39364 comments found.
Hello, Does this theme work well with the Visual composer? I already have purchased this plugin, but I know that some themes don’t work well with it so they include a customized version with the theme.
Hey!
We have our own custom visual page builder ton use with Avada, however you can use VC if you wish, it will work. But our shortcodes will not integrate into the live VC preview i the back or front end. They will not be like the included VC shortcodes, but you can use ours with VC by adding them to a text block element and using our shortcode generator.
Thanks!
Hi, “Import demo content” is not the exact copy off your demo on http://demo.theme-fusion.com/. Is it possible to get the exact copy ? Thank you Dimitri
Hey Dimitri!
Our live demo is in an update process at the moment, we are making changes and adding new content here and there.
However it is like 95% the same. What parts are you referring to?
Please see the important notes on this post about some items: http://theme-fusion.com/avada-doc/demo-content-info/
Thanks
It is not important ! It was just to inform you that the demo installation is not the same as your demo. Forget it 
I’m so confused 
The link I gave you above with “important” notes explains what is different. Did you take a look at that? Specifically the blog/portfolio item and the slider item.
I posted that to inform you of what is already known will be different, that’s all.
Please explain? I was simply asking what is different and giving you a link to information that already contains a few notes on what is different.
Thanks!
By example homepage #18 is not the same in your demo and the import
Yep, home page 18 is now the previous example page 1 (under pages menu) with some edits. You can find home page 18 by clicking our logo. It is now our regular landing page, but still accessible in the docs.
We’re making a lot of changes to the demo, and since it takes time it has to be done in steps so you will notice some differences. Once it is done, we will update the demo content accordingly as well as our docs.
Thanks for your patience!
BTW, if there is one you see that you need, just let me know and I’ll send you the individual page for it.
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Dear Themeforrest. I think you need to check if the demo of Avada is ok. It looks like a mess.
The demo is checked, daily in fact. Can you please elaborate and show us some proof of what you see?
Where are you seeing this?
I can only assume you are looking at the demo in IE7 or possible IE8. The demo works in IE8, but IE8 has major limitations that nobody can adjust for. Also, IE67 and IE8 have been discontinued by Microsoft themselves. However, our theme will still work correctly in IE8 as we still support it as much as we can. The only thing we cannot do is adjust for IE8 limitations, which is to say items that IE8 simply does not support natively.
Thanks
Hi everyone,
We’re running a customized Avada and as such would like to know if we can run Avada 3.1.1 with WP 4.0 or would we be asking for trouble?
Thanks
ACSS12
Hey!
Yes you would needed to update Avada if you are using WP 4.0. There has been major changes i the plugins (rev and layer) and also our own fusion core to work with WP 4.0.
If you go that route, I would do it locally first and then make any necessary changes before it goes live.
Thanks!
Thanks for the reply, is the rev slider still a problem if I’ve updated it to the latest version? Reason for asking, is the wp was hacked and have cleaned it up, replaced files, changed passwords, and so on, but want to try to keep it as secure as possible.
Hey!
Are you referring to the rev slider security issue? That was fixed back in February so as long as you are using Avada v3.4 or higher, you are fine.
Thanks!
Hi!
I installed WooCommerce into the Avada theme. Now I would like to create a one page checkout like here: http://www.moddingly.com/wp-content/uploads/2014/05/WooCommerce-Checkout-Canvas.png instead of your 3 column checkout (billing address, shipping address, Review & payment).
How can i do that?
Thanks,
Sebastian
Hey Sebastian!
Easily! Go to theme options > WooCommerce and select the one page checkout option.
Thanks!
Hi,
Is it possible to upgrade from an older version of Avada without having to recreate everything on the site? If so, how can I do so via FTP?
Hey!
Your page content or posts will not be lost or need recreated, nor your sliders or anything like that.
If you have customized the code or changed our core theme files, then that should of been done with a child theme because when you update, those files will be replaced.
Always check our update guide first. Each update, especially major ones come with new features and additions, sometimes those new items will require new settings or adjustments of some kind, but nothing that requires you to rebuild pages.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi!
We have Avada template and it’s ideal for a corporative web but now we need to create a landing page for generating leads without menu and different form background color.
We’ve tried to find the way at the presentation of avada template but nothing.
We need pages like [removed] Is it possible with Avada? How?
Thanks Marta
Hey Marta!
