Discussion on Journal - Advanced Opencart Theme Builder

Discussion on Journal - Advanced Opencart Theme Builder

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Hi! Your JOURNAL theme is so wonderful that I love it very much. However, I have one question about it, and I hope you can reply to me. :) I know that on the backstage of Opencart, there is an option to set SEO URL, which makes the eCommerce more search engines friendly. I wonder whether I can set SEO URL for the blog you have provided with the JOURNAL or not? In addition, there’s another little thing that maybe you could improve. I found that every article of the blog has a tags. For example, http://journal.digital-atelier.com/4_3/index.php?route=blog/article&article_id=1, this article has a tags of ‘journal’. However, when I click on it, it do not lead me the search ‘journal’ on the shop, but just lead me to Search page, and I have to input the keyword again if I want to search. I hope you could improve it.

Hi there, thanks a lot!

Unfortunately the blog you see is not included with the theme. That is a popular third party extension that is sold and maintained separately by its developer here: http://www.echothemes.com/extensions/blog-manager.html

We’ve only provided styling so it blends in with our theme. However, when you click on a tag it should indeed bring out only tagged items, we’re looking into that right now.

Thanks!

Hi

Wonder if you can help me.

I am having a couple of issues with the add to cart button.

When some of my users are on the home page and they click on add to cart under featured, specials or latest nothing happens it doesn’t add the item into the cart. However when they go into the product itself or into the sub category they can then add the product. But the minute they click home and return to the home page the cart clears itself and once again we cant add to the cart. If we try to once again go into the product itself the cart has all the items in it once again. The same thing seems to happen on our mobile devices, and most browsers.

Secondly I tried testing the shop on Safari on a Mac and the the background shows up but the rest of the shop only appears under the background and not layered on top of it. Its a also reporting that there is an error.

Thanks

Hi, the theme may not have been installed properly. Please file a ticket on our support page so we can look at it http://journal.digital-atelier.com/support/index.php?a=add Thanks!

Hi, I have a question about css list. All lists (ul li) have a padding 0. How to change that ? Only for product description (text) and information page. Because lists have a really bad look with padding 0.

Hi, please file a ticket on our support page as we have address this issue recently. http://journal.digital-atelier.com/support/index.php?a=add Thanks.

Hi, Great support and I see you’ve taken care of the little things I had reported. Still working on my customers site, and haven’t bought the template. There’s another little thing that maybe you could improve. Page loading seems to take too long on mobiles devices [ Samsung Galaxy SII] It loads very fast during the first part, but then at the end it loads slowly, it takes like 3 to 5 seconds depending on the page you’re accessing. I guess this is due to jquery plugins loading. I’ve tested other responsive templates [obviously can’t compare cuz they are different], and they load faster. Could you please check what module or plugin is delaying the page load? Is it possible to disable this module/ plugin only for mobiles?

Regards,

Marvin

Hi Marvin, the fullscreen slideshow module can be slower on mobile devices and indeed we have made an option to turn it off. Other scripts that are not needed on mobiles can be turned off based on request, so I’m sure a balance can be found. Thanks!

Hello, I am interested in your theme but I don’t see any compatibility for Google Structured data. Can you make an add on for it to make it compatible with Structured data? Thanks

Hi, unfortunately this theme is not optimized for that functionality but we’ll look into it for our future updates. Thanks.

Any update yet? I am still hopping you can come up with an update to make the Structured Data work. Thanks

Hi, I’m afraid is not possible with this theme at this time. Thanks!

5 Star theme from a 5 Star developer.

The support these guys provide is unmatched.

Thanks so much! We appreciate your comment and rating!

Installed the theme. Everything works except for the manufacturers. :( Does not add a new manufacturer. Does not edit the old manufacturer. OpenCart v.1.5.5.1 Set as: OPENCART SEO PACK PRO v4.0, Blog Manager v.1.3.1

Hi, this seems to be OpenCart related, our theme doesn’t affect any manufacturer functionality. Please file a ticket on our support page http://journal.digital-atelier.com/support/index.php?a=add with your installation url and temporary admin access so we can look into it. Thanks!

Hi, this theme looks fantastic and after reading many of the comments, your support seems amazing! I do have some questions: 1) Do you have an estimated roll out for the upcoming multi-store function as I am running sub-stores that require theme, content & color changes? 2) can the optional custom menu items be added at the beginning, end, or mixed in between the categories? Is there a sort order that can be used? 3) Request ability to add internal and/or external links to the custom section (product) modules. That would really make it unlimited in it’s possibilities. 4) Product Compare is on the categories page but not on product page. Default opencart is like that too, but when you add a ‘product to compare’ the acknowledgment box doesn’t disappear until you click it. Could we add this to the product page, or go back to default click to close? Customers won’t know to go back to category page to compare products. 5) +1 as well for the auto complete feature

Thank you! Kelvin

Hi Kelvin, thanks for the kind words!

1. Not an exact date but it’s definitely coming in May.
2. Yes, there is. You can mix and match default OC categories, sub-categories or custom menu items. You can use any sub-category as a menu item (no matter how deeply it is nested) and yes, you can sort the order in which they appear in the menu. You have full control over your navigation menu.
3. We’re going to implement this feature as well in an upcoming update.
4. You can turn off the custom notification or extend its timeout limit from the admin. Disabling the custom one will bring back the default OC acknowledgment box.
5. Working on that too :)

Thank you!

