1685 comments found.
Hello,
I would like to reopen the topic opened by “stimka” 2 months ago.
I also have the same behavior on the mega menu. When I move the mouse over it there is a small portion of white space bellow the menu blue line which will close the mega menu. I use Chrome.
I hope now it will be easy to reproduce (mega menu opening and mouse goes down on the white space bellow the blue underline).
Thank you for your support, Cristian
Hi Cristian,
Please help us know your website URL and the version of Chrome browser you’ve just found the issue thereby.
So that, we can check and have a clear look on it. Then we’ll help you get rid of it ASAP !!
Thanks,
DT.
Hi again,
I will use your demo website. It’s related with any white space between the menu and mega-menu. I hope increasing the closing delay will solve it.
Please find the video file saved on: http://www.dsystems.ro/dsystems_web/temp/test_WhiteSpace.aviPlease help us know the version of those browsers in which you’ve actually tested our theme.
So that, we can have a clear look on it from our end. Then we’ll help you get rid of it ASAP !!
it’s Chrome…visible on several versions. right now I use version 33.0.1750.154 m (latest update today)
Please mail us your WordPress Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes . We will have a look at your issue!
i have a problem with import dummy data.When i import data it have no data like a demo video. i send you an email (modify55@hotmail.com) Please help
I’m having problems changing my logo size in the header menu bar. I added the logo (900×600 in .png) and it comes out too small and kind of low. Ques: 1) How do I increase the size? 2) How do I raise the logo in the header menu bar? Thanks.
We’ll be sure to help and guide you on fixing up those things. But before that, please help us confirm your purchase on our theme simply by getting back with your purchase code or the purchase ID you’ve just used to buy this theme.
7HT97547RG4356826
It’s the Paypal purchase ID
Sorry that we’ve just actually asked you to send your purchase code only.
And you can find your purchase code easily from your account easily as below,
http://support.envato.com/index.php?/Knowledgebase/Article/View/506/54/where-can-i-find-my-purchase-codeI am having trouble with the header menu bar. The active page tab doesn’t show an indent in the top like on your preview site. And when I change (Buddah Panel, Appearance, menu->) font to be bold it doesnt show it on my site. Can I somehow manually change the menu appearance in the css file? Also, if I increase the size of my logo it pushes the menu tab to the top of the header. Can I change this so they are at the bottom or the center of the header? Thanks.
You don’t need to edit any CSS files, whereas you can change them using our Buddha Panel itself.
If you have any difficulties with it, then please mail us your site credentials (WP & FTP access logins) immediately.
So that, we can check and have a clear look on your end. Then we’ll help you get rid of it ASAP !
Which file do I need to edit to center align the text of the footer as im not using a logo in the footer?
Thanks
1). Please find and get the code to be used, from the link of attachment given below,
https://www.dropbox.com/s/x44gwabc2kgwpkw/testimonial_shortcode.txt2). Then use it to replace the “dt_sc_testimonial” function within the “shortcodes.php” file from your theme directory at “wp-content/plugins/designthemes-core-features/shortcodes”.
Note: If you really like our theme and support, please feel free to give us your best rating (5/5 stars) which will be much appreciated and helpful for us to proceed support you all forever !!
I clicked on that link and it says there is nothing there and that the file must have been deleted or moved?
Here you can try this one, https://www.dropbox.com/s/yh1jvtcoiczbd0x/Testimonial-without-images.txt
(c). Go To Line no: 885 ( given below )
.copyright-content { float: left; margin: 6px 0px 0px; }
(c). Replace it with the following style,
.copyright-content { text-align: center; margin: 6px 0px 0px; }
is there a way to do this in the child theme instead incase i update the theme?
Thanks
thanks
(b). And then, use that shortcode to replace the “dt_sc_testimonial” function within the “shortcodes.php” file, from your “Soulmedic (wp-folder) -> wp-content -> plugins -> designthemes-core-features -> shortcodes” directory.
thanks. that has taken out the image but now there is a big gap where the image should be, the rest of the testimonial carousel does not fill in the gap. how can i attach a screenshot to show you what i mean?
You can share us the Screenshot via the right bottom form @ http://themeforest.net/user/designthemes
how do i attach a file? There is only a space to type and send.
Use any of the following website to get the image URL:
https://www.dropbox.com/http://snag.gy/
http://tinygrab.com/
Get the URL and share it through the form!
Hi, i have intereset in buying this theme, but i have some doubts, this theme is good in tablet or mobile?
because my client use it alot, not desk pc
Thanks for showing your interest on purchasing our theme anyways !
As you can see that this is a responsive theme, and it works perfectly on all mobile devices.
Hi,
Please can you tell me if its possible to have testimonials without a photo please?
hi do you have an answer please?
For the accordion, I am looking to adjust it so that it begins with all tabs closed. Is there a way to do this? Thanks in advance.
