38442 comments found.
hi themenectar, just want to start of by saying that you guys did an outstanding support for your products.
i have another problem, the image gallery preview looks “pixelated” (looks low quality resolution, you can view them here; http://goodsatoshi.com/we-are-hiring/
but if i click them to enlarge the pic, it looks fine. how to fix this?
ty
Thanks a lot tiyo!
I’m seeing the image being served at 150×150 somehow – Try to regenerate your thumbnails really quickly: https://wordpress.org/plugins/regenerate-thumbnails/
Cheers
Hello.
I’ve been using the visual composer to add a Text Block but the block doesn’t give me much text editing capabilities. I have to switch between classic and visual to make a text larger. The text block looks Like so: http://i.imgur.com/mfn7ofz.png
I’ve tried it on FF and Chrome.
Hey theljmusic, there should still be all the editing tools as available in the main text editor – is there anyway you can open a ticket in regards so I can check this out? http://themenectar.ticksy.com/
First off, thanks again for all your help – this truly is the best theme I’ve ever purchased 
Just wondering how to remove the dates from the portfolio text with the Meta/overlaid zoom effect.
Thanks again!
Hey cantedpictures!
You can turn the dates off in your portfolio options tab in the Salient options panel 
Cheers
Presales questions:
Hi Nectar! I saw that in this theme, you can set a blog in a category. But I don’t see the Category filtering on top of the blog. Is it possible with this theme?
Thanks, - JN
Hey JN!
As of now there are not blog filters for categories like the portfolio but you can indeed link to direct categories if needed as you saw.
Cheers
Hey Nectar!
I’m using your theme on my website and I love it, so do my users. One thing that concerned me though is the fact that I have two HD videos (mp4 and webm) as backgrounds on the homepage, and I also have a preview image for the both of them. I’ve compressed the videos as much as I can to reduce file size and preserve quality. The WEBM files are GREAT in file size, both under 3mb for the quality. The mp4s however as small as I can get them, ~15-16mb each.
Now most browsers support webm and the site loads fast, I also have a CDN and I’m using a very fast premium web host AND a premium cloudflare account to speed up my site. However with the video background, on safari, it has to load the mp4, and it seems as though it loads the mp4 before the JPG, because sometimes the video sections are black for over a minute.
I was wondering if there’s any way to get the JPGs to load first, then the mp4, so that the site doesn’t look blank in those sections before the video starts to play.
Thanks!
Hey deezydev!
Your videos shouldn’t need to wait until they’re finished loading to start playing on Safari – the video size I aim to use for the demo is actually a bit higher than that even (around 25mb). The video bg should start playing as soon as it can and continue to load while doing so. Anyway I can see your URL to check it out?
Cheers
Hey! I’ve created an admin login for you to give you access and I sent the details in a ticket, #261815. Thanks!
Thanks for opening the ticket, i’ll be with you as soon as I can 
Thank you! 
You’re welcome 
Hey, I myself did not purchase this, but my friend did, I’m making a site for him. So it wont say Purchased, but… I was wondering for the social media buttons, the ones where we dont have a URL to point to, like LinkedIn, how to remove that? Since it does not “Auto Hide/Remove” if a URL is not provided. Thanks!
Hey hvalner,
you can control which buttons display via the header & footer options tab in the theme options panel 
Cheers
Hi TN,
I’ve been searching for this answer, but haven’t seen it:
1. How do I add a hover color to my nectar slider buttons? 2. How do I add the animated arrow to the nectar slider buttons? 3.Is there a way to stack the nectar slider buttons instead of having them side by side?
Thanks! Seth
Hey Seth!
1. Right now this is only possible if you choose the “Transparent W/ Solid BG Hover” otherwise css would be needed or the use of the method described in my answers to your second/third questions 
2/3. This would be possible if instead of using the nectar slider buttons you added actual button shortcodes into the caption field – this way you could use the shortcodes which support icons and also control the positioning to be stacked.
Cheers
howdy – so is there a good way to use pp to launch images or videos from nectar buttons? seems like this would be a great option to have next to open in new window. open in lightbox/prettyphoto or what ever.
right now, i am just placing html button code with pp in the class section. it seems to work fine but there is no animation on the text when using the has-icon button. the icon transition ins but the text doesn’t slide over.
thanks!
<a class="nectar-button large see-through has-icon pp" style="visibility: visible; color: #ffffff; border-color: rgba(255, 255, 255, 0.74902);" href="http://vimeo.com/72855939" data-color-override="false" data-hover-color-override="false" data-hover-text-color-override="#fff">Watch Video <i class="icon-facetime-video" style="color: #ffffff;" /></a>
Hey ozoneinteractive!
If you add the URL of a Vimeo or Youtube video into the button URL field it will automatically open via prettyphoto – however there’s nothing in place for images yet.
