38352 comments found.
Hi there,
Love the theme, just have a couple of quick things that I would love your help with:
1. My client is experiencing very slow performance with the portfolio / image galleries across the site, both on the homepage here: http://www.jofrancesphotographyauckland.co.nz/ and the Work page here: http://www.jofrancesphotographyauckland.co.nz/work/ is there a reason why these would load so slowly? Portfolio items all (or at least most) have custom thumbnails at the smaller size, so don’t know why this would load for so long.2. On the homepage both the top and the bottom rows of the portfolio preview tiles have been cropped, so that they appear vertically smaller. Can you please help?!
Thanks again., Camden
Hey Camden,
1. From the home portfolio with no cache I’m getting a very quick load on the items – on the actual work page it’s a bit slower, probably around 3-4 seconds but that’s because there’s near 100 images so it’s a fair amount of requests. How long is it taking on your end?
2. Add padding to the top/bottom of that row – try something around 40 for the values 
Cheers
Hi again, this is taking 30 seconds to 1 minute at my end, far too long. Do you have any suggestions on how to fix this?
Where are you located? It’s possible I’m just closer to your server (east coast US) but it seems unlikely that it would cause that large of a difference unless you were out of the US
Am located in New Zealand. It appears that all thumbs from all categories load on page load, so nothing displays until everything is loaded. Is there any way to fix this? At this stage I am considering breaking each portfolio category into separate pages in order for them to load quicker, but am not sure if even this will help? Is there a better solution?
Pagination would definitely help – the portfolio needs to wait for the images to finish loading in order to properly initiate the isotope plugin on them or else the layout would look messed up. Also if the business will be expecting most of the traffic closer to your area it might be worth it to move your server location closer to get higher performance naturally
Thanks. I have now moved each portfolio category onto a new page, certainly not an ideal solution but I’m hoping it helps. Now I am encountering new issues…
For some reason now I cannot remove the 35px gap under the bottom of each set of portfolio thumbs, any suggestions?
Also, is there a way to make the drop menu under ‘Work’ white with black text rather than vice versa? URL is here again FYR: http://www.jofrancesphotographyauckland.co.nz/
Hey again!
1. Change the row type that each portfolio is in to “full width background” to eliminate the bottom margin
2. Yes, you can configure the colors for that by selecting “custom” for the header color scheme in your header options tab in the Salient options panel 
Hi again Themenectar! Loving the theme still, but really battling with loading issues still. I have paginated different portfolio categories which has helped a bit, but after clicking thumbnails the large images in lightboxes still take a long time to load. I believe this is because every image in the category loads once you click on a thumbnail—is this the case? If so, is there any way to disable this and only load the full image that has been clicked? See examples here http://www.jofrancesphotographyauckland.co.nz/work/baby-toddler/
Hey again! I’m actually seeing the images load in the lightbox once clicked within 1-2 seconds max – the lightbox is only loading for the image clicked on to load as well, your images also seem to be web appropriate compressed. How long are you seeing the images load for when clicking on the lightbox trigger?
It is taking 5-6 seconds to load the first photo, but then the next photos in the lightbox load almost instantly, which makes me think that all category images are loading once you click on a thumbnail—so is this not the case? Is there any way to speed up the performance, any plugins you could recommend or any other fix to help with speed? This is an ongoing frustration for my client!
Hey! W3 Total Cache for page/browser caching and BWP minify for minification – however even on the first image load I’m still seeing only around 3 seconds
Hello,
Very cool theme. I am interested in how you might add different images or icons (font-awesome, for example) in front of each of the menu items in the header.
You would have to edit the header.php and create a custom menu? Could you provide some basic code to show what to type in header.php and where it in file the code should be placed?
Many, many thanks.
Hey worldwidewhirlwind,
The easiest way would be through adding list items into the header.php menu:
http://pastebin.com/3rJueEwfCheers
Thank you, that works nicely, the only thing is though that I am using Page Scroll to ID in my Menu. So, when I add the list items directly to header.php I need to find a way to include the Link Relationships (XFN). I have been searching the web for the code to do this without any luck. Any help with how to do this would be greatly appreciated. Many thanks in advance with this.
Here’s an updated snippet with the rel on
http://pastebin.com/zHdDX425
Thank you so much! It works as you mentioned! Lifesaver. One final question- now, when I go to the iPad vertical view and press the three lines to show the menu it shows “No Menu Assigned.”
How would I make it so the menu items I inserted in the header.php shows in menu in the vertical iPad view?
Thank you so much for all of your help.
Hey!
