Discussion on SoulMedic | Hospital & Doctor WordPress Theme

Discussion on SoulMedic | Hospital & Doctor WordPress Theme

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Hello. I’m still waiting for your answer. Have you received my message for the customization taks? Check your inbox, please. Thanks.

Yes, we’ve got your mail (message) regarding the customization tasks.

Please wait while we’ll check and get back to you with exact time and cost details ASAP !

There is no SoulMedic theme folder seems to be installed as we can’t find it in your server.

Kindly install our SoulMedic theme first. So that we can proceed importing the dummy data then.

It is very easy to import the dummy data, whereas we’ve given the button option for it in the top right of our BuddhaPanel.

Great Theme! Couple Questions though:

1. How do you make a testimonial shortcode not show the image slot? cause not every testimonial will have a image associated with it. 2. On a single portfolio page is there anyway to change the category instead of it displaying /dt_portfolios/ to something custom such as /procedures/? 3. Is there a shortcode to display a blog feed on the homepage like the one you have on the sample site? I think thats it for now… Thanks!

We have checked our theme again with IE11 and below.

And we didn’t get any issues as you’ve mentioned.

So please get back with the URL of your website ASAP !

Figured out the issue

Glad that you’ve just figured out the issue on your own. Hope you just like our theme, support and all.

Please feel free to give us your best rating, if you haven’t done it yet.

love this theme, but i have some questions before purchase. 1. is it possible to use a static image insted of the slideshow? 2. can i customize the background color with the boxed layout? can i also customize the color schema? 3. can i customize the homepage content? thx

Everything You have Asked is Possible. Kindly Purchase and let us know if you have any difficulties… We have included 20 color schema! If you need to change the individual section color, that is possible via adding custom CSS or by editing the CSS..Home Page Content is Easily editable..

Sorry for the Delayed reply!

1) It is not possible to use Static Image instead of the slider.
2) Using Boxed Layout BG Background option, you can customize background with pattern or color or bg-image.
Refer this Screenshot – http://d.pr/f/xwYB
3) Yes. You can customize the Homepage content.

Can we use The Slider (revolution) anywhere with Shortcodes? Like in the primary page or homepage? If no, I think it will be a good idea to add this option in the next update of the theme. Thanks.

As we mentioned already, we will check this slider issue while doing other customization works. And we are extremely sorry for the delayed reply. Since we were on holidays, we can’t able to work on your customization’s.

Sorry for the inconvenience! Since we were on holidays, we didn’t notice your invitation to join the site.

We have just imported the Dummy Content on your site. You have sent the sub-domain details to us. And so, we can’t able to manage the plugins and add the sliders to the page. Please mail the credentials of your main site [link removed] ASAP!

Ok, I emailed you for the credentials (with Super admin privilege. Check your email.

The best theme ever. Before I buy it, please can you tell me : 1. why this theme is more suitable for healthcare industry? I want to use for ecommerce. 2. Can we have a Product Search Box (for the ecommerce) in home page? If so, can we put it before the top menu? 3. For multilingual site: Do the front page slideshows and the “Add to whishlist” button translate very well when we switch from one language to another? 4. How many icon-boxes do you have in the package? I need for different industries 5. Can we show the product categories under the image (before Add to cart icon) in home page http://wedesignthemes.com/themes/dt-soulmedic/home/homepage/

Thanks for your support

Please get us back with your WP login credentials immediately.

So that, we can check and have a clear look on your end.

And then, we’ll help you get rid of it with a better solution ASAP !

I did it 3 days ago and so far I’ve seen nothing from your work. To be honest your support is disappointing! I’m not happy! I hope you’ll read your emails and help me out.

Sorry anyway for the delay from our end.

But we actually have trouble accessing your WP backend, whereas we’re getting the error message which shows that the password seems to be not good (wrong) or invalid.

So please check and make sure that you’ve just sent the valid credentials and consider sending us the valid login details again.

Hi. within the psd for this theme, how can i get the slide to show the office times within the slide flush right on our live site

so in this update is there a separator between sidebar and content area

Yes, you can possibly add a vertical line between sidebar and the content information.

But you’ll also need to make some more additional changes apart from that.

