833 comments found.
When uploading photos to a new gallery to preview these can not be seen, only seen when you click on the light box
We emailed you back with some details. If you have any other problems or need further assistance you please create ticket via our premium support system http://rascalslabs.ticksy.com/.
This theme is really good. But before I buy it, I would like to know if it is compatible with WooCommerce extension, because I need to add a shop section on my site. Is it complicated to integrate this extension in this theme? Thanks.
Hello
Unfortunately EPROM WordPress is not compatibile with this plugin and it’s not easy to integrate it.
Hi, we’ve been researching Wordpress themes across the web for our indy label and individual bands and keep ending up back at your website. Great job! Some of your themes have ecommerce (woocommerce) and some, like this one, don’t. Are we able to add woocommerce to any of your themes that we purchase? Also, assuming we can add this, would we be able to display some items from the store on the home page (perhaps via a slider)? This is an essential feature for us. Thanks.
Hi, Unfortunately EPROM WordPress is not compatibile with any ecommerce plugin and it’s not easy to integrate them.
Hi Rascals,
We’ve a problem on your theme (eprom) on gallery page. We’ve a big galery (about 400 images), and there’s no pagination so the page is about 50mb size… We’ve tryed to optimize your gallery page (adding Lazy loading + delivering thumbnails instead of full size images) but a pagination would be a better option than lazy loading. Is it possible to add pagination to your gallery function ?
We crashed our hosting yesterday because of that :/
Thanks
Hello Pagination is not that easy to implement, at the moment we suggest you to split gallery to several pages to avoid this issue. We are planning to solve this problem in next bigger update. Regards.
Was the Twitter API updated in this theme?
Im not sure what do you mean but our template is compatible with most recent Twitter API version.
theme have Upcoming Events widget?!
Hi, You have events shortcode that you can put in text widget http://themes.rascals.eu/eprom/dark/events-custom/ and future events module under footer widgets: http://themes.rascals.eu/eprom/dark/event/sanctuary-outdoor-festival/
thnx also, on main page in the page of about can i add to show the latest news with a small photo and now like a list in widget . and blog view in masonry style on 2 column post per row?
Sorry it’s not possible, latest news widget can contain text only and blog can be viewed in traditional way.
Hello Rascals,
congrats on a job well done ;p
I purchased the theme about 6 weeks ago, and I am not very experienced with these matters so please bear with me:
-Are older updates still necessary? Or will the lastest installer already give me the lastest updated installation?
-After uploading about 75 mp3s, all within the size range, only 2 of them are giving me a slight distortion of the file during playback. They all play perfectly for Safari on an iPhone, but I do get the issue on Safari, Firefox and Chrome on Mac OS X 10.6.8, and also Windows. The files should be fine since the iPhone does play them all perfectly right? Any ideas?
-My friend designer who’s helping me put the site together uploaded a large photo .jpeg as the 1st slide on the home. He believes the pic looks a bit blurry now, is there a compression being applied? If so, can we adjust it in any way? Should we upload the even bigger raw file from the beginning, so that at least the image doesn’t go through 2 compressions that may be adding that blurriness? (the raw to jpeg we applied first, then whatever additional compression the jpeg may be undergoing when we upload it)
Awaiting your comments and thank you in advance…
Hi, Thank you for buying our theme. If you like it consider rating it on ThemeForest.
1. Older versions are not needed for installing our template. Check our Video Manual which will guide you through installation and setup process.
2 and 3. Those are post installation questions, yes? Please make a tickets at http://rascalslabs.ticksy.com
Hello Rascals,
such a great theme ! my website is done and there is just one little bug !
the “facebook share button/box is croped. We can’t leave a comment.
And, if you remember, let me know when your update with a “select all” option is ready for the gallery 
because my fingers bleeding
Thanks ! Greg
Hi,
We solved this problem already (see the live preview), will be available in the next update (you can contact us and we will send you a patch for it).
We will add this feature in the next update.
