280 comments found.
Hi Qode
I’ve bought and installed this theme and have imported the Demo, but I can’t seem to be able find how to change the links for the social icons. I found the location on how the change the social icon images, but I can’t find where to change where they link to, and I wasn’t able to find out by looking through the documentation either. Could you help?
Thanks in advance
Hi,
If you are talking about social icons in the header or footer, you can change the links in Appearance > Widgets where you can locate the widget you are looking for, expand it and edit content of Text widget there 
Qode
Thanks for the response. I’ve manage to locate where to change the links to change the footer social links, but i’m still struggling where to find to change those that are in the header, to the right of menu. Where could I find them?
Hi,
You should check header right widget areas for them 
Qode
Hi Can you filter the portfolio section?
Hi,
Thanks for your interest in our theme. 
Yes, you can add a filter to your portfolio list. You can see an example of the filter on this page in the top right, under the header: http://demo.qodeinteractive.com/eden/portfolio/with-text/four-columns-wide/
Hope this is helpful.
Qode
Hi Qode;
I am having some trouble with the Eden theme. On a PC (IE, FF) the pages I make look great but on iOS I am getting “double vision” headers – like the text is overlapping a few pixels apart.
Ticksy ticket #328245
Thank you! -Scott
Hi,
Our support team will take a look and get back to you as soon as possible.
Qode
I have this same question which you seemed to answer before….Can you tell me how to turn on the audio controls?
(This was the previous question) ###### Hi there Qode!
Awesome theme! Presale question… 1. It is possible to play audio/sound with the full screen video? would there be audio controls? 2. Is it possible to hide the menu and logo until the user starts to scroll down, then make it appear?
Looking to achieve a full screen video with audio and no header until scrolling begins. Let me know if these are possible. Thanks! QODE QODE Author
6 months ago
Flag
Hey,
Thank you very much 
1. Yes, we can show you how to enable it. If you want to show audio controls, you will need to style them
2. This can probably be done with custom CSS
Qode
I got the audio on but, where are the controls?
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Qode
I have no issue, I want to make visible the controls for the fullscreen qode video player. They are on be default, you guys turned them off in the theme, I just want to know how to turn them back on so i can style them. you said you had a way as listed in the ticket above, referenced.
Yes, you need to submit ticket so our developer can help you with that. Please do it and provide ticket ID.
Qode
I’m using the eden theme and my main menu’s are not working – opening their corresponding pages. The site had been working fine, but now the navigation doesn’t work. If I manually write in the page name ”/contact-us” the page comes up, but not by using the main nav. Please help.
www.catholiceducationarizona.org
Hi,
We have tested your main menu and on our side it seems to be working fine. If you are still experiencing this issue, please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access, and also please note which browser and operating system you are viewing the site on, so our support team can inspect this issue and help you solve it.
Qode
Hey guys;
I bought Eden theme – love it – many improvements over Elision. However there are a few things I would like to change. I submitted tickets on Ticksy but no reply in three days… not sure if I need to also request here so you have proof of purchase?
Ticket 320393 – Can I use a different PrettyPhoto theme for my site? I have the theme ready but not sure how to integrate it in Eden
Ticket 319711 1 – Page load animation. Even though ‘Loading Animation’ is turned ON in the Quode Options, the line above the menu bar does not expand and contract (animate)
2 – For the Counters is there a way I can change the code so that the Title/text appears on the same horizontal line as the counter? (Eg: “1,000 lines of code”) instead of having the title/text underneath?
3 – Also on the counter, with Elision I could have commas in the numbers. But with Eden this seems to break the shortcode. Any way I can have commas in my counters?
4 – For the portfolios. I plan to have 2 major categories. Is there any way I can set the portfolio navigation on each item so that it ONLY displays next/previous portfolio of same category that the current portfolio post is? I don’t want the navigation to include posts of other portfolio category.
5 – For portfolio lists/grids/sliders, is there any way I can change the code so the items display with title and subsitle instead of title and category?
Thank you! -Scott
Hi,
Our support team will take a look at your tickets and get back to you as soon as possible.
