39364 comments found.
Hi,
Button I had is not appearing correctly, It used to appear large and blue, but now it is White and plain.
I had not changed the code, so I am wondering how this happened. Please help!
Hey!
If you updated from an older version, tt may be due to new button options. Edit the page and check out the shortcode element to see what is going on, make sure all the color values are correct.
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi, I didn’t find solution to translate “View Cart” and “Checkout” in mini cart.
I installed the greek version of WP 4.0 and WOOcommerce 2.2.4 and everything is OK.
I tried codestyling localization and nothing changed.
Hey!
Have you checked out our detailed docs on translating the theme? Look under the “Translations” menu item here: http://theme-fusion.com/support/documentation/avada-documentation/
If you have issues with it, we would need to see your setup. Please post on our forum with the details and our team will assist.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi from Crete. A pre-purchase question. I want to know if it is posible to have my home page like this: https://www.airbnb.com
1. I want to have the pics (after the slider) in different sizes. If you can see they have put them in different columns. The first line must be in 2 columns and the second line in 3. Is it posible to do that?. Also the images must link to a page. . 2. I want my header to be transparent and when scroling down to have a background collor.
Thank you.
Hey!
It’s always hard to answer this type of questions because of all the little differences in each theme design. You can have different pics at different sizes below the slider, but they would need to be portfolio posts by default. Or you can use a gallery plugin like NextGen to use a masonry type layout for regular images.
Yes the header can be transparent also and have a background color as you scroll, as you see here: http://theme-fusion.com/avada/home-version-1/
Thanks!
Hi
is it possible to change the default layout option? I’m using woocommerce and don’t want to change each individual product page to be full width 
also how do I stop the other images showing when on catalog view I only want the featured image to show and the product gallery to be there when the customer clicks on the product
thanks
Hey!
You can use the custom bulk field editor to change a group of products at once, currently there is not a global option for that and if we do add one, which we have plans for, the page options will still need to be correct for it to work because our theme options can be overridden by page options. Check out this post for the custom bulk field editor plugin, http://theme-fusion.com/knowledgebase/update-sidebars-bulk/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi, I purchased your template but when I started working, I noticed that there were not many page templates as in your demo site. Sample forms relating to the portfolio “2-column-grid”, “3-column-grid”, etc … are not there. How can I create the pages in this way? There is not even the “page template” and even a short code in the fusion builder to create 2 or 3 or 4 columns, but only standard grid.
Thank you and sorry
Raffaele Ceramicrgs
Hey Raffaele
The portfolio grid layout can be achieved with any of the 1-6 column portoflio classic or text layouts. Pick the one you want, and make sure that you are using “Auto Featured Image Size”. http://theme-fusion.com/support/documentation/avada-documentation/#page-item-265031
You can select “auto” or “fixed” for featured image size in theme options which is a global selection, or individually per portfolio page you create, or in each recent work shortcode instance.
Previously, our portfolio grid template did not have column options. But with our new update, and hte new portfolio featured image size option, you can achieve grid with any of our column layouts, it’s very nice and versatile. So eventually we will be removing the portfolio grid template because it is no longer needed since you can get it with the way I described above.
Thanks!
Hello. After upgrade to new version the theme disable accordion shortcode of wpbakery visual composer. I think is fusion builder that blocks the code. This website was designed fully with vc and have 40 pages with accordion so i need to solve this issue because i dont have time to change the code with fusion builder. How can i disable fusion builder and solve the problem. I tried to use accordion with another theme and this works. Only with avada i have this problem. Also i open ticket on support center and describe there all with screenshots, wp admin access and links. I thing if i disable fusion builder this issue will solve. Fusion is beter than VC and i will use him on future but now i need to disable him for this website.
Another question: are fusion builder supports rtl and works exelent with rtl websites? Thanks
Hey!
Are you up to date with VC and WP? have you checked with the WPBakery to make sure that it is now a known issue? Currently fusion builder does not have a built in disabling option, but to test it you can disable fusion-core plugin to ensure that it works.
If it is fusion core, we would need you to post on our forum so we can take a look and see why it is doing that to offer a solution. If its not fusion core, then check your other plugins also.
Click Here To Create A Forum Account & Get Free Support
Yes Avada as a whole supports RTL
Thanks!
yes vc an wp is updated. the problem is only on avada theme, another themes works exelent with vc i test it on betheme. i just think that i need to disable fusion builder. if i disable fusion core nothing happens i just need to solve this issue fast. maybe you have a solution to became vc code to fusion builder insted but i need to solve this issue in days because the website is ready to my costumer and a lot of work was done Thanks
Hey!