You’d need to also add them into the mobile-menu div unordered list 
Cheers
Got it. Fixed. Thank you!
You’re welcome 
Great theme! Thanks. What I really miss is a zoom gesture (with fingers – like in the “old” sites) The portfolio images are very small on mobile and I want the users to be able to get closer to the art details. How do I get it? Probably a code line I need to add or remove?
Hey tzachik,
In the header.php file – change this:<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=0" />
to this:
<meta name="viewport" content="width=device-width, initial-scale=1, user-scalable=1" />
Cheers 
Thanks. Worked great. the only problem is that my fixed header is growing too, interdependent and thus cover the zoomed image (check tzachik.com on mobile and you see). Any way to avoid it?
That’s the nature of fixed headers when zooming which is one of the reasons the fixed styling is removed in the responsive mobile view – you could change it to be unfixed as well if you’re not using responsive design by adding this into the custom css box located in your Salient Options panel:
@media only screen and (max-width : 1000px) {
#header-outer {
position: relative!important;
height: 52px!important;
padding-top: 10px!important;
margin-bottom: 0px;
}
#header-outer #logo { top: 6px!important; left: 6px!important; }
#header-space, #search-outer { display: none!important; }
body header#top #logo img {
height: 24px!important;
margin-top: -3px!important;
top: 3px;
position: relative;
}
}
Hi guys,
I discovered something odd. When I use the “standard Blog NoSidebar” my single blog posts appear normal. However, when I change this to one of the other presets (for example: “Standard Blog W/ Sidebar” the footer cover the entire page. In my case, the entire page is black. The only time this doesn’t happen is with “Standard Blog No Sidebar”.
Any thoughts on what going on?
Thanks in advance, Marlon
Hey Marlon,
If you can share your URL i’d be glad to check out your setup 
Cheers
Thnx,
I now set it to “Standard Blog W/ Sidebar” http://proxplain.com/blog-animation-tutorials/Hey again! It looks like there’s some unclosed HTML tags in that page somehow – it could be from a post or on the page itself. If you can open a ticket in regards I’d be glad to take a further look for you 
Hi again. I think I have tried all I think but cant find it. The font-type used on the call to action bar…? Which one is that?
Hey Peter, which demo are you referring to? 
I have searched and searched but cannot find anything on what exactly the ascent-theme means? Only change I found was a full screen search bar?
Hey peter, it’s general styling changes that include various mods to the search, blog single post styling, inputs and some other theme elements
Another quick question!
When using the header on a mobile device, how do I make it so I don’t have to click on the arrow to use the dropdown menu? What I’d like to do is just click on, say, “Photography” and have it dropdown as opposed to clicking on the dropdown arrow.
How could this be achieved? 
Thanks again!
Hey again,
You’d need to open the init.js file located in the js folder and change this line:
$('#mobile-menu .container ul li:has(">ul") > a .sf-sub-indicator').click(function(){
to this 
$('#mobile-menu .container ul li:has(">ul") > a').click(function(){
Cheers
Hey ThemeNectar! I’ve tried the above code, but now when I click on the mobile header, nothing drops down
am I missing anything?
Sorry here’s the whole modded function to paste in over your current one: http://pastebin.com/25bZ3w8c
My Google map icon is not working either too.
Hey allanportilho, you just need to update to the latest Salient – this issue was sorted in 4.5.21 
Updates not appear in the Wordpress theme panel
Emails are sent out for each update if you have that option checked in your downloads tab in ThemeForest – you can also follow them here: http://themenectar.com/changelogs/salient.html
Hi, is it possible to hide/show the page header and footer with this theme, to create landing pages etc. Thanks
Hey simvegas!
Yes – you could use this css on the page you desire to hide the header/footer:
#header-outer, #header-space, #footer-outer {
display: none!important;
}
Hey ThemeNectar!
I was just checking the contact page on my website (https://cantedpictures.com/contact/) and I noticed that my Map Marker Icon is no longer loading.
Can you please help me resolve this issue? Not sure what could be blocking it 
Thanks again!
I realize that the above link isn’t working correctly, so I thought I’d correct it: https://cantedpictures.com/contact/
FIXED! Read older posts, and anyone having issues with the Map marker, please update to 4.5.21 (just re-download the file through ThemeForest) Hope that helps anyone else! 
Hey cantedpictures, I’m glad to hear you found the answer 
Cheers!
Sorry one other thing. On the mobile version when you are looking at individual portfolio projects it lists the name of the project twice . Exactly the same both times, one on top of the other over the arrow buttons. When you browse some of the projects in a normal browser you can kind of see a partial of this show up (not in all of them though). Almost like it’s a jpeg that partially loads on top of one that fully loaded. How can I fix this?
