1420 comments found.
Hi,
I have a pre sale question
Do you know if there is a way to add a newsletter option just above nav bar in your theme?
Kind regards,
Chrys
Hi Chrys,
That’s possible with top header area you can enable in demo toolbar. You will be able to add html for signup form and to style it a little bit.
Qode
Hi there,
I would like to preview your theme, but unfortunately link is offline!
It’s back live . Our server needed upgrade 
I accidentally upgraded to 3.9.1 since all my themes had updates that were compatible.
When will you have something ready?
We updated Central 4 weeks ago, so you can upgrade theme and it will work fine with 3.9.1
Qode
are you now multi-site enabled? Thanks
Hey,
We didn’t test it with it, but I know guys from WPML installed our theme in this environment and it worked for them.
Qode
I take the example in your demo (home compact), you can reduce the white space between about theme and the gray band above?, As well as in the footer. I tried to intervene with css but I could not find the rule.
sorry for the little proper English translation
thanks
Hey,
No problem
We can help you. Just submit ticket to http://qode.ticksy.com/ and include WP admin access.
Qode
thanks
sorry, even for the footer

thanks
Hey,
Sorry, what was your question here? 
Qode
Hi, I bought your theme about two months ago. Everything is ok but you can reduce the white space between the top (of the slide container, photographs) and text page (container_inner)? thanks

Hey,
Please submit ticket to http://qode.ticksy.com/ and include link to your web site so we can help you with that 
Qode
Hi Qode,
Can I please have help with ticket number:
211649
Thank you!
Lisa
Hi Lisa,
There is no ticket ID here, please post ticket URL.
Qode
hi there- is woo commerce still something you plan on integrating with central? if so, is that definite and do you have a time frame? i have a client and we want to use your theme. they don’t want to add a store yet to their site but would like the option to possibly do so in the future. i would like to know if down the line this is going to be doable with central. thanks.
Hi,
Unfortunately not, we are sorry for that. We recently released 2 themes that have similar header as central (Bridge & Elision) and they both support WooCommerce. Maybe you can consider using them?
Qode
Hello, how can I get the documentation Shortcodes.txt? like having parameters shorcodes? thank you very much sarah
Hi,
We don’t have list of parameters listed, we have only list of shortcodes. You can see parameters if you click on shortcode from the editor or you can ask our support here http://qode.ticksy.com/ any question 
Qode
ok how else can change the blue color shortcode PieChart again thank you
Hey,
Please submit this to ticksy so our developer handling Central can help you 
Qode
I put my question here:
http://support.ticksy.com/ticket/209365
again thank you
Thanks. Just assigned it to support team.
Hey,
You didn’t submit it to our forum here: http://qode.ticksy.com
Please submit it to our forum, not to ticksy developers forum 
Qode
it’s ok I just sent my question, 
Thanks 
What is the status of theme working properly in WordPress to 3.9 because I upgraded before seeing this and some things are not working. Please advise ASAP. Thank you!
Hi,
Central is updated to work with WP 3.9 two weeks ago 
Qode
For some reason the Qode shortcodes are no longer working. Any ideas on how to fix?
Hi,
Are you on latest version of Central (1.6), as we fixed problem there?
Qode
No… How do I update to the latest version of Central without erasing the current Central theme and all of my content I already have installed.
I will check it out! Thank you. Also, how can I remove this black thick border from any of the pages that don’t have a title image? (i.e. http://www.burrowsphotographyint.com/blog/)
Hi,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you.
Qode
Hi,
Is it possible to set a video as background on the homepage?
Hi,
You can add videos only to Revolution Slider with this theme, but take a look at our Elision or Bridge themes, they support fully video backgrounds:)
Qode
Hello, you can send the video in a loop of the portfolio? or even to make sure that the finished video references to a page chosen by me?
thank you very much ….. a fantastic template
Hey,
Sorry, I don’t understand your request, can you explain it better? 
Qode
I apologize to you … use the google translator …
.
in the portfolio section I put a video from youtube, when it ends stops and remains a collage of other videos …. I would need to go in the video loop, or alternatively that perform a redirect to the portfolio page.
HI,
Please submit this request to http://qode.ticksy.com/ so our support can take a look and try to help you 
Qode
hi…
has the theme been already updated and fixed ? i am having problems with the accordion
i did upgrade and only then i saw the message about waiting
regards
Hi,
Yes, it was fixed more than week ago
It’s ready for WP 3.9.
Qode
I’ve had one challenge after another with this theme. It takes a minimum of 2 days to get a response back from Qode. Most of their suggestions and CSS scripts don’t work. So, one issue turns into weeks of discussion to resolve the problem. I will probably lose my client because of Qode’s poor response time.
Hi,
Sorry to hear that. I am senior staff at QODE. What’s your ticket ID, so I can inspect what the problem is?
Qode
Wow! Fastest response yet. Thank you for that. The most current ticket number is Ticket: #198087
Please reply to ticket and let me know here when done 
Thank you. I just left a reply on the ticket.
Just replied and fixed issue 
Thank you! I will have the client test the script on their devices.
Thanks for the update 
Is there any Plugin for Front-End Editing working with your theme? I tried
https://wordpress.org/plugins/wp-front-end-editor/ https://wordpress.org/plugins/front-end-editor/ this one i didn´t tried because its premium http://codecanyon.net/item/barley-inline-editing-plugin-for-wordpress/7385184?ref=plainmadethanks for your answer, Sascha
Hey,
Unfortunately, we didn’t have chance to test any of front-end editor plugins with our theme.
Qode
Hey,
thanks for taking time. This is the answer from the Barley:
@dbrandingteam The best way to tell if a theme will work well with Barley for WordPress is if it is coded properly based on WordPress standards. Do they use the_title and the_content correctly?
A big no-no is using the_title in a title attribute. If they are doing that Barley for WordPress can sometimes hiccup. Instead, they should be using the_title_attribute(). That’s just one example.
could you confirm that?
Hi,
We are not using the_title_attribute() in our theme.
Qode
it is safe to upgrade to wordpress 3.9 or it is better wait? thank you
Hey,
Yes, we posted updated version of the theme yesterday 
Qode
HI, Just updated the theme (the way described in support section) all files got copied successfully through FTP, but now my site shows a white blank page…? Please help!
Hey,
What’s your site’s url?
Qode
www.origin8concepts.com but there’s a coming soon plugin on it. Can i give you an access in private?
I am using this theme almost a year. Site is too slow to show up and also too slow to load its contents and specially portfolio section with more images. Kindly fix this issue in your new update.
Hey,
We can take a look at performance issues. Regarding multiple images upload in portfolio, we are adding this to new framework, but we are not sure if we will be able to apply that work to old themes.
Qode
Also let me know how to add more fields in contact form. Kindly do the needful. visit indigoarkitects[dot]com for speed issue. Thank You. Please try to incorporate to this theme as well or else it would be a waste buying this theme and working on it.
Hey,
Please submit ticket to http://qode.ticksy.com and our support will help you with both issues.
Qode
Love the theme. Quick question:
When I create a page, the content/text appears underneath the menu and very close to the top of the page. How do I fix that? I think I’m having a brain hiccup.
Thx.
Hey,
Our support can take a look if you submit ticket to http://qode.ticksy.com/. Please note that because of Easter holidays we will be back to full speed on Tuesday.
Qode