/storing the text within PDFs for internal search results. The search feature does not works for text inside attached PDF files.

If searching inside PDFs is an important feature for you, we can consider it for future updates or as a custom solution ( https://smartwpthemes.com/customization/ ).

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The Manual theme and the AI SmartBase plugin are two entirely separate products — one is a theme, and the other is a plugin. The Manual theme does not include or cover any features provided by the AI SmartBase plugin.

Note: The AI SmartBase Theme (which integrates with both the AI SmartBase and AI SmartBase Ticket plugins) is currently under review. Once approved, it will be available on ThemeForest — the submission process is already underway.

This Manual theme, the smartbase plugin, and the support plugin need to be purchased separately, right? There’s no single package that includes all three.

As mentioned earlier, the Manual theme is completely different. When you purchase and install this theme, you’ll find everything — documentation, knowledge base, FAQ, and portfolio — already included. Everything you see in the demo (https://manual.smartwpthemes.com/landing/ ) comes with the package, and there’s nothing extra to buy.

On the other hand, AI SmartBase is a newly launched project released just a few days ago. It can be used as an extension with any WordPress theme, and it’s powered by AI, offering monetization options and several innovative features never seen before in the market.

As mentioned earlier, a new theme called AI SmartBase is currently under approval. Once released, you’ll be able to purchase this all-in-one theme, which will include both the AI SmartBase system and the AI SmartBase Ticket System built directly into a single WordPress theme.

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The manual theme includes a language file inside the language folder for translations. Most of the text can also be modified dynamically through the theme options.

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Due to the new AI knowledge base project, things were slightly delayed. We’re now close to completing it within the next few weeks, and after that, we’ll have some exciting updates for the manual theme

Thanks for the updates. Looking forward that Manual theme is updated soon and we see some innovative features that we are waiting for.

Hello, We purchased your theme, but there was a mistake. Instead of the Manual theme, we intended to purchase the Aidoc theme, but our staff accidentally bought the wrong one. Could you please help us replace it with Aidoc? I don’t think this would cause any loss for you.

We noticed this when we tried to import the demo theme, and we did not proceed with the demo import — perhaps you can see that from your side.

by the way our website: https://docs.zeroplat.com/ Thank you in advance.

Hello, we have decided to continue using the ‘Manual’ theme, so you can reject the refund request.

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Please disable AJAX loading by navigating to ‘Theme Options > Documentation > Page Loading Configuration’ and turning off the ‘AJAX Content Loading’ option. This will enable content editing and allow Elementor to load properly.

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Both are separate designs with different layouts. You can recreate the same design using a manual theme and Elementor, but access to the original design is currently not available

The new version will be released within a few days, by the coming Sunday

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Apologies, that option isn’t available at the moment.

Could you please resubmit your query through our private support center and include your site admin access details? This will allow our team to investigate the issue more efficiently. Also, kindly mention the specific demo you’re trying to import so we can assist you by importing it on your behalf.

Submit your request here: https://smartwpthemes.com/submit-a-ticket/

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To ensure the anchor links function properly, please disable AJAX load in the documentation and switch to normal mode.

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Please navigate to Manual Theme > Advanced Settings, where you’ll find the Controls for Reset option. From there, you can reset all post likes, dislikes, and impressions globally.

For individual resets, simply log in and visit the page from the front end. You’ll see a Reset button, allowing you to reset the data for that specific post.

You can now update the plugin to the newest version.

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Thanks a lot!

I assume you’re referring to the blog section, so here’s the solution.

Please navigate to Manual Theme > Theme Options > Blog > Blog Single under the Content Layout Settings section, where you’ll find an option to enable or disable the date.

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