570 comments found.
I have a problem with my theme. It seems like if you open page first time in your browser – website will load but there will be no text at all. But when refresh browser – it will reload page in a proper way (with text, images and so on). Any ideas how to fix that? this problem was noticed in chrome and opera. And seems like IE and Firefox doesn’t have this problem. I have attached screenshot to show you how this problem looks like. In same time I don’t see that problem on your demo website
body
{
-webkit-animation-duration: 0.1s;
-webkit-animation-name: fontfix;
-webkit-animation-iteration-count: 1;
-webkit-animation-timing-function: linear;
-webkit-animation-delay: 0.1s;
}
@-webkit-keyframes fontfix{
from{ opacity: 1; }
to{ opacity: 1; }
}
Can you help?
Your demo page also does not display in my Chrome browser http://demo.pressapps.co/knowledgepress2/
Can you please email support@pressapps.co with details of which pages and what content is affected, screenshots would be helpful as I an unable to replicate the issue. Ivan
Hi there,
I just updated the theme and tried to install the pressapps-shortcodes plugin but I got a fatal error…
Cannot redeclare column_full() (previously declared in /wp-content/themes/knowledgepress/lib/shortcodes.php:181) in /wp-content/plugins/pressapps-shortcodes/function.php on line 138
Could you help me on that? Thanks a lot. S.
It seams that you are still using an old theme version that used to included shortcodes (built in) and you are also installing a shortcode plugin. Remove completely the old theme version and install the latest one. Regards, Ivan
Hey PressApps, we’re having issues with the live search options. We have text in the content of the posts that link to pdfs. The Live search returns html in the address bar. Have you guys ran into this by any chance, or have any thoughts on a fix it? Thanks
The live search displays 100 characters of content and if there is a link and 100 characters run out before your link closes, You can either decrease the excerpt length, modify the search to extract html or move the link bit down the content. Let me know what you want to do at support@pressapps.co and I send you the details, The excerpt will be removed in the next update altogether. Ivan
I am creating a knowledge base, and I want to clean up the look of that page. I only want the page to display the last 10 posts in any 1 category. Right now it is displaying the total posts -1 – and then giving a button to see the rest in that category. Obviously this is a little odd. I have categories with 15 posts that display 14. I also have categories with 3 posts that display 2.
Thanks for your help!
Best, Tom
Insure you set correctly “Articles Per Category” on the KB page template. If yes please post the page url and theme version. Ivan
Changing that setting did fix the categories with lots of posts. Categories with less than the prescribed number are still showing all entries -1. Small issue – not worth fixing.
Thanks for your help
Hi This template support unicode utf 8 (persian (farsi) or Arabic) ?
Unicode utf 8 yes but not rtl.
Thanks
will I have any issues adding a memberships plugin? I want the site to be for paying members only
There is nothing within the theme that should cause an issue but I can’t guarantee your plugin wont cause an issue.
Hello, I want to ask about this theme. Does it support rtl lang like arabic or not?
Thanks…
The theme doesnt support rtl. so you would need to modify it. Ivan
Hi. Can we expect an update in the near? I am interested in support for Google fonts with Cyrillic.
Yes, currently working on an update, still few weeks away.
All Google font will be included.
Thanks
Do we know if IE11 is something in works??
The theme is IE11 ready.
Any chance you can update this theme to be compatible with IE8?
I have no plans adding support for IE8.
I have fixed the Live Search once and for all. If you go to http://chrisfeix.com/knowledgepress-wordpress-theme-livesearch-fix/ the 2 Step fix is there.
You’re welcome world.
Any ideas why text wouldn’t be showing in chrome?
Even the demo doesn’t seem to be showing any text on first load or a hard refresh: http://demo.pressapps.co/knowledgepress2
Only seems to happen in Chrome.
Seams to work fine in my Chrome browser.
Update: It seems this isn’t a problem with the theme but a bug in chrome. See: https://code.google.com/p/chromium/issues/detail?id=336756
Thank you for that.
body
{
-webkit-animation-duration: 0.1s;
-webkit-animation-name: fontfix;
-webkit-animation-iteration-count: 1;
-webkit-animation-timing-function: linear;
-webkit-animation-delay: 0.1s;
}
@-webkit-keyframes fontfix{
from{ opacity: 1; }
to{ opacity: 1; }
}
Is it possible for the knowledge base column to display categories AND sub-categories (in a nested fashion?)
You can display 2 subcategory levels, it displays the sub category links but not the containing posts within. see the screenshot: https://dl.dropboxusercontent.com/u/8501804/Knowledge_Base.jpg
Greetings, The live search from the home page is broken; for some reason it is linking to what looks like CSS Code. It work for other stories, but I wondered if you were aware of anything that could break it. You can see this in action here: http://cnnkb.com/
Start typing “reprocess” and you’ll see the stories in red. If you click on one of those you get code. Thanks!
Hi, the link is not working but If you use shortcodes or links in the first 100 characters it could be the issue. Either dont use shortcodes/links in the first 100 characters or change the excerpt length in lib/custom.php on lines 37 & 39 decrease 100 to what need. Regards Ivan.
Your theme is causing the editor Insert Media button not working properly, check this article http://www.jeriffcheng.com/troubleshooting-wordpress-add-media-button-working.html
wp_register_script( ‘cmb-scripts’, CMB_META_BOX_URL . ‘js/cmb.js’, $cmb_script_array, ‘0.9.1’ );
Hi, thank you for bringing that up. I will have look through the script, so far I am unable to replicate the issue locally or on the server using firefox.
Hi,
We’re running into a problem where shortcodes are displaying in the live search. Here’s an example:
The shortcodes are displaying correctly when viewed on the post. Is there anyway to get rid of them in the live search?
Thanks!
HI, yes the shortcodes wont display in search excerpt, either dont use shortcodes in the first 100 characters or change the excerpt length in lib/custom.php on lines 37 & 39 decrease 100 to what need. Regards Ivan.
Hi, Thank you. I figured it out with your help.
Hi Again,
I’ve noticed the text editor on pages and posts seems to be your own theme version.
How do I switch this off and go back to the WordPress standard editor with the Visual and HTML views? The reasons I need to go back is a number of buttons from 3rd party plugins is missing when the theme’s editor is on.
THanks
Sorry … please ignore … I figured it out
Hi Is there a post type for opening a link?
I have a number of PDFs that I would like to incorporate into my KBank and can’t see how embed them or attached them to a post which then opens when the user clicks on the featured image or opens the post?
THanks
Hi, no there isn’t link post format. You can upload and attach your pdf files using default WP “Add Media” button on the edit post page. Ivan
Hi, I was trying our your demo preview. I clicked on the knowledgebase page and click on the menu on the left in that page, it doesn’t seems to work? Can I configure this menu on the left to be a menu of its respective categories instead when I clicked on the categories? E.g. after I clicked “Administration” and enter that page, the menu becomes a menu list of the articles in the “Administration” category. Thanks
HI, the menu is a default WP menu widget, it doesnt have the feature you want but perhaps there is widget plugin on wordpress.org that does what you need.
Hi I bought it and managed to get most of it up. The categories widget on the side lists the categories from the knowledgebase, may I know how can I add another categories widget that shows the FAQ categories, especially on the FAQ page? Also how do I make the Contact Form more spam proof? I worried the simple form would get picked up easily by robots. Thanks
Hi, either get a widget that displays custom post types from wordpress.org or create a menu and use the menu widget. Ref the contact form you will have to modify the template-contact.php file or just use third party form plugin with spam proof feature. Ivan
