2001 comments found.
Hi.
Stunning theme. Maybe the most multifunctional and yet still beautiful theme I have worked with yet for WP. Great work
A couple of questions regarding the ‘Grace’ styling I am using;
1. Can the front page be made to be “boxed” so that the scrolling image slider that sits across the middle doesn’t bleed all the way to the edge of the screen?
2. Also, (and I am sure I have missed something simple here!) but how do you change the Social Icons underneath the slider. I want to change the click links and remove / add a couple of icons. I looked through Widgets and could only find one under “Side Area” and that didn’t change the front icons when altered.
Thanks in advance, Richard
Hi Richard,
thank you very much for your kind words, we are happy to hear that 
1. Unfortunately, we don’t have an option to make only one page boxed, you can have whole site boxed.
2. Those icons are added to the footer bottom widget area. You can change them in Appearance -> Widgets page
Select
Hi – Is it possible to change the transparency level over the portfolio images?
Hi,
yes, it can be done in theme options panel in Select Options -> Elements with this option:
http://screencast.com/t/2eFEz54AWddMake sure that you have latest theme version because we have added this functionality in some of our previous theme update
Select
Hi – Nice theme but I have serious issues with very basic stuff. Your sidebars – how are they setup in this theme? There’s no option to choose them either (remains inactive) , Woocommerce sidebar? I click the 1/4 right and then no option to choose a sidebar. ? I’m no novice to WP but find it impossible to work out. (Working offline so cannot send you my details) Please advise – thanks
Ok – please don’t bother I figured it out
Hi,
glad that you have solved your issue. If we can do anything else for you let us know
Select
The theme is full of bugs and I’ve only been using it a couple of hours—I’d quite like a refund to be honest but I’ll list a few of the issues I’m having for the benefit of other current and prospective buyers:
1. Native Wordpress video embeds do not work on pages using the Visual Editor 2. Fonts generally don’t always do what you might expect them to, for example, the left-nav font color, or font family overrides simply do not work consistently 3. Masonry seems to break and forms a middling gap when the window is a certain width
The final straw is that all of the settings on the global settings page and on the individual pst/page/portfolio pages are just awful – very text-heavy and lazily implemented. You really have to trawl the user-guide to figure out what you need to do.
I’m sure I’m just touching upon the tip of an iceberg here because I’ve only been playing with the theme for a few hours and am truly annoyed I chose to use this over the themes I’ve used previously.
Will have to start on this client project from scratch tomorrow. It’s a shame.
Hi,
thanks for your purchase, we are sorry to hear that you have issues with our theme.
We are more than willing to help with all the issues that you have, WordPress or theme related. We provide help here on ThemeForest and on support forum at http://select.ticksy.com/.
Please submit your tickets to our support forum with link to your site so we can take a closer look at the issues that you have, let us work together on solving them
Select
Hi Select, I just submitted a ticket for a Select Slider related issue, I hope to have news soon.
273352
So far, great theme!
Hi,
thanks for your nice words, glad that you like it
Thanks for submitting a ticket, our support staff will reply soon.
Select
Hi Select, I’m running out of time and still didn’t get any support, I really appreciate if you can help me today. Sorry for being so insistent. Thanks!
Ticket #273352
Thanks. Just assigned your ticket to support team
Dear Hazel team, I’d like to purchase the Hazel theme for one of my clients, we decided on ‘Kira Gold’. What do I need to buy? Is it the complete ‘Hazel – Multi-Concept Creative WordPress Theme’, because I can’t find just the ‘Kira Gold theme’? Could you let me know please Many thanks in advance for your feedback, kind regards, Marcel.
Hi Marcel,
thanks for your interest in our theme, glad that you like it
All of our theme examples are created using Hazel theme and theme options panel where you can choose your styling options. Our theme comes with demo content which you can import on your site and make it look just like the demo that you like, in your example Kira Gold
This means that you need to download whole theme, install it and import demo content that you like.
Select
Many thanks for your quick reply! Cheers, Marcel.
You’re welcome
Select
...I just installed the Hazel theme but it did install any demo content (Kira Gold I am looking for). Could you advise please? Is there also a styling option in WordPress where I can modify the CSS-styles? Many thanks in advance.
Hi,
please submit your ticket to http://select.ticksy.com/ with link to your site and temporary WP admin access and our support staff will help.
You can write custom CSS from Select Options -> Custom css field
Select
HI!
How do I add my social media links to my page? Also how do I change the color of my pages titles on my opening page of my site?
Jess
Hi Jess,
you can add social share shortcode to your page.
http://screencast.com/t/7CCaQDY9EFYdYou can change title color on each page in it’s Select Custom Fields with this option:
http://screencast.com/t/cHqwX6xS7kLSelect
Like on the Violet template the small icons in the top right corner for facebook and instagram, how to i add those? And change the little icon beside my website URL?
Hi,
Go in admin > Appearance > Widgets and add social icon shortcode in Header Bottom Right widget area. http://screencast.com/t/HDvKhW6gCuQ
Regarding ‘little icon beside your website URL’, that is favicon, you can upload your own in Select Options > General > Favicon image
Select
Hello!
