28307 comments found.
Hi,
Issue-1: Here is your shop page: http://flatsome.uxthemes.com/shop/
Here is my shop page: http://www.camerachick.com.au/wordpress/shop/
I want want my shop page same to your shop page. I mean, in shop page need to show category not single product. How can I do it?
Issue-2: I set up “Signup newsletter” as your instruction in footer. But its not worked. How can I fix it?
Kindly help. Thanks in advance.
Issue-3: When I add logo on logo t, then I can increase logo size. But when I centre it logo size automatically decrease. How can I fix it?
Hi, did you email these to support@uxthemes.com? 
what do you need emailed?
just emailed this to the support . If you can please look at them urgently that would be great as we are waiting to get the theme sorted to launch
Hi, did you get a reply? 
nope – nothing. we really need the info as we are almost ready to launch and the small logo looks really crap. We also need the information on how to have the categories show in the main product page instead of the products. if you can somehow follow it up to get us help that would be really helpful. pretty disappointed in the after sales help.
STILL NO REPLY – comon guys! 8 days and nothing! another email sent. Feeling VERY frustrated – really!
Ok, sorry about that. Your email must been lost somehow. I will answer you here:
1) You can change that in wp-admin > WooCommerce > Settings > Products. Change “Shop Page Display” to “Show subcategories”
2) You got this to work? I can see you have the newsletter form in the footer.
we did as we couldnt wait any longer for support. I have sent you an email with some other issues. How to increase the Logo size and how to add cross sell at the checkout. please look at the email . thanks
The logo is adjusted to the height of the header. In next version of the theme is it possible to set a custom height to the logo.
Cross sells are added on the product pages. http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/For anyone looking to hide SKU and Categories from your product page adding this to the style.css works perfect! Makes for a very clean product page 
/* hide SKU on product meta section / .product_meta .sku_wrapper { display:none; }
/ hide product categories on product meta section / .product_meta .posted_in { display:none; }
/ hide product tags on product meta section */ .product_meta .tagged_as { display:none; }
Hi,
Is there a way to LOG all search query user type in the search field? This is very important to any merchant/store (which php file deals with that?)
Thanks
Hi, that would require a seach plugin. Maybe this plugin? https://wordpress.org/plugins/relevanssi/
I have a problem with the Wishlist and Zoom plugin both by YITH:
1) Upon installing Zoom, the Wishlist heart icon is no longer available.
2) I cannot get the Wishlist button to appear below the Add to Cart button. I’ve followed your instructions here: http://flatsome.uxthemes.com/docs/#7.7, but it doesn’t work. I added the [yith_wcwl_add_to_wishlist] shortcode to the “HTML after Add To Cart (Product Page)” in Appearance > Theme Options > HTML Blocks, but again nothing happens. The button does not appear under the cart button.
Any help please?
Hi, could you email this to support@uxthemes.com and we’ll take a look 
Done. Thanks
Hi there, I’ve resolved the problem.
For those who encounter a similar problem between the YITH’s Wishlist plugin and its Zoom plugin where after the Zoom plugin is installed, the Wishlist heart no longer appears with a mouseover over the main product image, or worse still creates an additional wishlist heart that’s invisible but resting to the right of the title (a comment was posted by someone with the same problem) and only becomes visible with a mouseover.
The solution for me was to change the ‘Position’ of the Wishlist to ‘Thumbnails’. To do this, go to: Woocommerce > Settings > Wishlist and set the Position to Thumbnails. This allows the Zoom to work and also causes the Wishlist heart to reappear (while making certain that annoying invisible heart is no longer lurking about).
Thanks Tommy for your continued support. Great job
Hey! I’ve updated the last version of Flatsome theme. But in Apperance > Blog > Blog Style, doesn’t appears the Blog Parallax Option. I’ve seen it before in your webside: http://flatsome.uxthemes.com/blog/?parallax Any idea?
WOW ok! “Enable parallax effect on featured images” :))))
Yes ;D
Hi,
I have a suggestion for an addition to a future version.
How about control over how the stock message displays. I don’t mean the text or count that is controlled by woocommerce but the look of it. For example some options could be:
Colour of text changes. Green when in stock, amber for low stock, red out of stock.
The ability to upload our own stock icons and then be bake to display them with out without the woocommerce text/stock count
I think this would make a nice addition and be helpful for customers as the stock message can get a little lost rather than stand out
Good idea
We’ll add it to our list.
