5241 comments found.
Hello, for the theme are the pages edited by code or a drag and drop page builder?
Thank You
WordPress native functions and Shortcodes!
What can I do, the support unitedthemes do not answer my questions, when I buy in themeforest the anwswers are quick but with this unitedthemes dont answer… what can I do? I bought the brooklyn already and having problems with the galleries… I put fullwith for the page bit only shows centered…
Hi,
not sure what happened, as you can see that our support is answering all question within a fixed time frame. We will check your threads now , be sure you will get an appropriate answer soon.
Best Regards UT
Hi
I have a pre-sale question. Is it possible to show the menubar at all times and not just when leaving the home-landing page?
Thanks a lot! Sincerely, Mika
sure, please have a look here http://themeforest.unitedthemes.com/wpversions/brooklyn/demo7/
Hello… I am using the latest version of the theme. I have an issue with the team template which I have used for the services. Can you please help me with this. I can only see images of 4 team members, rest of the images are shown in the pop-up but not in the main columns. Here is the link
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hello! Great theme!
However, I do have a problem. Every time I install one of the required plug-ins, the WP site fails and issues a Fatal Error. I could send you the code/message and/or link to my website if that would help? Also, is there a way to message you directly or would you rather I post it on the Forum? Please let me know when you get the chance, I appreciate your time!
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Great, thank you!
you’re welcome!
Hi, I have the latest brroklyn running on a test server and want to move to another server- is there any way to replicate the settings of site 1 to site 2?
please have a look here http://codex.wordpress.org/Moving_WordPress
Will this retain the theme options? is there no way to export the theme options as an XML file so that I can add them back like the DEMOS?
Hi,
inside the functions.php you can set a flag to activate the dev mode, which allows you to export / import the theme options. But after the import, the old server path will remain inside the theme option and you need to exchange the image paths for example. However the safest method is to follow this article here : http://docs.unitedthemes.com/?page_id=353
For further support please register to our support forum.
Best Regards UT
Hi there, wonderful theme!
Got some pre sales questions.
1) Does the theme comes with any builder like visual composer?
2) In the portfolio detail page, what gallery options does the theme have such as masonry, metro etc.
Thanks!
Hi,
we are really glad you like it.
1) Does the theme comes with any builder like visual composer?
No, the theme does not come with a page creator. Each section you can see on the front is a page inside the system. The content of each section is mainly built on shortcode which are generate able with a shortcode generator.
2) In the portfolio detail page, what gallery options does the theme have such as masonry, metro etc.
Simply browse our live demos. We have a portfolio carousel – a grid gallery and a filterable masonry version.
Best Regards UT
The following link seems to bring up a broken page with orange background:
http://themeforest.unitedthemes.com/wpversions/brooklyn/business/Please try again, the demo seems to work as intended. Maybe there was a temporary connection problem.
It seems that there is a conflict with some firefox plug-ins. With a plain Firefox it works as intended. Thank you for your answer.
(1) does the purchase of a regular license of brooklyn allow to modify the template and the supplied files to adapt them to a cms-system other than wordpress?
(2) is there a “static” (i.e. not worpress) version of brooklyn?
Hi,
(1) does the purchase of a regular license of brooklyn allow to modify the template and the supplied files to adapt them to a cms-system other than wordpress?
No, we don’t give any permissions for such a project.
(2) is there a “static” (i.e. not worpress) version of brooklyn?
Yes, please have a look here : http://themeforest.net/item/brooklyn-creative-portfolio-page-html/5825007
Best Regards UT
Still one question: is it allowed to modify the “static” version (#5825007) to adapt it to our cms-system?
Hi,
yes but only for 1 project and not for any kind a resale here on themeforest or a different online theme selling platform.
Best Regards UT
Thank you for your answers. Do I understand it right? We can purchase a regular license of brooklyn “static” version and adapt it for one project in our cms-system. But the same doesn’t apply for the brooklyn “wordpress” version. The brooklyn “wordpress” version is not permitted to be modified or adapted for our cms-system.
In this case you need a Extended License. Please have a look here http://themeforest.net/licenses/extended
In which case do you mean we need an extended license?
(1) for adapting the brooklyn “wordpress” version to our cms-system we need an extended license. But we can adapt the brooklyn “static” version with a regular license.
(2) for adapting any brooklyn version (either “wordpress” or “static”) to our cms-system we need an extended license?
Sorry. But your answer was ambiguous.
Hi,
sorry if the answer were confusing.
Within your initial request , we thought your plans were to re-distribute the Item as stock. That is not possible neither with the regular or extended license as long as you do not have our permission to do so. In both cases , no matter if its the HTML or the WordPress Version we do not grant these kind of permission. But you can turn the software into an own end product and handle over the license to your customer. If you use the regular license, you are allowed to do this once. If you have multiple customers, you need an extended license.
Please have a look here:
http://themeforest.net/licenses http://themeforest.net/licenses/regular http://themeforest.net/licenses/extendedHope that clarifies.