Hey again – if you have share your URL i’d be glad to take a look at this too 
Here is the temp url http://74.220.215.247/~ericawil/
Hey again,
Checking on my phone and browser when in a narrow window I can only see the black line issue but have been unable to replicate the duplication of the title – what phone are you using & can you see the same on the demo? http://themenectar.com/demo/salient-frostwave/
Add this into the custom css box in the Salient options panel to fix in the black line:
body.single-portfolio #post-area {
margin-top: 0!important;
}
Thanks for the code. I don’t see either problem on the demo, just my site. Here is a screen cap of what shows up on my phone: http://74.220.215.247/~ericawil/wp-content/uploads/2014/08/IMG_7891.png And I’m using an iPhone 5.
You’re welcome 
I can see it occurring now – it seems to only be on certain projects. Anyway you could allow me to log in so I can see how that’s happening? I can’t recreate it locally with any combination of header settings in a project
Yes. You can log in. You already have my email but if you need it again its: ericawilliamsillustration@gmail.com
Thanks – sorry it’s hard to remember who every user is when dealing with so many different people everyday. I logged in and applied a fix – is everything looking ok on your end?
Yep! Totally fixed now. I just noticed one more thing that I have no idea how to fix though. If you are viewing an item in the portfolio there is the button at the top left (looks like four squares) and when you click it then you are taken to a 404 error page. Any way to fix that?
Awesome! In regards to the new issue – Have you set the main portfolio URL in your portfolio settings tab via the Salient options panel?
Having trouble with the Nectar slider loading on my site. It takes forever and I can’t figure out why. Tried downloading plugins to optimize the site in general and significantly decreased the size of the images in the slider and nothing has worked to improve this. Please help. Thanks. (:
Hey HookieDuke, can you please share your URL so I can take a look?
Here is the temp url http://74.220.215.247/~ericawil/
Hey again!
It’s occurring because the images you’re uploading are very large – it looks like some are over 9MB which is way too high for the web. Try and compress them to under 1MB and you’ll see a large increase in the loading speed 
Hi, is there anyway to change the size of the hamburger/mobile menu icon. Want to double its size.
Thanks
Hey emlynscott! Add this into the custom css box in the Salient options panel:
header#top #toggle-nav i, header#top #mobile-cart-link i {
font-size: 30px;
}
Awesome, thanks for your help.
You’re welcome 
Hi, How can I in the portfolio “back to all” icon on the right side – next to the arrows and set the title left-justified?
http://www.dc-motion.com/portfolio/motion-graphics-example/Thanks
Hey dc-motion,
Add this into the custom css box in the Salient options panel:
html body.single-portfolio .row .col.section-title h1 {
width: auto!important;
}
body #portfolio-nav ul {
left: auto!important;
right: 90px!important;
}
Cheers
I want the title right justified. the arrows and the “back to all” is not properly
Thanks
Add this in as well:
.single .row .section-title {
padding: 0!important;
}
#portfolio-nav ul.controls {
right: 0!important;
}
Many thanks! Another question I want exactly the same font as used on the demo page. Could you send me a screenshot of the font settings.
Thanks
Here you go
http://i.imgur.com/Dol6Pv2.jpg
Hello,
The past two times I’ve updated the theme I lose formatting. The text becomes different, and images that once fit neatly in their cells become mis-sized. I’ve tried both deleting the theme from the Themes folder and letting the dashboard install Salient, and doing it manually. Each time the theme does install successfully, but I lose formatting. Any ideas?
Thank you
Hey cophoto,
since this isn’t a known issue I would need to get some more details to better help – are you using the “Move Dynamic/Custom CSS Into External Stylesheet?” option in the general settings tab? Is there any URL you can provide to demonstrate the images not fitting in their cell issue?
Sorry I can’t find “Move Dynamic/Custom CSS Into External Stylesheet” in general settings of the Salient control panel, or WP general settings.
I’d like to show you an exemplary link, but I’ve already reverted my site back to an old version of Salient. What I need to do is install the update again and leave the site with errors intact so that you can view it. The lack of formatting isn’t noticeable to visitors who don’t know what the site is supposed to look like.
If you don’t see the option in your general settings tab you’re probably on a version before that was added so it’s inapplicable. When you were mentioning the images not fitting in their cells, what were you referring to? A table element or a column setup?
