Discussion on Salient | Creative Multipurpose & WooCommerce Theme

Discussion on Salient | Creative Multipurpose & WooCommerce Theme

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ThemeNectar!

What’s going on?? I submitted a support ticket last week and no one has responded. Been looking for help everywhere. Your website has no details, you’re not on twitter….. but I find you’re rocking the comments here.

Ok, so here’s my deal. Wish I could add a screen shot.

The quick question is have you made this theme compatible with WP version 3.8.1?

I purchased the theme and installed it to a stable version of my site, that had been live for about a month with no plug in problems.

Within a half hour, the site and Wordpress itself got funky. I would click on a section in the admin area, like pages or posts, and I would be directly taken to my site? But not a functioning site either. A site that had no theme styling, mostly blank with navigation links.

After a minute I would get the same browser error in Chrome and Firefox: “Page isn’t redirecting properly” “Firefox has detected that the server is redirecting the request for this address in a way that will never complete.”

Then I couldn’t go back and deactivate the theme or any plug-ins because any admin link I clicked on sent me to the broken site?

Spent all weekend with my server’s tech support. They couldn’t find the above issue.

So any thoughts? I didn’t set up a redirect. So I have no idea what got changed.

I’ve wiped and installed wordpress and your theme twice now. Gave it few days rest, and now am attempting my third install of your theme. Very nervous.

Thanks for any insight you may have!

Hello thewkyd,

I don’t always get to work the forums during the weekends when in times of increased development like last weekend – however, as of this morning there were no tickets open past friday and after being on the forum for 15 hours today, the queue is back to normal :)

Also, my social media accounts are not meant for support – they’re just for when I need to make announcements, though I only really use Facebook now. Support is supposed to be conducted on the forums, but smaller/preslae questions and comments are welcome here. I know I’ve answered your ticket already, so we can keep this on there.

Cheers!

I’m in the process of converting a home page from the old to the visual editor but having difficulty placing two nectar sliders on the page! One is the title (lead) slider at the top and this works fine. As soon as I try to place a second nectar slider down in its own row, nothing is displayed? Previously I was able to place two on the one page and I’m wondering what I may be doing wrong? :(

Cheers Dan

I’ve answered my own question here but maybe it can be looked at another way? It seems you can’t have two nectar sliders in parallax on the same page? Took this off the second one and it now displays!

Hey Dan!

Yes, you’ve never been able to use two parallaxed nectar sliders on the same page – as it states in the description for the parallax option, it must be the top level element.

Cheers :)

Hi, so i purchased your theme a few days ago, and i love it. One question though, i have added a logo to the header, but i can’t seem to change the size of the header while keeping the logo centered. for example, when i decrease the padding, just the bottom of the header shrinks leaving the logo touching the bottom but far from the top.

Help please, Ben

1. For some reason it’s still showing the default header padding which is 28 as if you haven’t entered anything in – would allow me to log in and check on it for you at this point?

2. Can you elaborate a little more by what you mean when you say it’s not proportional?

Cheers :)

how can i contact you more privately? Skype would work well, do you have it?

http://themenectar.ticksy.com/ – you can open a private ticket :)

is there a good way to launch a gallery as a popup from a Nectar slider?

much thanks!

Hey ozoneinteractive,

There’s no easy way to do that without some custom development i’m afraid. You might be able to find a plugin to assist, but even then some integration via code would be required.

Cheers :)

thought so – ok – thanks for the response as always

You’re welcome :)

Hello Phectar,

I have somewhat of a catastrophe situation with my site. I’ve chosen not to flip out because I’m assuming you have a resolve.

-All I did was download the update, unzip refresh and now my site is completely unviewable. Every Page is broken

Please help!

:(

Hey CS! The issue was just that you had a header.php in your child theme which needed to have 1 line updated to match the 3.1 version ( it was an important line ;) )

Cheers!

Hi Nectar,

I updated my theme via FTP and flushed the browser cache and my theme information tab still says it’s on 3.0.5

My FTP files reflected the new time and date of the upload though.

Hey jmikhail,

you can check right inside of the style.css of the theme you’re uploading it will state the version at the top – make sure it’s 3.1 and if it’s not, try downloading the theme again from ThemeForest :)

Hey man,

So I think what I did wrong was I must have forgotten to refresh my download page at themeforest and downloaded the 3.0.5 version again without realizing it.

