1685 comments found.
Hi @chiclemoon,
visit the link below for the answer to your question:
http://themeforest.net/item/soulmedic-flat-responsive-medical-health-theme/6282832/comments?filter=all&site=themeforest.net&term=Is+there+a+widget+import+for+the+footer%3F&utf8=%E2%9C%93Hi.,
Thank you for answering his query.
Regards., DesignThemes Support.
Hi, How can I have the bottom gray area of your home page where the map is located as in http://wedesignthemes.com/themes/index.php?theme=soulmedic
Thank you
Hi.,
The section you mentioned in the footer widget area. Just add some widgets to footer widget area and you can see that section in your site.
Regards., DesignThemes Support.
Hi, I created a blog page (Title: News) but is always in one column. I tried to change the post layout columns to two columns when I edit the page but noting happened.
I deleted from the CPanel the DesignThemes Core Features Plugin because it seemed locked and installed it again but nothing happened.
DesignThemes Core Features Plugin seems activated but when I try to deactivate it, wordpress displays the message that is deactivated, but the plugin seems to be still activated.
Could you help me please to find out why is not function properly the DesignThemes Core Features Plugin, so as the post layout can function again properly?
Thanks.
Hi!.,
Thank you for contacting us.
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Ok,
(WP & FTP access logins) have been sent.
Thanks
Hi.,
The issue has been resolved. Kindly, check it now.
Regards., DesignThemes Support.
Hi,
Thank you very much, The issue indeed has been resolved.
Could you be kind enough and tell me what was the problem, so as next time, if it happens again, to try to solve it on my own or others with the same issue to be informed about it?
Again thanks for the support.
Kind regards Panos
Hi Panos.,
It was bug in our theme and we will update it in our next version.
Regards., DesignThemes Support.
HI,
can you tell me where to go to modify the avatar when we respond to a comment on the blog section.
Best regards,
Allain
Hi.,
Add your image to http://en.gravatar.com/ by signing up with the email id associated with your wordpress admin.
Regards., DesignThemes Support.
Hi,
I’ve sent e-mail but I couldn’t get reply. I want to make slider same as demo. Can you please send me codes for that slider?
Regards,
Hi.,
We have not received any mails from you. Kindly, Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the import file of the soulmedic slider.
Please signup at our support center and post a new topic in our forum.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Regards., DesignThemes Support.
Is there a demo content in theme ?
Hi.,
Yes you can import the demo data from Dashboard -> Soulmedic -> General -> Import Dummy Data ( Top right corner)
Regards., DesignThemes Support.
Could you please kindly help, I used this theme to develop for my customer and I have a problem with WMPL plugin please see below :
1. My site (http://panacee.com/en/) have 4 languages : English, Thai, Chinese, Arabic. I have tried to select the option setting on WMPL plugin but I can not make a drop down language menu on the top menu bar navigation. Right now, they show all 4 languages.
Please provide me your private email that I can send you a site access code to see my problem.
Regards, Pharawee
Hi.,
Kindly, check the attached screenshot to know how to place the wpml dropdown.
https://www.dropbox.com/s/j1ndmqqxexkmr7m/wpml.jpg?dl=0Regards., DesignThemes Support.
hi i updated the theme and activated page builder from soulmedic option panel but it’s not visible on pages/posts ect. what am i missing? how can i activate it?
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
hi.the demo online is not latest version
Hi.,
Yes, But we will update soon in our demo.
Regards., DesignThemes Support.
Our Technological services has been improved vastly
Come Experience the real life situations of saving life
/]dt_sc_hr_invisible /[dt_sc_icon_box type=”type2” fontawesome_icon=”h-square” title=”Well Trained Professionals” link=”http://google.com”]Above from Home Page4 short code. I try to add link to google but does not work. Any suggestions? Thank you in advance.
Hi.,
Thank you for contacting us.
We have checked above shortcodes in our local but links works fine for us.
Kindly, check it again.
Regards., DesignThemes Support.
Sorry I must be doing something wrong. I checked the links on my local install of wordpress; and it will not work. I emailed my info to you. I hope you can help me out. Thanks
Hi.,
We have not received any mail from you. So please resend it.
Regards., DesignThemes Support.
Hi i resent information via email.
Hi.,
We checked your page http://73.24.174.53/opa/?page_id=1388 and the title is linked to google.com correctly. Also we tried adding link to know more button and it worked fine. Please check it.
Regards., DesignThemes Support.
Hi, Thank you for your help. I made changes using “visual” instead of “text”. I am able to utilize the links now. Thank you again.
Hi.,
Thank You.
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance.
Regards., DesignThemes Support.
