39364 comments found.
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hey,
I want to know how I could categorize my blog posts with ‘tags’ instead of categories.. is this possible? It can’t be done in the shortcode for bloglist(in fusionbuilder)
Thanks,
Jerôme
Hey Jerôme!
You can add tags to each blog post and they will show in the meta data for each post, however categories are what we use in the blog shortcode as they are more higher level. Currently only categories can be used to pull posts from the blog shortcode.
Thanks!
I add the addresses to the contact tab in theme options but the map doesnt show up….
Hey!
What is the address you are adding?
Check out this post here: http://theme-fusion.com/knowledgebase/google-maps-not-working/
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Help me. Sidebar on my blog is not show in single page. I cant find the option on theme option.
Sorry for bad english.
I am aware of this : http://theme-fusion.com/knowledgebase/avada-3-6-1-sidebar-1-post-option-resets-default-sidebar-set-sidebar/
But how to change all my post who already set at no sidebar? I must change one by one?
Sorry for bad english.
Hey!
You can use the custom bulk field editor plugin, and we have a guide here for what to do when you use it. http://theme-fusion.com/knowledgebase/update-sidebars-bulk/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
On the demo on http://theme-fusion.com/avada/fusion-slider-full-width/ you use the video http://theme-fusion.com/avada/wp-content/uploads/2014/06/shv_hand.mp4. The original video are cropped in height but full width on the demo page (500 + pixels in height) how is that done, my video just shrink in width to fit heigt. It’s aYoutube video.
Hey!
That is because its a youtube video, it is different than a self hosted video. We can explain more in detail on our support forum, signup and post a new topic there.
Thanks!
Where do you edit the Tagline boxes / promotion boxes – I can not find them in the Avada theme anywhere
Hey!
Are you editing one on a page you already made? If so edit the page and you will see tagline boxes there. If you want to make anew one, use the builder or generator and select the tagline element, http://d.pr/i/8ddv
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hello, the team. Really AMAZING work! And I’d just like to propose a small problem~ You use the $size = ‘full’ for timeline, grid and some portfolio layouts, but if I uploaded an extremely large image for example 4500×3000 px, the time for loading the web page will be too long. Why not just use ‘large’ as default 1024px in WordPress?
Hey!
We do that so there are no limitations, and so the full image ratio can show (no cropping). Also, the site width can be larger than 1024px, it can be up to 100% width of browser window, or for example 1400px.
But generally, its best to not upload an image of that size 94500×3000) s that is very big and will take time for browsers to load.
Thanks for the comments!
Or can there be an option to select whether to show the thumbnail or full image? Generally 1024px is large enough for blog and portfolio page.
The featured image can have a custom size if you wish, you enter that in px or % value in the post options box.
Yes 1024px is large enough if your site width is that size. It depends on your site width and if you use a sidebar or not, etc. Overall though, it is best to upload the images at the size you need, uploading large 4500px images will take up a lot of server space too very quickly. There are several image editing apps (free and paid) and plugins that can resize the images for you if that is an issue.
Thanks!
Thank you for explaining this. But what I really want is uploading a original size image but showing a reasonable-sized thumbnail in the blog or portfolio page, which allows viewers to download the full-size image and not waiting too long for the page to show. So I’m pointing this out to see if there can be an official update with this feature rather than I modify the codes every time…
This is kind of a unique request to happen for blog featured images, at least for the 1st featured image. The custom featured image size is not custom code, it is just an option where you enter values. Its possible a 3rd party plugin may be able to do this though more the way you want.
You still do NOT understand my demand. A large image can be shown to be small through specifying the size parameters, but it is still the original file, which means the file size is large, maybe 3MB. I need a resized image thumbnail showing, which may have been resized to 500KB, rather than showing the 3MB file to that size.
In addition, I don’t want to upload the 500KB file since I need the original-sized image to be available for the viewers. So any solutions except my modifying the $size variable?
Yes I do, I fully understand your request and did before. What I was telling you is what options we include.
In my opinion the other option is ot not upload such large images. If that is not an option, then yes lets assume you have to modify the $size variable.
@savardhc I’ve checked on my installation of WordPress and Avada and neither of those files come with Avada or WordPress so either yourself or a third party must have put those files there. wp-content/themes/Avada/help.php (no such file) wp-includes/js/crop/404.php (no such file)
Thanks for the assist Hassan!
I get a warning from WordFence that these two files contain malicious code. Are these part of the theme?
wp-content/themes/Avada/help.php
wp-includes/js/crop/404.php
I do not want to delete any important file. Would you let me know?
Hey!
Neither of those come with Avada so I would check your 3rd party plugins, disable them and most likely the error will go away/
Thanks!
How do I add an image map to the header? I need to have a few icon images to be linked to different websites. I couldn’t find this in the knowledge base.
thanks.
