915 comments found.
Thanks
Hello bravie,
Thanks for purchasing the theme.
1. More tag comes into effect when we use the_content(). In blog templates we are using the_excerpt(). So this tag doesn’t work. Further, if we use the_content() in blog templates, it may break the gird or list layout.
2. Payment methods on checkout page are controlled by the WooCommerce plugin. We can not add our own custom buttons there. However, you can search if there are any extensions/plugins that allows such buttons.
3. Table color is set inside style.css file’ ssection 2. Typography:
td,
th {
border:1px solid #e5e5e5
}
th {
background-color:#f9f9f9;
color:#3a3a3a
}
4. On video post formats, video will show in full width on single posts. If you wish to insert a video in custom width, that can be done on standard posts. For example, wrap a video inside a half column.
[half] [embed]http://your-video-url/video-id/[/embed] [/half] [half_last] - other content - [/half_last]
Regards
Hi,
Is there a way to make the catalog pages 3 columns (with larger thumbnails instead of four? Please let me know…thank you!
Sam
Hello samborlo3,
It is possible to change number of columns to 3. For example, check this link. But after changing to 3 columns, it will be required to make considerable CSS changes so that the layout doesn’t break.
Regards
Hello,
I wanted to add some shortcodes for social media to my pages and products but under the Woocommerce button on the wysiwyg tab there are no shortcodes for these although they are part of Woo. Why won’t they show up? Haven’t you added the script to the theme for this?
http://docs.woothemes.com/document/shortcodes/Regards,
Wolf
Hello Wolf,
It is not required to add any extra script for those short codes. They come in the editor by default if the plugin is installed. Kindly switch to the “Visual” mode of editor. You shall see a “Woo” icon in first row of icons. Clicking on this icon will open entire drop-down list of available short codes.
Regards
I know what you mean but the strange thing is that although the Woo icon is there and there are some shortcodes in there not the social media or button and so on.
All I have there are product related. Like trace order or productcategory and so on.
Hello Wolf,
Social media icons do not come with Woo Short Codes. Can you let me know where you found (or read) that social icons can be inserted using shortcodes in WooCommerce?
For reference, they can be enabled from WooCommerce > Settings > Integration > ShareThis.
Regards
If you look at the video here http://docs.woothemes.com/document/shortcodes/ you see at the 19 seconds point and at the 1.02 minute point that Woo supports Social media buttons besides other shortcodes. I have none of these I see in the video. Even when I just type them by hand all I see is what I typed and not what the shortcode should show.
Hello Wolf,
I think there is some misunderstanding between “Woo Themes Framework” and “WooCommerce Plugin”. The short codes you are mentioning comes with WordPress themes created by Woo Framework. You can read in the start of that documentation:
Included in the WooFramework is a few custom shortcodes …
That’s for themes built by WooThemes based on WooFramework. Actual short codes that come with WooCommerce Plugn are the ones shown in link below:
http://docs.woothemes.com/document/woocommerce-shortcodes/You will see that there are no social media short codes in that link.
Regards
Okay how weird that I saw it on the Woocommerce pages. But I am glad you solved it for me. Your support is excellent!
Thanks.
hi,
Just purchased Xing.
Are there any support pages or video support??? Struggling to find slider/how to tell home page to display recent products etc etc
Micky
Hello Micky,
Thanks for purchasing the theme. You can find documentation inside your download_zip/documentation/index.html file. Dummy markup and XML data can be found inside the dummy_data/ folder.
Important: Make sure you have downloaded the full ZIP archive. It is likely that you might have downloaded only the installable theme folder, and not the entire archive. The entire zip archive contains documentation + duimmy_data + theme.
Regards
Hi there,
I have two questions before I purchase;
1. Does the template come with a PSD? 2. Can the nav be configured to not show a dropdown list box when in narrow/phone mode, but show a vertical list of items formatted as per the horizontal nav?
