374 comments found.
Hi,
Your theme looks good but in the Less resolution screen in Tab and mobile just have a look on the Carousal effect. Under the slider you see Best Sale of the Month, all the products coming down http://deviceponsive.com/?url=http%3A%2F%2Fvenusdemo.com%2Fwpopal%2Fshopping%2F# Have a look over here, if we click on arrow all the images are getting scrolling. Let me know how to solve this issue.Hi there,
Could you take a screenshot pictures with description then send to : opalwordpress@gmail.com
Our team will try their best to help you.
Thanks
I would like to disable responsiveness on my theme. Can you tell me where to edit the following line please?
<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1”>
Thank you!
Hi there
On our theme you need to edit a lot of css on template.css file to remove responsive
We still do not have function to disable that. We need a lot of time to make it responsive
So could you tell me the reason you do not want to use responsive ?
I understand the css, I would not dare try to edit this much code. It is a known fact that disabling this line…
<meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1”>
will take a way responsiveness, so I just need to know which file I can edit to take away the generation of this line because it is not in your header.php files.
I want to take away responsiveness because for the store I amusing it for the conversion rate has always been higher when the site is not responsive. Responsiveness is good for a returning user to repurchase easier but for a new user they would like to see the design of your site as a factor to determine how trustworthy your site is and what your brand is about. This is hard to do on a reduced responsive version of a website. So this is why I want to disable it.
Can you please tell me where I can edit that line?
Thank you
Hi there,
If you have knowledge about css you can edit file to remove responsive : theme/css/template.css
Thanks
It is much easier to just edit the single line. I already said that it is too much work to edit all the media queries. Why can’t you just tell me where to edit the single line of code I asked about? Can you just help me with this please? That is all I am asking you for. There is no need to say things like you just said above. I asked a direct question initially and you answered my question with a question. Please be professional and help me with editing this line, I didn’t come here to go back and forth about “why” I need something or what i am capable of. I just asked a simple question of where to edit the line with the “meta viewport” tag. Can you tell me where I can edit that line please?
Hi there
Please know that we need edit a lot of code for responsive site
Do you understand it ?
If only one line of code we will fix it easy with you
If you need more information about code. Please contact with our developer team via email: opalwordpress@gmail.com
Thanks
I cant add the TODAY DEAL option on sidebar…please help me to figure it out.
Thank you so much for using our theme.
Please follow that guide to know more : http://wpopal.com/guides/pharmacy/#!/setting_deals
If you like our theme, do not forget to vote it 5 stars. We are really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE
Thanks and have a nice day
Can you tell me the procedure of upgrading the theme form previous version to latest version.
Hi there
To update our theme. Please make sure you backup all of your customize
After that, active another theme -> Select shopping theme then delete it .
Then re-download our latest version on ThemeForest -> Upload and active our theme
Thanks
Hello
This theme is a Korean and multi language support?
Hi there ,
Thank you so much for interested in our theme.
We using .po and .mo files to change language.
You can change to every language you want. Follow that link to know more http://codex.wordpress.org/WordPress_in_Your_Language
Thanks
Hello Visual Composer License Key How can I find
In short, how do I create a product catalog on the main page. thank you ugur yild?iz
Hi there
Only us have that key and you do not need to active this.
Could you tell me more product catalog on your home page mean ?
Then we will try to help.
We are really appreciate if you contact with us via email : opalwordpress@gmail.com
Thanks
Hello home page settings [wpo_products type = “best_selling” style = “carousel” number = “6”....... and megamenu editör, manage widgets Located here;
Type: Top Rate Best Selling Recent Products Featured Products settings menu. Is there a video tutorial about it. how changes are made thanks ugur y?ld?z
Hi there
Please take a photo screenshot with description about your problem.
Send your admin account and all information about problem to email : opalwordpress@gmail.com
Our technical team will check and give you solution.
Thanks and have a nice day!
Hi, is there any way to make Vertical Menu (categories) work on mobile view? I’ve got 2 instances of Vertical Menu – one on the right of the search bar and the second inserted in the sidebar (just like in your demo home-5). In mobile view: top vertical menu don’t show at all, sidebar vertical menu show only the title bar – the same in your demo. Also: is there a quick way to change the icon of vertical menu inserted in the sidebar – there is suitcase icon and I would like to change it. Thanks!
Hi there,
To change vertical menu icon. Please follow that guide :https://www.youtube.com/watch?v=9fI1OLlusjU
We disable vertical menu to make that site can run faster, nice design and do not any problem
Thanks
Hi Your Theme looks grate and this why i purchased
purchased you theme yesterday, and i am trying to use WooCommerce price Filter widgets , but seems your theme don’t support it, please let me know how to fix, Also your documentation don’t cover every this
Hi there,
You can use a lot of filter price plugins. And make sure you set on sidebar that is used on Categories products page ( set up from : Theme Option -> WooCommerce -> Select sidebar to display)
Thanks and have a nice day!
Hello,
I like your theme, before i buy it i would like to know if its WPML ready and you have .po and .mo ready ? and it would be very helpfull if you have frensh language already translated 
Hi there
Current our theme are using .po and .mo files. You can use WPML too .
So you can install our theme to every language you want.
Thanks and have a nice day!
Hi,
Excellent theme.
I was wondering if these particular features are able on the theme.
- Each product should have including and external VAT prices
- Filter system for products. (Spire technology).