Best. Rascals Team
Love Rascal Lab team,
it would be possible in the next update to install the feature. This can be selected at a event creation, to which the artist belongs event. And thus can also be selected as a menu.
Example: You have the menu point: shows, and as a submenu (Artist no.1, no.2 artists, etc) and if you now click on artist no.2. The display shows only the no.2 by artists. Just at no.1 artist etc. ....
For labels that would be really great
Hi, Thank you for purchasing our theme and your great suggestion, of course I consider this.
Is it possible that there are built-in ads in mansonry on mobiles?! Cuz its displaying but i have no ads set up.
Hello, Im not really sure what you are asking about. You mean to display ads in masonry boxes on mobile devices?
Is there any way to allow the music to continue playing even when browsing to other pages?
Hi, Unfortunately but this is not possible.
Wonderful theme.
Quick question that I haven’t been able to figure out. I would like to change the color of the links and underline them in the body of posts to make them stand out differently. I’ve tried basic CSS but it gets overridden by the main css.
How do I change styling on the links?
Thank you!
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
Is the music player custom made for the theme or are you using a plugin?
Hi, music player is custom made for eprom and elite force.
Hello! I would like to ask you how to create the “Artist 2” page! I like the 4 column with graphics to show the artists. Is it a shortcode combination? One more thing, is it possible to add an autoplay option for a demo song (10sec duration) when you hover over the releases boxes?
Thank you.
Hi,
1. Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
2. Unfortunately but this is not possible.
Hi, can you tell me why so much blank space is created after an entry like the SoundCloud player on this page for instance? Thanks.
http://www.davidarmada.com/productions/Hi, Done, I sent you a reply to your ticket.
Hi. Nice theme. Some pre-purchasing questions: 1) is it possible switching between boxed and stretched layout? 2) the Soundcloud artwork is visible for a free Soundcloud account? 3) there are skins to choose from, so that all the elements have the same coordinated colors or should I change the elements colors one by one? 4) the background generator creates clickable backgrounds (with links to external pages, I mean)? Thank you so much.
Hi and thank you,
1. This template does not have such feature, only boxed layout is available.
2. Soundcloud official info: “All of the hacks in this guide are available on the default player, but in order to get access to the “Artwork” and “Mini” players, you need to have at least a Lite account.” http://soundcloud.com/101/hack-player
3. You have to edit each element by yourself.
4. No, its just an appearance change.
I plan to buy this great work, but I have some serious doubts on some important things. I’m surprised that this has not been asked before… haha! Why appears the url of the mp3 in the status bar of the browser? If the intention is to buy the album or song, or just for private playback only on the web, does not help that they can easily download the mp3, copying the address (right click “copy link”) My question is: can this be hidden? Just’m considering this option to avoid just that. thanks
Hi and thank you,
There is no protection on mp3 files because you can read them from browser anyway. Best option is to put intro version of song or just reduce bitrate.
I bought the theme but the player doesn’t seem to work properly on firefox. Homepage player doesn’t work and the pages with the playlist seem to open the tracks in a new window then they play.
Of course we will help you, but send to us your question again through our support system http://rascalslabs.ticksy.com/. Enter the purchase code before you send a ticket. We will respond as fast as possible.
Send us following data:
- Your problem/request
- Url to your installation
I didn’t bother to test your demo in firefox until after I bought it but the issues exist with your demo when I open it in firefox. Try it you will see what I mean.
Are you working on a fix? Tried it on a few different computers and the player doesn’t function!
Hi,
Our template was tested in Firefox (in other available browsers too) and this is most probably your browser issue. Please follow above instructions and create ticket so we can assist you.
Hi,
looks awesome!
Any plans to make it retina ready?
Thanks! 
Hi, Yes, we are planning to make our templates Retina Display ready but currently we cannot specify when it will happen.
This sounds promising! Would you please also consider adding the feature of a sticky menu?
This would make this theme perfect for our needs, thanks!
Hi, Firstly go to Theme Settings>General Settings>Footer and make sure you have Footer Widgets turned on Then go to Appearance>Widgets and drag&drop widgets you need to Footer columns.
