21546 comments found.
Hello, how can I change target _blank to _self in Logotypes grid?
Thank You
Hi,
Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP.
Thanks!
For the social icons color accent error, you just need to go and save the hover definitions again, in theme options. Just click save, and it will work again. 
Hi,
Thanks!
very nice theme, question there for the7 German translation. is a German translation in future updates in the plan
greeting axel
Hi,
Them can be translated to any language you like (it’s 100% translation ready). But, unfortunately, there’s no ready made translation file.
I’m also getting the issue with Visual Composer asking for the licence key since the new update. Also seems that some of the elements added to VC by DreamTheme are not showing correctly.
I’ll submit a support ticked with images.
OK, the elements seem to be showing OK after a cache flush. Still getting the licence message though.
All sorted – Anastasiya replied to my support request with a new functions,php file.
Worked perfectly. Thank You!
Hi,
Thanks for feedback!
Hi, just updated with the following issues or bugs I’m afraid:
All Sidebar settings disappeared – all widget settings have gone over to inactive sidebar – not used. I am reinstating them however a particular plugin – awesome weather widget – refuses to work anymore unfortunately.
Visual composer: The icons within the Composer are either missing, are unaligned or have the same meaningless duplicate icon for each of the individual elements. Also importantly there is a message at the top of my Pages saying ‘Hola! Please activate your copy of Visual Composer to receive automatic updates.’
As I know you have a customized version of Visual Composer what should I do about this? To activate or not to activate?
Thanks
Hi again,
Another couple of issues.
Social Icons appear twice at the end of all Pages etc – 2 rows of them.
And the hover colours do not work on the social icons in the top bar.
Thnaks
Sorry!! Please ignore the niggly issues: I just looked over some comments I just learnt something: after updating clear browser cache and reload 
The only question is the message at the top of my Pages saying ‘Hola! Please activate your copy of Visual Composer to receive automatic updates.’
As I know you have a customized version of Visual Composer what should I do about this? To activate or not to activate?
Thanks
Hi,
Already fixed. Please update again. Thanks!
(I tried to import the dummy file several times on different hostings servers but seems that it is to big).
thanks
Hi,
Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi Team. The “send message” button in the contact form can still not be translated, except in the code.
Hi,
This solved in newest version of theme (3.2.1). Please update. Thanks!
Hi, I updated to the 3.2.0 and have the following issues:
- the icon color remains red, not matter what I change in the theme option (clearing the browser cache didn’t help). I had to manually set this class: .soc-ico a { border: 1px solid #DBDEE3; } - how do we change the spinner? at least its color?
thanks.
Hi,
Please navigate to any page of Theme Options and hit “Save Options” button. This will solve the issue.
Hey, how do you enable the click on a parent menu item? So, if I have a menu with some dropdown items, I still want to be able to click the parent menu item. I’ve tried the following tutorial, but it didn’t work: http://wordpress.org/support/topic/how-toenable-parent-links-in-menu-while-keeping-mobile-support I hope you can help me out with this. Thank you!
Hi,
Theme options > General. Find a checkbox called “make parent menu items clickable”
I have just installed the latest update and visual composer is asking me for a licence key to get future updates. I presume the visual composer update was included with the them update and we just ignore this?
Hi,
This issue is already fixed
Please update.
fixed
How can I change the page title color ? (not the font color but the background – space between the header and the page).
I need to completely remove the background.
figure it out.
3.2.0 Update…
4. Improved: social icons rendering and alignment.
They still look a tad bit cheesy in google chrome… but better…
The order of the icons are flip-flopped computer vs. mobile…
If you don’t specifically pick a color in theme options for the icons then they only display a circle for the accent color…
Hi,
Well, that’s a tradeoff for new feature/technology: you have to manually change setting or two after update. We’re trying to minimize this inconvenience, but, unfortunately, it’s not always possible. Thanks for understanding!
Love the theme… One speed-bump I have hit is related to the footer… The7 does not seem to have any footer column options… just a stock 4 column one…
Are you going to implement in theme options a way to have multiple column options? ie… 1/3 1/3 1/3 or 1/3 2/3 or 3/4 1/4 or Full?
Can you advise on how to create any of these as is?
Hi,
At this moment there’s no tool in admin area to change those columns. Put our guys from support can assist adjusting them using custom CSS.
wpbakery / js_composer / js_composer.php
Hi,
Please note that we provide support only via our online help-desk: http://support.dream-theme.com . Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I just installed the 3.2.0 update. It’s nice to see the update social icons. Unfortunately the colors have changed. Is there a simple way to change them back?
Not an issue… simply cleared my browser cache and reloaded. Looks great!
Hi,
Thanks for feedback!
Questions about Ubermenu compatibility…
On this page in your demo… http://the7.dream-demo.com/features/plugins-compatibility/uber-menu/
1. Are you using the extra icons plugin for ubermenu to get the icons in these sample menus? 2. I have set the styling on my site to the7 in Ubermenu but it is just plain text (not like the default menu for the 7 with the circled hovers and highlights…) Does not have the down indicator for submenus either like in your demo…
Thanks
Hi,
0. At this moment we do net recommend using Uber Menu plugin and stick to mega-menu function build into The7.
1. No, that’s basic UM functional. We were not testing any UB extensions.
2. Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong. ?Thanks!
Hi!
Is it possible to use custom icons on a widgetized sidebar?
Hi,
Depands on what icons exactly we’re talking about. I assume it’s possible only in “Text / HTML” widget. OR by using some sort of third party plugin.
7sudden If you are using the revolution slider you can hide the slider in the slider settings > mobile visibility tab. For other sliders I believe if you enable responsiveness in the theme options tab this will hide the slider.
Hi,
Thanks 
Hi, Great theme! We’re loving it! I’ve ran into what I hope is a simple fix problem. Before yesterday the website’s background was white (which I wanted) and now on several pages it shows the purple-blue bubbles that are shown on the “dummy” picture. I’ve been pulling my hair out trying to figure out what went wrong. Please help! Here’s a link to show what is happening. Thanks! http://www.xcellinc.net/about-us-2/where-we-are
Hi,
Sorry for taking so long to reply – being quite busy with The7 theme update.
Please refer to this article in our KB: http://support.dream-theme.com/knowledgebase/how-to-remove-blinking-blue-background-wide-layout/
Thanks!
Hi there!
I’m looking for a new theme for one of our bigger projects. It’s really great which versatile possibilities you offer!!!
The only thing ‘i’m struggling with:
I saw in your portfolio different other themes. They were launched, but I don’t see long term updates. Always only 6 month or a bit longer.
We urgently need a long term reliable theme with regular updates. Can you guarantee this for “the7”??
Best regards,
Petra 
Hi dears!
Did you forget me??
BR, Petra
Hi,
Sorry for taking so long to reply – being quite busy with The7 theme update.
I’ll be brutally honest. We will update The7 as long as it sells well. More updates we’re releasing – stronger the sales. So I hope answer is “for very long time” 