4080 comments found.
Hi,In the posts “Grid settings”—“Build query”, after enter category names, the mouse moved, category names will disappear, why can not custom Categories.
Hi
We do not get your point clearly. you can submit a ticket to our support system http://cactusthemes.ticksy.com/ and leave your login information and website link so we can check.
Best regards,
CactusThemes
Hi! when y try to install all related plugins via appearance -> install plugins – i get error on some plugins: object(WP_Error)#487 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } } Something went wrong with the plugin API.
is this something wrong with your system? many thanks!
Hi,
Those plugins (TrueMag-xxx) must be installed via uploading. Please find the installation files in the download package.
Best regards,
CactusThemes
Pre purchase question:
Is it possible to implement flowplayer or jwplayer instead? I need it because I want google adsense overlay on player. Or is there any other way to do this with your theme? I have Google AdSense for Flowplayer (ASF) already.
Thanks
Hi,
Thanks for your interests. TrueMag supports FlowPlayer and JWPlayer.
Best regards,
CactusThemes
Pre Purchase Question.
For the Smart Content Shortcodes , can I use tags or categories to determine what content the code pulls up?
I want to build mini homepages for youtube shows and I want to know if this is possible.
Hi
1. For Smart Content Box shortcode, it allows you to query posts by categories or tags.
2. It’s possible. You can either: – Create a category that contains only YouTube video posts or – Create a homepage and use Smart Content Box to display posts from youtube categories only.
Best regards,
CactusThemes
Hi,
I turned on autoplay, but it autoplay all videos on category or tag page.
I suppose this is a bug. How do I fix it? Thank you!
Hi
We are not clear about your question. Could you please provide more information (admin account, URL, some screenshot..) in to http://cactusthemes.ticksy.com/. so we can check?
Best regards,
CactusThemes
..why is the “send in video” of what the name was… gone?
is there something wrong whit this theme right now?
Hi,
We were having some problems with server transfer. It’s now working normally. Please check.
Best regards,
CactusThemes
Hi! I need option ”More videos same tags” I have read here that I need to change code of the theme. But I have seen that others users are looking for that option also. Maybe someone already did this? Like user “staticfreetv” but as I see it’s impossible to contact him through this forum. Can you make this forum little bit open for users?
staticfreetv
Hi,
This forum is provided by Theme Forest. We cannot do anything about that.
Regarding this feature, we will consider to update our theme to support “more videos by tags”. Please check notifications from ThemeForest regularly.
Thanks and best regards,
CactusThemes
I saw my requested option ”More videos same tags” in the newest version of the TrueMag. I’m totally suprised you have done it! so fast! Amazing! Thank you very much!
We’ve always listening to customers’ recommendation to improve our theme.
Do not hesitate to contact us if you have any further questions.
Best regards,
CactusThemes
I was wondering if this theme supported audio posts as well? Couldn’t find an example post in the demo but saw a comment somewhere that it does.
Hi.
TrueMag supports Standard, Video, Gallery and Audio Post Formats. You can have an audio post just like a video post, or use a SoundCloud link.
Best regards,
CactusThemes
Hello, I would like to ad a tagline between headline area and social icon area. Where and wich code do i have to add? Regards,
Hi,
Sorry I do not get your idea. Could you take a screen-shot?
Best regards,
CactusThemes
Pre-purchuse question.
At mobile size can the posts be single (1 onto of the other). Instead of 2.
Hi,
Your question is unclear to me. Could you take a screen-shot?
Hi there! I re-uploaded the theme to another domain, because I lost my original domain. Could you please check it. I used the sample data install and this is how it looks like!
Please help 
thanks
Hi,
Could you submit a ticket to http://cactusthemes.ticksy.com and leave URL of your site?
Best regards,
CactusThemes
Hello,
I’m having some troubles installing the following plugins: Installing Plugin TrueMAG – Movie/shortcodes/members/ratings. I get this message;
An error occurred while installing TrueMAG – Movie: Download failed. A valid URL was not provided..
