Hi,

You can choose your menu type in Select Option > Header and Footer > Header Bottom Appearance. There you can set your header to regular and it won’t be sticky header: http://screencast.com/t/c7ofEkmJFe

Hope this is helpful.

Select

Thanks.

Select

Hi,

If you want a multilingual site you will need to use the WPML plugin.

Select

Can I use another plugin or supports only WPML? Because I tried other plugins but they do not work.

thanks for the reply! great customer service

Chiara

Hi,

We support WPML with our theme, and haven’t tested any other plugins with our theme, so we can’t say for sure.

Select

Hi,

Our support team will take a look and get back to you as soon as possible.

Select

Hi,

Thanks.

1) You can set this on each slide in your slider, by going to edit that slide and setting the “Header style for this slide” option to either Light or Dark.

2) You can set the anchor ID by going to edit the row you would like your anchor link to scroll to and inputting some ID in the Anchor ID field: http://screencast.com/t/eoomzAABbWW

Select

Awesome… THANKS!!

You’re welcome. Glad we could help.

Select

Hi,

Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Select

Thanks for the quick response.. This is the ticketnumber Ticket: #308608

Thanks in Advance!

Hi,

Our support team will take a look and get back to you as soon as possible.

Select

Hi,

Thanks.

You can upgrade our theme by performing the following steps:

1. Download latest All files & documentation file from ThemeForest (your Downloads page)

2. Extract it and locate nouveau.zip

3. Extract nouveau.zip and locate nouveau folder

4. Copy/Replace the content of nouveau folder to /wp-content/themes/nouveau folder of your web site.

Using this method, none of existing content or settings will be lost

Select

This is perfect. Thank you

You’re welcome. Glad we could help.

Select

Hi,

Unfortunately this is not an option in our theme.

Select

Hi,

If you are using the theme’s Contact Page template please make sure that you have inputted your email address into the “Mail send to” in Select Options > Contact Page and then try to send a mail and see if it arrives to the address you set in the “Mail send to” field.

If this doesn’t help, please submit a ticket with a link to your site and temp wp-admin access to http://select.ticksy.com/ so our support team can inspect this issue.

Select

Hi,

To update Visual Composer with our theme you don’t need a license key because we bought an extended licence for Visual Composer, so you get updates for the plugin along with theme updates.

In order to update Visual Composer with our theme, after you have updated the theme to the latest version you just need to uninstall Visual Composer and then install it again and it will be updated.

Hope this helps.

Select

Hi,

Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access and our support team will inspect this issue and help you solve it.

Select

ok !

Ok, support will answer on your ticket.

Select

Hi,

We have assigned your ticket to our support team. They will take a look and get back to you as soon as possible.

Select

Hi,

Could you please send us your ticket ID?

Select

Hi,

You can add a text widget to the Vertical Menu Widget area in Appearance > Widgets, then add an image via html and wrap that image in tags with your link.

Then you can add the following code to your custom css field and your image with link should work:

.vertical_menu_area_widget_holder {
margin: 60px 0 0 0;
z-index: 101;
position: relative;
}

Select

Thanks for reply. Please, are not very experienced, could you tell me which css file and in what position? Many thanks

Hi,

You don’t have to modify any files. Just go to Select Options > Global Options > Custom CSS and paste the code above into that field (if you already have something in this field, just paste the code to the bottom, underneath everything else.

Select

Hi,

Could you please submit a ticket to http://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue.

Select

Hi,

I open a ticket.

Many thanks for your support.

You’re welcome. Our support team will get back to you on your ticket.

Select

Hi,

You can set a background image on a row, and then create another row inside that row and put your testimonial element in the inner row, however it is not possible to set one background for each testimonial.

Select

Ok, many thanks for your support

You’re welcome. Glad we could help.

Select

Hi,

Please try by adding the following code to your custom css field:

.woocommerce-page ul.products li.product a.product-category img, .woocommerce ul.products li.product a.product-category img {
margin: 0 auto;
}

Select

YES! It works Thank you!

You’re welcome. Glad we could help.

Select

Hi,

Please go to Select Options > Header and Footer and set Footer in grid to yes.

Select

Hi,

Ok, it works, many thanks for your support!

Kind regards,

You’re welcome. Glad we could help.

Select

Hi,

We have assigned your ticket to our support team. They will take a look and get back to you as soon as possible.

Select

Hi,

If you have WooCommerce installed, you can add the shopping cart to your header by going to Appearance > Widgets and adding the WooCommerce dropdown cart widget to the WooCommerce dropdown widget area.

Select

Thanks !!

You’re welcome. Glad we could help.

Select