39364 comments found.
Hi I’ve seen Avada has two width layout – full and boxed. Is it possible to customize boxed layout width to 960px? Thanks!
Hey!
Yes we have settings that allow you to fully choose the width of teh site, in boxed or wide 
You can enter any pixel or % value all the way up to 100% full width.
Thanks!
Hi,
Just a quick one, is it possible to place an image on the right of a paragraph? I would have used the theme builder to just create different containers and add the text in the one and the image in the other so they separated. Problem being I want to use the Tab short code so I want to incorporate and an image to the right of the text. I understand I can place an image above or below text but I want the image to be the right of a paragraph of text. I hope this makes sense. IS there an easy fix without sending a ticket to this issue which would seem should be quite simple?
Hey
Yes you can do this, just choose to align the image to the right side when inserting it through WP media section. If you are using our image frame shortcode, you can choose align right in the shortcode option as well.
That will work. If you do have issues with it please post on our forum so we can take a look and see what is wrong.
Thanks!
Hello. i`m having a big problem downloading the latest version. each time it stops downloading and now i`ve reached the “item download limit”. i`m pretty sure i have not tried downloading it for 50 times. there must be something wrong with your server. please help me upgrade to the latest version. it`s really critical
Hey!
I believe the limit is set at 25 downloads. But if you contact Envato support, they can remove that for you. If you have been a long time Avada user, then 25 times can be easily reached since we update the theme often.
Contact them here: https://help.market.envato.com/hc/en-us/requests/new
Thanks!
actually i have posted a ticket in the help center but they say they need 5-7 days to respond. that`s the time i can`t efford
Hmmm unfortunately I cannot do anything for this 
Can you try to tweet @envato_support your ticket number? That should speed it up for you.
Hello, I am interested in purchasing this theme. but have a couple of questions, Does it support Arabic (right-to-left language) and would it be possible to have both Arabic and English version in the same website?
Also, how would I go about installing it into multiple websites?
Thank you!
Hey!
Yes it supports RTL out of the box.
I’m not sure about English and RTL on the same site as they are different at the core, but I would ask WPML support on this, you will need some type of language plugin to manage it. WPML is one of the best.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi, I need to add more fields to the form on the contact page. Which file i can work on? (I’m using child theme)
Thanks
Hey!
Contact.php is the one you want. I would also recommend checking out the Contact Form 7 plugin, it will allow you to create any number of forms and fields more easily. You can insert the shortcode on any page, and then add the google map shortcode to the page as well, which would give you a custom contact page template made out of a regular page.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Thanks
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hi Guys
Recently bought the theme and think of using for another client too, really like the features.
Have a slight “User Error” on my part though, i have installed the Home Version 7 to one of the pages to try it out bit I can’t seem to get the back ground colours to work on the “Full Width Containers”
It allows me to change the colour to my choice but once i have saved, updated and gone back into the container it just says “no”
Any ideas?
Lee
Hey Lee!
Thanks for the interest!
That “no” error is a bug that can be fixed with this solution here: http://theme-fusion.com/knowledgebase/full-width-container-resetting/
Sorry for the inconvenience! It will be included in our next update as well.
Thanks!
Great response guys, fixed it a treat
Lee
Thanks!
Hi there,
For the client slider is it possible to show the client logos in a random order? Not always load the same logos on first load?
I see that the carouFredSel plugin does have the option for items to set the ‘start’ option as ‘random’. (http://docs.dev7studios.com/jquery-plugins/caroufredsel-advanced)
Is it possible to make it random, if so, how can I implement or override your functionality in a child theme?
Hey!
Hmmm unfortunately no that is not possible to show a random order of client logos. You could do it by modifying the code, and yes we do use that script you mentioned. However it is a multiple step process that is a code customization that we cannot assist with. But please see this link: http://theme-fusion.com/customizations/
The good news is that sometime in the future we are adding options for autoplay and I’ll also make a note to check into the random order at that time.
Thanks!
Hi,
My client have buy your theme and he’s great
I try to modify the shortcode of the blog with the template TIMELINE for put the author and the date of the post to another place in the container of the post, of course. I can put the author but not with the date of the post, i have just the time not the date… you can see the result : http://howaboutsales2.pycty.net/
I see in your code that it’s coding with your framework. Can you said me how i can get the date of the post?
Thanks in advance.
Hey!
Thanks for the comments! unfortunately we cannot provide support for code changes, however please see this link: http://theme-fusion.com/customizations/
Thanks!
Ok. I have another problem. When i scroll to the bottom the nav change to header-sticky. It’s normal, but the logo is not visible when i scroll for the first time. When i scroll to the top and i scroll to the bottom for a second time, the logo is visible.
Have you a idea of the problem?
When i see in the html, the link to the logo it’s true and he’s load.
Hey!
Hmm no that is hard to say because we cannot reproduce that on our end. I would suggest getting the purchase code and posting a new topic on our forum so we can take a look at the setup.
Thanks!
Hi,
I have a problem with the fusion mega menu. I had an earlier version of the theme Avada and fusion mega menu worked perfect. I updated to the latest version of Avada and now changed the column width, the long item menu displays written with double line.
How I can change the column width of this menu?
Hey!
There are column width settings in the menu section of your admin to control the width of megamenu. http://d.pr/i/18OX9 To use that feature, you must not have “full width megamenu” checked.
