295 comments found.
Do you provide demo content ?
Dear sir
We provide on our package then you can import to your site
Thanks and have a nice day!
where is the xml file located ?
Hi there
You can check our guide to know more : http://wpopal.com/guides/pharmacy/#!/documenter_cover
Thanks
Hi there,
Found a BUG in the theme that must be solved.
IN the SEARCH BOX in the header or the SEARCHBOX in the sidebar, when you serach for a product and are listed a lot of products, the pagination when you click page 2..3..4 doesn’t work and the products look like posts.
Please help.
And the error is that in the pagination numbers below, instead of having & symbol it uses #038;
Example:
?s=product#038;post_type=product
instead of
?s=product&post_type=product
Hi there
Please take a photo screenshot with description about your problem.
Send your admin account and all information about problem to email : opalwordpress@gmail.com
Our technical team will check and give you solution.
Thanks and have a nice day!
Hi there,
This theme is great and I almost finish my project but I still have problems because the FOOTER has few options. The footer has to be like in your demo and is not flexible at all.
All the other themes here on ThemeForest have the Footer very flexible and I don’t understand how come you made this theme but make the footer this way.
Is there any way you can upload the theme with a more flexible widgetized ( chose the columns ) footer ?
Thanks
Hi there
With our theme, we have 4 columns and you can import any widgets to footer position you want.
Please go to Appearance -> Widgets -> Footer sidebar
If you want to edit footer you can go to file : theme/pharmacy/footer.php
Thanks and let me know if you need another assistants!
What I mean is you to update the theme with a more flexible Footer. For example I don’t want to have 4 columns or have the footer like in your demos.
In any other theme, we have the posibility to add how many columns we want in a simple way, but in your theme, we can’t do this without touching the footer.php code like you said.
So my question is if you can update the theme with a more flexible footer that can be modified from Wordpress directly the easy way … like all the other themes.
Thanks
Hi there
We will try to update our theme soon.
Thanks and have a nice week.
Fantastic theme, everything is working great, I do have a couple questions before I dig into the code more.
In the demo, on the homepage, you can click on product images to go to the product page. In my set up, the product images are not clickable. Can I accomplish this without modifying the code?
Also, in the demo, on the homepage, when you mouse over a product the ‘add to cart’ button looks like it can be changed to ‘view product’. Can I accomplish that with out modifying code?
Thanks a ton!
Hi there
Thank you so much for using our theme
Please send me your admin account to email : opalwordpress@gmail.com.
Our technical team will try their best to help you
About “add to cart” become “view product” that is option of WooCommerce. If some product out of stock or do not fill price or need choose option before adding to cart. That text ” View product” will be displayed
Thanks
Thx for great job! Can you pls tell me where to change currency icon in theme?
Dear Sir
Please go to WooCommerce -> Setting -> General to change it on Currency section
Thanks and let me know if you need another assistants!
yeap! its work! Thanks
Thanks 
I purchased the theme today. I am not able to integrate it well. Please guide me.
Thanks!
Dear Sir,
Thank you so much for choosing our theme.
Please follow that guide to know more : wpopal.com/guides/pharmacy
Thanks and let me know if you need another assistants!
How can I disable the responsive behavior of the theme? I want the website to load the same way on smartphones and tablets as on normal pc. Thanks
Dear Sir
Firstly, we would like to say thank you so much for choosing our theme.
But currently our theme can not disable Responsive function. We need a lot of time to create them. So for home page you can using Visual Composer to make it display on screen like your idea
Please check and let me know if you need another assistants!
Hello, I bought your theme yesterday. I like it very much, but I’m afraid something doesn’t work properly. After installing the theme and recommended plugins the Wordpress admin panel is not working. It’s almost completly blocked. How can I fix it?
Hi there
Thank you so much for using our theme
Please tell me more about your problem. Take a screenshot photo with description. We still offer free install demo.
If you need, please re-install fresh WP site then send me your admin account to email : opalwordpress@gmail.com
Thanks and have a nice day!
It is very important to be able to translate this theme in other language, can you tell me how can I do it ??? Or update this theme with a ,mo or .po ??
Hi there
Thank you so much for letting us know about it.
We will update .po and .mo files on Monday.
Please wait until Monday
Thanks and have a nice day!
Ok many thanks, this is imporant.
HI there,
I am setting up my website using this theme but right now I realize that it doesn’t have a .mo .po file.
How do I change all the theme text to other language ???
Thanks
Please wait us to Monday
Ok many thanks, this is imporant.
Hi there,
Please give us your email we will send it to you. We are updating on ThemeForest but it need time to approved.
Thanks
i cant’ edit the menu as you did on the demo site. can you help me? thanks
Please follow our video guide to know more : https://www.youtube.com/watch?v=D3T8fFjy_xA
and documentation guide : http://wpopal.com/guides/pharmacy/#!/setting_menu
Thanks and have a nice day!
thank you, the seo title doesn’t work, i tried to edit but title doesn’t change
for the menu the problem is that when i have 2 menu i can’t edit the one i want, there is not the option to change the menu, maybe is a bug, can you please it if i send to you the login by email?
