4080 comments found.
How I can create navigation video submit form
Hi
Please follow this docs: http://doc.cactusthemes.com/truemag/#!/settings-usersubmit
Best regards, CactusThemes
thanks
Do not hesitate to contact us if you have any problem. Please submit ticket to http://cactusthemes.ticksy.com to get better support.
Best regards, CactusThemes
If you go to my website easource.com and roll over one of the thumbnails that are below the carousel you should see a tooltip that comes up that says ‘quick view’ or ‘watch now’.
How can I change the color of the text and buttons from purple to red?
Hi,
It requires Custom CSS. Try this For the button:
.tooltipster-base .gv-button .quick-view a {
color: #1D89D7;
}
For the quick view link:
.tooltipster-content a:hover{
color: #f00cf8;
}
Hey, I cant get to the support page because chrome doesnt support the following feature; ” Downloads Page by clicking the “Download” button next to the item, and then click the “Licence certificate & purchase code” link” – YOU SHOULD THAT KNOW BY NOW!!!
anyways, the problem is that my footer is a mess. can’t explain how it got like that as I followed the installation proccess step by step.
please help
http://detalle.tv/Hi,
Probably there is a down-time period recently with the support page. It is accessible now.
Your site is in maintenance mode so I cannot see the problem. Please submit ticket to http://cactusthemes.ticksy.com and leave admin account so we can check.
Best regards, CactusThemes
Hello, I was trying to access the support page but it seems to be offline. But I’m not sure if it a bug or not on the theme but I when using Grid(smart content) to display audio and standard format items on homepage, Video items show but other do not. I’m desperate to sort this out as I want to group items on homepage as Videos, Audio and Text.
Please help
Hi,
In Video mode,only Video Post Format posts are displayed in the grid. To display other posts, change Theme Options > General > Theme Purposes to Magazine.
Check this doc: http://doc.cactusthemes.com/truemag/#!/theme_purpose
Best regards,
I have my Videos image/Featured image set to “Inboxed” which is default. Everything looks great but in Mobile the Video is huge. Is there an option for making the Video/Video Image fit on the mobile screen in single posts that I’m over looking?
Hi
It’s a known bug that we are going to fix in next release. Meanwhile, you can fix it yourself by adding this Custom CSS into Theme Options > General > Custom CSS
You could add custom CSS to achieve that:
@media(max-width:767px){
#player-embed{
max-height:400px;
}
}
@media(max-width:560px){
#player-embed{
max-height:330px;
}
}
@media(max-width:480px){
#player-embed{
max-height:280px;
}
}
Best regards, CactusThemes
That Worked Thanks!
Just to let you know, it has been updated in latest theme version.
Best regards, CactusThemes
Hello,
In the widget “headline sidebar” I want to put an element but I would like this to be right-aligned and no aligned left. How do I do this?
Thank you.
Hi
You could use custom CSS to make that, but we need more detail to understand your wish, pls send us a support ticket with more detail.
Best regards, CactusThemes
1) I know I have to use a custom style sheet. I’m not a beginner … When you place an item in the widget “headline sidebar” this element is left-aligned on the front page.
How to make this element appears to the right in the headline…?
2) Your ticket system do not works when i want register he says “invalid email” !!!!
I look forward to your response …
Thank you.
Hi,
1. As I mentioned, I do not get your point clearly. Please take a screen-shot of the problem so we can suggest correctly.
2. We are receiving tickets normally from other customers, so I guess the ticket system is working properly. Make sure you have used the same email with ThemeForest account and a correct purchase code.
Best regards, CactusThemes
Hello cactus themes,
I just used your “TrueMAG – Detube Escape” .. activated it in plugins… and nothing happens!?...?
None of the detube posts got converted?....
Hi,
You will need to refresh the home page several. It will auto-convert all posts (100 posts per refresh).
After finishing, deactivate the plugin.
Can you please tell me how i make people to submit video
Hi
Please follow this instruction: http://doc.cactusthemes.com/truemag/#!/settings-usersubmit
how i make people to submit video
Hi
Please follow this instruction: http://doc.cactusthemes.com/truemag/#!/settings-usersubmit
Hello,
Still on the button “view détails” in classy slider 2 how to apply a hover color (not the text but only the button). Because it is on a black background when you click on the button and it is not very nice…
Thanks.