Hi UX,
I want to ask, how can I insert image below the dropdown sub menu item instead of image column. You can see my mention here: http://www.fshare.vn/file/JBHO3MX9TW/
Thanks, Tranmkt
Sorry, that is currently not possible.
Any new updates coming in the next days/week?
Will have an update in 2-3 weeks 
Hi, I installed the plugin “Woocommerce Color or Image Variation Select” to see preview images of products with variations, but I think there is a compatibility issue with the theme. When I select a variation (with mode “image or color”/”radio select”) his radio is not checked and doesn’t appear the “add to cart” button.
Thanks, AlloccaNatali
I tried to use “Woocommerce Color or Image Variation Select” with another theme and it works. So I think it is a compatibility problem with the theme. Do you have any solution?
Hi, could you email this and a screenshot to support@uxthemes.com?
Another thing,
i have an idea that will be very useful for me, being able to put a timer in the products. So as to have a section short-term promotions.
Let me know, thank you!
Hi, sorry for late reply. Please use support@uxthemes.com for support, and list all your questions and problems in a proper list
That would help us alot!
hello!
I can not get to display the size and colors (watch screen) http://oi59.tinypic.com/2d6m8t4.jpghow can i do?
Thank you! :)))
Hi, sorry for late reply. Please use support@uxthemes.com for support, and list all your questions and problems in a proper list
That would help us alot!
Hey, I added the dummy content but all the images are just gray boxes. Has this issue happened before?
Hi, take a look here: http://uxthemes.helpscoutdocs.com/article/24-demo-content-now-showing-properly 
Hi there,
Is it possible to add in a pre-order button instead of “Add to Cart” button to the next update. I think this is very important especially for businesses who are about to launch a product, but want to get orders in before hand so as to have a bulk ready for dispatch when the product is made.
At the moment, the Inventory section on has two options: 1) In Stock, 2) Out of Stock. Can we have a third option, 3) Pre-order, which includes a button that has “Pre-order” written on it clearly instead of the customary “Add to Cart”.
I know you have “Allow backorders” but that’s not the same as pre-orders since that requires the inventory quantity to be exhausted before that option kicks in.
Many themes provide this option and as I love your theme and want to re-purchase it for other clients, I was hoping you could make this available.
Many thanks
Hi, I think this is a future WooCommerce should consider include. Could you try send them a suggestion here: http://wordpress.org/support/plugin/woocommerce
i bought the theme and started installing it in http://giftadi.com/ I am facing a bug with the uxslider. If youll notice in the homepage two of the ux_banner are overlapping on top of ux slider: [block id=”slider-homepage-slides-video”]
This issue is not happening without the use of a slider. Please help
Hi, could you try set a height to the [ux_slider] ? height=”600px” f.ex
A little teaser for next version
Hi, do you guys have support for YITH Ajax product filter? I can’t seem to get the plugin to work on the standard theme
Thanks
Hi, we’ll have better support for it in next version of the theme!
is there any css code to make every text on the home page regular? (most of them are bold.)
Try this: *{font-weight:normal!important}
Bought over the weekend… mainly for the parallax… unfortunately it’s not what is needed. After reading all the comments, I find that we are supposed use GIANT photos to be the background? So really no control of how your content looks, “Just center the image”... um okay that’s not okay… Very very frustrating, I don’t want to use giant images to slow down my website, because developer doesn’t want to give you control over “width” of a background image. Maybe we don’t want to all use 100%? After endless… “maybe I am doing something wrong and should try more options”.... my new option will be to explore other themes. Anyone who is okay with not having complete control over the graphics of their website or want it to be a novelty website should check this out.
Hi, i’m not sure what you are talking about. You can upload any image size you want for the background 
I apologize for the harsh feedback so quickly, I was tired and stressed.
When adding any type of parallax banner the background image is always zoomed in. So the image looks like crap. Maybe I am doing something wrong?
Is there a development roadmap or to-do list available to view for this theme?
Sorry, not yet 
Hi,
when I use the :PRODUCTS BY SKU/ID shortcode in a category page, the content of the page change to 2 column, the shortcode works perfect, but the content doesnt….
thanks
Hi, thanks for noticing. Somehow the columns set in the products by SKU shortcode is overriding the product grid column settings. We’ll have this fixed soon.