Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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Pre sales question In the Portfolio post type can I change the field labels or simply remove the “project details” that shows to the right of the post? We are not a web design company and that info doesn’t apply to us.

Hey!

Yes to both :)

You can translate the fields with the translation files, or in the original coded file but its more recommended to change it in the translation files as that will not be changed during an update.

There is also one option to remove the project details column all together.

Thanks!

I was wondering if this theme would work for a doctors office? I am very new to Wordpress and could use a theme that is very straight foreword and easy to use. Also, would I have the ability to customize the theme, meaning I would like to add a table on the right side of each page that would give the doctors office hours, phone number, email address, and fax.

Overall, would I be able to customize for a physician?

Thanks

Hey!

Yes it could work for that, and you can add a table to each page if you need to, or maybe it would be better to put that info in a sidebar on each page.

Thanks!

The reason I brought up a table was because I have been using Doctor: Universal Medical Wordpress Theme: [link removed per author request] I have just found this theme to be difficult to customize.

The table you see on the right is what I am talking about. However, I like your full page slider so that may not work.

And what do you mean put the office hours in a sidebar on each page? I am always interested in ideas.

Yeah that template is a unique setup for the office info. In theory you could get taht setup with Avada using the Layer or Revolution Slider, assuming you want it joined with the image slider.

If you do not need it joined liek that, then it can sit in its own column on the right side, or in a sidebar. Sidebars can take content like that, here is an example of a sidebar, it takes up the full side on left or right with its own content http://theme-fusion.com/avada/inec-lorem-urna-consequat/

Hello. 1) is it very easy install and configure? 2) is valid for a wordpress multisite? can i put themes diferents each site of multisite? thanks

Hey!

1. Yes we feel it is. WP themes install with a few clicks, then you can import our demo content with one more click. Watch this video http://theme-fusion.com/support/video-tutorials/avada-videos/

2. Yes you can use it in a multi site environment. However each time you do use it, it requires one single purchase of the theme.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi, You really do a great template. I think I’m gonna buy it for a great customer. However, many questions :

1/ I ‘d like to know if it is it possible to have a horizontal timeline like this one : http://tutorialzine.com/2012/04/timeline-portfolio/

2/ Will you add an update to chosing position of the main menu (on top like now or on side) ?

3/ Will you add some update especially for photograph like this theme for example http://themeforest.net/item/contrast-elite-photography-portfolio-wp-theme/6652245

4/ Can I add woocommerce plugins if I want some ?

5/ Is it better to install a child theme directly ? ex : i will have to translate specificy words and i don(t want to loosing them after having your them update ou associated plugins.

6/ How could i have continuous music during I am on the site ; during all differents pages ?

Many Thanks. Best regards

Hey!

Thanks for the interest!

1. Very cool! But no not out of the box, that would have to be added via custom coding work

2. Yes we are adding it, and very soon :)

3. We do have plans for some new features dealing with images and galleries, however I cannot say for certain what those are and when they will be done. (sorry had to flag the comment to remove the link to other theme)

4. Yes for sure

5. If you are making code edits, then yes it is always best to use a child theme. But for regular translations, it is not needed but purely up to you.

6. Hmmm a plugin would be best for this. We have a soundcloud element and it can auto play, but you would have to put that on each page of your site and it would reset playing the song with each page load. A plugin that offers this feature would be best.

Thanks!

How come when I copy your code for Home7 and paste the code onto my page it does not look the same? See screen shot below, also what happen to the option of making the page “Full width”?

http://i216.photobucket.com/albums/cc99/frankyg77/Screen-Shotcopy_zps8f14bd2c.jpg

Hmmm that sounds like a memory issue, or other server issue. It is definitely not the theme.

i would contact your host and explain the error, and assure them the plugin works because we are 100% certain it does. Most likely it is a memory issue causing it to happen. Here is our KB post on the topic: http://theme-fusion.com/knowledgebase/500-internal-server-error/

I had to re-install the whole theme, I still don’t see the option to make the page full width, is that feature no longer available?

What page are you trying to make full width? Are you referring to the full width page template? That is no longer needed, there are new sidebar settings for sidebar 1 and 2, if both of those are set to “none” then the page is full width.

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi There,

Is Avada 3.6.2 compatible with woo’s new update 2.2.5

Just Checking :)

Hey!

Yes we are using it on our test site and all is well. If an issue does come up, please post on our forum with the details.

Thanks!

Hey,

Can Booking.com’s booking systems be installed with the plugin on Avada?

Hey!

We’ve not tested that ourselves so cannot guarantee it, however it should be fine. If an issue does arise, we ask that you contact the plugin developer to see if it is a known issue with themes and if there is a resolution. And you can post on our support forum with any details and we can check it out and see if we can resolve it. A majority of the time it is something minor that can be changed.

Thanks!

Hi

is there a widget or script “SUBSCRIBE TO OUR NEWSLETTER” one field check: http://theme-fusion.com “footer right”

tx

Hey!

Currently there is not one included with Avada, however you can set one up with the free Contact Form 7 plugin. It allows you to make forms and put them anywhere. The one you linked to on our site is our company site, not Avada.

Thanks!

Hello everyone, i really wanna buy an extended license for avada, but i cannot find it, i just found the regular license. (french guy here, sorry for the inconvenient grammar)

Hey!