Hey ThemeNectar,
In the Row text color options, there are: 1. Light 2. Dark 3. Custom
Light and Dark seem to work, but when we set to Custom and define a custom color, the font color does not change. It seems to default to Dark.
Any ideas why that might be?
Hey ribbedtee,
Can you please provide a URL so I can see the row this is occurring on?
Cheers
Hey ThemeNectar, Thanks for getting back to us!
Check out http://ironbullbbq.com/about/. On that page we’ve configured a custom text color for the first row (where the feature image is) and it’s just showing up grey.
screenshot. https://www.dropbox.com/s/wvw0bg7tgdveiye/salient-custom-text-color.jpg?dl=0Add this into the custom css box located in your Salient Options panel to fix it 
h1, h2, h3, h4, h5, h6 {
color: inherit!important;
}
Hey @ThemeNectar, unfortunately that didn’t work 
Made the change, and refreshed About page and the text color is the same. I deleted the cache too just in case.
There appears to be a “use of !important” error??
Thoughts?
It seems to be picking up the color on my end now – what color did you try and set for the row? If you’re still having issues with this please open a ticket in regards with your credentials so I can check it out more for you
http://themenectar.ticksy.com/
Done 
Thanks! What’s the ticket ID?
Dunoo. Can’t access the ticksy website from my mobile. Can you search for ironbullbbq.com?
Back at a computer. Ticket 271017
Thanks! 
Hi, Just posted a response and one final question about that CSS you provided.
I’ll be back with you as soon as I can 
How can I update the VisualComposer version of the Theme?
Hey jmmerchandise, you’d need to use the raw plugin if you’re looking for that – the current vc Salient uses is a forked version and can’t be updated itself
Hi there helpful people of Salient. I have customized the footer.php of my website and I seem to be having some issues in mobile browsers. There is an orange background fill that appears all the way down the right side of the page when you swipe slightly left. Can you help me eliminate this issue? Site is still a work in progress, but is located at Gieka.net/wordpress.
Thanks in advance for any help you can provide.
Hey thegieka,
Try adding this into the custom css box in the Salient options panel:
body {
overflow: hidden!important;
}
Cheers
Thank you so much, that worked perfectly!
Ok, apologies but there are 2 other bugs I noticed and one style issue that I am having a tough time fixing. Here they are:
1. Once you are in a portfolio item navigated to from my work page (example: http://www.gieka.net/wordpress/work/ > http://www.gieka.net/wordpress/portfolio/winter-quest/) the arrows at the top of page of the individual portfolio item used to scroll through all portfolio work only scan you through a loop of about 6 items. How do I get these arrows to navigate through the full breadth of work shown on the http://www.gieka.net/wordpress/work/ page?
2. The marker that I have placed within the google map on my contact page previously appeared and no longer appears there. I tried re-entering the lat/long from google and it is still not showing the marker. Here is the page: http://www.gieka.net/wordpress/contact-3/
3. I would like to change all the plus signs on the masonry portfolio layout on the home and work page (gieka.net/wordpress and http://www.gieka.net/wordpress/work/) as well the send button on the contact form from black to brown #3E342A. Where/how can I accomplish this?
Thanks again. You guys really do have a very helpful team and I greatly the amazing support!
sorry corrected urls as I decided to go live while I work out these final small issues. Links are corrected below:
(work page referenced) http://gieka.com/work/
(individual portfolio item example for arrow issue) http://gieka.com/portfolio/winter-quest/
(contact page issue) http://gieka.com/contact-3/
Hey again!
1. Can you please open a ticket in regards with your login credentials so I can assist?
2. Update to the latest version 4.5.21 and this will be sorted 
body #portfolio.portfolio-items .col .work-item.style-2 i, body input[type=submit], body button[type=submit]
{
background-color: #3E342A!important;
}
Cheers
Will do. Thanks!
You’re welcome 
did you think about “cookies warning” with agree and decline buttons? That extend will be save us from law consequences.
Hey microdesign_polska,
You could use a plugin for that
https://wordpress.org/plugins/cookie-warning/
Cheers
Hey Themenectar, I have moved my comment section into the sidebar on my posts for various reasons. You have an option available for portfolio items “Portfolio Sidebar Follow on Scroll” and I’m hoping I can add this to my posts? As readers scroll down posts it would be great if the comment section scrolls down with the user. Maybe I can do this manually for now although I think in the future this would be useful to add to the theme considering the sidebar in posts and portfolio acts much in the same way. Thanks.
Hey owenprescott!
As of now you’d need to do some custom development to get that option available outside of the portfolio but the idea to make that possible by default is already on the wishlist 
Cheers