So please mail us your site credentials (URL, WP & FTP access logins) immediately via the right bottom form @ http://themeforest.net/user/designthemes

Then we will help you get the vertical line added between the sidebar and content as you’ve asked.

No, we won’t have any plans to include the vertical line (separator) with the updated version.

We have enough space between sidebar and the content area. And there is no need of vertical line between them.

So it will goes beyond the scope of customization. And if you’re interested, we can help you get it simply with the customizations on your end.

Hi there,

Please, can you show me best way to update theme. Thanks in advance and have a nice day.

And Merry Christmas too!! ;)

Hey buddy, Merry Christmas and wishing you a very happy New Year ahead !

Hope the following screenshot will be helpful enough to be clear on updating to the latest version,

https://www.dropbox.com/s/z959dbpzkztl2pu/Update.png

If you really like our theme and support, please feel free to give us your best rating.

We’re expecting 5/5 stars rating, which will be much helpful for us and we’ll help you all then happily.

I didn’t see big pictures from demo – if it does not included in theme, You should inform BEFORE buying about it!!!

Good way – You buy template, install it and You will see what were on demo before buying.

Your way – after buying and installing You will see only countours of demo…

For example, installing plugins ONLY thru ftp! Layer slider says: Your purchase code doesn’t appear to be valid. Please make sure that you entered your purchase code correctly.

I’ve download this license and copy/paste it…

I’ve disappointed now… :(

Sorry for all the inconveniences anyways !

Please get us back in mail via the right bottom form @ http://themeforest.net/user/designthemes

So that, we can check and confirm the slider purchase code by sending it to you once again.

And then we’ll also help you get rid of all your issues with better solutions ASAP !

I inserted a page content using the page builder. Unfortunately does not work. The site displays a short code. Please see at: placid.webdesigndev.co.uk. I use a child theme! Please help me!

I built a new test page … then it’s the same. It’s not working!!! Please let me know why. http://placid.webdesigndev.co.uk/page-test/

I need solve it now… Please help me!

ok… I don’t want your help! I cleared how it works Sorry!

Great theme :-) ... the layouts and color schemes are perfect and fit my requirements.

The demo layout is great. However, i was wondering if there is a way to download the demo layout templates (code)? Coz it would save a lot of time and i could use some of the code to design from there.

Thanks Rohith

Hi Rohith,

Thanks a lot for your interest and the loving appreciations anyways !

1). Go to “Wp-admin (Dashboard) / Tools / Import” and you’ll have the Wordpress importer as below,

https://www.dropbox.com/s/w9wcefiftjhghsz/Wordpress-Import.png

2). There you can import or upload the XML file of dummy data we’ve attached here with,

https://www.dropbox.com/s/dktdnimewutzqrn/soulmedic.wordpress.2013-12-23.xml

Note: If you really like our theme and support, please feel free to give us your best rating.

We’re expecting 5/5 stars rating, which will be much helpful and we feel very happy to help you all then.

Thanks, DT.

Please add social networks in the theme. I need to be able to put Like (facebook, vk, twitter, Instagram, etc). I would also like to add social dynamics section of the blog and shop. Is that possible?

1). To enable social icons for the Header of this theme:

Please go to “Wp-admin (Dashboard) / SoulMedic / General” and click on the Social tab.

There you can enable, add or remove the social icons for your header simply.

https://www.dropbox.com/s/mqs8o53swbx4exr/SoulMedic-Sociable.png

But before that, please make sure that you’ve chosen the header type with social icons.

https://www.dropbox.com/s/5rs9cvai7maddy3/SoulMedic-Headers.png

2. To enable Social sharing network and bookmarking icons for pages.

Currently, you can enable the social icons for all blog posts and pages. And it is not possible for shop pages now.

https://www.dropbox.com/s/dq9zcg9yk6j9g1p/SoulMedic-Social-options.png

But if needed, you can use any third-party plugins available out there for it.

Or we can make it possible with customization. So let us know your interest ASAP !

Thanks! Yes, we are interested (can make it possible with customization).

Okay, that’s great. Then please make a purchase with our theme first.

