Hi Mahenn,

Please download the full file from themeforest and install it via uploading file.You can refer document here : http://doc.cactusthemes.com/truemag/#!/install

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi

You could add some custom CSS to hide it:
p.form-allowed-tags { display: none; }

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi
Thank you for using the theme.

Don’t worry, theme & plugins updating won’t affect theme options or post data.

Regards
CactusThemes – Envato Elite Author

Thanks for your response.

Closed

Hi Muratpolat,

Please submit ticket to http://cactusthemes.ticksy.com and can you leave your admin account and url so we can check. Please make the ticket private as it contains your login account.

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi Redcarpetsarasota,

Please follow these steps: - Step 1: Go to “Theme Options” > “Front Page” > “Header style” > “Sidebar”
- Step 2: Go to “Widget” > Drop widget “Revulotion Slider” to sidebar name “Main Top Sidebar” > Choose Slider

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi TC3,

Have you updated the latest theme and all included plugins yet? We have updated VC in the latest version.

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi there, yes it was fully updated. It worked fine for a couple of days until I added the CTA buttons, then it started glitching again.

Hi,

Please submit ticket to http://cactusthemes.ticksy.com with more detail (url, login info) so we can try our best to help you

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi Oybeek,

Truemag supports self-hosted video, you can use video files in your server, and we provide many advertising positions, you could find some detail here http://demo.cactusthemes.com/truemag/advertising-spaces/

I might not get your idea about video advertising. Please do not hesitate to ask if you are not satisfy with the answer.

Thanks and best regards,
CactusThemes – Envato Elite Author

Thanks for your response, by video advertising I mean video ads in video player, sush as in HULU.COM or like in TVs. Thanks in advance

Hi Oybeek,

Truemag doesn’t have that ads function, but it is a nice idea, we will consider it.

Best regards,
CactusThemes – Envato Elite Author

Visual Composer has updated to a new version, could you update as well to fix the conflicts with WP 3.9

Hi Uberjuice,

Thanks for the headup

We are going to update Gameplan (including the latest Visual Composer version) to be compatible with WP 3.9 very soon. Please stay tuned.

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi,

This is a customization work, you need to modify theme’s code to do it.

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi What part of the code would I need to modify?

Hi

You can find them in plugins\truemag-shortcodes\shortcodes\smart-content.php

Thanks and best regards,
CactusThemes – Envato Elite Author

Hi

Thank you for using our theme
Maybe your server does not have simple XML addon, so auto fetch video data feature can’t work, you should go to theme options > single post/video > and turn off all auto fetch options.

Regards
CactusThemes – Envato Elite Author

Hi
Thank you for purchasing the theme.
I am sorry that I might not get your question clearly, but TrueMag support any ads size. That mean it is up to you to choose the ads size.

Thanks
Cactusthemes – Envato Elite Author

Hi

Thank you for interested in our theme. We do not have video tutorial but there is online documentation you can follow to setup and configure your website using True Mag. Please see http://doc.cactusthemes.com/truemag/
Shoud you have any question, please open tickets in our support system at http://cactusthemes.ticksy.com/

Cheers
CactusThemes – Envato Elite Author

Thank you for your rely. I will try my best to learn it.

Great, thanks

Hi arcanine45,

The feature is not possible with theme options/ Configuration. You will need to modify theme’s code to do that.

If you need further tech support, please open ticket at http://cactusthemes.ticksy.com/

Thanks and best regards,
Cactusthemes – Envato Elite Author

Hi Yunglee,
Thank you for purchasing this theme.

1. Have you updated plugin yet? You need to update plugins when updating theme.

2. Sorry, we do not that option. If you want to change, you will need some custom codes.

If you have any further questions, please submit ticket to http://cactusthemes.ticksy.com.

Thanks and best regards,
Cactusthemes – Envato Elite Author

Hi Cydefse,

The feature is not possible with theme options/ Configuration. You will need to modify theme’s code to do that.

If you need further tech support, please open ticket at http://cactusthemes.ticksy.com/

Thanks and best regards,
Cactusthemes – Envato Elite Author

Hi Alex,

I have checked your site and found the slider is working right. Maybe your thumbnails are darker, and I think you should try Metro header style, it does not have dark overlay, so your slider would be clearer.

Thanks and best regards,
Cactusthemes – Envato Elite Author

Hi Oneruffryder,

TrueMAG uses post (format video) to store videos, each post has Video url, Video code, Video file fields. You could choose one field to enter your videos source.

Thanks and best regards,
Cactusthemes – Envato Elite Author.

Hi, I think you didnt understand my question. My question is, knowing the way to put the videos, as you described, my current theme with videos doesnt have that, so all videos are posted in post-area content. So when i switch to this theme, since truemag uses some custom fields, my videos will be added to post area also or in that video file field ? Basically if it switch will it work normally or i have to move more than 600 video codes to video file field ? And if so, is there any workout for this issue ? Thanks

Hi Oneruffryder,

Sorry for misunderstanding, there are 3 ways you could do this:
1 – Manually move your videos’ url to theme’s field
2 – Modify theme’s code to make theme’s player use your post content (we will help if it’s simple, ex: content only has url or embed code)
3 – Build a converting tool to automatically move your post content to theme’s field (we have a converting tool for Detube, you could modify it to fit your data, it requires your content is simple too).

Best regards,
Cactusthemes – Envato Elite Author

Hi Alex_khouri,

Thanks for interested in our theme.
1. Yes, you can. If you upload a bigger logo, you only have to set the height of the main navigation in ThemeOptions.
2. Yes. it’s possible. Just fill in the font name (Google font) or Upload your own custom font in ThemeOptions.
3. You can remove it or use “Share This”. If you want to use other plugins, we will help you customize some codes.


Thanks and best regards,
Cactusthemes – Envato Elite Author

Hi Oybeek,

Yes, it is. But you need to customize code. If you want to customize service, you can hire us to do it for you. Let discuss via email at admin@cactusthemes.com.

Thanks and best regards,
Cactusthemes – Envato Elite Author.

Hi,

Sorry. We have not supported it yet. That’s a nice suggestion. We will consider your idea for our update later.

Thanks and best regards,
Cactusthemes – Envato Elite Author.