I can provide you access if needed in an private email. And I wanted to tell you also your template is great.
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
All Logins sent now….please check
Hi.,
1) We will fix this issues in our next theme updates.
2) Fixed – http://www.wittelsbacher-apotheke.de/beratung/
Regards., DesignThemes Support.
Ok…so one more question…
I would like to have the Top Section show up in the mobile and tablet view. Can you share with me the CSS that would allow that to happen?
Thanks.
Hi.,
Remove the below css code in wp-content/themes/soulmedic/responsive.css
#bbar-wrapper { display:none; }
Regards., DesignThemes Support.
Last thing I need help with…thanks for your patience:
Even though I have the ‘DesignThemes Core Features Plugin’ installed and activated my kitchen sink in Wordpress still looks like this – https://drive.google.com/file/d/0B5wJmUvNEhH1cTNEVWdiMUpxRDA/view?usp=sharing
This isn’t correct, is it?
Hi.,
Make sure you have the updated version of our theme. Else follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) go to wp-content/plugins/ through FTP
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Do I have to do all of this through FTP or is there a way I can deselect the theme in the Wordpress interface and then upload the updated theme and do it that way?
My blog page doesn’t seem to be working properly – http://jeremyabsher.com/absherneurology/news
Even though I have changed the settings to: - Blog Template - Post Layouts – 1/3 column - Disable Author Info – Yes
It still appears in one column and shows the author info
Hi.,
If you have set the blog page in Dashboard -> Settings -> Readings -> Front page displays -> Posts page: -> Blog, then remove the blog page from that option and check it.
Regards., DesignThemes Support.
I can’t seem to get my ‘Services’ page to work correctly – http://jeremyabsher.com/absherneurology/services
Two things mainly: 1) The last 3 icon boxes are not lining up properly and 2) I can’t get the links to open up in ‘self’ even though I thought that was supposed to be default. I even tried coding it target=”_self” and it still opens up in another tab
Here is the entire text of the page – https://docs.google.com/document/d/1Tbmj_1q4ZLre8dl5i9UDRuyGzjPJk4FG0_XDGNlXDls/edit?usp=sharing
Thanks
Hi.,
1) Just change the four column (Patient Library ) to [dt_sc_one_third first], since it is the first column in the second row to fix the issue.
2) Try target=’_self’ single quotes in the dt_sc_icon_box shortcode.
Regards., DesignThemes Support.
I’m having a hard time getting the ‘Our Physicians’ title to move down the page and line up correctly on the left side under the main image – http://jeremyabsher.com/absherneurology/about-us
Can you help me out?
Hi.,
Just use the [dt_sc_clear] shortcode above the “Our Physicians” title so that the title will go down.
Regards., DesignThemes Support.
Thank you!
Hi!
Thanks 
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Regards., DesignThemes Support.
Hello,
I would like to keep one of the Team Name Images but hide/delete the rest – http://jeremyabsher.com/absherneurology/about-us/ – is there a way to do this?
Hi.,
Please be more specific about your query so that we can help you better.
Regards., DesignThemes Support.
I would like to keep the ‘Physician’ picture but hide the ‘Our Office Staff’ pictures on this page – http://jeremyabsher.com/absherneurology/about-us/
Is there a way to do that?
Hi.,
Sorry , This is not possible. Because both are same shortcode.
Regards., DesignThemes Support.
I am using your Theme with WPML. I want to be able to use SPanish version of my Widgets in the Footer as well as a custom Spanish Translation for the Footer (SOul media Options->Footer-?Copyright text) How do I do this? Thanks!
Hi.,
Please help us have a better understanding on it by getting back with any screenshot like references. So that, we can check and will have a clear look at your end. Then we’ll help you get rid of it ASAP!
Regards., DesignThemes Support.
how may I send you a screen shot?
Hi.,
Please send us a dropbox link.
Regards., DesignThemes Support.
please see http://www.rappspharmacy.com
Hi.,
Sorry, the footer widgets can’t be translated to another language.
Regards., DesignThemes Support.
I am using your Theme with WPML. I want to be able to use SPanish version of my Widgets in the Footer as well as a custom Spanish Translation for the Footer (SOul media Options->Footer-?Copyright text) How do I do this? Thanks!
Hi.,
Please help us have a better understanding on it by getting back with any screenshot like references. So that, we can check and will have a clear look at your end. Then we’ll help you get rid of it ASAP!
Regards., DesignThemes Support.
Hello,
I have a question regarding the mean-menu. How would I specify a specific break point to enable the mean-menu other than the default setting?
Hi.,
Please be more specific about your query with some screenshots so that we can help you better.
Regards., DesignThemes Support.