I love your theme I’m using Amy-Glass. A few questions:
1. How to take out the side bar option beside SHOP (Main page menu) 2. How do I choose the Portfolio Format? I want text and spaces, 4 column grid 3. How to show the categories in the portfolio page (so entries can be filtered) 4. How to choose Blog with Sidebar option for Blog entries
Thanks! Alexis www.calligraphymanila.com
Hi Alexis,
thanks for your purchase, glad that you like our theme
1. You can disable side area in Select Options -> Side area
2. You can choose portfolio list type in portfolio list shortcode option.
http://screencast.com/t/rCI6WpTul3. You can set this too from portfolio list shortcode options.
http://screencast.com/t/HXEuuH1MnnWd4. You can set sidebar on all posts in Select Options -> Blog options page with this option:
http://screencast.com/t/RiiHjcnrW2eVHope that all this helps
Select
Hi there,
I am interested in purchasing the Hazel theme. However, I was wondering whether it’s possible within the theme to repeat a patterned graphic in the background of the navigation. For instance, say you had a zigzag shaped edge, which you wanted to use to divide between the nav and the slider. Does theme enable this kind of customisation?
Kind Regards,
Hi,
Theme does not have option for header background image, but we can help you how to set it via custom css.
Select
Hey! Love the theme. I have a quick question that is perplexing me a bit. I have chosen the Alice theme and have the Home Simple Grid 2 enabled with the Grid 2 layerslide. However, the Layerslide is coming in smaller than expected and previewed. You can see it for yourself here: http://trifectala.com/
Not sure what may be causing this. Any help getting it to display correctly on the page would be greatly appreciated.
Thanks!
Hi,
Thank you
It is probably due to your server, it is not reading the logo height well, with functions we have set, and that’s why content is not set to be under the header. We can fix this for you in your files if you like. Could you submit a ticket on http://select.ticksy.com/ and past us a link to your site with temp admin access?
Select
HI there,
Fantastic theme. I’ve just uploaded the Diana Gold with the Porfolio Masonry as the home page. I’ve uploaded the site along with the demo images. I’ve read the documentation thoroughly, but I’m having trouble with replacing the demo images with images of my own. Is there any more specific documentation that I could access that specifically addresses portfolio builds? If not, is there any further assistance that I can get directly from you to help me achieve these portfolio changes? Thank you.
Hi,
Thank you
We are assuming that you are using portfolio list wit ‘masonry with space’ type since this type is used on Diana Gold? Whit what you have the problem? You need to upload images that are same in width and with various height, if you want to achieve the ‘pinterest’ look as ours.
Select
How do I create a portfolio for my videos like the gallery type on Molly? WhereI want people to click on any of them and that it opens on a new page.
Hi,
Not sure if we understand you. You want to create portfolio list gallery type? Just create a page and insert portfolio list on that page and choose gallery type for it. Previously you have to create portfolios and insert video in them.
Select
Hi,
I’m new to WP, and have been struggling to get the X theme where I want it for several weeks. I found your theme, and think its beautiful, it seems like it may offer the nuances I am looking for in my layout. I’m really apprehensive now after the X purchase, that Ill find myself in the same territory if I try another theme. X is a solid theme, I just can’t get what I want out of its layout. I have a few questions before I commit.
Does this theme use VC, and is it tailored to the theme?
Are the other bundled plugins tailored to the theme?
Do I need auto regenerate thumbnails plugin?
Your page says something about your approach being better than child themes. Is there something like a child theme, so that If I add minor CSS it won’t be lost when there are updates?
Are the Portfolio grid layouts adjustable? Can you choose how many show on a page if they are being displayed on a landing page with other content?
Are there grid options for blog layouts that can be integrated into a home landing page?
Do all settings possibilities send queries to the server, or is only what is used on the live site called in?
Using a portfolio Grid, does only whats visible get called in?
Do I need to use a caching plugin?
Sorry for all the questions. I feel like Ive been burned once on a theme purchase, Im just trying to make an informed decision.
Thank you very much, I look forward to enjoying this theme.
Hi,
Thank you for being interested in our theme
1. Yes, it uses VC and it is tailored to the theme.
2. WooCommerce, Contact Form 7 (in next update) and Layer Slider
3. If you start from stretch, than don’t, thumbs will be cropped. If you are using existing content, than yes.
4. Yes, you can use child theme for that.
5. Yes, you can choose that in portfolio list shortcode.
6. Unfortunately not, blog layouts are templates, not shortcodes.
7. Some of them no (for example WooCommerce js/css, if it is not installed), but ours js are loading, but if there is no element to execute some js function on that element, that part of js will not be executed.
8. Yes, if you click on ‘show more’, other portfolios are called via ajax.
9. It’s up to you
Select
Love the theme, I do run into a small thing that I can’t seem to find. I’d like to remove the icon in the menu that opens the side menu. I’m not using that area so I have no need for the icon.
I see some theme’s that are without so it should be possible 
Regards.
Hi,
Thank you
You can remove side menu area if you go in Select Options > Left Menu Area > Enable left menu area
Select
Thank you for the quick reply! That did the trick.