Nice theme too, keep it up!

Glad to hear you sorted it :)

Cheers!

Hi Nectar

My first post. Got your theme loaded on Friday and have almost completed my site already – amazing theme! so easy to use! Only things left for me to do is replace some dummy text in the portfolio section and add the shop then I’m done!

Now… I have just gone and installed the WooCommerce plugin.

Successfully installed the plugin WooCommerce – excelling eCommerce 2.1.0.

......and as it installed it gave me 2 warnings.

“Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in wp-includes/update.php on line 267”

And in ….. wp-includes/update.php on line 407

Also – just went and loaded dummy data for it but, no products showing at all? is there something I need to do? or I’m just doing something wrong? :)

Any ideas?

Thanks heaps

Ha – I closed everything down and logged back into the dash and all the product data appeared – guess I’m the dummy ;)

Hey SamAsh!

I’m glad to hear you’ve sorted it :)

Cheers!

just a quick question, when I have a home page nectar slider to be full page size is there anyway to have a ‘down indicator’ for best practice UX

Hey caroline1978!

You could insert an image directly into the caption field itself:

<img src="yourimage.jpg" alt="scroll down" />

Cheers :)

ye thanks for that, i’ve done that already, would just be nice to have it fixed at the bottom

You could add a css class onto it and position it with that for example:

.bottom-button {
   position: absolute;
   bottom: 30px;
}

Hi,

I am looking to add a vimeo link that appears in a lightbox from the button link within the Nectar Slider.

This is the site: http://www.motivproductions.co.uk/

From the ‘view showreel’ button it currently directs to the vimeo page. However I want it to play in a lightbox.

I have added the simple responsive lightbox plugin which works for vimeo links in the main body of text but not from this button.

Please tell me if this is possible?

Thanks,

Rory

Hey Rory,

Open the functions.php file, search for this section:

if($link_type == 'full_slide_link' && !empty($full_slide_link)) {
    $slider .= '<a href="'. $full_slide_link.'" class="entire-slide-link"></a>';
}
and change it to:
if($link_type == 'full_slide_link' && !empty($full_slide_link)) {
    $slider .= '<a class="pp" href="'. $full_slide_link.'"></a>';
}

Cheers :)

Just like “irrimiri” posted two hours ago, I have also just updated the salient theme and now the slider is no longer working as before, the background has moved up leaving a black space underneath and the caption is just displayin as normal text with no background or proper formatting. Can you please take a look at this as the slider is the first thing visitors see and it does not look professional anymore.

Hey bian999, have you cleared your cache & ensured you did a clean update by deleting the old version before uploading the new? Nothing was changed with the Home Slider in 3.1 – if you’re still experiencing any issues please share a URL so I can see :)

Cheers

http://heffernandesign.ie/ Yes I cleaned the cache, can you take a look? Thanks

Hey again – just checked in Chrome/Firefox/Safari: http://i.imgur.com/B4rfiMm.jpg

Hello ThemeNectar! Excellent theme, I’m just having trouble with anchor points and clients inside a carousel it may be because I’m a little unexperienced, but I’m posting the question anyway

I have a page with anchor links, but the buttons that link to the anchors are clients inside a carousel, so instead of wraping the around the images, I’m using this option [client image=”image.png” url=”#anchor” id=”c1”] because links won’t work any other way.

The anchor links work, but the problem is that they open in a new tab instead of within the new window, could you tell me what I’m doing wrong?

thank you!

Hey 4ucweb,

open the shortcode-processing.php file located inside of the nectar/tinymce directory – search for this to end up at the right place:

function nectar_client($atts, $content = null) {
and change the line
$client_content = '<div><a href="'.$url.'" target="_blank"><img src="'.$image.'" alt="'.$alt_tag.'" /></a></div>';

to be this:

$client_content = '<div><a href="'.$url.'"><img src="'.$image.'" alt="'.$alt_tag.'" /></a></div>';

Cheers!

It worked perfectly! thank you for taking the time to answer!

Of course!

Cheers :)

Good update BUT..

-comments on pages still need to be activated manually by editing pages.php.