Yes you can build a landing page with Avada. You can build a one page site, http://theme-fusion.com/avada-doc/pages/setting-up-one-page-parallax/ Or use our blank page template which will hide the header and footer. Or you can use a regular page and hide the header or footer individually.
What really makes the difference is the page content. You can add content ot any page like that, for example a form (use Contact Form 7 plugin) or any other marketing type content. It pretty much comes down to what you put on the page.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi there, thanks for the theme – such a great value!
I am trying to add a button to the right of the magnifying glass/search box (like a “CALL NOW” button). I’m using Header #3 so my search bar is in the top main menu.
Is this possible? I tried switching to Header #4 so I could add some “banner code”, but it didn’t seem to want to button shortcode. :-/ I was able to add an image button, but I am unhappy with how Header #4 is looking and interacting with my Revolution Slider below. For some reason, it causes problems trying to access dropdown menu because the slider’s “timer” seems to kind of get in the way… so it’s touch-and-go when I can get my mouse down to the dropdown menu.
My ideal goal here is to be able to have a button (shortcode or image) appear to the right of the search in Header #3. 
Thank you for your help in advance!
Hey!
Thanks for the comments!
Yes it is possible but will take some custom coding, you will need to modify the header 3 php file you are using. We can recommend using microlancer.com for this type of custom work if needed. And better news is that in the future we are going to be adding some easier options to allow this type of thing in the header. We’ll try to get it worked in as fast as we can!
Thanks!
Thanks so much for the thorough reply and even the recommendation for help. Much appreciated. 
You are welcome 
Please excuse my ignorance, however I cannot get the fusion slider to install – am i missing something?
Hey!
Fusion Slider is included with the fusion core plugin, so make sure that is installed. Check out our docs on how to install the plugins, you will be prompted in your admin section. http://theme-fusion.com/avada-doc/install-update/plugin-installation/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Anybody have an example of this theme using the Events Calendar plugin?
Hey!
Hmmm I have seen several but could not find a URL for them right now. There should be many on our forum, search for that plugin and you should find some results. Also, check our showcase here: http://theme-fusion.com/knowledgebase/avada-showcase-sites/
Thanks!
Thank you, http://maui.hawaii.edu/events/ has the example I was looking for.
Awesome thanks!
hello,
in W3C validator i have error from your menu :
“Duplicate ID menu-item-12”
ID is duplicated for each item of menu
Website : http://www.stripfire.fr
Hey!
Yes that is from the sticky menu and is correct. Basically w3c will show anything it finds, many of which are false positives and are not a concern.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
I absolutely LOVE this theme! I am having trouble with the Google map on the contact page. It’s not showing the correct marker. When I type the business name in Google Maps, their business name comes up on the actual map. But when I put the address in to the theme options it does not show the correct business. How do I make it display the correct map?
Hey!
Thanks for the comments!
When you insert the same address in google maps site does it work correctly? Our maps pull from their API so if an address is wrong it is usually wrong on their end.
You could also try using longitude and latitude settings instead of the address.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi,
I have made a post in the support forum, but did not get a reply that can help me and I cannot find a related answer to my problem.
Please can you help me?
Can you show me a custom css code to insert in order to make global changes for featured image to be centered and have original size of the image – “auto”? We have over 800 posts and editing each post one by one will take too much time.
Will be waiting for support reply.
Thanks,
Hey!
The support forum can take up to 24 hours to get a reply, we are super busty right now, even with 7 staff members working in there.
I checked your thread and you’ve already received two replies, your latest reply is now in the que to be answered.
A solution for you outside of customizations (since it is a custom request) would be this … Each post though can have a custom featured image size inserted in the post options, you can insert “auto” “auto” for width and height, you could do that for all posts using the custom bulk field editor so you dont have to do it manually for each one. Check out this post for that, http://theme-fusion.com/knowledgebase/update-sidebars-bulk/
Unfortunately though your request is for customization which falls outside of our support. However, let our team get to it in the que and they may be able to assist and point you in the right direction.
Thanks!
Hi thank you very much for your reply. Yes I got couple of replies on the forum, but this did not help…
Thank you for your reply regarding bulk editing, that sorts the problem. However I still could not find the code for CSS in order to center images on the blog posts.
There has been a reply for Portfolio Items: http://theme-fusion.com/forums/reply/reply-to-align-center-the-featured-image-in-recent-works-one-column/
I have tried to modify this to work for posts, but failed.
