570 comments found.
Hi,
I have the “Live Search” set to search the “Title and Content” option. When I do a search using the Live Search, it shows the Post Title and the first line or two from the content of the post. Is it possible to change the Live Search to display the Post Title and the Post Excerpt instead the first line or two from the content of the post?
Thanks
Hi, changing it to post excerpt would require major modification but you can easily change the output length in lib/custom.php on line no. 133 change “100” to what you need. Ivan
Great theme! I’m interested in buying it. Can each search result be placed under specific categories and allow the user to see the category that when reading the result?
Thanks, AJ
Hi, thank you for your interest, the live search currently doesnt display the categories. The posts are categorised but it is not displayed in live search, you would have to modify the theme. Ivan
Those bullets in my question are LIs (list items) ..... it stripped out the html
Great theme, I really love it so far. It is very easy to work with, and responsive didn’t need too many tweaks. Thanks for the good work.
Quick question: in the sidebar navigations, it appears the link is on the word, not the • list item • itself. The result is that the sidebar nav items light up on hover, but only the text is clickable. I am using an A-Z Index as one of the menus, so that means only a single letter of the navbar is clickable…. it seems like the whole bar is not linked.
How can I make the whole • list item • a link instead of the actual text itself?
Where in the template files is this located? I can make the edit myself if I only knew where to locate it.
Thanks again for the great work. I am quitting Genesis themes for this theme.
The navigation is a default wordpress widget “Custom menus” it is not part of the theme, only the css styles have been modified. Either use more then one letter or search on wordpress.org for alternative plugin that you could modify if required. Ivan
I figured it out within the theme…. for anyone else who has this problem, add:
display:block; to #sidebar .widget li a
WORKS
Hello, is it possible to add shortcode icons to Category names? This would be a nice feature. thanks
Thank you for the suggestion, i will review this.
Hi Ivan, I’m having the same problem as Happyches – Categories that have sub-categories with posts aren’t displayed unless I link the post to the parent category as well – I see you mentioned working on a fix, could you please email to me? Will inbox you at the email mentioned.
Thanks
Hello, Another question: Is there a way to select which categories appear on the knowledgebase page? By default it will display all categories.
Thanks
I is not possible using the wp admin panel you would have to modify the theme to achieve this.
Great theme. How do I add another post-format. I want to copy and modify the standard post format to show a calendar icon instead of the default page icon then have an “event” format (in the same way that you can choose image or video posts) thanks
Hi You can add post format in function.php line 43. Create new post format loop using standard post format loop as template: templates/loop.php. The icon for standard post format is “icon-file”, you will need to use search and replace as it is used in number of places. The theme uses FontAwesome icons. Ivan
Hi, I have done what you said above by adding event category to function.php (add_theme_support(‘post-formats’, array(‘image’, ‘video’ ));
and then copied the loop.php to create a loop-event.php file, and changed to icon-calendar.
However the new event format doesn’t show in the Format sidebar when creating a new post: only Standard, Image, Video.
What else do I need to do? thanks
Wordpress doesnt support “event” post format. For supported post formats see wp codex http://codex.wordpress.org/Post_Formats
thank you for that explanation, I have used on of the supported post formats.
Hiya again,
The knowledgebase won’t display categories that have sub-categories with posts.
ie: I have a main category called ‘social media’ and the sub-categories are ‘linkedin, twitter, facebook, youtube’, etc. Unless I actually put a post physically in the ‘social media’ category, it won’t display in the knowledgebase.
What I expected: that it will show the category “Social Media” with it’s sub-categories beneath it
It also doesn’t display the correct post-count, because it doesn’t count the posts that are in the sub-categories, so it will say “see all 2 articles” when there are actually 30+ articles if you count all the sub-categories of that particular category..
(Hope I’ve explained myself good enough?)
Yes you are right, I will get on it tomorrow, please email me at support@guerillathemes.com and once done i will email you an update, thank you. Ivan
No worries, I’ll wait for the new version, in the meantime, I’ve removed my sub-categories, it’s a new site so probably no traffic at the moment, so no urgency. 
Is there a way to add “tags” to the live search? When I type in a subject, it’s not showing up as any results (have it set to title & content) but I realize that I need it to search for tags as well.. (if possible.. )
It is possible but you will have to modify the theme to achieve this. The search query is located in lib/custom.php, you may need a developer to do this for you. Ivan
Found a plugin that will do the trick (Relevanssi) – thanks 
Loving the theme so far, just installed it a few hours ago.
On the “Articles” page, it’s sorted by “last updated”, but I want it to sort by the date of the Posts instead. Any way of doing that? 
Thank you, the Articles page template is already sorted by post date not by last updated. If the articles are being sorted by last updated check if any plugin could be causing it.
Ahh I see now, I just want to remove: Last Updated: 22 hours ago because I’m putting in a lot of old knowledgebase material and some haven’t been updated in over 10 years, so the content looks like it was just updated, when the information is old if that makes sense? (I just want to display the correct date that I have set in the actual post, rather than when I last updated it)
Sure, open lib/template-tags.php file and edit “Last Updated” on line 6
SHORTCODE GENERATOR UPDATE???
