21548 comments found.
Hi,
Does the theme support the new Woocormerce 2.2.6 update?
Also, I suggest you update your product page to reflect that you support the current version of Woocommerce.
Best Regards,
Hello,
There were no reports of incompatibilities from other people.
Thanks for notification about VC 2.2.x – Envato just added it in “compatible plugins list” (they are kinda slow with such things 
).
Ok that’s great thanks. Did the update all seems to be working fine.
Hi,
This template is beautiful but i’ve got some presell questions,
1. Are you using external frameworks as google, bootstrap cdns or other javascripts files ? If yes, are they easy to locate and unable them easily (from admin panel or from a lonely file ?) 2. Is it possible to add columns and put images in the mega menu showing up on the demo “Shortcodes” menu ? If no, is there any problem with Ubermenu plugin ? 3. Are your functions named with the template name (ex. the7_user_login() ) or another one to be sure that The7’s functions are 100% non-conflictual ? 4. When you say that it is compatible with Gravity Forms, are you also integrating custom views or is it just for css/js compatibility ?
Thanks in advance for your answers.
Regards, Thomas .yiolo
Hello,
1. Every WordPress site utilizes jQuery framefork. It is not possible to separate it.
Also The7 features build in Visual Composer page builder. It relies on BootStrap mostly for building columns layouts. It can be disabled quite easily, but thus you will loose handy visual interface to shortcodes (note that shortcodes will be still working fine).
2. Columns can be added. However images in menu are not supported (at least yet). The7 has legacy limited compatibility with UberMenu. Working features are the same that can be found in theme so there’s no sense in using this plugin.
3. For compatibility sake all functions are prefixed with dt_presscore_.
4. We made sure that forms works and elements will look fine with The7. Basically it is pre-made css/js customization.
Thank you for your answers.
Regards, Thomas .yiolo
Hi i have just purchased this and i wish to have the business version installed but all i get is the sample first page. How do I switch to the template?
//David
Hello,
Please unzip the theme package. Inside you will find the “Dummy” folder. In it there will be all demo files. Ones in “Business” folder are the files that you need. Import them using standard WP importer (note that Slider Revolution has its own separate importing interface).
If you have hard times with importing demo content, please submit a request via our online help-desk http://support.dream-theme.com – our guys will assist with it.
Thanks!
issue is that are not even displayed on my Plugin section – just like never had them installed before.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
@Asculta have you checked whether they are activated or not?
I’ve installed latest version of wordpress and the7 theme and everything works fine except the fact that the plugins aren’t displayed. Actually I have them on server folder (WP-Content> Plugins) but none of them is displayed/installed on WP Admin Panel .
Please let me know what should I do. Thanks
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,
Is it possible to display Tweets on the theme? Any advice on how to do it?
I am having issues with the sub layers on my layerslider in responsive mode. They are not showing fully in mobile and are being cut off. Is there a setting or size i should use for them and/or the main bg image?
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,
How can I delete, in each woo commerce category pages, the page header.
Thanks. M.
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, Please help . Despite the font settings for the latin -ext does not show up Polish characters . The problem also occurs if you set the font Arial.
Screen: http://i57.tinypic.com/2echn52.png http://i61.tinypic.com/2ij2f68.pngThanks
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,
In the “button 2” css field, what would i put in to centre the button (i’m assuming this is where something would have to be added to have it centred)
I know i could just add a button from the text block but i want to use the button 2 feature.
Thanks
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I placed 3 items into my Footer widgets, but my footer widget is not displaying on the bottom of the page and I have it turned on in my homepage settings. Any reason why it might not be displaying?
http://ineedfinancialaid.com/I got it to display now, but it is appearing as each widget being stacked on top of one another rather than next to one another in a 3 column format
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
How can i close the shortcode by admin or editor?
Thanks a lot.
Hi,
I’m afraid I did not understood you correctly. Can you please be more descriptive what you need to do? Thanks!
Hi,
We are running wordpress 4.0 and the 7 4.4.4
But our text editor is not working?
How can we solve this?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hey, ticket sent 
#17181
Hello Just purchased the theme, installed onto fresh new wordpress 4.0. Installed business dummy content. Also installed new revolution slider 4.6.0 and installed dummy template for revolution slider. That gets rid of the error message but the slider just wont load….and hangs for a long long time.
Any ideas?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, Do any of the sliders or scrollers support iframes to load custom google maps instead of images? I have tried to find a way to do this with the metro slider but have been unsuccessful so far. Thanks.
Hi,
I’m afraid no. You can try it in the Slider Revolution though..
Hi!! Is there a way to show an icon over the videos in gallery page? I was able only to show it on posts.
Thank you very much!
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi! Can we exclude and include categories in the blog short code? (like avada) We need a feature that makes it look like we have 2 separate blogs on the site featuring different content.
Hello, we have a couple of pre-sale questions: 1. how difficult would it be to add an appointment booking form to the home page (or other pages on the site)? I know there are some plugins available to add the form, but I am not sure if that would be the best way to do this. What would be your suggestions on what would be the best way to add the appointment booking to the home page?
2. Is the Demo Content included?
Looking forward to your reply.
Hello,
1. If there’s a plugin that suits your needs – you can use it. Or (if you do not need complicated request procession directly on your site) you can just build a desired form in Contact Form 7 (which is 100% compatible and styled to match The7).
2. Yes. But please note that most images on demo are copyrighted so ideally you need to skip importing them. (Or purchase proper licenses if you are planing to use them).
MANY thanks for your response. We have one more question related to the screen “adaptability” or “responsiveness”. We tested the demo site on an iPad and we found that, even though the template is responsive, (adapts to screen size) we cannot zoom-in areas or sections of the pages (i.e. as when closing-in two fingers over the screen). Because of the target market we will be working on, this is a very important feature.
What are your comments in this regard? It is about the only one thing that will prevent us from getting your theme.
Hello,
There’s a meta-tag that prevents zoom. But it can be removed in 2 seconds 
Fantastic. I assume you will provide direction on how to do this after buying the template, correct? I am getting the final approval and will get the theme. Many thanks for your quick response.
There’s no big secret There’s a line:
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1">
in header.php. Change the “maximum-scale=1” to whatever you need. E.g. “3”
Hello! I have a mini-problem, images styling & hovers doesn’t run. I need your help. I have installed theme newest version. Thanks you for advanced
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