Any idea what might be causing that?
Thanks
Hi,
Those plugins must be installed manually via uploading. Please find the installation files in the download package.
Best regards,
CactusThemes
Is there a way to hide certain elements when in mobile view? For instance, completely hiding the sidebar when in mobile, instead of moving it to the bottom of the site. Thanks.
Hi,
It’s possible with some custom CSS. Please submit a ticket to http://cactusthemes.ticksy.com and provide detail so our technical staff can help.
Best regards,
CactusThemes
Right. I figured it was CSS. What is the CSS needed?
Please submit a ticket to http://cactusthemes.ticksy.com and provide detail so our technical staff can help.
Best regards,
CactusThemes
I submitted a ticket as mentioned, but haven’t received a response in close to 3 days now. Please advise.
Hi,
What is your ticket ID?
Best regards,
CactusThemes
Do you know if any developer or your client that already created a multi-host video plugin that works in true mag?
Question for you regarding buddypress:
In the buddypress activity stream, when commenting on someone’s activity update, a comment box will appear below the item, but then the entire page scrolls to the top where the “what’s new” form is.
This is only happening for me with True Mag. With other themes, the page does not scroll to the top after clicking “comment”. Can you test this on your buddypress installation on the demo and let me know if this is also happening for you?
Thanks!
Hi
I’ve checked, our demo buddypress works well. You should send us more detail (url, admin login..) via our ticket system. We will try to help you.
Thanks
Just to confirm this, if you go here while logged in – http://demo.cactusthemes.com/truemag/activity
And select “comment” on Tommy Noah’s activity (“Hi, my name is Tom..”) at the bottom of the page, it does not scroll up to the top as soon as you click on the “comment” button?
I’ve got 2 licenses for this theme and 2 installations, and both exhibit this same behavior.
If you can confirm that you can not duplicate this exact behavior on your installation, I would appreciate it.
Thanks.
Tested on Firefox, Safari (OSX) and Firefox (Win XP). Briefly worked on Safari after updating to latest theme build, then started doing it again. Something with the themes js perhaps?
I’m sure that our demo does not have this problem. Could you give us your url, admin login.. via support ticket (http://cactusthemes.ticksy.com)? We will check and help you solve this issue
Any chance you can just do a quick check on your demo installation? I’ll submit a ticket, but it’s still happening on 2 installations with the latest updates. Thanks!
Hi, you should submit a ticket to http://ticket.cactusthemes.com with more detail (URL, admin login). We will try to check and help.
Thanks
Hello, pre order question, can you set up something like, people have to register first before they can submit video’s? Thank you Dennis.
Hi,
It’s possible with Theme Options. You can set “Submit Videos” button to be available with guests or registered members only.
Best regards,
CactusThemes
Hi Team,
Please suggest me below issues.
Q1: Please check the below link. its directly visible only 8 videos.iam planing to directly view 5 rows videos in the category page. Please suggest?
http://24stop.com/category/trending-videos/Q2: Please check the below link, in the Related Videos section view only 4 videos. How add More Videos.
http://24stop.com/whats-on-your-mind/Hi
1. Please go to Setting > Reading > Blog pages show at most > select number of posts to display.
2. Only 4 videos are displayed in related video when you are using ” Sidebar”. If you do not use “Sidebar”, 6 videos will be displayed
Working….. Thank you so much for your support.
Great
Hello have a few questions. 1. Does your theme support Revolution Slider? 2. Can I embed video from www.youku.com and www.tudou.com?
Hi
1. Our theme uses Revolution Slider. It is included in the download package. See our page demo here: http://demo.cactusthemes.com/truemag/home-page-revolution-slider/
2. if www.youku.com & www.tudou.com support embed code, it can be used with TrueMag
Best regards,
CactusThemes
And Im guessing you provide demo/sample data to get the theme to look like your demo sites?
Forgot to add will it also support WP Sponsor Flip Wall plugin?
One more questions or let me list my questions out. Sorry for the all the questions but Ive purchased several theme and have download saw that I can’t use them, so want to make sure.