I ran into something else, I try to activate the visual composer. I use my envato login name: noskos Created an api-key which I filled out.
Used the item purchase code that I got for Hazel, that didn’t work. Opened up the license file that came with the theme but the purchase code there is empty.
Can you please point me in the right direction?
Thanks!
Hi,
we are not allowed to distribute licence keys for the plugins that come with our theme, that’s why you didn’t get it Don’t worry, we update plugins regularly with our theme updates.
Select
Hello!
Really great theme. I am wanting to work with the Alice template with the boxed slider at the top. I’ve noticed to do this you use a short code, however, the shortcode is not working on my site and just displaying as plain text. Is there anything I am doing wrong? This is the shortcode: [layerslider_vc id=”16”]
Thanks.
Hi,
Did you install Layer Slider plugin before inserting it? If yes, could you submit a ticket on http://select.ticksy.com/ and past us a link to your site with temp admin access so we could take a closer look?
Select
Hi! I’m using the Visual Composer and it’s included image gallery and Pretty Photo lightbox for my gallery pages. I have two questions:
Can I add some space between the thumbnails?
Can I make the lightbox image larger?
There also seems to be some strange compression occurring, reducing the quality of the images. Do you know anything I might be doing wrong?
the site is live at www.kayzar.com.au
Hi,
You can use this custom css (and put it in custom css field) to set some space:
.gallery_holder ul.v4 li, .wpb_gallery_slides .gallery_holder ul.v4 li {
width: 23% !important;
margin: 1% !important;
}
Regarding lightbox size, it will fit in screen size, or if the image height is smaller than the screen, it will take the image original size. ON our screen it is small: http://screencast.com/t/P3hekx6h
Regarding quality, as we said, if image is larger than screen (or larger than calculated lightbox size), image will be fitted (comppressed) into lightbox and that’s why you maybe see reduced quality.
Select
Hi! Where exactly is the Custom CSS field? Which one should I use?
Found it
Great Thanks for the update
Hey I have downloaded the wordpress file zip and tried to upload it via Wordpress -> Add Theme -> Upload. It keeps saying “Are you sure you want to do this? Please try again.”
Feeling frustrated never had this happen before with a 60.00 theme.
Hi,
This link will help: http://themeforest.net/item/hazel-multiconcept-creative-wordpress-theme/8146099/faqs/20982Select
Hi, love the theme. I’m using Lisa – Glass (MASONRY) and the featured image when clicked on is HUGE! How can I make it smaller? http://www.noahsweddings.com/noahs-modern-yellow-wedding-featured-on-one-stylish-bride/
Hi,
Blog featured image is set to fit in content width, that’s why you see it so big. You can use this custom css (wich you will put in custom css field) to disable it:
.blog_holder article .post_image {
width: auto !important;
}
Select
I am so in love with that theme!
But I have unfortunately a few problems: 1. How can I change the button text “contact us” on contact page? 2. Can I change the size of the width from the blog posts from 1100px maybe to 900px? 3. And the page title doesn’t seperate the words in the right way. It seperates in between the words, when the title is too long: HAZEL THEMEFO (first line) REST (second line). So how can I change that words will be full seperated from the others? 4. Is there a way for newsletter subscription?
Thanks a lot for answering! Eve
Hi,
Thank you
1. If you don;t want it to change in global options for buttons (which effect on all buttons), you can set with custom css:
.contact_form .qbutton{
background-color: #ecae80;
border: 2px solid #ecae80;
}
.contact_form .qbutton:hover{
background-color: transparent;
color: #ecae80;
}
just change color code value.
2. You can do it, but it would effect on responsiveness of that page, since first stage for responsiveness is on 1000px, so we don’t recommend it.
3. Add this custom css to custom css field:
.title h1{
word-break: normal;
}
4. We don’t have it integrated. You can use some of plugins for that.
Select
So, I have another problem:
Mein Wordpress SEO says, it cannot work well, because there is a wrong line in the Hazel theme: please delete the following line, or press “fix it”. <meta name=”description” content=”<?php echo $seo_description; ?>”>
And with the CSS code for the “Contact Us” Button, I cannot find, where to change the words “Contact Us”...
Thanks a lot
Oh, and I used the Interactive Banners, but the pictures are light grey and not the normal color… how can I change, that my pictures look normal again? thanks!
Hi,
regarding SEO we suppose that you use YOAST plugin. This plugin is scanning our theme’s header.php file for meta description tag. We have it in our header.php file but it is conditionally added, only if our SEO is turned on. YOAST can’t know that because it is only searching for text, neglecting functionality. This means that it is safe to remove that line of code as plugin is saying
On our Interactive banners we haven’t used any layer across the image that can make them that way. Could you please submit a ticket to http://select.ticksy.com/ with link to your site so we can take a closer look?
Select
Hi, I have a question, in woocommerce what size of product thumbnails should I use? Because right now the look weird
Forget it man, thanks, I already found the right size and regenerate the thumbnails, thanks, good theme
Hi,
glad that you have managed to solve your issue Thanks for your nice words, glad that you like it.
Select