Hi, just checking in to see if points 1,3, and 5 are still coming soon? Especially 1 :)

Hi, we’re still working on the multistore, proved to be more complex than we thought. Points 3 and 5 are coming in our next update. We’re pushing for the end of the month. Thanks!

In Journal Skin 4 is there a way to make the logo bigger?

Hi, yes but it requires making the other header elements smaller. Please file a ticket on our suport page http://journal.digital-atelier.com/support/index.php?a=add and we’ll try to help you with this. Thanks.

Hi I am having an issue, every-time I go into a category then click on the sub category icon in that category i get an error. It gives me a page not found error.

Not Found

The requested URL /index.php was not found on this server.

Apache/2.2.14 (Ubuntu) Server at www.bevan.co.za Port 80

Regards

Okay done, please let me know once you have any news as we are meant to launch this site in the next 2 hours and have just encountered this issue. Hopefully its an easy fix.

Hi I managed to sort it out, I removed all SEO keywords as that is what it was linking too.

Thanks

Great, let us know if you need any other assistance. Thanks!

) Sorry for the english) First, buy a theme?

Yes, you first buy the theme, then you download a Russian language pack and install it as well. You can then customize the language files to say whatever you want. Thanks!

Thank you!!!!!!

It is very necessary for Russian) How do I do this? Please purchase this topic?

Hi, we’re not sure what you mean by “purchase this topic”? Can you be more clearer?

Hello! I want to buy a topic if I russifitsirovat it (to make Russian)?

Hi, you can easily install the Russian language on this theme. Let us know if you need assistance with installing the language pack. Thanks!

I’m trying to get Fullscreen Background image on Journal II theme, my background image is 1220 X 1220, and the image only starts below the slider, how do I make it fullscreen like the demo?

Hi, we have to look at your setup to see how we can help. Please file a ticket on our support page with your installation url and we’ll look at it. http://journal.digital-atelier.com/support/index.php?a=add Thanks.

Hi this theme is amazing thank you. I just have a small question, I noticed that on your demo have manged to allow you menu items on the home page to show up to a 3rd level and fourth level at times. How can I do the same. Did you have to add a module to your store if so could you let me know which one so that I can purchase the same one as I know there wont be any conflicts.

If no module is required would you mind letting me know how it is done.

Thanks

Hi, sure, that’s a feature we’ve built specifically for Journal. OpenCart only offers 2-level dropdown menu for the categories. You can implement that menu in Control Panel/Custom Menus/Multiple-Level Menu. Instructions on how to use it are found in our documentation, click on Control Panel and scroll down to Multiple-Level Menu. http://journal.digital-atelier.com/docs/#!/journal_cp

Let us know if you need assistance with this. Thanks!

Thank you very much for such a quick reply, we are very impressed with your service will def recommend your theme to anyone.

Thanks a lot, we appreciate your comment!

GREAT WORK!!

Does the theme support and include swedish language?

This is a lovely theme and I want to buy it tomorrow!

Hi, it sure does support multiple languages but doesn’t come with any pre-installed. You can easily install any language pack yourself afterwards. Let us know if you need any assistance once you purchase it and we’ll help you out. Thanks!

Hello,

I do not see the License Certificate link after having logged in to the account. It only says ‘Regular License’. Any hints?

Regards.

Hi, yes, once you open the Licence Certificate link, you should see your purchase code in there, about half way down the page. See this image http://journal.digital-atelier.com/support/img/code.jpg

Thanks!

Hello,

I want to accomplish the following -

1. Remove the ‘Extras’ column in the footer. 2. I would like to move some of the links from the Information column to the Customer Service column. 3. Finally is there a list of the particular image sizes that need to be followed for categories, subcategories and products? If yes, where can I find these specifications? 4. I have created the category and subcategory structure in the admin, however I do not see the subcategories appear in the top menu when hovered on the main category.

Please suggest.

Thanks.

Hi, all our support is conducted through out support system. Please file a ticket here http://journal.digital-atelier.com/support/index.php?a=add with all these details and we’ll get on it right away. Thank you!

Hello, First of all I am very satisfied with this template. I have nevertheless a problem at the level of the visual depiction of my images of subcategories in Google Chrome. The images are stacked as well as the titles(securities) of sub-pages. There is another problem, I do not see where we can modify the size of the images of subcategories, because they are quite vague. We can modify in system the images of the categories, but not the images of the links towards under categories. Here is as attachment a capture of the problem. Thank you in advance

Hi please send us a message from our profile page so I can send you the ticket number. I basically asked if you have the latest theme version installed. In any case, go ahead and send the message so we can continue this on our support page. Thanks!

Hi, we’ve responded to your message, just making sure you got it and it didn’t go to your spam. Thanks!

I receive well your messages. On the other hand, I cannot always consult the ticket of the support and see your answer. The theme was downloaded at the beginning of April, thus I am going to ask to my person receiving benefits to update it, because even with bought extensions, the images are not shown still correctly in IE, GG Chrome, Safari…. Thanks

I have the same problem as Blizny..

Hi, please see our response above. If you have trouble installing Journal on OpenCart please file a ticket on our support page http://journal.digital-atelier.com/support/index.php?a=add but we can not guarantee compatibly with OcStore. Thanks!

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