I hope you are doing well.

These reports are from at least 6 months ago. Since then, several updates have been released for ‘Phlox core elements,’ and according to our latest review, there are currently no security vulnerabilities in this plugin.

If you have any recent reports regarding this issue, please submit them to us by opening a support ticket, and our team will definitely look into it.

Hello! As you can see in those patchstack links, the lattest version (2.17.16) is still marked as vulnerable. I’ve also check wordfence DB and also have both vulnerabilities markes as not resolved. I have reviewed the frontend-ajax.php file in the current version, and the vulnerabilities related to CVE-2025-69016 and CVE-2025-63071 seems to be present in the source code. Could you please have a look? Thanks!

Not happy, your theme is going to crap now with the latest WordPress that is 7.0 my website was working perfectly fine until the last 2 WordPress version updates. Now my Portfolio sections are no longer visible. Not happy at all there should have been an update to this theme not just February 7, 2026. Major things have taken place since then.

Hello, thank you for your patience.

I would like to inform you that we haven’t received any reports regarding this issue. However, our support team has directly sent you an email to gather more information and details so they can investigate the matter. We are happy to help you with and will be right here with you until this issue is fully resolved.

I see more and more problems with this theme and it’s plugins just like I was reading other comments WordFence is detecting high security threats and vulnerabilities with the theme and now plugins. 99 percent of it is because it’s not compatible with the latest version of WordPress and is causing problems.

hello can you answer me please ? it’s urgent

Hello, good day.

This demo is available in the Phlox demo list. Please go to the Demo Importer and search for “Digital Advertisement”. I also confirm that everything in this demo works perfectly and there are no issues with it.

Hi,

This is expected behavior when Premium Support licenses have expired. That said, you can still reach us through our other support channels. For example, our live chat is available, and our team is actively monitoring it to assist customers.

In fact, our support agents have already reached out to you via email and will be happy to help resolve the issue. Please check your inbox and reply with the details of the problem you’re experiencing so we can investigate further.

We look forward to helping you.

Hi there,

No, Slider Revolution is not among our recommended plugins because it can lower your website’s performance.

Instead, we highly recommend using Depicter. It is a lightweight, modern, and high-performance alternative that will keep your site running incredibly fast. https://depicter.com/

and also megamenu? demo/live preview?

Just bought it around week ago, and yet no response for 2 weeks, lousy support, theme – elementor page design structure not really good, copy paste section from inside dashboard also not working, but copy paste section from live demo is working BUT with some errors or NOT exactly the styling is pasted. Marquee is not there also, you can have marquee by BUYING depicter slider PRO. Slider also not really good in responsive, mobile and tablet not good. There are more to notes as well, but i forget as quite troublesome if you want to fully mix masher this theme.

Hello,

Regarding the “running text animation”, I am not quite sure what specific feature or widget you mean. Could you please open a support ticket? Our team will be happy to look into it and help you better!

As for the Mega Menu, yes, we absolutely support it! You can check out a live preview here: https://demo.phlox.pro/shop2-pro/

Hello,

No, we don’t have a multi-vendor shop demo at the moment. The current Dokan demo is undergoing updates and changes to improve compatibility and complete its optimization phases.

New demos will be added very soon! Thank you for your patience.

Hi, Thank you for contacting us.

I did not find any ticket with your current username. If your question is not answered, please send another one. Right now, our support is up to date, and our support agents have responded to everyone.

Hi,

Thanks for your question. This isnt possible directly, since Portfolio is a separate post type. However, you can customize its URL structure from Settings > Permalinks to better organize your portfolio items if needed.

Let me know if you need help setting that up.

Interesting… We’ve purchased 9 licenses so far. While Phlox is very nice and may be appealing, building a website with the Phlox theme is 95% about finding the right modules, exporting them, searching, searching, searching, searching for the right modules, exporting them, and struggling to get them properly integrated into the template, which is rare.

This method of building a website is probably the worst of all the solutions we’ve used. In other systems (not ideal at all), finding and importing a module into the website takes several seconds, or even a minute. Here, it sometimes takes half an hour of searching and struggling with export and import, which often doesn’t work at all lately.

And now, five days after the critical bug report, the developers don’t even have an opinion on the critical bug in the newly purchased Phlox template. We think it’s time to look for something better.

Hi,

I?m really sorry for the frustration this has caused.

This issue is most likely due to an unexpected JavaScript error on the page when using the Template Library. We have already reached out to you via email, and our support team will follow up closely to investigate and fix the problem as soon as possible.

Hi, Thanks for reaching out.

I’ve deactivated your license from the previous domain, so you should now be able to activate it on your new domain without any issues. If you run into anything else, feel free to submit a support ticket. Our team will be happy to help.

Hi,

Yes, that?s correct. With one license, you can use it on a single domain and also on any number of subdomains under that same domain.

Let me know if you need anything else!

Hi there,

Yes, you can use Slider Revolution with the theme.

That said, we actually have a better suggestion for you. Many of Phlox?s ready demos already use Depicter, which is a more modern and powerful option with better flexibility and features built right in. https://depicter.com/

Hi,

Thanks for bringing this to our attention.

At the moment, our internal security tools haven?t flagged these issues as active vulnerabilities. However, our development team is reviewing the reports carefully and will apply any necessary fixes or improvements in upcoming updates.

We appreciate your concern and diligence.

I have just checked and an update have been just uploaded that fixed both vulnerabilities. Trying to remove the comment but can’t find how.

Thanks for fixing these issues, good job

Hello, can anyone reply?

Hi, Thanks for the details and screenshots. Based on what you shared, this looks like a connectivity issue, which is quite common in local environments. If you?re experiencing the same problem on your live server as well, I recommend submitting a support ticket so our team can review your site?s configuration and identify the root cause. We?ll be happy to help you get this resolved.

Hi, Thank you for your follow-up.

Depicter is working perfectly fine. Our support agents have provided a detailed technical explanation and follow-up in the support ticket you submitted. Please check your ticket for further updates.

Hi there,

Thank you for the detailed report.

While it might seem like the Phlox Pro Tools is the cause, this behavior (the editor stuck on loading) is often due to server memory limits being reached when all professional tools are active.

To help us pinpoint the exact cause, could you please open a support ticket with us? Our team will enable Debug Mode to check the specific error logs and resolve this for you as quickly as possible.

I am Ok .

Hi, I am happy to hear that, worth to mention you can always submit a ticket on our help center to have faster responses