1. Can you make the METRO SLIDER auto rotate every 3 seconds 2. Do you have sample data 3. All the video post or do you have a custom import option? What I mainly want to know is I have 100’s of post that are all videos i want to make sure i can use them and not have to repost under a different options 4. Will it support WP Sponsor Flip Wall plugin 5. Does the theme support multiple banners for sponsors 6. Can I have a background full screen banner/wallpaper for sponsors
Thanks again, I think these are my last questions before purchase
Cheers Ruben
Hi,
Yes, TrueMag has sample data included. It has “One click install” sample data feature.
We haven’t tested with WP Sponsor Flip Wall plugin.
Best regards,
CactusThemes
Hi Cactus, I am ready to purchase just need on last thing confirmed (question 3) All my current videos are Post with embed code. When posting a video on your theme is it a new post? Reason I ask I purchased a theme that didn’t work because the video were not post they created a custom menu as multi media. Which meant i would need to move 100’s of post to multimedia. I just want to make sure i can simply import my post then add the embed code. Thanks
Hi,
A video in our theme is a normal with Post Format – Video. It has a textbox to enter Embed Code for video. So I guess it affords your requirements?
Best regards,
CactusThemes
Hi
Just purchased the theme and so far all i can say is wow. There is allot of goodies here.
So one issue I have is I have embed a YouKu.com embed code and I am able to view the video via computer. But the video does not load on a tablet or iPhone.
I used video url as: http://player.youku.com/player.php/sid/XNzIxODQwNjEy/v.swf
And Video code as:
<embed src=”http://player.youku.com/player.php/sid/XNzIxODQwNjEy/v.swf” allowFullScreen=”true” quality=”high” width=”920” height=”505” align=”middle” allowScriptAccess=”always” type=”application/x-shockwave-flash”></embed>
Hi Rkazantsev,
We have checked and see that Youku.com only provides videos in Flash format which can not be played on Ipad or Iphone.
Thanks,
CactusThemes
1st off amazing job on your theme guys. I was very hesitant to not only pay for one more theme but especially one thats a little more expensive then the other. I had purchased two video theme without success or support for youku or tudou (Chinese players)
Well I am happy to say not only is your theme amazing with so many options for the users which means we as users don’t need to get into code to make changes. But it also supports both players, youku and tudou provide iframe code. You simply copy the code in video code section and BAM it works on the web and mobile devices like iPhone.
Here is the code I used <iframe height=498 width=510 src=”http://player.youku.com/embed/XNzIxODQwNjEy” frameborder=0 allowfullscreen></iframe>
Your theme is worth every last time and allot more, keep up the great work 5 stars coming your way and i hope you sell 10000’s BEST video theme and I should know Ive used about 10 by now
Thanks a lot for your kind words. It’s the reason to continue improving our products.
If you have any problems in using the theme, do not hesitate to contact us via our ticket system at http://cactusthemes.ticksy.com
Best regards,
CactusThemes
I’m using a Related Posts plugin and on pages that are Full Width, the Related Plugins is showing inside of the Description area. It can’t be seen unless someone clicks the arrow at the bottom of the description that shows the full description. How do I fix this so that no plugins show in that area, but BELOW that area? Thanks.
I ended up having to manually add do_shortcode using PHP in the documents. If there is an easier way to do it, I’d appreciate knowing that.
As well, is there a way to get ‘lazy load’ working with this theme, mainly for the frontpage? It doesn’t seem to be working, and with all of the images that load, it is VERY necessary. Please advise.
Hi Azizpbrimah,
1. You can disable “view more” description feature in Theme Options, but I see you’ve done with your way
2. Lazy load does not work well with smartcontent box now, we will consider to update lazy load compatible in the future.
Thanks,
Danny – CactusThemes
hi, can i have a large logo that goes across the top instead of the tiny one ?
thanks
Hi
You can upload larger logo without problem. It will auto-expand. You can specify height of the Top section in Theme Options > Main Navigation > Main Navigation Height