Hi
You could add this custom CSS to achieve that:
.classy-carousel-horizon #stage-carousel .video-item .ct-btn:hover {
color: #333;
background-color: #fff !important;
}
Best regards, CactusThemes
It works !. That’s what I did but I had forgotten ”!important”... Thanks !!!
Great 
On the toolbar on the video player page, I have a few buttons missing including the thumbs up/thumbs down, add to favorites, view count, and total likes/dislikes. How do I add those buttons back on the toolbar?
Nevermind – figured it out. I had to install the WTI Like Post Plugin.
Yes, you need to use WTI Like Post Plugin 
Which template or file do i need to edit to add category description under category title:
http://i61.tinypic.com/35jftbt.pngi can’t find anything like archive/category page under theme, kindly let me know
Hi
You could find it in index.php, find<h2 class="light-title"> </h2>Note: there are 2 lines like that. It’s the second one, line 90
Best regards,
Can you please tell me step by step procedure to convert from detube? i uploaded the plugin and activated it but there is no option under settings or any plugin page that i can initiate. please let me know thanks
Hi,
You just need to refresh the page several times and it will auto convert videos from deTube to Truemag-compatible. Each time, it will convert 100 posts.
Best regards, CactusThemes
which page do i need to refresh? there is no plugin page
any page 
Can you please help with the title issue, my previous reply has gone unanswered, please let me know
How can you show full title length under smart content box. http://oi58.tinypic.com/2rm5izl.jpgHi
You could add this custom CSS (Theme Options > General) to achieve that:
.smart-box-content .item-head h3 {
white-space: inherit;
}
Best regards, CactusThemes
Greeting from Cactusthemes
We actually thank you for your interest and having bought CastusThemes’product.
If you have any further questions when using our product, please not hesitate to contact us by submitting a ticket to our support system: http://cactusthemes.ticksy.com
We always try our best to support you.
Best regards,
CactusThemes
This question is in regards to the related videos carousel on the bottom of the single post page. The carousel doesn’t show videos related to the same category. How do I change it so it shows videos/posts from the same category?
Hi
Please, go to “Appearance > Theme Option > Single Post/ Video > More Videos Same Category”
I did that and it didn’t solve the issue. Sometimes are only a few videos in the related videos on the button of the page(http://temporary.gtv.com/the-trick-to-forming-perfect-burger-patties/), sometimes there are no videos(http://temporary.gtv.com/how-to-make-a-porterhouse-steak-with-roasted-garlic-schmear/).
How do I fix it so that the related videos carousel on the bottom of the page is consistently filled with videos?
Hi,
Could you submit ticket to http://cactusthemes.ticksy.com and leave an admin account so we can check?
Best regards, CactusThemes
Hello i have 3 problems after install sample datas.
- All Demo home pages have showed content after install sample datas, but after using frontend editor and saving all content don’t show no more. I have a blank home page now. Can you tell me why ?
- On right sidebar i have some blocks with top videos or other, but i miss the video thumbs
- Video Slideshow and other slideshows are blank, revolution slider worksonly
I have a clean fresh wordpress installed and after this your theme and all plugins installed too and acitvated and after activating i have installed the sample datas …
regards
Hi
I’m not sure what happened with your site. Could you please provide admin account so we can check? Submit ticket to http://cactusthemes.ticksy.com
Best regards, CactusThemes
Hi There,
I am very interested in this app. Prior to purchasing, I have one quick question. When we post these videos, do we have the option to have these videos as “Protected” with a password? Which will force viewers to type in a password in order to view the video?
Thanks!
Hi,
Yes it’s possible. It is default feature of WordPress that you can set password to a single post. Follow this instruction: http://codex.wordpress.org/Using_Password_Protection
Best regards, CactusThemes
Hello,
In author page how can I have featured images and not the video player page for each item ?
Thank you.
Sorry In author page, archives pages, etc how can I have featured images and not the video player for each item ?
Hi,
It’s configured in Theme Options > Blog > Show Feature Image or Video player in blog
How can you show full title length under smart content box.
http://oi58.tinypic.com/2rm5izl.jpgi want to show full title no matter what font-size is selected, please help.
Hi
You could add this custom CSS (Theme Options > General) to achieve that:
.smart-box-content .item-head h3 {
white-space: inherit;
}
Best regards, CactusThemes