No, we have not stress tested.

What server configuration do you recommend?

I would recommend a VPS at least for such a large number of hotels.

Hi,

the theme has not been tested with loco translate. It works well with WMPL and qTranslate. Do locations and accommodations display if you deactivate the loco translate plugin?

Thank you.

We have it in our todo list, it will be implemented next month.

Hi,

thank you for your interest.

At the moment you can adjust the forms by editing the code. We intend to make them editable from the admin panel in the near future.

Thank you.

Hello,

Step 1: Edit the .pot file with poedit, qtranslate or wpml.

Step 2: Save file with your language name it, for example: es_ES.po.

Step 3: Edit wp-config.php located in the root folder of wordpress and define the WPLANG prefix with your language name which should be similar to the translation file name.

Step 4: Then go to your server via FTP, navigate to the theme folder and find the languages folder, its located at wp-content > themes > BookYourTravel > languages

Step 5: Upload the language files in the languages folder.

Thank you.

Hello, thank you for your answer, but I still have some issues… The wp-config doesn’t have WPLANG, so I added the line, but when I uploaded it, nothing changed… I followed all the steps, but I still can’t change it.

I’ll wat for your help, thanks

do you have es_ES.mo in your wp-content/themes/bookyourtravel/languages folder?

when you edit es_ES.po file with poedit and click save es_ES.mo will get created.

Hi,

yes, we did and there were no problems found. May I ask what errors have you seen, and what OS & FF version do you have ?

Thank you.

We will think about how to resolve this in a way that it can benefit everyone. You just have to be patience as we are currently putting together the upgrade for the search functionality.

Hi,

1. At the moment no. This sort of feature is in out minds however at the moment there are more pressing issues to resolve with the theme.

2. We use WooCommerce for payment handling. I believe you can configure WooCommerce to provide pay by check or invoice, so once booking is completed by user you can use WooCommerce to handle that sort of thing.

3. We have this on our todo list but it won’t make this current upgrade.

4. This is another of-requested feature on our todo list and will be done very soon, not this upgrade though.

5. Yes, users can register and then book. After they book, they can view their bookings in the my account section.

Thanks

Thanks for your reply i saw a woocommerce plugin for wishlit. Do you think it can work with BYT theme ?

I don’t think out of the box. BYT theme uses WooCommerce exclusively for payment processing. Our booking configuration is done by our custom code.

Hello,

we only provide technical support to people with a PURCHASED badge next to their username. Please verify your purchase with that badge and we will be more than happy to assist you with technical matters.

Thank you.

Hi luislar,

- We are investigating the inquiry not sending email issue. It will be fixed in this week’s upgrade. No email is sent when a review is posted.

- You can only review accommodations/tours that you have booked – that is the way the theme is configured.

- This was fixed in version 5.01. After you install the latest version (5.01) you go to Theme options -> Reviews and there at the bottom there is a Synchronize scores button that you click to fix these lagacy score issues.

Thank you for your answers. I’m going to wait for this week’s upgrade.

Thanks for your support. I am sure we will get a superb update for Relevant hotel, relevant tour widget and Flight reservation system from you as usual.

Yes, I created the coupon on woo commerce.

An another important issue comes to our noticed that:

Suppose Hotel Westin logged in our website on 22-10-14 and update their hotel vacancy. 5 deluxe room is available. Then on 23-10-14 they reserve 2 rooms for their direct customer. Now actual available room is 3. On the same day (23-10-14) our website visitor requested for 5 rooms and our system receive and confirm the visitors 5 rooms.Now the context is, hotel authority can not provide rooms to our online customer as they have only 3 rooms left.

Now, my question is, are there any way to check availability directly from hotel server when a online customer goto any hotel single accommodation page? Based on the availability result our website show the room information and allow visitors to reserve a room.

We have 250 hotels information in our database and another 150 hotels information will be insert soon. In the busy season, this is impossible for hotels to update their room availability on our database and we also can not confirm visitors request by manual way. I am earnestly requesting you to provide us an experience suggestion to solve this issue?

Thanks

I am expecting an answer for my above queries? Can you please suggest me? Thanks

Hi,

We will have a look at how to integrate WooCommerce coupons into the theme once we are done with the pending upgrades.

With regards your issues with availability, for such a number of hotels and not being able to update the availabilities by hand, perhaps you will have to get someone to custom code a solution for you that checks a web service api or something and does updates against the databse.

Thanks

Hi,

the slider is meant to go behind the menu.

If you want to change that, put the following to your css file:

.home header {position: static;}

Thank you.

I put this- .home header {position: static;} -in my css file but i sti have the same problem

Have you put it in your child theme’s css?

Hi,

go to http://themeforest.net/downloads and download the theme again. I would suggest that you follow instructions from the documentation.

Thank you.

Hi,

At the moment this is not possible however we have something like this in our todo list (discounted prices, different price levels, supplement prices etc) to be done in the near future.

Thanks

Also I want to change at the homepage the text “Top car rental offers” and “Explore our latest accommodations” tell me please at which file I am gonna find it.

Cheers.

Hello,

put the following in your css file:

.main-nav {background: yourcolorhere;}

header .search,
header .ribbon {display:none;}

You will find those texts in

includes/parts/car_rental-latest.php

and

includes/parts/accommodation-latest.php

I would suggest that you make these changes in a child theme.

What is your theme version?

Thanks

5.01

Please send your WP/FTP login details to support@themeenergy.com so we can have a look at this and fix it. Please include a note to let us know the issue so we know what needs fixing.

Thanks

That’s an interesting feature, we will add it to our todo list. At the moment you can mark Accommodations (when editing individual accommodations) as featured and then go to Theme options -> Home page and set the Show only featured accommodations checkbox… that will then show only your “selected/featured” accommodations.

Thanks

Hi Thomas,

We are working hard on revamping the search functionality and will release this upgrade end of this week or early next week.

I recommend you wait till then as these things will be configurable from admin.

I need to make this change to the code not being able to proceed with an update where I can change? Thanks Thomas Caporuscio

It is more complicated than that. Please wait for us to release the upgrade for the issue to be resolved.

thanks

It is not that easy… there a bunch of places to look in. You should try and familiarize yourself with the code and see where you can change this.

This is actually an interesting feature so we may consider implementing it for the theme as an option in the near future.

thank you.

You are welcome.

Those product_cat and product_type things are indeed things that shouldn’t be in the sample, we will have them removed. However, that shouldn’t affect anything, if those are the only errors you got then you can proceed following the documentation and configure the demo.

Many thanks!!

You are welcome.