As stated above, to help resolve this we need you to post on the forum so we can check this out on your site.
If you disable fusion core, and the issue is still there, then it is not Fusion Builder because Fusion Builder is inside of Fusion Core. Maybe I misunderstood your comment though.
However, we cannot reproduce this issue, it works perfect for us. So to help, we need you to post on our forum with your site details (login info) so we can check it out.
Thanks
Good morning,
I would like to know what are the supported payment methods? I couldn’t find anything about that so far.
Hey!
Are you referring to WooCommerce plugin? You can use PayPal (for accepting credit card & PayPal account payments), BACS, and Cash on Delivery. And they also offer different plugins with different payment gateways too.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Oh right, sorry about that. I didn’t realise in the first place that this does not belong to avada. I do have an account by now and will from now on ask questions in your forum. Thanks
Not a problem at all Sounds great, see you on the forums!
Hi I have Avada 3.5.1 template on Wordpress 3.9.2 and I want to update both. Which would you recommend to update first? Do you have any experience or feedback from customers using WooCommerce Booking extension with your template? Are there any compatibility issues? Best regards, Kita
Hey!
We’ve not heard of any conflicts with the booking extension, but I would check with the plugin dev first to ensure it is all up to date for WP 4.0+.
You can update either one first as long as you are doing them one after the other. Also, if you see any issues arise, disable any extra 3rd party plugins you have running as some of them may not be compatible with WP 4.0. Any plugin we include will be as long as you are on Avada v3.6 or higher.
Thanks!
Thanks
You are welcome
Good morning,
I have a question : Is it possible to change the Left/Right Padding for default template? I saw that if I use 100% width template page, my sidebar disapear and I dont want that. Can I use default template page and just change a little bit the left and right padding? Thank you in advance. Have a nice day.
Visual Edge
Hey!
The 100% width template cannot have a sidebar, the content area has to go 100% full width. If you wanted to simulate it, you could use 2/3 col + 1/3 col in the content area, put the sidebar info in the 1/3 col. It is not the best solution but the only thing that can be done outside of coding a new custom page template.
Thanks!
Hi,
Is there an option to add an opt in form to the sliders?
Yes the layer and rev slider can take a form.
Hi – I’ve just started working with your amazing theme! I’m not sure if I’m missing something but no matter which font I select for ‘Menu Font Family’ under the Typography section, nothing changes. Am I missing something?
Sorry! Worked it out. Didn’t realise default was a Google Font, and I was trying to change the Standard fonts.
Hey!
Ah yeah, google fonts will override system standard fonts.
Sounds great, signup and post on our forum if you have further questions!
Thanks!
Hey,
i would like to add extra tab under the Description, reviews for specification.
how can i add extra tabs?
Please tell me step by step, thank you so much for supporting!
attached a screen shot for your ref,
https://www.dropbox.com/s/xwid5237hroh8ev/product%20info%20extra%20tab%20option.jpg?dl=0Those tabs are coming from the WooCommerce plugin, and are the default tabs. To edit that will require code customizations on your end since we do not have an option for that.
Thanks, see you on the forum!
- how to set the product frames be shown in tab section, only showing images but no frames on them, please help me with these questions in the image, i also added link of the code setting.
Questions: https://www.dropbox.com/s/hfpdf4s1y291qch/Product-Frame-Settings.jpg?dl=0
Settings: https://www.dropbox.com/s/e8ykx3daknd3d5e/Codes%20in%20the%20Tab%20section.jpg?dl=0
Please help me out on this, i ate 4 panadols : ... (
Awaiting your reply, urgent
Hey!
Please see my other comment to you on this. Also, for future questions please only post on our support forum, that is where we handle theme support, you will get faster service and we can provide much more in depth replies there.
WHY DO WE USE OUR OWN SUPPORT FORUM?
1. Our forum is searchable, plus anyone else can respond unlike comments here on Themeforest. We have an amazing user base of people who love to help and share info.
3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.
4. We have an ever growing knowledge base and video tutorials section for our users. Its a much better place for our users to get help.
5. This allows us to answer quickly & efficiently since we only have to respond in one avenue
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi I have added the Revolution Slider on my homepage. I created one slide with 1 image, but when I view it on my homepage the image on the slide repeats itself. I do not what the image to repeat itself.