Qode
Hi, I want to erase “Eden is a unique WordPress theme for presentations or portfolio website” from my pages, but I don’t know how to do that. Can you help me?
Hi,
To do this, you need to go to the page you would like to delete this text on from the back end and find in Visual Composer where this text is set and delete either that whole row, or just the column with this text, depending on your needs.
For example, on the home page of the demo this text is set at the very bottom of the page and if you go to the page from the back end you will see that it is also the last element set in visual composer, and you can delete it by deleting that row: http://screencast.com/t/I0BvZlXtVh
Hope this is helpful.
Qode
Hi Qode;
I am having a problem with Eden and have not received a response from your support site so am trying here.
Only the “Small images” portfolio option seems to allow for a gallery of images with a floating sidebar at right. Is there any way I can have a sticky sidebar using the custom portfolio template? I thought if I used Visual Composer and set columns I could assign “extra class” name to one of the columns to make it sticky.
I want to create a portfolio with sticky sidebar just as in your demo here but using the custom template:
http://demo.qodeinteractive.com/eden/portfolio_page/art-design-blvd/I can’t create widgets for this purpose because I will have dozens, perhaps hundreds of portfolio items in the long run. Thank you!
Hi,
Unfortunately this is not possible to achieve with our theme, since the html structure of Visual Composer is not the same as our predefined portfolio single with sidebar structure.
Qode
Hi there,
I am trying to choose between this theme and your Bridge theme. Initially, I was going for your Bridge theme but my experience of the live demo of Eden was MUCH faster. Apart from the flexibility of layouts, are there any large functionality differences between the two themes?
Best,
Natasha
Hi,
Since Bridge is a newer theme it also has more options and elements than Eden does, as well as a new admin panel. Regarding the speed, we have a lot of options and functions turned on on our live site since it is there to show everything that can be accomplished with the theme, so this is probably why you are experiencing some speed issues when viewing the Bridge demo site.
Qode
Dear sirs,
I don’t know how to setup my blog page like this on your example http://themeforest.net/item/eden-retina-multipurpose-wordpress-theme/full_screen_preview/7068526 (Blog template: Masonry).
I want to have layout like Masonry template, with 10 posts on my page AND PAGINATOR at the bottom of the page? Next, will load another 10 posts in the same layout. Do not know where I was wrong. I have choosen the template, and I have only 10 posts from my 30 in posts category. How to load another 10 and another 10? Do not know how to display paginator.
Can you write me steps how to do it?
Hi,
You can display pagination on blog lists by going to Qode Options > Blog > Blog list and setting pagination to “yes”.
Hope this is helpful.
Qode
Dear sirs,
I want to buy this theme but I have one important pre order question. Is it possible to have menu like this http://www.landrover.co.uk/index.html on Eden Wordpress Theme?
Full width menu, with blocks, and the same for child pages.
Can I make something like that in theme configuration, or I need to change CSS code?
Hi,
Unfortunately this type of menu is not possible with our theme.
Qode
Even with custom css modification? I will pay extra for that service. Hm?
Hi,
Unfortunately we don’t take any custom work.
Qode
Ok sir. I have purchased the theme before couple of hours. Tnx
Thanks for your purchase. 
Qode
Hi Qode, some pre-sale questions for you:
I have started building my site with Elision and I’m considering a jump over to Eden because it is a little newer and has a nicer layout. I’ve built some portfolio pages and standard pages with “Visual Composer” so my hope is that I could buy and install the Eden theme and just change to that theme. Can you give any advice or guidance on how much work would be involved in transitioning to a different Quode theme? Can I just change the theme on WP dashboard or would I need to rebuild my pages?
It seems that Eden is missing some of the elements and shortcodes that are present in Elision, specifically Drop Caps and image with icon/text on hover. Can you confirm?
Is it possible to adjust the portfolio grid page to display the project title and a line of text in addition to the tags? Also, can the image be changed so that the image links directly to the project instead of showing the three icons (zoom, link, heart)?
Thanks!
Hey,
Eden theme is newer than Elision, so it has more features, more properties of each shortcode, more shortcodes, etc. That being said, you will not need to re-do whole content, but you will need to adjust shortcodes that changed. It’s hard to say what effort is needed, but I guess it shouldn’t be too bad, as you can definitely keep blog posts and portfolio items..
