Discussion on Archi - Interior Design & Multipurpose Elementor WordPress Theme

Discussion on Archi - Interior Design & Multipurpose Elementor WordPress Theme

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2721 comments found.

how to change headers and footers? i read the guid , and in my admin panel doesnot appears archi options

Hi,

Please read this guide: https://docs.oceanthemes.site/archi/

Thank you!

Hello , i have just installed this theme , i cant import demo , there is no any pages and etc.

can you help me?

Hi,

Please watch the video tutorial before import demo content:

https://youtube.com/playlist?list=PLPnWMbqu_X3spvG5cEAd3x2aupKKOexQR&si=o1Si-DE-cuB7AP1_

Thank you!

6eb67794-1a72-461a-8644-92a831ea3ca2 Hello, this is the third time I’ve contacted support, and I haven’t received a response. There’s no theme in the downloads folder, and there’s no option to switch between website color themes, only a demo. How long should I wait for support? I’m paying programmers for their work, and they can’t finish it. Please send me the full portfolio of files featured in your product’s ad to yurii.dytiuk@gmail.com.

Hi,

We sent a email to you, please check your email box.

Thank you!

Hello, I bought your theme because of this design option, but it is not in the archive. Please provide instructions on how to download this theme with this effect to my email: yurii.dytiuk@gmail.com

https://archi.oceanthemes.site/home-hero-particle/

Hi,

Please don’t worry, we will send instructions to your email as soon as possible.

Thank you!

Hello, I purchased your product to use the theme at: https://archi.oceanthemes.site/home-hero-particle/ How can I access this theme? My email address is… yurii.dytiuk@gmail.com

Hi,

Please don’t worry, we’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hello, is it possible to link services to portfolio/project.. eg. i have service called chemical.. can I link several portfolio/project items to service chemical..so when I go to chemical service i can see and link to related portfolio/project items

Yes, our Archi theme supports the requirements you are talking about. Thank you for your interest in our Archi theme!

where can i see this in action in your demos?

Hi,

1. Easily resolved your problems with this plugin: https://wordpress.com/plugins/page-links-to

2. You can easily add a link to your service post and link services to the portfolio/project.

3. Our theme is built with the Power Elementor Page Builder plugin. So it’s easy to drag & drop elements/blocks on any page: https://prnt.sc/XOWfch1AhEJQ

Thank you!

hello, why there is no Theme options when I installed the elementor version of the theme?

Hi,

Please don’t worry, we’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

I’m getting this error on site There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

Learn more about troubleshooting WordPress.

Hi,

Please don’t worry, we’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

​Hello, i don’t have support license. I can’t create ticket. I installed the theme after 8 months later.

How can i change all the entire site fonts family to Roboto Condensed? How can i update the theme?

Hi, you need to purchase renew support to be helped now. Thanks!

There seems to be a mobile header issue. When I am setting the desktop header, everything is fine. When I am setting the mobile header, nothing seems to work. I can’t customize it. Please advise, thank you.

Okay, I finally found the solution.

Going here helps btw: https://docs.oceanthemes.site/archi/

What I did was go into my front page editor for wordpress, not elementor, and then see what header was actually being used for mobile. It was very different from what I set in elementor. I then changed that header that the mobile version was using and boom, it all works.

Maybe this will help someone else out there.

Hi, is the current Archi theme fully compatible with the latest bundled plugin Rev Slider v7.0.6? Other authors are saying most themes are not yet compatible. Let me know on Archi before I proceed. Thanks.

Hi, we’ll check and update the theme soon if there are any issues.

Thanks for contacting us.

We have installed the latest version of the child theme and the main theme. How can we update the WP Bakery Page Builder?

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hi, i installed a full demo. I want to use another demos footer. How can i add it?

Thank you for doc. Could you please tell me how can i sort portfolio to ascending to desc. or desc to asc.? There is not option?

Hi, how can i change the portfolio animatons? There is only one view.

Hi,

This theme only supports animation like the demo. Please check it again.

ekoot

ekoot Purchased

Hi,

i hope yopu are ok, i have purchased Archi theme but the OT Home You tube player only shows white space even when i put my youtube video id, i tried sampling many videos but nothing works, can you please help me fix, the video is on the homepage.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

darpan

darpan Purchased

Subject: Mobile View Issues on Live Site – Archi Theme Support Request

Hello,

I have purchased the Archi – Interior Design & Multipurpose Elementor WordPress Theme.

Item Purchase Code: ee112606-450c-4593-ac41-2eb2a4f65947

We are facing the following issues on our live site, mainly in mobile view:

Issue #1: URL: https://www.yifanengineering.com.sg/ Mobile view: The section content is not aligned properly. Please check this issue thoroughly across all responsive views. Screenshot: https://prnt.sc/HTt8FDaClBFa

Issue #2: URL: https://www.yifanengineering.com.sg/ Mobile view (screen rotation): The banner content is not displaying properly after rotating the screen. Screenshot: https://prnt.sc/PTBRPkWXFtva

Issue #3: URL: https://www.yifanengineering.com.sg/about-us/?nocache Mobile view: The inactive slider dots are not visible. Screenshot: https://prnt.sc/UvtlE9mlMDoT

CMS Access Details

Login URL: https://www.yifanengineering.com.sg/safelogin Username: verz-yifan Password: yifanVerz@123$%

Please help check and resolve these issues at the earliest.

Thank you for your support.

Hi,

Please don’t worry, We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 6 pm and Monday to Friday GMT+7

Thank you!

Hello, We are using theme archi and setup pool site.

I don’t know why this menu bar starts up top and then drops down.

Please share whats solution?

Hi,

Please don’t worry, we’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Thank you!

KeLoX Purchased

Hello, There is a vulnerability on ot-testimonial version 1.2 (CVE-2021-24598) : https://cve.akaoma.com/cve-2021-24598

Are you planning on fixing it?

Many thanks

Best

KeLoX Purchased

I don’t have support anymore so I can’t leave a ticket. I’m not asking for support, i just want the plugin to be updated so we don’t have vulnerabilities on our websites…

Hi,

Yes, we’ll check and update it if there are any issues soon.

Thanks for contacting us.

Hi,

Your problem comes from the Testimonial WordPress plugin, not our plugin. So we can’t help you with this problem. You can contact the author for help.

Thanks.

Hello please i want your help to find with1) the new update available for the theme .. whenever i download the wordpress option its the old version not latest . 2) I tried an updates on plugin and theme earlier and the website entirely went to error mode and cloudways hosting help us to switch back to backup version. so kindly i want you guys help me with updating everything since they told they cannot provide this support told me to contact the theme support

Hi,

Please don’t worry, we’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Thank you!

darpan

darpan Purchased

Hello Team, I have purchase this theme and configured as per my requirement. I have seen an issue on product lisitng page. Filter is not working properly. Here is the URL: https://wp.verzinc.com/yi-fan/shop/

I have sort by price low to high and Hign to low but not working.

Hi,

Please don’t worry, we’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Thank you!

Hello, I’m having trouble importing the Mansory Demo Page. Everytime I do it, not only the Homepage looks broken, but it upload multiple duplicated pages (1 506).

What can I do to improt the demo correctly? thank you.

Hi,

Please don’t worry, we’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Thank you!

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