583 comments found.
I am experiencing the exact same issue as dannyhewitt.
The package could not be installed. The theme is missing the style.css stylesheet.
Hi,
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.
I have a problem. In Wordpress, I go to Appearance > Themes >Add New > Upload and then I get this…
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Please advise because Wordpress does not install the theme so I can not use it!
Also, the slider with images and image thumbnails, etc, do not appear to show on mine. If you could give me a direct email, I can show you what I mean please…
Hi,
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.
Im getting screen tear when scrolling pages randomly
Hi,
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
I have a pre purchase question, can the logo be located on the left and have a sticky navigation?
Do you have options for the header? I didn’t see any on the site.
Thanks,
Wolffang
Hi,
Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme.
Yes.
how do i remove “Archive by category” Blog from my catagories as well
Open category.php remove line 12
Yes.
So I’m a bit confused. Does every Single Post page either be use a sidebar or be full-width….there’s no way to make some posts with a sidebar and others full width?
Hi,
Currently single post layout is global setting. I will consider to add it into the future if there are many requests from customers.
Another question is there a caching plugin you recommend for cdn. w3 total just makes the site slow.
Hi,
I recommend WP super cache. https://wordpress.org/plugins/wp-super-cache/
Im getting screen tear when scrolling on my woocomerce shop page
http://524hz.com/524hz/shop/how do i fix
that issue is gone
Ok great! 
What is the optimal size for featured images, all of mines either are cropped badly or look weird on the phone. My site is a 524hz.com/524hz
it also looks weird on my iphone (the pictures)
Hi,
It’s automatically resized to fit with screen width and you can’t have universal image size for various screen size.
is there a recommend size dimension to use tho?
I recommend image at 1024px resolutions.
Good work! I couldn’t figure out how to set up home page (there is no page type, and I don’t know how to add the big slider), rolling headlines on top and “more story”. Help!
Hi,
Basically you have to add posts with featured image. Then when you create a page, you can select which slider and category you want to display on top of page.
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.
Hi! I have sent you an email regarding the translation. I have uploaded both .po and .mo files in the right folder, but is still not working. Please take a look, you have all the details in the email. One more thing: is there a way to remove the ” All” button from the “Latest news” in the theme demo? Thank you!
Hi,
1. The po translation if you are sure you upload it correctly then there might be some issue with your server setting and you have to contact your webhost about po file translation in your server apache setting.
2. Open /lib/contentbuilder.lib.php remove line 1168
Awesome theme, love it. I can see my self buying multiple licenses! I know you guys are busy and have just updated Extremis but if you can space some time here I’d really appreciate your help.
It’s just a few simple things: Is it possible to load up a default fallback image in the Transparent Video Background?
The ipad shows nothing, just an ugly black BG and I’d like to present site visitors with a fall back position image if the video does not load. (oh yeah, and I chopped up one of our movies, saved as .webm and OMG it works brilliantly!)
Droid is a halfway house. the movie shows fine in chrome on mode portrait but you have to interact to get it rolling eg: there are movie controls that you need to activate, that’s not so elegant 
In portrait mode, the movie does not fill the space at all and leaves black bars on either side of the frame.
The Parallax Background Image also fails to load in Chrome and Safari in portrait orientation via iOS.
The ad-space banner that comes default, i tried loading an image into that and it fails to go responsive.
Apart from a few tiny issues, its a great theme. top work guys.
J
Hi,
Thank you for purchasing.
Thanks for your suggestions. I will add fallback image for video background in the next release and also parallax background issues.
Thanks again and I will provide an update very soon.
Hey guys, just spotted the update and change log, first rate work, I can’t wait to update the zeen with the new tweaks.
We are going to re-buy multiples of this theme for all future magazines in our marketspace so anything i can do for both short term and long term testing is fine by me guys.
Thanks again for the updates, I’m sure that all the exiting and future customers will appreciate the work and time you have invested.
J
You are welcome 
Btw, Could you help me rate for the theme please?
Yeah sure thing!
Thank you 
The images in the Category Blog of Content Builder stretch in the mobile view.
Desktop View:
Mobile View
Can you fix this? Thank You!
Hi,
Provide URL of page which has issue please. I will have a look.
Thanks for reporting. I will provide an update soon.
Is there a way to display the social media icons on mobile?
Hi,
Open /css/grid.css find ”.social_wrapper” remove display:none;
Thank you very much! I just had one more question; is it possible to remove the sidebar widgets from the frontpage on a phone?
I already fixed it. Same trick as last time: body.home #content_wrapper .inner .inner_wrapper .sidebar_wrapper { margin-top: 10px; float: left; position: relative; width: 300px; display:none;} in grid.css. Thanks anyways!
Ok great! 
Hi, first beautiful theme! I just a have a quick question. Is there an plugin that works to create a team page? We have tried many, but all have been unsuccessful. Thank you for your help.
Hi,
I haven’t tested with any team plugin yet. But you can also add custom HTML to page to display team info.
Hi !
Is it possible to integrate a newsletter? And we can add a list to the side to put links to other blogs?
Thanks !
Marine
Hi,
1. I think you have to use 3rd party plugin for newsletter function.
2. Yes you can add link to page sidebar.
A “sticky sidebar” option would be great… Especially when there is chunks of text displaying, I don’t want to display a blank white block next to it.
Hi,
Thank you for your suggestions. I will consider to add it into the future if there are many requests from customers.
Not everything is within the language files…
“By ”, Filterable Blog: “All” and although my site is installed in my own language all shortcodes displays date in English.. I tried to look for those files no luck. Can you direct me to the files so I can change them ? (By, All)
Post date use default Wordpress date time setting which use your server date time setting too. You might have to contact your webhost for that.
Is there a way to link the default slider images to pages? I’m just adding a post & setting a featured image & the slider pulls from the blog category named “slider”
Hi,
Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.
Hi. I’ve purchased this theme but i’m having a lot of trouble installing it. I have extracted the .zip file and i have uploaded the venus-v1.1.1.installable.zip file to my wordpress. It says the theme has been successfully installed but when i try and activate it, an error page called INTERNAL SERVER ERROR shows up.
P.S : I’m a newbie to wordpress, i would be grateful if you can guide me through this process.
Thank you.
Hi,
The issue said that it’s your Internal Server Error. Please contact your webhost and ask for errorlog then send it to me please.
Never mind..got it worked! Thanks
OK great! 