- Save basket feature Users should be able to save baskets and load any other time.
- Custom background pic. So like advertisements on either side of the screen.
Thanks a lot.
Hi there
Thank you so much for using our theme.
Here are the answer for your points
1. Yes it can be included: go to WooCommerce->Setting->Tax
2. You can drag plugin to filter product on category product page
3. User can use Wishlist function for your idea a
4. Please use left sidebar and right sidebar then drag anything to there
Thanks and let me know if you still need help.
Thanks a lot for the quick reply.
Regarding the filter system for products. Can something similar to http://www.spire.co.uk/product_list.php?top=Networking&cat_desc=USB-Wireless-Adapters&cat_id=125&show_menu=14&a14=No#f be achieved?
Where it can be broken down into numerous filters. Such as Colour, Brand, Size, etc
For example select Black, Samsung, 32 GB as a filter.
Thanks
Dear Sir
With products filter you can use that plugin : https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/
Thanks
Hello,
I am having issues with the revolution slider since the 4.0 update, my (revslider homeslider) tag on my wordpress main page (boutique) is inserted but the slider does not show up.
If i put the slider on a new page (testpage) than it does show up, revolution slider works, but since the update it seems like it does not get read one the first page of site. gksecure.com is the site.
If you can help…
Thanks again
Hi there
Thank you so much for using our theme
Send your admin account and all information about problem to email : opalwordpress@gmail.com
Our technical team will check and give you solution.
Thanks and have a nice day!
Just as a side note to anybody considering purchase. Just be aware that the woocommerce wait list plugin (from woothemes.com) will not work with this theme.
It causes an error with displaying the price of variations.
Also be aware that you MUST use the Yith magnifier plugin which is a very cool plugin, but at the same time has many down falls as it does not always display gallery images correctly, and when using on a mobile (even if you use a plugin mobile switcher) it makes it impossible to scroll on product pages. You could technically deactivate this plugin, but then you will have no image gallery for products.
Other than that, good theme, support is good, but just make sure you check incompatibilities before buying as even some of the woothemes designed plugins (purchased from woothemes.com) do not work.
Thank-you
Hi there
Like our email we sent to you. When you use our theme. The first you need to install our require plugins to make our theme can run best.
But you did not follow that. You used your plugin so that is the reason make your site can have function like our site
We hope you can check it again and contact with us via email if you need any assistants!
Thanks and have a nice day!
I disagree. 99% of the plugins utilizes are the basic ones most wordpress sites will need (image optimizer, simple contact forms, etc..) and the rest of them are straight from woothemes.com (purchased).
I mean the woocommerce waitlist plugin gives an error with the theme, but works great with other themes. Therefore, I believe it just is not readily compatible with all of woocommerce. Maybe with woocommerce basic function.
Hello, I’m adding new products. I’m writing product descriptions. product description on the website it looks messy. How to troubleshoot scattered image. How hard can do. I can not find the solution. Educational resources is minimal. Can not be helped. I can not find my. My disappointment did not expect from your company. ugur yildiz
Hi there
What problem with your product description.
Please check on our demo site
You must only import your data then your product will be displayed like our demo
Thanks
There is no product picture gallery and nowhere to turn it on.
How can we make it to where there is an image gallery??
Hi there
Thank you so much for using our theme
Please take a photo screenshot with description about your problem.
Send your admin account and all information about problem to email : opalwordpress@gmail.com
Our technical team will check and give you solution.
Thanks and have a nice day!
Hello There is a problem in Turkish characters. (?, ü, ö)
How I solve the problem.
Thank you ugur yildiz
Dear Sir,
Please check it by your self. We can not have knowledge for all of languages in the world.
Please follow that documentation to help : http://codex.wordpress.org/WordPress_in_Your_Language
Thanks
Hello Team,
Thanks for a great theme and thank you for keeping it updated. Just a small request, can you please update the Update history so that I know what are the new changes that have been added to the updates.
Thank you
Hi there
Thank you so much for letting us know your idea.
We will try to make it now
Thanks so much and if your site still use normally. Please keep using it. We will send your a message when our theme have big update.
I want to use “Wordpress seo by yoast plugin”, but your theme already has seo fields, can the plugin mentioned be compatible with your theme?
My another question, when i search for products in your demo it shows only 4 products along with pagnition, is it possible to cutomize number of products to appear in search result in a page?
Hi there
Thanks for interested in our theme.
1. You can use Yoast Plugin on our theme.
2. We use default search function from WordPress. You can learn more by research from wordpress.org.
Hello i wondering if we can turn off the “add to cart button” from the your themes option ?
Thanks
Hi there
Sorry our theme current do not have that function
But if you want after installed our theme, contact with us then we will do it for you.
Thanks
hi i need to edit the checkout form, please tell me the path where the file is to edit titles like oh forze change language woocomerce know where I edit the names or titles
http://prntscr.com/4usym7Dear Sir
That is checkout page and it come from WooCommerce plugin. So we do not edit anything from WooCommerce. You can check or search about translate that page with WooCommerce
Thanks and have a nice day!
hello..please tell me how to fix the search function. when a key word is typed in and search it brings up one product, i need it to display all the products with that keyword? Thank you
Hi there
We using default search function from WordPress
And that function is not perfect. You can search another search plugins for your WordPress site then make it better
Thanks and have a nice day!
