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489 comments found.

Ho do you disable comments?

This doesnt work: http://screencast.com/t/XtsOttqtB

Thanks!

a couple more questions…

1) How do you change the stationary background color of the FAQ blocks (not the highlight color, I know how to do that in the shortcodes.)

2) How do you create submenus in the sidebar menu (mobile)? On most themes you’re able to use links as the parent (and it’s not clickable). This doesn’t work with your theme.

Thanks!

Page Layout doesn’t seem to work.

http://screencast.com/t/AUiNCVQEAS

Thank you for your purchase, it is much appreciated.
Support for all our products is provided through external support system. Open a new ticket and we will gladly answer all your questions.

Hi There,

We have problem with the Search Function on our site. For example, when u search the term “member” on this page http://help.oceaniawebhosting.com.au/knowledge-base, it will not return the help articles that have members on the title. Pls check.

Thanks

Hello, seam to work fine but since there are many results you need to scroll on results. If you have any other question, please contact us through our support system. Open a new ticket and we will gladly answer all your questions.

Hi , Analytics is showing empty. Emailed but not getting response earlier. any guides on how to get it working?

Thank you for your purchase, it is much appreciated.
Support for all our products is provided through external support system. Open a new ticket and we will gladly answer all your questions.

We currently don’t have any tickets raised by you.

How to import demo content including all attachments, images etc?

Import using the bundled XML file under Tools > Import menu (standard WP import feature)

How do I change the words ‘Find help! Enter search term here.’

Thank you for your purchase, it is much appreciated.
Support for all our products is provided through external support system. Open a new ticket and we will gladly answer all your questions.

morfjord

morfjord Purchased

Is it possible to highlight the Search Terms in the front live search? And how will the plugin Relevanssi search plugin work with this theme?

Yes, it could be done with a line of custom CSS. We havent tested Relevanssi so can’t confirm.

morfjord

morfjord Purchased

Ok thanks, what is the custom CSS code?

Once you purchase please contact us through support. thank you.

hi, does the theme support RTL languages?

Hello, no it does not, thx.

Hi, great theme! I’m using the post grid in visual composer and have created block using the grid block builder. I’ve pulled in the post category into this grid along with the title, excerpt and a read more button. How can I display the category for FAQs? It seems to work ok for standard posts when those are displayed but not when displaying FAQs only in the grid. Thanks

Hello, I tested it and it seam to work fine, try flushing permalinks.

If you have any other question, please contact us through our support system. Open a new ticket and we will gladly answer all your questions.

Hi there,

I am looking to purchase and have one question regarding compatibility for the https://wphelpdesk.com/ plugin. I’m still researching more detail but do you know if this plugin could be used with your theme?

Cheers

Hello, it should work fine but since we haven’t tested it we can’t guarantee it.

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