What is the name for the posts in the CSS? For example, for portfolio item is:
fusion-recent-works.portfolio-one .portfolio-item .image { margin: 0 auto !important; text-align: center !important; }
If you can give me a code for posts, it would really help to sort my problem…
Thanks in advance.
Hi,
I have figure out a solution to center images in the posts!
here is the CSS code that you should put into: Appearance -> Theme Options -> Custom CSS:
.post-slideshow img { margin: 0 auto !important; text-align: center !important; }
Here is a solution if anyone needs it
But I really, really need help with this:
A solution for you outside of customizations (since it is a custom request) would be this … Each post though can have a custom featured image size inserted in the post options, you can insert “auto” “auto” for width and height, you could do that for all posts using the custom bulk field editor so you dont have to do it manually for each one. Check out this post for that, http://theme-fusion.com/knowledgebase/update-sidebars-bulk/
I need to bulk edit all of the posts in order to edit Featured Image Width and Height to be “auto”, so the images are all original size…
I know the solution that was posted:
A solution for you outside of customizations (since it is a custom request) would be this … Each post though can have a custom featured image size inserted in the post options, you can insert “auto” “auto” for width and height, you could do that for all posts using the custom bulk field editor so you dont have to do it manually for each one. Check out this post for that, http://theme-fusion.com/knowledgebase/update-sidebars-bulk/
But, I really dont understand how to do it…
Please can anyone help?
Thanks in advance
Hey!
The custom CSS solution would be better in your case if you already have it. The other method, does use the custom bulk field editor plugin, and will require custom coding as well as the KB post above shows. That post is for sidebars though.
You can post on our forum with this request (please make a new thread) and outline the details of it. our team can try and point you in the right direction.
Thanks
How can we change the color of the triangle at the bottom of a testimonials box. Previous guidance pointed towards modifying an image located in the Avada/images folder. We do not see that image in the folder. Is there some css we could use to accomplish this? Thanks.
Hey!
That is now pure CSS so you can change it in theme options > shortcode styling tab. look for the testimonial options there.
Thanks!
Hi. Great theme. Bought a while ago and was waiting for a page builder. Finally, about to start working on my site
Since it had arrived with your latest release, I noticed in the navigation bar, new site demos will be coming soon as well.
Question. If I start working on my project now, will I be able to integrate a demo, when it becomes available, without loosing content and/or layout?
Thanks.
Hey!
Thanks for the comments! We’ve not fully decided yet on how the new demos will be imported, but most likely they will use our same theme options importer because they will need to have all the correct theme options imported as well, all the settings. So to do that, it will replace your current theme option settings.
Each demo will need to use its own set of options, so there is not a way to import just one page and those options, it would change all of theme options. You will be able to import the page layout though from our docs or our builder, but as far as having all the settings correct from theme options, that will take an import of all the content.
Thanks!
Thanks for your reply. So, you would advise to wait for a new site demo to come out and then just try to update/change the theme to se what changes that could cause?
No, I do not see a need to wait. A new demo is just going to be a new demo to import, nothing else will change. You can use the current demo to import and make changes.
A new demo example we add is simply an example of what can be done with the Avada options. All those options are already included with Avada. The new demos are mainly for marketing purposes to show customers what is possible when they buy and use Avada. Users will also be able to import then and start from it, but there is not a need to wait as all those options are already there 
Thanks!
I see. Thanks.
You’re welcome, let us know if you have further questions!
Hi – I purchased and have a quick question. Is it possible to include video in home page sliders. I see this can be done in one page parallax site, but what about the home page of a site with in independent pages – can I include video, and where can it be hosted (self-hosted, YouTube, Vimeo, etc)? Thanks.
Hey!
Yes you can include vidoes just about anywhree. YT and V videos can be included in any slider (besides elastic slider) and in any page or post. Self hosted videos can be included in Rev, Layer, Fusion Slider)
Thanks!
Hi there, I’m struggling to find the gallery for this theme? I know there is portfolio, but it’s not exactly what i need.. .
Am I missing here something?
Hey!
The portfolio is what we use, for a gallery you can use the regular wordpress default gallery, or you can insert images into columns if you want but the default WP gallery is a better option. In addition to that, you can use a gallery plugin to get what you need, something like NextGen Gallery.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hi,
May I know where to configure email address for contact form submission?
Hey!
In theme options > contact.
Check out our docs also for items like this, most of the time the answer is there
http://theme-fusion.com/support/documentation/avada-documentation/#page-item-80335
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi,
Found it. Thank you for your swift response! = )
You are most welcome!