Cheers
Hi my WordPress is WordPress-3.9.2 and getting this error when activating theme “Fatal error: Class ‘WPBakeryShortCode_VC_Row’ not found in /home3/csgknyio/subdomain/redesignum/wp-content/themes/salient/nectar/nectar-vc-addons/nectar-addons.php on line 399”
ill go back to 3.9
Hey syfer1987,
since this isn’t a known issue can you confirm no plugins were causing the issue?
Cheers
Hi there,
Hoping someone can help? Salients theme’s default background page colour is a very very light grey and I need to turn this too white site wide but don’t know where to change this??
Also my logo in my header is fine in size until it gets to mobile and then its unreadable and far too small is there a way around this?
Many thanks
Hey WilsonMiller!
1. Add this into the custom css box located in your Salient Options panel:
.container-wrap, .project-header, #page-header-bg {
background-color: #fff!important;
}
2. http://themenectar.ticksy.com/ticket/46745/search/
Cheers
Hi unfortunately neither of the above code or the code from the link above seem to be working? I am copying and pasting into the custom css box in the general settings of the salient theme options but having no joy?
http://therubiconagency.comThe background is still light grey and the logo on mobile is still tiny?
Please help!
Hey again – it appears you’ve accidentally pasted the pre tags in as well – delete those and the css will be able to apply 
Brilliant thanks that works perfect now! Another quick question, we have an toggle/jquery/accordion widget on one of our pages but when you click to drop the individual tabs or more than 1 it drops but disappears behind the footer, here is the link to the page: http://rubiconagency.com/develop-your-brief/
Hey again! That’s occurring because of the full width content row type – if you can’t change that for one of the other two, you’d need a small js mod in the init.js file to accommodate for the dynamic height
There is a way to fix it? thanks in advance
Hey jocker017,
Try adding this into the custom css box located in your Salient Options panel:
.home .masonry-blog-item {
width: 48%!important;
}
Hi, thanks for reply. I’have tried but the second “post” slide down.. what’s wrong?
Hey! It seems that there’s only one post on the home page currently – anyway you can add in the second so I can take a look?
Hi, there are 2 post in home page, you can see that?
I can see it now – try changing that snippet to:
.home .masonry-blog-item {
display: block !important;
float: left !important;
left: 0 !important;
margin-left: 20px;
position: relative !important;
top: 0 !important;
transform: none !important;
width: 47% !important;
}
Hi, it works, but remain much white space between first row and second row. Seems like keep the previously position. thanks again!
Hey again! If you set the row to the full width background type you’ll be able to precisely control how much spacing is between each row with the top/bottom padding inputs
Oh, and one more thing. On my homepage i made a full width row with “recent projects” item in it. It shows 3 portfolio items, but can i change this to 4 or 5 items (and thumbnails would be smaller) and get rid of the spaces between the items.
Hey again,
the recent projects carousel actually adjusts the column number based on the current screen width so it could be 4 or 5 on larger desktops – also what project style are you using? If you’re using any other than the default they should already be sitting directly next to each other with no spaces assuming you have the fullwidth option active for the carousel
Cheers
Thanks for the fast reply. I’m on 1920×1200 resolution and still 3 items with a white space between them. I’m using Ascend style and project style: Meta from bottom on hover + entire thumb link
www.realizm.nl/rlzm8
No matter what i change, it stays with 3 items with a white space separating them. It should be 4 or 5 without white spaces.
Edit the actual recent project element and ensure you have the option for “Full Width Carousel” checked 
Hi< The row is set on “Full width Content”
When i’m in “Edit Recent Projects” there is no option for full width carousel, i can’t find that option anywhere. I can only select witch portfolio category, project style, heading text, pagelink text, page url, hide carousel controls, number of projects to show and lightbox. There are no more controls.
In the Salient theme options is portfolio also set on full width. I have no clue what to change.
Hmm.. it seems that this option is only available in the sortcut section, and not in the elements section. so i replaced the code from the element with the one from the shortcode, and now it works. But.. it oly shows 4 items when im on 1920×1200 resolution. is it possible to have smaller thumbnalis, so 4 or 5 items can be next to each other in a lower resolution? I’ve seen in on other websites, so there must be a way.
It would take a js mod to the init.js file located in the js folder – open that up and change this line:
var colWidth = ($(this).parents('.carousel-wrap').attr('data-full-width') == 'true') ? 500 : 353 ;
to this:
var colWidth = ($(this).parents('.carousel-wrap').attr('data-full-width') == 'true') ? 353 : 353 ;
Hello,
I’m setting the Hammy plugin to resize images based on your device that displays the website.
I’d need to know how the class and id of container images and breakpoints of the container in question.
Here is the screenshot of how the plugin should be completed.
Thanks in advance
Hey VikingKingSkin!
