741 comments found.
I need the external links required to install the required plugins. Why where they not supplied with the theme? Many thanks.
I found the plugin under the framework folder.
Hi.,
Glad that you found it out.
Let us know, if you find any issues in future.
i have a question in the page procedures on your preview page when you click on a procedure it automatically go’s down to the right procedure. How is this done i want that on my own page also.
Hi.,
The unordered list of procedures is linked as shown below.
- Aromatherapy
- Skin Care
- Herbal Spa
The full width section of the particular procedure is linked with
[dt_sc_fullwidth_section id=”goto1” backgroundcolor=”#fcfcf7” backgroundposition=”left top” paddingtop=”60” paddingbottom=”50” class=”skin-white”]
So clicking on “Aromatherapy”, the page will move to that section.
Also just create a new page and paste the contents of attached procedures page shortcodes text file in “Text” mode and check it.
https://www.dropbox.com/s/pllzcqlqqb1y4vg/procedures.txt?dl=0Regards., DesignThemes Support.
Hello, I’m using WPML on your theme, but I found an issue about translation.
http://yomogi.saloon.jp/wp-content/uploads/2014/10/49af0704ec4fac41026ab9fb83e75599.pngTranslation on Full Width Page Option doesn’t work well.
Do you have any idea how to fix it? or Should I ask WMPL customer support about it?
Thank you
Hi.,
Kindly, let us know exact issue in the section shown in your screenshot, So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi again.
Hopefully last lot of questions: 1: I’m wondering if it is possible to add a link to the map in the top-bar that contains the contact number and email address (even a custom funtion with a hook)?
2: The phone number that sits in the top-bar – is it possible to have this as a click to call button? (a href=”tel:”)?
3: I have entered the Responsive Styled Google Map into the mega menu – but it doesn’t appear properly. It’s off center and a fair chunk of the map is greyed out.
I can provide the URL if you would like to have a look at the issue. Thanks.
Hi.,
1) Kindly, send us clear screenshots of your query so that we can help you better.
2) Yes, you try adding that html to the contact number and check it.
3) Send the website url so that we can check. Then we’ll help you to get rid of it ASAP !!
Hi.
Thanks for the response. I have resolved the second issue.
With regards to issues 1 and 3 – what is the best email address to send the screenshot to? I will also include the url in that email.
Thanks.
Hi.,
Kindly, send us your details here https://www.dropbox.com/s/0jzmhcsi6nbp1vl/mail.jpg
Thanks. An email will be coming through shortly.
Hi.,
Okay, send us the details.
Regards., DesignThemes Support.
Hi.,
We checked your page in desktop and mobile and we can’t see any issues. Kindly, send us some screenshots of your issue, So that, we can check and have a clear look on your issue. Then we’ll help you to get rid of it ASAP !!
Please tell me where to send the screenshots. Here is the issue: when you open services gallery and click on an individual services page, you cannot get to this individual services page on an iphone and you should be able to. Please try clicking on individual services page on iphone, and see if it works. This is the issue. Thank you- await your response!
Hi.,
Yes, we have seen the issue.
Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can fix the issue. Then we’ll help you to get rid of it ASAP !!
Hello,
I purchased this theme a month or 2 ago and was wondering how I can enable the page builder and other features in the latest release. I’ve tried re-downloading the theme from ThemeForest but that seems to be missing it still. I can’t seem to update the theme through WordPress directly. Can you please advise?
Thanks
Hi.,
You can update it in from the admin side. You need to update it manually. Kindly, follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Hi guys! Impressive creation, congrats!
I do have few pre-sale questions:
1. beside those 6 theme colours, can i chose my own layout colours?
2. any possibility to make the menu bar fixed?
3. Can i install it on two different domains
Thank you!
Hi.,
Thanks for the Appreciation and making contact.
1) You can choose only from the default 6 skin colors. If you need more colors you need to add new skin folder and modify the css file as per you need.
2) Yes, we do have the sticky navigation menu option in our backend.
3) No, you need to purchase 2 licenses for using it in 2 domains.
Thanks for ur answers!
I’ll buy it as soon i manage to add money on my credit card.
Wish you a nice weekend !
Hi.,
OK, Thank You.
Hi, yet another one which have problems with featured image not appearing on products in WooCommerce.
Is there any chance you can just direct me to where, I can fix it?
Hi.,
We have updated the theme yesterday with this fix. Kindly, update our theme with latest version to fix this issue. Follow the below steps to update the theme:-
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Hi. Just wondering what you used for the booking form on the reservations page? Was it just contact form 7?