Yes, it is possible and you can adjust all those accordion tabs to be closed by default easily.
Hope that the following screenshot will be much helpful for you to be clear on it,
https://www.dropbox.com/s/2wc3xk5fy3b6huw/Accordion-Tabs-without-active.pngNote: If you really like our theme and support, please feel free to give us your best rating (5/5 stars) !!
Thank you for your help, I cannot see that screen shot any longer, however I made the changes you mentioned and it worked. Now my problem is, once you open 1 accordion, you can’t close it again. Is it possible to not only have an open function but a close function as well? The only way to close a certain section is if you open a different one or reload the page. Thanks again!!
[dt_sc_toggle title="Toggle 1"] Your content goes here. [/dt_sc_toggle] [dt_sc_toggle title="Toggle 2"] Your content goes here. [/dt_sc_toggle] [dt_sc_toggle title="Toggle 3"] Your content goes here. [/dt_sc_toggle]Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!
I understand what you mean by this, and this is how I have it setup, however when I go to the page and ‘open’ a section, there is no option to close it. If you go here and click on one of the provider profiles, you can open it but it won’t close again? Any idea? http://dev.accessmedicalgroup.com/
Please mail us your WordPress and FTP Login Credentials via the bottom right form @ http://themeforest.net/user/designthemes . We will have a clear look at your issue and offer you a fix!
Hi, I need to change the icons as well in the demo homepage 2 below the slider. (Square , Umbrella , Shield).
I need to customize it, please let me know how to change it.
You can use any of your preferred “Font Awesome” icons as we used from, http://fontawesome.io/icons
Please look at the screenshot attached here for your reference, http://d.pr/i/HLAk
Eg:
[dt_sc_icon_box type =" type1" fontawesome_icon='rub' title='Well Trained Professionals' link='#']
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) which will be much appreciated and helpful for us to proceed support you all forever !!
Hi man, Looks nice and cool, but my site is about surgery, I would like to have the my icon for liposuction and breast surgery.
Is it possible to have like that one in my site. If so, please let me know
Here you can have your own custom (preferred) icons easily with the simple steps as following,
Create a custom class and style it with your own preferred icon as background image or anything else.
Then you can use that custom class within the “fontawesome_icon” property of icon box shortcode.
Here’s reference for you, https://www.dropbox.com/s/cesp1jftazcmvq8/Custom-Icon-Box.png
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!
Hello there, nice work ! How can i change the menu size on the font ? and how can i change the default testimonial picture that is inserted automatically ?
Also is it possible to tell me, how i can automatically show the latest blog posts, without choosing for specific IDs ?
Thanks a lot for your loving interest on our theme anyways !! You can change the Menu font and size easily from our Buddha Panel option itself.
https://www.dropbox.com/s/kp0jy0qjjapr8lh/Header-Menu-Settings.png Kindly try using the image property within your Testimonial shortcode, if you want to change the default testimonial picture into your own instead.[dt_sc_testimonial name="John Doe" role="Cambridge Telcecom" image="http://wedesignthemes.com/themes/dt-soulmedic/wp-content/uploads/2013/11/team4.jpg"] Lorem ipsum [/dt_sc_testimonial]Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) which will be much appreciated and helpful for us to proceed support you all forever !!
Sorry that it is not possible, as we didn’t provided any default option (shortcode) currently to show the latest blog posts automatically without choosing specific IDs instead.
However, we will be sure about to include this “Latest Posts” shortcode in the future theme updates.
Thank you very much, i change the font size, logo and footer from your css, using the width. Fixed the testimonial with your code, super! So when are you planning to have the update ? Is it possible to tell me a more programmatic way to show the latests posts ?
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form @ http://themeforest.net/user/designthemes
it’s in a beta state (the site) it will be moved on an another server soon, so kindly if it’s possible, can you email me the way ? I will send you an email through the form right away so you can have my email.
Hi I have installed the theme and working with that. Everything goes fine and today i checked in admin settings. The Soulmedic theme css broken for this page.
While the page load it looks good and at the end of that it is broken.
Screenshot for your kind reference - Soul Medic Screenshot
Tried Deactivating other plugins as well.Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look on your end. Then we’ll help you get rid of it ASAP !
Hi , Thanks man – Error is from my end, I fixed it.
Hi i would like to edite the links for the dt_sc_icon_box that I have on my homepage and services pages. I have the icons with titles that link to another blank tab page. How to make this links dead or link to a parent page?
Ps. another question, what is the easiest way to translate the texts that are now in english?
Hope that the following screenshot will be much helpful for you to be clear on it,
https://www.dropbox.com/s/829uluilgrq2lv4/Icon-Title-link-to-Parent-page.pngAs we suggest to all our clients, WPML plugin will be the easiest way for translation.
Note: If you like our theme and support, please leave us your best rating (5/5 stars) !!