Thanks, Jason
Hello Jason,
Thanks for browsing the theme. I’m sorry but the theme doesn’t have any PSD. It is directly built on CSS grids. For navigation on mobile devices, a narrow vertical list can be shown but it may become too lengthy due to sub menus. Select dropdown can be disabled by removing the code from JS files. I will help with that.
Regards
The theme is really nice ! I am ready to buy this theme. I just want to know whether I can use jigoshop plugin with this theme or not.
Hello nawaz0705,
Thanks for browsing the theme. Yes it will work with JigoShop but you will not be able to take full advantage of the theme. For all features like shopping bag on top-right corner, product thumbnail styles, etc. I would recommend using WooCommerce. WC is an extension of JigoShop plugin only.
Regards
Can I use jigoshop plugin to this theme? Please let me know. Thanks
Look here for example – http://goo.gl/Q7Mv2, it’s in Cyrillic, but I think you’ll get the idea what the problem is.
Hi,
Is there an update to the theme? I updated Woocommerce to 2.0.10 and I’m experiencing some layout issues. The additional information, the reviews, and the description are not showing in tabs, but they are showing under the title.
Hello svetto,
The theme is already updated to version 1.0.5 which is compatible with WooCommerce 2.0+. Your current theme version is 1.0.4, so kindly update it to the latest version. 
Regards
Thanks! I downloaded it and it’s fine now 
Pre-purchase questions:
1. Can the slideshow height be increased? 2. I can’t see any newsletter plugin, is this theme compatible with Wysija newsletter? 3. Can the logo section be made bigger than in the demo?
Hello osheyi,
Thanks for browsing the theme. Please find my answers below:
1. Slide show height is auto. It will depend upon the images provided. If you provide a larger height image, it will automatically show larger height.
2. Newsletter form can be created using Contact Form 7 Plugin. The theme will also support other Newsletter Plugins. If there is any style issue, I will help with that.
3. Logo is of auto width. It can be increased as required.
Regards
Thanks for the response. For newsletter, what if it’s not a style issue but a conflict in code?Would you still help?
Also for the footer widget, is there an option to reduce the numbers say I need just 3 widgets there?
Hello osheyi,
I just installed that plugin and tested with the theme. It works fine. It needs some styling on newsletter email field and button.
For footer widget, there is no built in option but I can help in removing two columns and make 3 columns in that area.
Regards
Thanks, happy that it works with the Wysija plugin
. Another question
I like the way there’s a button you can click (showing price) on the slide on this site http://proffetdemo.themesforge.com/
Is this something that can be easily incorporated into your theme?
Hello osheyi,
Yes that kind of button can be shown. Not exactly n same style, but is form of a link. The slider supports custom HTML captions. You can place any text link within the slide text, or wrap it in a custom class link which can be styled as button.
Regards
Can you explain “Not exactly same style” or give me an example (image) of what it can look like . Can this then be linked to a particular product, and if I need help with this you can guide?
I’m impressed by your prompt response by the way.
Hello osheyi,
Kindly send me a mail at xconsau[at]gmail[dot]com. I will send you the screen shot.
Regards
Something wrong with the demo? I noticed when I add a product to cart from the homepage, it reflects in the cart item at the top but not on the sidebar. When I click on shop, the cart becomes zero. When I add item to cart in shop, it does the same thing (reflects on top but not sidebar and when I go to home cart becomes empty). not sure if you get the same result.
Hello osheyi,
Live demo is working fine at my end. May be the iframe on live demo was causing this issue. You can access the live demo directly using this link.
Regards
Great, thanks it works from that link 
More questions: 1. Does the Blog have a different customizable sidebar or it’s just one sidebar for the whole site? 2. Is there a Wish List option?
Hello osheyi,
1. If using blog page template, a custom sidebar can be assigned. But on single post, default archives and categories, a default sidebar will be used. The theme also supports Sidebar Manager Plugin and it’s pro version which allows custom sidebars on any page or post.
