1278 comments found.
Hey
Is it possible to set your contact form to two email addresses? I mean if someone send the message, I receive in my two email accounts?
Yes – it’s possible, please get help on that on our support forum, thank you!
Hi.
I imported demo content from xml file in WampServer, but with these errors: http://s9.postimg.org/habrvu9dr/error.jpgPlease help. Thanks!
Hi,
Those are notices and you don’t need to be worry about them. You may set below variable in wp-config.php file:
define('WP_DEBUG', false);which will hide those messages.
My website shows blank screen with this error.
Did you try to set above variable in wp-config.php file?
Shows blank screen with WP_DEBUG true and false.
Please send me your admin area login details and ftp login details via contact form, I’ll check this.
I installed the theme on my server and it works. The problem was localhost with WampServer. Thanks. Very nice theme!
Ok, I’m glad to hear that! Thank you!
Hi, i’m trying to upload the theme with your medicenter.zip file however wordpress is asking to “try again” as in not picking up the codes. Is there something wrong?
Hi,
Please check this FAQ entry: http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions#question_39 let me know if that won’t help.
HI, I noticed that the transitions beetwen pages are slow. I mean the charged time is so slow. Is there any way to accelerate that time?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi! I update the theme to the latest version is show 5.9, but the version of the visual composer still the 4.3.3 and we are having problems with the original layout that we where using. and also Visual Composer new version show 4.3.4 for update .i also update wordpress 4.0 .how can i manage
Please help!
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I also have the problem of adding submenu items in the main navigation menu. When I go to menus and drag one under another menu item to become submenu, changes will not be appeared, after the menu is updated. Instead, they become menu items… Could you please advice?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I have an issue; I cannot upload images to my gallery, in order to place them in my pages using the visual composer. The image library does not appear and only shows loading, when trying to choose one image from the gallery and insert it to post. I appreciate if your advice be expressed…
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, my client wants to use that happy woman image with open arms from the slider (1. slide).
Can we just use it or should I have to buy it? And if so, can you tell me where to find it?
Thanks..
Hi,
Yes, you can use all images included with theme on your client website. Of course if used with MediCenter theme, you can’t use them outside theme.
OH My God. You call those silent clips video tutorials? No one can learn from 5 silent clips and following a mouse. You should offer video tutorial with a voice which are in order. I will NOT BUY YOUR THEME.
Videos are showing basic theme functionalities. The content setup is basing on visual composer editor, so it’s simple and doesn’t requires additional tutorials. There is also FAQ section on our support forum, where answers to common questions can be found.
Hi, about the post excerpt, that show me in the blog http://dickensclinic.com/blog-2/ i still see the info
“Maecenas etos sit amet, consectetur adipiscing elit. Terminal volutpat rutrum metro amet sollicitudin interdum. Suspendisse pulvinar, velit etos
This seem like a orphan data that i can not edit it … so i try it to edit in the post content and work good inside the post, but in the brief info show me that info.
Please help me to edit this info.
Show me with print screent or a video tutorial how to edit it .. i still think that this is a error programming.
Hi,
You can edit this text in excerpt area under post content editor. More info here: http://support.quanticalabs.com/forum/topic/9075/update-blog-preview-text
how to decrease size of font in slider? there is a big ones and small ones, how can i change it? thank you
when i click edit with visual composer, my page loading but not finish, i have delete js_composer folder at wp-content/plugins, but not solved this problem,
Hi,
Please post this issue on our support forum. Thank you!
Hello. Any video tutorials so we can learn how to set up the theme? I hope we don’t have to read hours of documentation?
Hello,
Yes, you can find a link to videos in theme description – under ‘Videos’ section.
OH My God. You call those silent clips video tutorials? No one can learn from 5 silent clips and following a mouse. You should offer video tutorial with a voice which are in order. I will NOT BUY YOUR THEME.
Videos are showing basic theme functionalities. The content setup is basing on visual composer editor, so it’s simple and doesn’t requires additional tutorials. There is also FAQ section on our support forum, where answers to common questions can be found.
hi how to change Top text at footer with my own language? i
Hi,
Header and footer content is stored under Appearance->Widgets, so you can make changes there.
no i mean Top at right bottom of website to scroll to top, i need to change Top text to another example ke atas
Ok, I understand. Please go to Appearane->Theme Options and set the ‘FOOTER TEXT RIGHT’ to:
[scroll_top label='ke atas']
awesome, very nice and fast support, thank you…i need some help at your forum thread http://support.quanticalabs.com/forum/topic/10644/how-to-change-background-menu-color-and-why-header-color-not-full/
You’re welcome! I’ve also just answered to your questions on the forum.
niche, 5 star for your support, 
Thank you!
Hi,
Is it possible to remove all the widgets in the post pages?
I mean especially Photostream widget…
Yes, please check this topic: http://support.quanticalabs.com/forum/topic/7134/photostream/#post-33146
hi.. is the theme support appointment form? i really love your theme but i need an electronic appointment services , so any visitor or patient can take an automatic reservation before he come to the clinic
Hi,
There is appointment/contact form available: http://quanticalabs.com/wp_themes/medicenter/contact/ but it doesn’t integrated with a booking system.
how can i integrate it with the booking system?
You’ll need to find some booking system plugin or ask a developer to prepare integration for you.
can your developer help us with this service? even we’ll buy extra fees
I’m not available but you may ask for a quote for this job here.
hi.. is the theme support appointment form? i really love your theme but i need an electronic appointment services , so any visitor or patient can take an automatic reservation before he come to the clinic
Hi,
There is appointment/contact form available: http://quanticalabs.com/wp_themes/medicenter/contact/ but it doesn’t integrated with a booking system.
Hello, I need some help. How to remove Author Date Comments from every post ? Thank you!
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello! We update the theme to the latest version, but the version of the visual composer still the 4.2.2 and we are having problems with the original layout that we where using. For example the sidebar content is under the general content of all pages, please check it out: http://test9.crwebs.net/ When we try to update the plugin of the visual composer, is asking for a API Key and the purchase code, but when we use the code that we have under the license of Envato inside of our account, it says that is not valid, that we need the visual composer license.
Please help!
Hello,
Please check this faq entry: http://support.quanticalabs.com/forum/topic/6423/faq-frequently-asked-questions#question_55
Thanks!!!
You’re welcome!
Hi, i have several question : 1. i have a 333×85 px logo, how to insert it to mysite? i click insert logo on theme panel but nothing happened 2. how to change Favicon icon
thank you
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
oke thank you..
Hi,
Does this theme have a sticky menu option?
Hi,
No, sticky menu isn’t available.