Best Regards UT
Just to check if I got it: By purchasing the regular license I’m allowed to modify the files (html, css, js etc.) and I’m allowed sell the results as a product to a one single customer?
Hi,
yes that’s correct.
Best Regards UT
Thank you very much for the clarifying answer. Best Regards.
You are welcome 
Hi !
I would like to have a special hero :
One text with fading image on the background. I’ve found that we can put multiple texte over one image… But I would like the contrary !
Is this possible ?
Thanks a lot !
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Just installed the theme and very happy so far, a few small problems though. Firstly my background image slider is completely blank although I have created a slide which includes a large image. This worked when I had the demo installed. Secondly when I installed the demo the first time the text within my slider was a lot smaller then what was displayed on the demo, any thoughts to why this is?
Finally on the slider you can attach a link for the user to click on, this opens up a new tab, is there anyway it can just open up in the current tab?
Thanks,
Craig
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hey Guys, have 2 little Questions:
will you add BEHANCE to the social-Link selection? Is there a way to add an icon by myself.. or maybe you get Behance in it for the next update.. would be Great – aspecialy for greatives..
Second: how can i add target:”_blank” to the Social-Links in my Footer?
Thank you. greets from Berlin
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Amazing work! i can’t wait to have mine running. can you please esplain why i can’t see demo 10 on my C-panel? Thanks in advance
Hi,
Demo 10 was introduced with theme Version 2.5.1 – please make sure you have the correct version installed.
For further support please visit our support forum.
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hello I am getting no response from the support forum. Even a DM to Mel. Can anyone help on the below please.
I am having problems with the main menu on my site.
johnbeach.com/
The menu background seems to go transparent but the logo and the menu links are always there. Also in your demos
themeforest.unitedthemes.com/wpversions/brooklyn/demo10/
The menu seems to slide down. How can I also have that?If you look at this text portfolio item and slowly scroll the page you will see the menu items all in white. You see it as the main portfolio scrolls up.
johnbeach.com/portfolio-item/essential-abu-dhabi/
I have the latest version of wordpress and the latest theme too (2.5.1)Also if you look at my portfolio item on an iPhone 5 – the main font that has the portfolio title is not displaying correctly. It’s not the theme font
Please can you help me?
Thanks
John
Hi,
our support was limited due to vacations in the past 4 days. That’s why you have not received an answer yet. In the past you always received answers, so be sure this time you will also get an appropriate answer as well. Thanks for your patience.
Best Regards UT
Thanks, I was concerned as I am seeing questions being answered that were submitted only a few hours ago and mine was submitted over 14 hours ago – thanks for your help
No worries – you should have received an answer in meantime 
Thanks Guys! So sorry for not reading the announcement! I am now getting answers. Thanks Guys, as ever you are awesome
Hi, i already put my troubles in the forum, when will you guys check it?
http://helpdesk.unitedthemes.com/index.php/Thread/1904-Importing-Media-from-Theme-Options-not-loading-and-more/Thanks!
Hi,
we have been off for some days , our support is currently going through all forums and started answering all thread chronologically. Be sure that someone will come back to you soon.
Best Regards UT
A question about blog posts. Is it possible to disable the information (date and by whom) about the post. I wish to remove the date that I posted the blog post. Is this possible?
in this case jump in our support forum please.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
……………………………………………………………………….……………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
……………………………………………………………………….……………
We’ll see you on the inside,
United Themes Team
Hi. Great theme. I would like to rename “The Daily Post” to “Tour Itinerary”. How can I do this? Thanks
Hi,
Apperance -> Blog -> Hero Settings
thanks
you’re welcome
Oh yeah…! Often copied. Never equalled. 
just the truth
Hi, having problems with the site on tablets and smart phones, the video is not displaying on either. I have one version with a self hosted video and another with a YouTube hosted video and neither work on smart phones or tablets.
Could you advise what the problem could be please. Need to go live within the next 2 days.
Thanks
Hi,
background videos do not work on mobiles and tablets, that’s why they are completely disabled. It’s a technical restriction of these devices, so there is nothing we can do about. In this case please make sure you have set the poster image which will be displayed instead.
Best Regards UT
Sorry, just searched through your previous reply to this same question!
Got it
It would be nice if in the homepage, various portfolios items can be loaded only when requested (ajax?).
I have some portfolio items I want to display in homepage, and each of them, when opened, have multiple images inside, causing the website to take forever to load and increasing the number of requests.
Is it possible to load the portfolio items with ajax? or to extend the lazyload effecto to all the img elements in the page? I’ve tried to accomplish it, but without success..
Thanks
Hi,
there is already such a solution built in. You just need to make sure that every portfolio item you have has the correct post format, the post format is mandatory in this case.
This load system was not part of the initial release, so please make sure you have a current version installed. Especially the portfolio plugin needs to be up to date.
If you still experience performance issues, please open a thread inside our forum , provide a URL and we will help you to increase the performance.
Best Regards UT