2. The theme doesn’t have built in wish list feature. But you can try any free or premium plugin for that.
Regards
By default sidebar, that would be the woocommerce widgets, right?
Hello oyeshi,
Default sidebar is the one which is used on all pages and posts. It will show widgets as used in it. If there are WooCommerce widgets in it, they will show accordingly. There is no separate WooCommerce Sidebar.
Regards
Thank you. I sent you an email as well 
i need auto scroll for lastest product for xing anyone this there to help please
Hello deepak152,
I can help with auto scroll on carousel. For that, kindly send me a message from my profile message box using the account you purchased the theme. I will send you the fix.
Regards
Hi SaurabhSharma
I’ve dropped you an email could you get back to me asap please.
Hi,
I have two things I can’t seem to solve myself.
I don’t see an image on a seperate blogarticle like for example here http://labs.saurabh-sharma.net/themes/xing/wp/?p=7402 How can I get the image to appear?
How can I remove the sidebar on the portfolio page? I keep seeing the default sidebar.
Love the theme!
Regards,
Wolf
Hello Wolf,
1. Images on single posts are inserted manually using the img tag. For example, use the following markup inside your single post to show a left aligned image:
<img class="size-medium alignleft" src="http://yoursite.com/wp-content/uploads/image.jpg" /> Rest of the post content ...
2. If you wish to skip sidebar for portfolio, you can make use of the full width portfolio templates. Currently, the theme supports 4 col and 5 col portfolio template on full width (without sidebar). You can use any of these templates.
Regards
LOL Now I know what “with SB” stands for. With Sidebar. No wonder it showed a sidebar in the portfolio section. Hahaha I feel like a dumbass.
Thanks for the comment on the blogarticle with image. I thought it was somehow generated automatically
. But it doesn’t matter I can add the images manually as well. Thanks for the quick help!
No problem, Wolf. Adding images manually will have more control on their positioning.
Regards
Hello. Since we last spoke my site has been working fine but for some reason now my customers have been telling me that when they download one of my zip files from the site. www.massivehypesound.com/music they get this error “unable to expand “NAME OF THE FILE” into “desktop” (“error 2-No such file or directory.)
When I tested 3 downloads on my site with a different account, I got the same error. Do you know what might of went wrong?
Hello jswiftdesigns,
I just tested it by downloading one music file. The issue is not with theme or the plugin. It’s with the corrupt ZIP archive. Make sure you zip the music files correctly using a standard archiver. For example Win RAR, or any such known program. Do not use free ZIP softwares like 99zip or gzip.
One thing I am not sure of is that WooCommerce is converting music files into ZIP, or you are uploading them as ZIP. In either case, make sure you do not upload files in their music format. ZIP them first using a good archiver software and then upload to WooCommerce product. I hope that will work.
Regards
I’m using a mac computer and it has its buit-in compress which turns the files into zip no other programs needed. I have been using that for a few years now and never had an issue. Once the file has been ziped, I upload it to a folder on the server.
Hello jswiftdesigns,
Kindly send me your WP login and URL at xconsau[at]gmail[dot]com. Or simply send me a music file in normal format. I will ZIP it and send you. You can test that by uploading on server. That way, we will get an idea if the issue is with local zip system, or with server.
Regards
ok. Im sending you an email.
Hello, is tthis work with WP E-Commerce plugin?
Hello idwpthemes,
Thanks for purchasing the theme. Yes it works with Wp e-commerce plugin. But i would recommend using WooCommerce so that you can fully use the features that comes with theme.
Regards
thank you, i use woocommerce but there is no available free plugin for JNE or TIKI shipping option but i must buy, there is no free version 
Hello idwpthemes,
You mush search some more sites. May be there is a shipping method available with WooCommerce.