And once if you’ve setup and installed our theme, kindly mail us your site credentials immediately via the right bottom form @ http://themeforest.net/user/designthemes

So that, we can get access to proceed help you with customization then.

Regarding soft returns inside tabs/accordions…The video you referenced shows the same code as I am using, but as I mentioned, upon second refresh the formatting goes away. I am viewing it in Chrome. Also, anywhere to plugin Google Analytics tracking code?

1). We have checked out our theme even in chrome, and we didn’t find any issues from our end.

Anyhow, please send us your website URL, and so we’ll check in your end, then help you get the better solution ASAP !

2). And you can add the Google Analytics tracking code simply from our Buddha Panel.

Please go to “Wp-admin (Dashboard) -> Soulmedic -> Integration -> General” tab. Thereby, you can add any of your website tracking codes from the “Body code” section as shown below,

https://www.dropbox.com/s/adbghs2q8hsiy1z/Add-tracking-code.png

we bought SoulMedic – where in the world can we add the sidebar to all pages AND / OR to all pages??

Extremely sorry for the delay anyway ! You can enable the sidebar on each of the pages simply from its “Default Page Options” meta box below,

Look at the screenshot attached here for your reference, http://prntscr.com/2cjguz

Then, you will need to setup or place the widgets (as needed) into it, from its corresponding widget areas created from “Wp-admin (Dashboard) -> SoulMedic -> Widget Area”

You can use the available widgets as you can see from “Wp-admin (Dashboard) / Appearance / Widgets”.

Hi, I bought this template, but all plugin aren’t able to install them..why?! can you help me? Thanks S.

Kindly watch out the video manuals given in the following playlist to have a better understanding on complete theme installation with proper settings.

http://www.youtube.com/playlist?list=PL6kpawNbFm9XaEhPQ1xoN5bVOzL468l8r

If you’re still getting any difficulties with it then, please get back to us with your site credentials immediately. So that, we can check and help you install this theme properly.

Hi, How to I can upload Demo pages and photos?

It is not working. Is there any issue? Maybe needing 777 permission settings?

I am waiting 4 days for only import data. It is not working. Bad Support.

Extremely sorry for the delay anyway ! And there is not an issue of any permission settings.

Yes please ! Mail us your site credentials (WP & FTP access logins) immediately, and so we can help you with importing dummy data ASAP !

Kindly use the right bottom form @ http://themeforest.net/user/designthemes , for the mail purpose.

Hey There, thanks again for the fast replay last time [Wonderful theme BTW – so flexible] This time I’m trying to stylize my Contact form. When I add a form using the form-7 plugin short-code, its plain and boring, your Homepage contact form is stylized (by the “Titled Boxes” short-code?) whats the best way to give some color to my form-7 generated contact form? Thanks

Thanks for updating and your wishes !!

in the Form-7 generated contact form, is there a way to change the “submit” button color? Thanks as always for the help! p.s. – here is my “title-box”-ed form:
[dt_sc_titled_box type="titled-box" title="FORM NAME" icon="fa-user-md" bgcolor="#00bfff" variation="ocean"][contact-form-7 id="4" title="Form Title"][/dt_sc_titled_box]

The color of the Submit button in the forms were applying based on the skin color chosen from our Buddha Panel.

So, you can modify it on your own simply by writing custom CSS into your Child theme styles.

EXCELLENT WORK

If you really like our theme and support, please feel free to give us your best rating !

We’re expecting 5/5 stars which will be much appreciated and we’ll help you all happily..

Thanks for the help with the lists inside of tabs. It appears that traditional bullets however do not work inside tabs and you have to used formatted short code bullets. More importantly, you did not address how to make soft returns (single line breaks) within the tabs. I entered in the html view and it worked until the browser was refreshed a second time, then the returns become paragraph breaks. Please advise

I entered “soft return code” in the html…

Kindly refer the following video manual to have a better understanding on using formatted elements within tabs and toggles,

http://www.screenr.com/KXyH

Good morning, beautiful theme and work. It works perfectly in network structure in Wordpress MU?

Thanks for your interest on our theme anyway !

Yes of course ! This will work in Wordpress MU network structure perfectly.

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