Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

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UnboundStudio supports this item


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568 comments found.

Hello. I need an intranet that allows users to only view files, does not allow them to download files. I also need the intranet to allow a user to upload documents through a simple interface, not through code. Can that be in your theme?

Safe to update to WordPress 5.6.1?

Yes it is

Why don’t you update the theme?

No update since 2018?

Hello! How are you doing? Great theme! I have a couple questions: 1. Is there a shortcode to insert knowledge base? I’m trying to add the KB to the homepage and keep the page contents. 2. Is there a citation or referencing tool? Something similar to the bottom page of a wikipedia article

thanks for your attention

HI, currently no to both points.

Hi there,

Is there a way to maintain also the Facebook messenger inbox inside these plugins?

Best regards,

Not sure what you mean by inside, this feature is not included in our plugin so you will need to look for a separate third-party plugin that provide the feature.

The theme does not work, unfortunately. It is giving this message: Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11

Hi is it possible to limit what certain users can see on this theme? for example, if I only want a user to be able to see “Administration” but another user to only see “Accounting”, etc

HI, no there is no content restriction features, you could use a plugin for that.

Hi, I am about to purchase but I have an important question:

-is it possible to create blocks of text that can be edited and then used inside multiple pages/posts?

So that if I have a piece of information that is used in various parts of the documentation I can update this piece of information in just 1 PLACE and then see the changes in all the pages in which the piece of information is used.

Thanks, Francesco

Hi, no there is no such feature.

I have sent a email for support and I have not received a answer. Through the comments either. I purchased the item and I still have three months of assistance.

Hi, replied to you customization request.

I have sent several emails for support and I have not received a answer. Through the comments either. I purchased the item and I still have three months of assistance. Is there a problem?

Hi, replied to you customization request.

Hi, two questions:

1. How can I remove the live search from the all post headers. I only want to display the tittle. 2. How can I reorder the categories? I don’t want to appear alphabetically. I would like to show my own order



I wrote you an email 3 days ago and I still haven’t received a reply, have you received it?


Hi, I am interested to purchase but I would like to know if knowledge articles uses default Wordpress post or its a plugin

Hi it uses default WP post for knowledge base articles


The search box does not see the contents of the forum..

Could you help?

Hi, if you need customization you can contact us through the support tab.

hello, several questions about this theme:

1. is it possible to create unlimited sub-categories, sub-forums, topics, etc?

2. can categories, forums, sub-categories (if they can be created) and sub-forums (if they can be created) be organized in alphabetical order?

3. is there a limit to the number of topics and questions from customers?

4. can the database created from this theme be migrated to another wordpress theme (a social network theme in my case) without much difficulty? Would I need a plugin to do that and if so, which plugin exactly so I can read up on it?


Hi, the theme uses free bbPress plugin for forums https://bbpress.org/ you can download it and test if it right for you.

I like this theme very much. If i brought this theme, how can I add adsense code to the top, bottom, sidebar and under the title? I want to buy this theme, but I must solve this problem. Help.


Do you have a site running this you can share so I can run pagespeed. Has it been optimized for speed?

Hi – is it possible to allow users to add to articles to the KB? we want to use for the intranet where employees can add tutorials. is there some sort of user permissions option? (or thorough 3rd party plugin)

Hi, this is not part of the theme so you would need to look for a third-party plugin.

Any ideas on what to look for which will work with your theme?

Anything that will work with default WP posts, you can test it under default theme.

Hi, I am interested to purchase but may I know is it possible to have advanced search feature which can tick a few optins? Do I need to add on other plugin? Thanks

Hi, our plugin does’t provide this feature so you would need some third-party plugin that can do that for custom post types, I haven’t tested any so I can’t recommend or guarantee that it will work exactly as you want.

Hello, I would like my site to look exactly like the demo. How should I set up? I submitted a request for support and got no response.


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