Please take a look at my website, any suggestions would be greatly appreciated, thank you.
http://capmountain.com/Hey!
We can take a look for you on our support forum, please signup there with your valid purchase code and we’ll check it out.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
The logo in the header, I selected center, but when you scroll down the page the logo is positioned on the left and the menu loses the white background gets transparent background. It was terrible. How to fix this?
That is called the sticky header, and it is suppose to do that. The sticky header is simply meant to be a fast, small way for users to access the menu when scrolling down the page. It is not an exact representation of your menu, it will always be like our header 1 setup. It has to be that way.
You can customize the color of the sticky header among other things on the sticky header tab in theme options, or simply disable it there so it does not happen.
For future questions, please post on our support forum. Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Contact form says ” Please check if you’ve filled all the fields with valid information. Thank you.” www.hjoflytbastu.se/kontakt
Have serch support page and find more people have same problem. But thay answer thanks for email. the answer how to do is not written in this support flow.
Hey!
If this has ever come up its been a config issue. Are you using any 3rd party plugins? try to disable them first to see if it fixes it.
Also, what version of Avada are you using?
We can take a more in depth look at this in our support forum to see what is going on. Please post a new topic there with login details once you check the above items.
Thanks!
Hi. I have installed “Visual Form Builder” and “Contact 7” I tried with Visual FB inactivated but same problem. Can a post my login here? it will be displayed for everyone in this forum? Avada version: 3.6.1
/thanks. //DD
Hey
We would need you to post on our support forum so we can check it out. I thought you were using our builtin form on the contact page template, http://theme-fusion.com/support/documentation/avada-documentation/#page-item-80335
Contact form 7 will also work fine, although I’m unsure about the Visual Form Builder because we do not support that one and have not tested it. But our built in form, contact form 7 and gravity forms will work just fine.
You cannot post login info here, nothing is private. Our support forum is used for this purpose and to provide support to you. Signup there and post a new topic with your login info and we can take a look. We answer threads in the order they are received.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi! I need help, please, as I cannot/don’t how how to get the theme perform what I need it for. 1) How do I delete ‘share this story, Choose your platform’ below each post. I did uncheck in General-Social sharing box all options. 2) How do I remove ‘About the author’ below each post 3) There is no Fusion Builder in Learndash posts (lessons, topics…) and they are just normal posts Regards, Tanja
Hey!
1. You can do this with one click, go to theme options > blog and look under the single post page options, uncheck this box: http://d.pr/i/b4Z5
2. Same as above, but look for this: http://d.pr/i/17K3P
3. Yes that is correct, the builder is only for our pages and posts right now. In the future we will add a hook to allow other post types to utilize it.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi! Thank you, these step-by-step instructions are what I needed. I am a member already. Regards, Tanja
Sounds great, glad I could be of help
See you on the forums!
Hello! Is there anyway to make the whole flipbox clickable?
Ive enclosed the whole flipbox code in an and it doesnt work 
I dont just want the button in flipbox to be clickable , i want the whole thing to be able to click.
Hey!
Hmm there is not an option for that unfortunately. It would require you to edit the flip box shortcode .php file. You could also try adding a custom class or id to the shortcode (each one allows that) and adding the necessary custom CSS in theme options for that. Both of those methods though require custom editing which we are unable to assist with as a whole but you can try to post this on our forum and see if you team can get you started and point you in the right direction.
I can also suggest you adding this to an ideas section of our site, this could be something we add in a future release.
Click Here To Submit Your Idea!
Thank you for choosing Avada!
hmm but how does adding a custom class or id work, when i want to add an ahref ? an ahref is in the html, would not be in custom css.
Yes you are correct, my apologies. I was referring to adding a custom class or id for other customizations, I did not explain that well enough. My bad.
For the edit you are trying to make, you would need to edit the flip box php file.
Thanks!
Hi
loving your theme, just one thing i need and i can go joy jumping!
Please see the screen shots below,
mysite is the one i would like to look like othersite, please let me know where can i find this option to customize it, been looking for hours cant find it, im a newbie please answer me in steps.
https://www.dropbox.com/s/vmyqe4au9tpdnv4/mysite1.jpg?dl=0 https://www.dropbox.com/s/8txx3rnax7uwovo/othersite.jpg?dl=0 thanks!Hey! Duplicate reply, see my answer above!