You can use ”.main-content” and the breakpoints are 690, 1000, 1300 
Cheers
Hi, I’m using your theme for a while now. Awesome. However… after updating to the latest version i have trouble with the portfolio that i had not before. The thumbnail sizes are not the same. All images are 1280×720 or bigger, and in the previous versions all went fine. Check www.realizm.nl/rlzm8 (if you go to www.realizm.nl you see the previous version where the portfolio is working fine). Please help.
I fixed with custom thumbnails. It looks like there is a bug with thumbnails processed before the latest update and after.
Hey jochem,
If there’s anyway you can create a test page or revert a couple projects so I can see the issue I’d be glad to help 
Cheers
Perhaps a bit off-topic but I wonder if you can recommend a Facebook Like Button-plugin that goes well together with Salient. The one I am using has some conflicting code according to your answer in one of my previous questions.
Thanks
Hey fredrics1,
unfortunately I don’t have a plugin to recommend for this – which was the last you were using that gave you the issue?
Cheers
Hi, how can i change the typography, color and size, only in the menu on the header?
Hey luis_rascon,
you can handle the font family/size through the typography tab in your Salient options and the coloring in the header tab of the Salient options panel 
Cheers
Hi – I wonder can you help me – I’ve set up a website using Salient but for some reason the footer widgets are not appearing? All thats showing is the social media icons. I have activated the footer, selected the copywrite feature and added the main menu to one of the footer widgets. Thanks
Hey lorcan73,
can you please share your URL so I can take a look?
Cheers
I’m going crazy trying to figure out how to change the colour of the logo and the menu text based on the slide in the nectar slider. I see on the demo site it can be done but I can’t figure it out. If the text on the slide is set to dark then the logo should be dark and the text should be dark and if it is set to light vice versa. It’s not always the case though based on the image but for now I’ll be ok with knowing how to cause the logo to adapt to the slide that is visible.
Hey likeacat, the menu text will change when you have “dark” selected for the “Slide Font Color” in your nectar slide. Please also ensure you’re using v4.5 or above of the theme since this functionality was only just added in 
Yes I am using 4.5.1. Dark is selected as the text colour but it does not change. Anything else I need to check?
I was using it via a child theme so switched to the main theme just in case there was a bug but it still does it. The slide appears and the font on the slide is dark but the menu items are white. Weirdness.
Anyway you can share your URL so I can check this out? (There’s no further steps required other than what I mentioned above)
I sent the details already via a support ticket. Thanks!
Thanks – what’s the ticket id? 
?I found the bug! If you edit the Nectar Slider on the page, and do NOT check the Parallax Slider? option then the menu colour options no longer work based on the slide colour. Simply test it by removing the Parallax option and you will see the logo and menu items remain one colour only.
Hey likeacat! You’re right – that will be sorted in the upcoming update due out tomorrow 
Hey guys. I’m not sure if you fixed this and then it broke again somehow but the same issue still persists. I’m using 5.5.2 and I have to select the parallax effect when I add the nectar slider otherwise the Slide Font Color setting is ignored.
Hey – make sure you’re setting the row to full width background which the slider sits in 
Thanks so much for your time. And as always; GREAT THEME>my favourite by far. Cheers
Dave
Hey Dave!
The easiest way to get rid of the theme specific lightbox styling would be to open the style.css file and delete that section. To find it just search for “Prettyphoto” and delete all the lines below that until you reach the next section (scrollbar) 
Cheers
I’m a long time Salient user and really like the new theme you guys released called “ascend”. I downloaded the full file and see that there is dummy data for ascend. If I import this, will it cause any problems with my existing site running the clean version?
Also, I noticed there is a salient.zip and salient-child-theme.zip in the download. Can you explain the difference between the two? I tried looking in the user guide but didn’t find the answer.
Thank you!
Hey ehong33234!
1. It simply won’t import any pages that already exist with the same name that may be in your setup so there’s no need to worry about overwriting 
2. The child theme is only needed if you intend on making mods to the theme files http://codex.wordpress.org/Child_Themes
Cheers 
Hi, thanks for the answers. I just tried the dummy-data import for Ascend and it said all pages “already exist” so it didn’t import anything. I really like your “about us” pages and how they are setup in Ascend so I just want to be able to look at the visual composer structure and use that as a template. Is there another way for me to achieve this? Thanks!
Here’s the code for that page you can paste into the text tab on your editor to get the setup 
Cheers
Thank you so much!
You’re welcome 
Hi, I uploaded all dummy data, changed general settings to ascend (confirmed) and imported demo-theme-options but can’t get the CSS to look like your ascend demo (i.e. my menu text is not bolded and small, etc). Do I need to do something to activate the ascend css in the salient css folder? How can I get all of my fonts to match your demo?
The fonts are selected in the typography options tab of the Salient options panel – however the ascend options import should’ve placed those for you. Here’s the selections you can copy
http://i.imgur.com/Oqd0dB6.jpg