Hello, can you please list the resources of the stock female doctor image used in the revolution slider?
http://wac.bee4.edgecastcdn.net/80BEE4/cdn-designthemes/themes/dt-soulmedic/wp-content/uploads/2013/11/slider2-image.pngKindly help us confirm your purchase on our theme once by getting back with your purchase code or the purchase ID you’ve just used to buy this theme.
So that, we’ll know that you’ve purchased our theme actually. And once if we confirmed your purchase, we’ll help you with further things like testimonial role and animation speed and slider images then.
When I don’t insert a role in the testimonial, a comma (,) shows up after the name. Can you please let me know how to not show the comma (,) if no role is mentioned?
Can you also let me know how to slow down the speed of the testimonial? This link https://www.dropbox.com/s/8l9hoslkuydy9ao/Testimonial-carousel-duration.png doesn’t exist any more.
.
Hope that the following video manual will be much helpful enough for you to setup a side navigation (or Features) page like, http://wedesignthemes.com/themes/dt-soulmedic/departments/adhd
http://bit.ly/1kfbvwuNote: If you like our theme and support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever !!
I set up a gallery page for videos to be listed under various categories. However, I can not figure out how to get a still shot image to show up for each video in the list.
If I remove the video, the featured image is showing but when I am trying to post a video, the images is not showing up. Here is the link:
http://www.tnspineandnerve.dreamhosters.com/four-columns-gallery/Sorry that there is no default option to choose “Featured Image” for the video from portfolios.
However, we’ll consider adding this option surely in the next update of our theme itself.
This seems ridiculous. So, all it can it can show is a gray box that says “video portfolio” for each video? There has to be some other options instead of just plain box. The gallery on the template shows images. I never would have purchased the theme without this capability.
Sorry that we didn’t included the “Featured Image” metabox option for portfolio single pages, but you can add images yet.
The portfolio template will display the images you’ve added first, and you can add the videos then.
https://www.dropbox.com/s/1v883o0pm2ety2h/Portfolio-Single-Image-Videos.pngYes, but when you put the photo in there it overrides the ability to play the video. Please take a look. I would love a solution! http://www.tnspineandnerve.dreamhosters.com/four-columns-gallery/
This is how I expected it to function based on other templates I have used, like this one for example: http://www.point3media.com/commercial/
How can I change the icon in the browser tab?
You can add or change the icon for your Browser tab simply by using the Favicon option from our Buddha Panel itself.
https://www.dropbox.com/s/thwotnqs6hm8z05/To-Add-Favion.pngNote: If you really feel happy with our theme and support, please leave us your best rating (5/5 stars) which would be much appreciated !
Hi – I cant upload images I get – “Error saving media attachment.” and url changes to wp-admin/upload.php?message=3 I can upload via FTP into 03 folder but still cant access in WP images What’s wrong? Thanks
Please try checking it once again with any of the Wordpress default theme.
If you’re still getting such issues, please do have a fresh WP install and check it out then.
Or if you didn’t get any of such issues with default themes, please let us know immediately.
Still get error- re installed WP tried on another WP theme – it worked on that but not on yours – got this message “dental-health.jpg” has failed to upload due to an error The uploaded file could not be moved to wp-content/uploads/2014/03. I can send you login if required
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look on your end. Then we’ll help you get rid of it ASAP !!
Hi, When I set up “Events location details” in Events Calendar I can’t see google map section on my web page..as I can see this also don’t work on demo page.Do you have a solution for this? Thx! Everything else is great! Well done!
We will check and let you know once if we found a resolve for this issue then.
Hi Guys! Any progress with this?
If you add any images in the portfolio item (as shown in your Screenshot), those images will be displayed in the Single Portfolio Page.
Refer this Screenshot – https://www.dropbox.com/s/ozq62uwcns0rgq8/Featured-images-of-Portfolio-items.png . By Clicking this icon, you can view all featured image of the portfolio items.
Refer this Screenshot – https://www.dropbox.com/s/3lg34t5jh2ceo5x/Portfolio-Detail-Page-Link.png . By Clicking this icon, you will be taken to the Portfolio Detail Page.
Hi again! My client is very pleased with yours theme and they want me to buy the same theme for other project. They are aware that Google map isn’t showing the in Events Calendar.. I can’t continue with my work nor can I buy the theme again until I don’t get some solution from you. So please send me some quick instruction.. Thank you in advance for a quick feedback.
Please mail your (WordPress and FTP Login ) Credentials through the right bottom form @ http://themeforest.net/user/designthemes . We will check the issue and offer you a solution to get rid of it ASAP!
Hi While trying to insert an image to a Portfolio post, i get the following error:
Uncaught TypeError: Cannot read property ‘url’ of undefined dt.metabox.js?ver=3.8.1:3
the image is a jpg with 751×459. I have another with the same dimensions and works.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look on your end. Then, we’ll help you get rid of it ASAP !