Thanks.
Hi.,
No, it’s not contact form 7. It is created from “Custom Post Type” for reservation specially.
Thanks for the quick response. Is this a feature of the theme or is this something that was custom made for the demo?
Hi.,
It is the feature of the theme. Once reserved from the frond end. You can check it in the “Calendar” section in the Dashboard.
Ok, thanks for this – but just wondering how to implement it into my site. Where is this front end feature found?
Hi.,
Just create a new page and assign the “Reservation Template” to that page as shown in the attached screenshot and view it in front end.
https://www.dropbox.com/s/wicrsr9b37v8zwx/reservation_page.png?dl=0Hello,
I am not able tu set first image for Product in Shop, I can set only additional images. Where is this option?
Thank you very much.
to be more accurate:
I can’t set featured image for any product because I can’t see ‘Set featured image’ block in Product administration in WooCommerce plugin.
I don’t see ‘Set featured block’ in Posts/Pages administration as well, I checked Screen options but I couldn’t find it there either.
Please help – I need Products to have main images.
Otherwise theme is great:-)
Wordpress 4.0, WooCommerce 2.2.5
Hi!.,
Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Thank you for quick reply and hotfix.
Hi.,,
Thank You.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Hi,
How can i disable “Select Your Style” on the Website where you Choose your layout or choose color Scheme. Sorry for my english i hope you understand me.
Hi.,
Kindly, check the attached screenshot.
https://www.dropbox.com/s/0u179gi7h7juhip/disable_style_picker.png?dl=0Hi there.
Working through setting up the theme – I really love some of the features you have in it – works a treat!
But (of course there’s a but) - I am setting up my home page and have used the shortcode [dt_sc_fullwidth_section backgroundcolor=”#fcfcf7” parallax=”no” backgroundrepeat=”no-repeat” backgroundposition=”left top” paddingtop=”95”]
This “fullwidth section” is not appearing on the page as full width – I have checked the rest of the page’s code and nothing is out of place (I was expecting to see an incorrectly /closed section but this wasn’t the case).
Any ideas on what this could be? I checked the CSS (width: 100%; clear: both; margin: 0px; padding: 0px; float: left; position: relative;) which all appears to be correct – however the change in background colour really stands out – as it is not full width so there is an overlap.
I can send a screenshot of the issue through if that would make this easier to explain.
Thanks.
Hi.,
Kindly, change the page template to “Full Width Template” and check the page.
Awesome – easy fix. Thanks heaps 
Hi.,
Thank You.
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Hello, a really nice theme. Thx for it.
How can i use or activate the featured image? The Box doesn´t exist and also the option to show this box. 
I´m really desperated. I can´t see the Thumbnails or featuerd images in Blog-Posts. I tried to activate it in the functions.php, but without success. Can you help me please?
Hi!.,
Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
done..
Hi.,
We received your details. Our support team is working on your request. We will update you as soon as possible.
Hi there, just wondering if you provide online support? Also, is there an option for a signup newsletter on the front page? Many thanks in advance.
Hi.,
You can always contact us through this comments section. We have mailchimp newsletter widget with this theme and you can place it in the sidebars or footer of any page.
Hello, How can I add &subset=latin,latin-ext to google fonts, which file do I have to edit ?
I hve found solution: Dream Spa – General – Google Font Subset 
Hi.,
Glad that you found it out.
Let us know, if you find any issues in future.
Hi,
How can I remove the image on the Single Post? I have the Button on “YES! to disable featured image” but the picture is still there.
Hi…!
Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi,
How can I remove the preview image on the Blog?
Thanks
Hi.,
You can remove it from the file wp-content/themes/dreamspa/tpl-blog.php line no: 124 and 137, 149, 160 approx.
Hello,
Is it possible to have the top menu always visible when I scroll down the page?
Thanks
Hi..
Yes, we do have sticky navigation option from the admin panel, so that the menu will be visible when we scroll down….
Note: Sorry for the Late reply. We have a local Holiday on the past three days…!
Dear Customers,We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.
can you please advise where the dummy content is saved too?
Hi…
You can import the demo data from Dashboard -> DreamSpa -> General -> Import Dummy Data ( Top right corner)
Hi!.,
We have noticed that you have provided us 4 star rating.
We have helped you resolve your issues and yet you have rated us low. Let us know what is the issue with us, so that we can resolve the problem.
Ratings play a major role in our profile, a bad rating affects all the theme and our whole profile.
Please revise the rating that you have done now. We are always ready to help you.
Regards., DesignThemes Support.