Hey!
Is this for google maps? You can add custom map markers (images) to the google map shortcode. Choose “custom” for map styling and info box styling, that will allow you to style it as you need, and also upload images as map markers, as you see here. http://theme-fusion.com/avada/contact/
The image urls go in the icon= field. I would recommend using tbeh builder or generator, and filling in your options from there.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support – http://theme-fusion.com/avada-doc/getting-started/free-forum-support/
Thank you, we look forward to serving you!
Hi I am about to buy this theme, I think it is great, only one question,
1…. Has AVADA theme post-page type quote? I would need to mailing inspirational quote of the day in real time to my subscribers. would I need a plugin for that? since almost every theme now come with 6 type post-page include quote, I appreciate the answer. I can.t wait to buy avada. it is very completed, thank you very much
Hey!
Is this something you want to be emailed out to your viewers whenever you have a inspirational quote? If so then you would need a plugin for that, it would be more seamless I think.
Thanks!
HAS AVADA post-page type quote?
Not at this time, not as you are needing it. We will eventually be adding all post types including quote.
Thanks!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Im looking for a way to remove the grey bar at the bottom of the page when the page is to short e.g. http://bands.s.strategiesuk.net/
Any help would be appreciated.
Hey!
The bkgd image should be extending the full length of the page, so should the content area. I believe you need to update your theme as this was fixed in a newer version. What version are you on? Latest is 3.6.1
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi there Looks interesting! 1)Is Danish included? 2) Do you have more detailed description of the page builder? Thks Lee
Hey!
1. Yes it is, all languages are submitted by our user base and controlled on Transifex. Danish was pretty much fully complete until our last update because we added all the language strings for theme options. But any info on the front end is complete.
2. We do have some docs here, http://theme-fusion.com/support/documentation/avada-documentation/ Also we will be making a video soon and a feature page for our demo. What particular questions do you have?
Let us know!
Thanks!
Good Job! 
Thank you 
10 REASONS Why You Need to Buy Avada
1 ) Comes with its own drag and drop Page Builder (you heard right, talk about a MONEY SAVER)—and get this, it has the templates from Home 1 -20, Blog, Shop, etc. built right into it! See here: http://i.imgur.com/sg7ShdY.jpg
2 ) Customized WooCommerce theme (I mean how awesome is that?!)
3 ) Built in MEGA MENU plugin (another money saver).
4 ) Theme optimized with Theme Check for child theme compatibility.
5 ) High page speed score (Most of my pages get 97% on GTMetrix without even turning the CDN on!)
6 ) Freedom to use your own third party plugins (most themes force you to use their gallery and other features that you can’t disable.)
7 ) Clean and easy to use Theme Options.
8 ) They quickly update the theme for the latest releases of WordPress.
9 ) Scripts that you don’t use can be turned off at will, dramatically decreasing file size.
10 ) All of this for $58—HELLO! GET THIS RIGHT NOW! You can literally build ANY type of website with Avada, the sky is the limit!
Not to mention other bonuses like: Dual Sidebars, Responsive, a detailed changelog, a FRIENDLY support team who understands that the customer comes first, Free (and constant MEANINGFUL) updates, RTL Support, Fusion options (a custom single panel, multi-tab options sections for posts and pages), Light & Dark Versions of the theme, compatibility with all the major plugins like WordPress SEO, s2Member, Ninja Popups, W3 Total Cache, WordFence, WP Social Stream, etc., All the LATEST sliders and about a hundred other things I’m forgetting
!
If you’re tired of dealing with themes with all the “funny stuff” ( and boy are a lot of them full of that funny stuff – you know what I’m talking about
) then I can promise you that Avada is the theme for you! EVERYONE’S A WINNER WITH AVADA, YOU ONLY LOSE IF YOU DON’T BUY IT NOW!
Hey 
Thanks for the Top Ten!
Cheers!
Hi there,
A little pre sales question. Is it possible to slide/scroll the teammembers horizontal? http://theme-fusion.com/avada/meet-the-team/ So there is one line with teammembers and there is the possibility to scoll with arrows or someting?Thanks, Annelies
Hey!
Not at this time, they are static. That is a nice idea though, and could be something we add in the future. We have an ideas section of our support site that allows customers to submit ideas and for everyone else to vote on, the more votes it gets the faster it will make it into the theme.
I like this idea and will also make a note to discus for a future version.
Thanks!
I use 3.5.3. Update doesn’t work automatically
Hey!
Did you follow the steps here to setup your credentials? http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
if so, please double check the info you inserted. Also, try to remove the API key and generate a new one from your TF account.
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
ok. thank
Welcome
See you on the forums!
Hey!
We’ve not used those ourselves, so cannot say for certain. I’ve also not seen any reports from users about issues so at this point I would say to go ahead and try them out.
Thnaks!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team