-new update comes with ALREADY loaded fonts – thus, loading fonts twice – leading to more HTTP requests. (before update we had 47 requests..now 60 !!!!!!!!!!!!)

Should take care of this for future releases

the theme is A-W-E-S-O-M-E but has some major issues (that if you are a developer will notice right after starting to develop your site) that IMHO are not acceptable for $55.

Other than that, keep up the very good work and the awesome feedback.

Any clues what is going on?

This font : icomoon.woff is loading twice…and all these too I think:

fontawesome-webfont.woff?v=3.2.1 GET OpenSans-Regular-webfont.woff GET fontawesome-webfont.woff?v=3.2.1 GET OpenSans-Regular-webfont.woff GET OpenSans-Light-webfont.woff GET icomoon.woff

How come the HTTP requests have increased that much?

Thanks man,

Hello multicorechina,

1. As stated in my update description, this update had a mandatory release date because of WooCommerce 2.1. I simply also added in some additional items I had time for. Its intention was not to add everything from the wishlist or tackle new features.

2. Nothing has changed with the way fonts are loaded in 3.1 as seen from the live demo running it: http://i.imgur.com/p8q0DBE.jpg each font is loaded only one time from the style.css file as it’s always been. It’s impossible for me to say why yours appear to be loading twice without seeing your URL, but if you could provide it I’d gladly take a look :)

You could make the argument that if your using Google fonts, the default open sans shouldn’t load, but then again a lot of people don’t use a custom font for every section available in the typography options so the ones that are left as default would still need open sans. However you could also simply remove it from the stylesheet or through a child theme if you’re worried about it.

3. The file that handles the Google fonts is fonts.php and is located in the nectar/options directory.

Cheers :)

URL is multicorechina.com

THanks for checking this.

Hey again – Just looked in Chrome/Firefox and am seeing no duplicate font requests and the total requests number at 47: http://i.imgur.com/Ipy4Vzt.jpg

How do you update. Can you update from Wordpress or does this have to be done by FTP???

Also forgot to ask. When I first installed I had default images inside the gallery. But after I done a fresh install and installed the template and inserted dummy content I checked to download attachments but the default images are not there. How do I get these???

Hey jbishop63855,

You can update by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new. I recommend using FTP, but you can use the WP dashboard if you prefer.

I’m not sure which gallery you’re referring to, but only a couple nectar sliders include images linked from my server. in 3.0 I removed one of the landing page slides (the desk shot) because that’s also been removed from the live demo.

Cheers :)

Hi, maybe it’s a question that someone have already made, but i don’t find it…i hope you’ll be so generous to answer me:

when i share portfolio items on facebook, the “custom thumbnail image” uploaded doesn’t appears, but i always see the same image, the one of the header.

do you know where is the problem? the site is: http://www.idolsfree.com/ thank you very much

Hey again :)

Facebook will automatically pull the description text for you and the only way to get more control over it would be to indeed use your plugin and remove the:

add_action( 'wp_head', 'add_opengraph', 5 );

from the functions.php as I mentioned above :)

but the problem isn’t about all portoflio’s items, but only some of them…in partuclar, everything works well, but these two items not:

-http://www.idolsfree.com/portfolio/heart/ -http://www.idolsfree.com/portfolio/coffeebreak/

It seems to be strange because i’ve a description, like other items, but in these two cases the right descriptions don’t appears… Instead in all the others items, the descrition shown in the link, works well, showing the text written in the portfolio’s item.

thanks a lot guys! :)

That’s a little odd, but as I mentioned really the only way to gain control over this would be to use the plugin – I can’t say why Facebook is choosing the wrong text on those projects automatically and not doing it from the area you’d prefer but there’s nothing in the theme itself which is dictating where to grab the description from so it’s kind of a gamble without using a plugin.

Cheers :)

Is it possible to update the theme from within wordpress or does it require manual uploads? How do I keep my current settings?

Hey IVSIVRIS,

You can update by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new. I recommend using FTP, but you can use the WP dashboard if you prefer. You won’t lose any of your content or theme settings so don’t worry about that if you were :)

Hi Nectar,

I have just updated the salient theme, but now my home slider is looking a bit differently. I used an image instead of text in the slider, but now it’s showing a dark background underneath it. (www.bosplaatjes.nl). I am not sure how I can change this because it doesn’t seem to be an option to choose a background colour for the actual caption. Do you know how I could solve it? It wasn’t like this before. Or perhaps I should put the old version back for now?