Also, you may want to use “full width megamenu” so check that option instead in the menu section. http://d.pr/i/1eyWf
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hello,
This is my website : http://smartproperties.us/
I want to ad a login button in header right.
how can i do that.
my code is: <?php if(is_user_logged_in()) : ?>
<?php else : ?> Login Register <?php endif; ?>
where i place it???
regards roni
Hey Roni,
This can be done but we cannot provide support for code customizations. However please see this link: http://theme-fusion.com/customizations/
Thanks
Hi guys!
Im setting up this theme for a client of mine, and Im stuck at a problem. I get following error: ” You are using an outdated browser or your browser doesn’t support JavaScript. Please upgrade your browser to improve your experience”
It appears when I try to checkout using ePay solution .. 
Please help, the customer is losing money because her customers cant pay! ...
Hey!
I assume you are using a plugin for this? That is not a message the theme would give, I would recommend getting in touch with the plugin developer.
Thanks
I have, it was actually something in the CSS (don’t ask me how they knew) 
But it’s all fine now!
Nice theme, btw
Awesome, thanks!
Hi. I have a really awkward logo and the only way its going to work and look good is if the menu flows to the left and to the right of the logo. So the logo is in the middle of the header and the menu is split on each side. Is this possible?
Hey!
Yes it is possible, however, there are not built in option for this, it will require code customizations.
Here is an example though that has the large logo up top and menu below, this would work without code adjustments. Use header 5. http://www.parishshoppe.com/auburn-showhouse/
Thanks!
Hello,
a suggestion: Why not adding background images on the flip boxes ?
I think it will be a great idea. i wanted to add that but i was disappointed not to find that option
Hey!
You can add images to the flip boxes instead of the icons, and they can be larger sizes, like seen here: http://theme-fusion.com/avada/flip-boxes/
But currently there is not an option for full background images in them. But this is something we could add in the future.
May I suggest you add this to our new ideas section of our support site? We’re always listening to our users. If you have any feature requests, recommendations or ideas – you can add them to our idea section. Each idea that is submitted can be voted on by other users. This allows our team to have a list of the most popular requests for future development. We value everyone’s opinion and continue to improve Avada with your help!
Click Here To Submit Your Idea!
Thank you for choosing Avada!
Hello Everybody, i’m very intersted to buy this website builder,but i have some question to be answered be4 purchase: 1 – we are an export co, and we have more than one product (not online Ecommerce),and we would like to build a new website with an attractive interface with slide show with a video,etc.. could this software do that? 2 – i’m not a software programming for any lang code even HTML, so is it easy to use it, or must know programming? 3 – may i setup a software programs like php or wordpress to proceed in this job? 4 – if i have some problems and that’s the main point of me,may i have a pushing hand (help) in the points i have in this website builder. 5 – there are some additions scripts such as SEO have to add , is it easy to upload in the website while building? thanks hesham hesham
Hey!
1. Yes you can do that with Avada.
2. It helps to have knowledge of Wordpress, but not coding or programming. No coding is required.
3. I’m not sure what this question is asking. You need to use Avada with a WordPress installation that is hosted on a server.
4. We offer support after the purchase for any theme related questions. It does not cover customizations (like coding) but covers any questions related to using our theme and features.
5. You can upload items to your installation or server.
Thanks!
My company is interested in buying your Avada theme but the license is “one per client and the client should not pay for the theme”, does that mean I need to buy one per website used by my own company or can I use the very same license?
Hey!
Replied via email to this query too, check that out.
Thanks!
Hello,
I know this may be a silly question but I cannot find out how to address it. So I’ll explain. When I scroll over a button, the button turns to the opposite. So, the border and text turn to the secondary color and the background goes to the primary color. This is when I hover. It shows the button to be the exact opposite of when it wasn’t hovered over.
I would like the font awesome icons to behave in the same way. I would like the background AND the icon to flip colors when they are hovered over. How do I make that happen?
Hey!
The icons are tied to the “accent color and accent hover color” so you can set the colors there.
But please make sure you are on Avada 3.5 or higher as that is when it was added. But you can fully control the button colors and hover colors.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi Again. i found out that the reason i can not download the latest version is that i have run out of download limit number. saying that due do internet disconnectivity i haven`t been able to download it even once. so i have 2 questions. 1. is there any other way to upgrade to the newst version other that downloading the file? i have 3.3.1 version on my site now. 2. is there any other way or links so that i can download the file or can you send the file to my email adress so i can download it from there?
Hey!
Hmm if that is the case please contact Envato support, they can reset that limit for you. https://help.market.envato.com/hc/en-us/requests/new
1. If you are on v3.5+ then you can use the auto-updater.
2. Unfortunately no, but contact Envato support and they can help for sure.
Thanks!
Hi there, My name is Alex, i was looking to purchase an extended license of this theme. Please provide me the link to purchase it, it used to be there but not anymore. Please help. Thank you, Alex
Hey Alex
Currently it is disabled, but please email us with the details of what you would like to use it for and we can discuss it. To email us, visit the link below and find the “email theme fusion” box on the lower right hand side, send us an email from there. Don’t worry about the auto-reply, I’ll still get the email.
http://themeforest.net/user/ThemeFusionThanks!