Eden preview (demo) site was experiment, where we decided to demo only some shortcodes, but it has many more than shown.
Regarding portfolio changes, this will require custom work, and our team can point you into right direction.
Qode
Great theme and we are excited to finally start using it!
I am trying to import the demo content, but it keeps timing out on me. The import gets to 60% and stalls… tried it 3 times now. What are the alternatives?
The demo content is NOT uploading
We have increased the time to 25M, still NOT working
Please check. The admin access provided through your ticketing system. Please let us know if you need anything else. Thank you!
FYI – we have also purchased BRIDGE theme in the past, and import worked fine on same server. Please let us know ASAP. Thank you!
Hi,
Can you please give us ticket ID so we can take a look?
Qode
Facebook share not show image and description on post and just display the domain. What the problem?
Hi,
please submit your ticket to http://qode.ticksy.com/ with link to your site and temporary WP admin access and our support staff will take a closer look. 
Best Regards
Qode
Ticket #268873 with site and temporary WP admin access created, plis help. Thanks
Please view all post on the site then check the facebook share button on that posts… Thanks
Hi,
Support team will take a look asap.
Qode
Hi
This is agreat theme, but one thing appears lacking at the moment – the ability to add pagination to the portfolio.
Is this available and I have just overlooked it?
...or do you plan to add this…? I can see you have it on the blog pages…
Thanks Jeff
Hi,
Unfortunately it is not available on portfolio pages. Since it is a shortcode, we integrated there ‘Show More’ button.
Qode
Thanks, is there a way around it? – I would prefer pagination to the ‘show more’ button
Hi,
It is not possible without changing the code. You can see how we did id for blog list templates, and then you can edit shortcodes.php and try to render pagination instead of show more button. So, it is not possible without some custom coding.
Qode
Ok, thanks for the reply…
...really think this would be a nice addition to the theme. Please consider adding it to the next update, as well as an update to all the font awesome icons 
We will consider it, thanks…
i look forward to it, if you will decide to add it 
How can CSS animations be added to text elements? I only see the css animation option for rows and for images.
Hi,
You can always add rows and place element inside the row. You can add row to column.
Qode
Ah alright. Thanks 
No problem 
How to know my Purchase Code to open ticket? Answer at the site is “Find this on the Downloads Page by clicking the “Download” button next to the item, and then click the “Licence certificate & purchase code” link.” but where to find that Download Page? Please give me a link or send this code via e-mail. Thank You.
Here you go: http://themeforest.net/downloads, this is Downloads page 
Thank You. 
Can I update the Visual Composer to 4.3 without compatibility issues with the theme? (I bought the plugin separately)
Hi,
Yes, you can do that. We are still testing plugin to see if it affects something on our design, but you can always downgrade if you find issue 
Qode
I did update and it has issues! How can I downgrade? Where can I download the older version?
Hi,
May I ask what were the issues you found?
You can locate our version in eden > plugins > folder, js_composer.zip file.
Qode
The issue is that every full width block is not full width. There is a margin on the left side of the content. Can be found here: http://new.webkoenig.ch. If you have a solution, it would be great. Then I didn’t have to downgrade.
Hi,
After inspecting the issue we saw that there were some changes in html by VC authors, so you can downgrade VC by locationg working version in eden > plugins > folder, js_composer.zip.
Qode
This problems has never been fixed!
There is a new version of WPBakery Visual Composer available. View version 4.3 details. Download new version from CodeCanyon.
Can you post the code from: Editing js_composer/js_composer.php (active)
so I can update it!
Thanks
Hi,
When we updated theme few days ago, 4.2.3 was latest version. 4.3 was released after that. We will update plugin with the next update.
Qode
hi!
im having several problems with the theme… i think most of them are because my cheap host
... but.. can u guys help me fix it? its http://commatex.com.br/
problems:
logo image dont appear
contact form return server error
video slideshow dont work (nothing appear, just the pattern background)
any help in these three questions? ;p thaaanks! i think i would need a decent host ;p
Hi,
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you?
Qode