Hi there
Please take a photo screenshot with description about your problem. Then send your information like admin , link have problem… to email : opalwordpress@gmail.com
Our technical team will try their best to help you
Thanks and have a nice day!
hi, i sent an email but i didn’t receive any response. thank you.
Dear Sir
Sorry for late respond because of two days weekend.
We will check and give you answer now
Please tell me your email address to easy find you.
Thanks
Planning to buy the theme.
Can we install the demo? I did not see it mentioned in the theme description. If yes, where can we get the xml?
Hi there
Thank you for interested in our theme
XML data sample was included in our theme package
You can use it to import our sample data demo
Current we still offer free installation for you. Create fresh WP site then send us your admin to : opalwordpress@gmail.com
Thanks and look forward to serving you!
I saw someone said they disabled the product comparison button, how can I do that?
Hi there
Please go to WooCommerce -> Setting -> Compare to disalbe that button
Thanks and have a nice day!
i did that but it still shows up on all the pages. For example, the WPO Products elements in pages, show the comparison button, but when you click on it, it vanishes. you can see the example here unitynaturals.com
Hi there
Please send us your admin and write your problem then send to : opalwordpress@gmail.com
Our technical will check and give you solution.
Thanks and have a nice day!
i bought the theme today, i would like to know if the pictures of the sliders are included on the theme? thanks. also can you please tell me how to setup the megamenu? thank you.
Hi there
You can import our slider on folder package/sample/slider.
Go to Revolution Slider then import it.
Follow that link : http://wpopal.com/guides/pharmacy/#!/install_data_demo
Thanks and have a nice day!
importing the demo site will delete my actual site? thanks
Hi there
We suggest you import our slider bar. Not import our data. Check the part import Slider
Thanks
yes but i would like to use also the same menu you have on the demo, only i am worried to delete all my original site. thank you
Hi there
You can import our data sample. Data only increase not delete anything from your site.
Thanks
thank you, how can write fake reviews with the starts? thank you!
Hi there,
Please go to testimonial -> Create Testimonial -> Drag it to position you want by using Visual Composer .
Thanks
no i mean on shop page and on the product page there are some stars and the opportunity to review the product, how can I do that? thanks!
Hi there,
Please go to product setting ( edit) from your admin panel.
See under product edit page, you will see review tab then you can write your review on their
Thanks
Also in the BRAND section I get this error in the CONFIGURATION SECTION
Warning: include(/home/deposito/public_html/wp-content/themes/pharmacy/sub/customfield/brands.php) [function.include]: failed to open stream: No such file or directory in /home/deposito/public_html/wp-content/themes/pharmacy/framework/classes/core/metabox.php on line 813
Warning: include() [function.include]: Failed opening ’/home/deposito/public_html/wp-content/themes/pharmacy/sub/customfield/brands.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/deposito/public_html/wp-content/themes/pharmacy/framework/classes/core/metabox.php on line 813
Hi there
Thank you so much for using our theme
Please take a photo screenshot with description about your problem.
Send your admin account and FTP + all information about problem to email : opalwordpress@gmail.com
Our technical team will check and give you solution.
Thanks and have a nice day!
Hello again,
Can you tell me how do we change the footer ??? I really don’t like it because it is static and I would like to have fewer sections or to be able to create the sections with the Page builder.
Because as you made it it’s not scalable for any situation and I can’t have the footer as in your theme.
Any help ?
Hi there
You can go to Appearance -> Widgets then drag any widget to sidebar footer 1 , 2 ,3 ,4 like your idea.
Thanks and have a nice day!
i bought the theme today, i would like to know if the pictures of the sliders are included on the theme? thanks
Hi there
You can import our slider on folder package/sample/slider.
Go to Revolution Slider then import it.
Thanks and have a nice day!
HELP!!!!!!
NECESITO AYUDA, HE COMPRADO EL TEMA PARA WORDPRESS Y ME SALE ESTE ERROR:
Fatal error: Call to undefined function of_get_option() in /xxx/public_html/xxx/wp-content/themes/pharmacy/framework/classes/woocommerce.php on line 26
Dear Sir,
Please re-download our latest version and re-install to fix that problem.
Or you can go to Root folder, edit wp-config.php. then edit : define(‘WP_DEBUG’, true); become define(‘WP_DEBUG’, false);
Thanks and have a nice day!
NECESITO AYUDA, HE COMPRADO EL TEMA PARA WORDPRESS Y ME SALE ESTE ERROR:
Fatal error: Call to undefined function of_get_option() in /xxx/public_html/xxx/wp-content/themes/pharmacy/framework/classes/woocommerce.php on line 26
Please edit your file : wp-config.php . Make wp-debug is false.
Or you can re-download our theme. We have just update it to fix that problem.
Thanks and let me know if you still have problem