Regards
thank you SaurabhSharma. one more question, how to display 2 rows of latest product in Home? thank you for your very vast response 
Hello idwpthemes,
Two rows of 4 products each can be inserted using the following short code:
[recent_products per_page="8" columns="4" orderby="date" order="desc"]
Regards
Hello I’m willing to buy it but I need to know if I’m gonna be able to resize the right sizebar
Thanks
Hello avalancer,
Thanks for browsing the theme. Unfortunately, it will not be easy to resize the sidebar as it will affect entire grids on which the theme is built.
Regards
Hi,
When making a product there are about 9 pictures saved in different formats. Is that something Xing is doing or WooCommerce? Do you know how to adjust that amout to what I really need? All these pictures takes a great space on my server.
Regards!
Hello willekeus,
While creating a product, if you add featured images using drag and drop, they are automatically attached to the product post, and are treated as gallery pictures. This is default WooCommerce functionality. While editing a product, you can remove these pictures from the “Product Gallery” panel which appears just above the “Featured Image” panel. You can also remove images by opening media library and deleting images “Uploaded to this post”.
Regards
The strange thing is that in the Product Gallery and media library only the original images are shown. But when I look at the dashboard of my server/host, I can see the Original picture AND 9-12 more pictures. Eg: Original.jpg, original-90×90.jpg, original-120×120.jpg, etc.. Offcourse I can delete these pictures, but I’ve got about 10.000-30.000 products in my shop…..... I rather prevent these pictures to be made at the front….....
Regards
Hello willekeus,
These are the image thumbnails generated automatically when a new images is added. These will be generated on the basis of images sizes specified by theme and/or plugin. In theme, we are defining 6 different sizes to be used in different sections. Additionally, WooCommerce also defines some image sizes for catalog, product page, thumbnails, etc. So overall, you will see around 9-10 variations of each image in different sizes.
These different sized images are served on different locations in theme and plugin. This is how WordPress native thumbnails work.
Regards
Can I ask a question? I want to know if the cart – when full – can connect to paypal? Thank you!
Hello cherylrae7,
Thanks for browsing the theme. When a customer has added products to the cart, it is taken to the checkout page. From there, you can choose a payment method like paypal, credit card, cheque, etc. Depending upon the payment method chosen, it will connect to appropriate service and proceed with checkout and payment process.
If you wish to test this functionality, you can download WooCommerce Plugin and check it on twentytwelve theme. 
Regards
Just purchased this theme and I wanted to know how to get rid of the menu bar? We just want to use the sidebar as the main menu so where would I find it? Thank you!
Hello jojocouture,
Thanks for purchasing the theme. Menu bar is coded inside header.php file, from line no. 66 to 70:
<nav id="access" class="ss_nav clearfix" role="navigation"> <div class="wrap clearfix"> <?php wp_nav_menu( ... ); ?> </div><!-- #access .wrap --> </nav><!-- #access -->
Delete these lines and save the file. This will remove main menu.
Regards
Thank you very much! One more question:
How do I change the entire header’s background color to something else? For instance the footer’s background is gray, how would I go about doing the same for the header as well?
Hello jojocouture,
Header area is a mix of callout bar and the logo + widget area section. So there is no fixed selector for background. However, you can assign a background image to #container and set this bacground on top part as:
#container { background: url(images/bg.jpg) 0 0 repeat-x; }
#header { background: none; }
container is the actual box container wrapping entire site. So, setting a background on top part of this container will look same as if it were on the header section.
Regards
I’m new to SEO – is Xing theme SEO optimized? I can’t see where to include any meta data? I am thinking of installing the All in One SEO plugin – what do you suggest?
Thanks Simone
Hello Simone,
The theme is designed to support SEO in best possible way. For example, the content always appear before sidebar inside the code. Internal linking is done through menus and related posts. Meta data and micro formats on author URLs, etc. This are just base level things. In order to make the theme more SEO optimized, it is required to use a plugin. You can try the SEO plugin from Yoast. Other plugins are also good, but I find this one better.
Regards