Thanks so much in advance! M

Hey irrimiri!

Weirdly enough nothing changed has changed with the Home Slider in 3.1 – also I’m confused as to how it wasn’t doing that all along frankly since it’s the standard effect for the caption..in any case add this into your Custom CSS box located in your Salient Options panel to solve it:

#featured article .post-title h2 span {
   background-color: transparent!important;
   box-shadow: none!important;
}

Cheers :)

Thanks again! I also tried clean install and removed cookies and refreshed cache, but it still showed the black rectangle. I added the custom code and it did the trick!

Glad to hear! :)

Hi Nectar,

I have just updated the salient theme, but now my home slider is looking a bit differently. I used an image instead of text in the slider, but now it’s showing a dark background underneath it. (www.bosplaatjes.nl). I am not sure how I can change this because it doesn’t seem to be an option to choose a background colour for the actual caption. Do you know how I could solve it? It wasn’t like this before. Or perhaps I should put the old version back for now?

Thanks so much in advance! M

Hey irrimiri!

Weirdly enough nothing changed has changed with the Home Slider in 3.1 – also I’m confused as to how it wasn’t doing that all along frankly since it’s the standard effect for the caption..in any case add this into your Custom CSS box located in your Salient Options panel to solve it:

#featured article .post-title h2 span {
   background-color: transparent!important;
   box-shadow: none!important;
}

Cheers :)

Hi !

What an amazing theme !

I’ve a question : do you plan or is it possible to buy the nectar slider as a plugin ? I would LOVE to use it, since it’s the only WP slider that allows us to add images and videos and which is responsive.

I know I would not be the only one to buy it, since it’s a must have.

Thanks a lot, Cédric

Hey Cédric!

I hope to separate it one day, but as of now it would take a good deal of work to accomplish that.

Thanks a lot for your kind words :)

Hi, I have bought your theme for my company site, but I can not activate it – when i do this “Fatal error: Call to a member function init() on a non-object in /wp-content/themes/salient/functions.php on line 316” appears. Does it work in a WP-multisite / network mode?

My mistake – parallax slider does work – I didn’t noticed that it only works on the top. But I have problem with fonts in the slider: I change the size in theme options but they doesn’t change in the nectar slider – font family do change…

hello, my mistake – didn’t noticed that it only works at the top of the page. But unfortunatelly there is another bug: the fonts doesn’t change correctly: at the Nectar Slider the size doesn’t change at all whan I change it at the theme settings, and in the other sections italic and font styles doesn’t work. Can you help me with this issu?

Hey again Globema,

1. The typography options can only effect the larger desktop view of the Nectar Slider – other sizes in smaller sizes will be automatically calculated to ensure everything has room. If you want to change the sizes in other viewports, please look for these rules in the mobile viewport in the responsive.css stylesheet located in the css folder.

body .swiper-slide .content h2 body .swiper-slide .content p body .swiper-slide .button a

2. Can you let me know which styles are not working and provide a URL showing this?

Cheers

Buenos días. Necesito de nuevo hacerle una consulta.
En la HOME tengo implantado el “Home-Slider Only”.
Necesito que en la HOME debajo del Home-Slider incluir mi TIENDA.
Algo así:
http://www.lavanderablanca.com/es/
Creo que en la plantilla no viene por defecto.
¿Podría decirme cómo lo puedo implantar?
Podría insertar algún código con el “Nectar Shortcodes” o algo parecido.
Muchas gracias
----
Good morning. I need to make a query again.
In the HOME I have implemented the “Home-Slider Only”.
I need you in under HOME Home-Slider include my STORE.
Something like:
http://www.lavanderablanca.com/es/
I think the template is not default.
Could you tell me how I can implement?
You could add some code to the “Nectar Shortcodes” or something.
thank you very much

Hey lavandera, you can actually use the WooCommerce shortcodes to add your products to any page :)

http://docs.woothemes.com/document/woocommerce-shortcodes/

Thank you very much: I find the Theme Nectar a question about the same topic that has title: “Processing of Application Service A2-6820011168” You do not need to answer me. I’ve already found. Thank you for your attention.

You’re welcome :)

Cheers!

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