336 comments found.
Hello again,
We purchased this theme through a web builder and requested to fix the issue a long time ago, but the builder seemingly is not willing to help. Thus, we are not able to post this question on your support forum ourselves.
How do I show the category or subpages on the left side of each page? On the Edit Page, “CHOOSE LEFT SIDEBAR” is empty.
Thanks.
Hi,
Unfortunately we must verify your purchase first. When we can verify, we’ll provide support for you. Please ask for the purchase license and register to the support forum.
Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/
If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.
Thank you! 
Hello,
How do I show the category or subpages on the left side of each page? On the Edit Page, “CHOOSE LEFT SIDEBAR” is empty.
Thanks.
Hi,
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Uh..we purchased this theme through a developer. I am not sure if they will do it for us, but I will ask them anyways.
Hello.. How do i adjust the spaces between the navigation menu.. the links are dropping to the next line.
I just want to reduce the spaces between each menu item.
Thanks.
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hello,
I have purchased this theme and love it, except I can’t work out how the portfolio is working. I have portfolio items in several categories and when I scroll through a portfolio with the arrows, it is jumping around through the categories and not displaying just the items for that category.
Many thanks look forward to hearing from you soon.
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
My slider is not showing on the homepage. I have downloaded the demno content and all is there except the slider. Please advise. url: http://74.220.215.90/~gcoanorg/
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
The information at the bottom of the page says the theme is Responsive but the info in the table on the sidebar says Fixed. Is that right?
Could you please provide screenshot with description of your problem? I’m a bit confused right now. You can upload screenshot to droplr.com and share the link here.
It says Fixed here: http://awesomescreenshot.com/00e20y7g8d
and responsive here: http://awesomescreenshot.com/0e920y7qeb
Also – the demo content is included in the package – right?
Hi,
1. oh thanks for let know that. It’s responsive, I just changed that 
2. yes it is
Thanks for interest anyway
Excellent. Thanks, you’ve just made the top three of my clients choices.
Hello, Does this theme support woocommerce for donations and is it well maintained and updated?
Hi,
Yep, this theme supports woo commerce
BTW, not sure about donation, you may need to use plugin for this.
For update, yep, if there’re new known bugs, we’ll fix it.
I have a support question regarding an error message I am seeing on my site. “Bad Authentication data”. I tried to create an account in your forums section to see if I could find a resolution. But it is not accepting my purchase code. Please share what I need to do on my end to get this resolved.
Thank you. Ed
Hi,
About the problem, Please make sure that you full fill twitter info in admin panel > overall element> twitter/copyright
then see this > http://support.goodlayers.com/using-twitter-widgetnew-api/
About the forum, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/
If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.
Thank you!
I tried to complete the process above. It looks like it locked on the save changes process. Now the entire site has a blank white page. Now I can no longer change anything on the site. http://www.hannaford.org/audio/
Could you send us wp account and ftp detail to ‘support@goodlayers.com’. We’ll investigate the problem.
PS.Please state your username(in this forum) and problem in email as well.
URGENT I sent all the requested information to the email above on the 19th of December. I have not heard back for you or received any correspondence and the site it still unusable. Please let me know what needs to be done in order to correct this issue. Thank you.
Please disregard the above the issue. I was able to go into my PHPAdmin and change the them from there to a working theme.
Really sorry for missing the thread in forum 
We’ll make sure that it won’t happen again..
Anyway, glad you sort it.
Hello,
Can this theme have a sidebar navigation menu on the left?
Thank you
Hi,
we don’t have as built-in feature. You need to use Wordpress custom menu widget instead.
Thanks for interest anyway
Am getting a bad authentication data error message and the the theme shows only the header part, the rest of the theme does not show! What do i do am so frustrated!
Hi,
Please make sure that you full fill twitter info in admin panel > overall element> twitter/copyright
then see this > http://support.goodlayers.com/using-twitter-widgetnew-api/
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hi GoodLayers
Is this theme support Traditional Chinese?
Thanks!
Hi,
Yep, this theme uses google font and Google font should support Chinese character
I am working for a client who is contemplating buying this theme, but I have a question regarding the function of it. Can the slider on the homepage be resized or disabled? I don’t see this in any of the documentation. Thank you.
Hi,
Yes, you can but to resize meant reduce the height, the width will always be full-width.
Cheers!
Is there a way to add CAPTCHA to a contact form?
Contact form in this theme doesn’t have captcha. You may need to use ‘contact form 7’ instead.
Hope this help
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hi. Great theme. I need an event calendar which ALSO displays as a monthly calendar in a grid if you know what I mean. Is that possible? Thanks!
Hi,
You need plugin for that. Try checking ‘event calendar’ plugin.
Thanks for interest anyway
Thanks for the presale answers on another theme “Grand College” – I really like your themes so I am looking around for alternatives.
I understand this is a church theme and there’s a segment for Sermons. Can this by any chance be replaced with something else like Courses? Or else, hidden with some simple coding at the admin backend?
Thank you!
Hi,
Sorry but it can’t be changed easily :/ It need pretty heavy customization…
Thanks for interest anyway
I have been trying to change the header of on my events page, but it’s not working. Here’s the link: http://intotheenight.com/event/scornednomore/
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
It want let me save.
How can change the version of google maps?. greetings from Ecuador
What version? I’m a bit confused
You meant changing to classic view? https://support.google.com/maps/answer/3045828?hl=en
I mean the version of google maps API. Look at the shape of the navigation buttons. Old Version: http://themes.goodlayers2.com/realchurch/contact/ NEW version: http://themes.goodlayers2.com/tourpackage/package/paris-and-bordueax/
Hi,
Oh actually it’s the same version but for this > http://themes.goodlayers2.com/tourpackage/package/paris-and-bordueax/
We use this plugin to call > http://wordpress.org/plugins/theme-blvd-responsive-google-maps/
Hope this help
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hello, i have a problem with my TWITTER BAR because the theme work with API v1, How can get the v1.1?
The web site say: The Twitter REST API v1 is no longer active. Please migrate to API v1.1. https://dev.twitter.com/docs/api/1.1/overview
Please make sure that you full fill twitter info in admin panel > overall element> twitter/copyright
then see this > http://support.goodlayers.com/using-twitter-widgetnew-api/
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
i have a question, Im trying to go off your contact us page setup on “real church” demo page to make mine. which feature is used to make the sidebar section with specifically the gray message boxes with the location, phone and email info? also the map below that?
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
hello, I wonder if this theme, and only install on WordPress 3.6. ?
I’m a bit confused on question but yep, you can use on WP3.5-3.7