Currently the extended license is not active, however we can activate it for you based on what you need it for. Please email us the details of your request. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.

http://themeforest.net/user/ThemeFusion

Just a heads up, the extended license is not a “multi-site” license that allows you to use it on several sites with one purchase.

Thanks!

Hey Avada theme,

I love your theme. One question:

Is there a setting or CSS code available when clicking on one of the portfolio items a light box pops up and shows the featured images in stead of going to the single portfolio page?

Thanks Desch

Hey Desch!

Thanks for the comments! Hmmm right now there is not a setup for that, however the good news is we are going to add options that will allow you to choose if the lightbox shows all the images from that one post, or if it shows all the 1st featured images of each post on that page (which is what it does now).

I can’t say exactly when that will be added, but it is on our list and will be done sooner than later.

Thanks!

Hello, is your theme now 100% compatible with WP4.0 and latest WooCommerce ?

Hey :)

Yes it is!

Hi! I saw that in the full package of Avada there is an “Avada Child theme”. Is this compatible with the Genesis framework?

Thx!

Duplicate comment, see y reply above :)

Hi! I saw that in the full package of Avada there is an “Avada Child theme”. Is this compatible with the Genesis framework?

Thx!

Hey!

Hmmm I’m not sure to be honest, we’ve not tried that. It is not something we support at this time.

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

……………………………………………………………………….……………………

Click Here To Get Free Support

View Our KnowledgeBase

View Our Online Documentation

View Our Training Videos

…………………………………………………………………….………………………

Thank you, we look forward to serving you!
ThemeFusion Team

Hi! Just bought Avada theme and when I try installing it, it just says “are you sure you want to do this?” I read the previous comment that you recommend installing it via FTP but in all truthfulness I get so confused doing that and always screw things up. This is a brand new wordpress site and I’m a bit shocked/bummed that this theme won’t download. Any help much appreciated!

Hey!

Thanks for the purchase! Welcome to Avada :)

This error is not theme related (I wish it was!) but is affected by your host configuration (the company who you pay to host your site). Basically they have a limit on the size of file that can be uploaded. That should be increased.

Avada.zip is the theme file and it is right over 11MB because of the included plugins (Layer Slider, Revolution Slider).

You can contact your host and explain this to them to havw them increase it, there is no reason why it should be that low.

See this post: http://theme-fusion.com/knowledgebase/are-you-sure-you-want-to-do-this/

Also, check out our docs on how to install it via FTP

If you do not want to install it via FTP, it is pretty easy if you look at it as a folder of files on your computer. When you log on to your server, it simply shows you all the files that are there. Just copy the unzipped Avada.zip file (Avada folder) and paste it into the correct location (wp-content > themes folder”.

http://theme-fusion.com/avada-doc/install-update/ftp-installation/

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Does your theme offer multi page login. In other words, is it possible to set up login account so that each person in the office can have their own page to log into?

Hey!

Hmmm that is more reliant on WP itself, not a theme. You can create as many user accounts as you need in WP admin, setting each one to a specific privilege (admin, user, etc).

If you are using a plugin like bbPress or BuddyPress, then there are more options for that that come with the plugin.

Thanks!

And I have verified that the latest Contact Form 7 version 3.9.3 does not work with the latest Avada 3.6.2 version in conjunction with the latest WordPress version 4.0.

I tried the Contact Form 7 plugin version 3.9.3 on a site using WordPress 3.8.4 while using Avada 3.6.2 and the form worked.

It is really too bad that this plugin doesn’t work with your theme. Not sure if you have encountered this issue yet…

Hey!

See my other reply, we are not having issues with it. That plugin is definitely one we support and can confirm it works. Check out my notes from that reply.

If you can verify it works with default theme, then please signup and post on our support forum with the details so we can take a look.

Thanks!

It still does not work via the default theme. I am having this issue on two different servers…

Yep it has to be a hosting issue then, definitely contact them and explain what is going on.

Thanks!

Hello,

I am having many difficulties getting the Contact Form 7 to work properly with your theme (not sure why). It seems that the Contact Form 7 plugin is not compatible with this theme and with the latest WordPress version 4.0. Maybe I’m crazy but on numerous sites with the latest Avada 3.6.2 theme installed the contact form will not send messages.

So my question is then how can we customize the built in Avada contact form?

Hey!

Hmmm it works for us and we have had no other reports of this. A majority of the time when a contact form will not work, it is due to server configuration or server issue, or the emails are going to a spam folder of some kind. Or you may have another 3rd party plugin that is causing it. To test it, disable third party plugins to see if it helps. If it does not, then try it with the default WP theme with the plugin. If the issue still happens, then it is server related and you should contact your host. If you do need to contact your host make sure to explain that it happens with the default WP theme.

Thanks!

Thanks I will contact my host as I’ve disabled all plugins as well as changed theme to twentyfourteen (default) but still am not receiving messages via the contact forms.

Yep it has to be a hosting issue then, definitely contact them and explain what is going on.

Thanks!

Prepurchase question. I remember before when I looked at this theme you guys had just regular tables and data tables. Did you remove that shortcode/feature? I see pricing tables but I dont see regular tables in the demos.

Thanks

Hello,

The data tables are still there as they were before, we just changed the shortcode page to only show pricing tables and we will add a separate page for regular tables.

Thanks!

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