Hi guys, next theme update will include shortcode generator. I am considering whether to leave the shortcodes built in the theme and add a generator or create a separate shortcode plugin, any thought on your preference would be appreciated, thank you. IvanHi, Could you let me know if there is a limit to the number of FAQ items I can add to a FAQ Category? I have created a Category called GENERAL and added in 30+ items but only 10 are appearing on the default FAQ page and no option to goto page 2, 3 etc. Hope this makes sense?
Kind Regards
Hi, thank you for bring that up, I will include this fix in the next update. Email me at support@guerillathemes.com and i will send you an update straight away. Ivan
Hi guys,
On the internal navigation and top bar navigation, I’ve set this menu up as a custom menu. Each menu item is either linking to a page or a category.
The issue I have is when I had sub-navigation items under a first level item, the main item no longer links through to it’s page. Well the link is there, it’s correct if I view source, it’s just when I click on that menu item it doesn’t work. The sub pages work fine.
I notice on these particular tags extra classes are added: data-target=”#” data-toggle=”dropdown”
Is there anything within the theme that could be overriding this link from working?
Thanks. Btw, fantastic theme – the project I’m using it for is making my life very easy. 
Hi If this is the same as “Shortcodes” menu item on my demo site: http://demo.guerillathemes.com/knowledgepress/ this is a default behaviour of twitter bootstrap that the theme is built on.
You should be able to override it by inserting the following code to assets/js/main.js file, insert it right at the beginning:
jQuery(document).ready(function ($) { $(‘nav > ul > li:has(ul) > a’).attr(‘href’, function (i, val) { this.removeAttribute(“data-toggle”); }); $(‘nav > ul > li:has(ul) > a’).attr(‘href’, function (i, val) { this.removeAttribute(“class”); }); });
Yes it’s just like the ‘Shortcodes’ option.
Basically, like on your Shortcodes example I would still want the user to be able to click on Shortcodes (and go to that page/category) or any of the sub-menu items (Typography, Icons etc).
I’ve added the suggested code to my main.js file and the issue is still happening.
Try coping it from here, in the above code the single quotes have been replaced by some other character… or retype all the single quotation marks.
jQuery(document).ready(function ($) {
$('nav > ul > li:has(ul) > a').attr('href', function (i, val) { this.removeAttribute("data-toggle"); });
$('nav > ul > li:has(ul) > a').attr('href', function (i, val) { this.removeAttribute("class"); });
});
Ah, great. This has fixed the issue.
Hey guys – Just wondering which of your themes – this or ‘Knowledge Desk’ will receive future support? And if it’s this one only, is it possible to get this theme with the look of ‘Knowledge Desk’? I much prefer the font choices, layout, etc. of the one on Mojo-Themes. Thanks!
Hi, both themes are and will be supported, please check the item descriptions and demos because there are some differences between the themes. Ivan
Does the theme support multiple languages? Perhaps with qTranslate?
Hi, the theme is translation ready (Poedit) but I havent tested qTranslate plugin.
I am using this theme and have an Articles Section that is displaying all the posts. Is there a way to only display just the posts category of “articles”? Thanks in advance for your help…
Hi, yes sure, under Menus >> Categories select your category and add it to your menu. This will only display one category of articles. Ivan
Hi,
I’m having trouble with my Google Analytics. I’ve added the code, but for some reason Google is telling me that the tracking code is not installed. Is there a fix or another way to add the code?
Thanks, Matt
Hi Matt, I have checked the code but all seam fine. This might be analytics issue… I have seen some reports of this issue on the web and despite the “Not Installed” message analytics works. I will do some checks on this. Can you check analytics after 24 hours (set the code in theme options panel) if any tracking has been recorder by analytics and let me know, thanks.
Hi,
I’m still not seeing anything. However, I don’t have any traffic to my site yet either, so not sure if it’s a Google issue, theme issue or if the tracking actually works even if it says it doesn’t.
It’s possible that I have added the code wrong. Do I just need to add the GA numbers in the box and that’s it? In other words: UA-12345678-9 ? That’s what I’ve done.
Thanks, Matt
Hi Yes just use the UA-12345678-9 code in options panel, I have tested it on my demo site and after setting the GA code I got the same “Not installed” status, next day I checked and the analytics was tracing visitors fine and this morning I noticed the analytics status has changed to “Status: Receiving Data”. You could also check tracking under “Real Time” in analytics, open your site in a new window and browse your site. You should see one visitor in analytics. Ivan
Hello
This theme is amazing but I have one question, how can I do for see this part of my site in my index like front page? http://themeforest.net/item/responsive-knowledge-base-faq-wordpress-theme/full_screen_preview/3434096
because in my index the website look like of this way http://themeforest.net/item/responsive-knowledge-base-faq-wordpress-theme/full_screen_preview/3434096
Hi, can you post your site link again… both links are the same, thanks.
sorry, my mistake.
I want that my front page look like of this way: http://demo.guerillathemes.com/knowledgepress/ and that doesn’t happen, my website look like of this web (index) http://demo.guerillathemes.com/knowledgepress/knowledge-base/how can I do change that front page for the other?
Set the page under: Settings >> Reading Settings >> Front page displays >> Static page >> Front page
Thank you all for your comments. Any feedback or feature requests are always welcome as they greatly help us to improve the product.