39363 comments found.
Hi there, when the theme demo is viewed in boxed mode, is it made with a percentage layout or pixel? And if so what dimensions.
Hey!
It can be either % or px. We use a px value of 1100px from theme options > site width tab.
Thanks!
Hi there, when the theme demo is viewed in boxed mode, is it made with a percentage layout or pixel? And if so what dimensions.
Hey!
It can be either % or px. We use a px value of 1100px from theme options > site width tab.
Thanks!
Hello,
My website is www.bluevista.nl. I have a kalender widget at the footer which shows monthly archives from juli 2012. How do i get rid of all the images and information? Thanks
Hey!
This will depend on a few things, if that widget is coming from a 3rd party plugin I would recommend getting in touch with the plugin developer and asking what they suggest. We can take a look on our support forum too for you.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Is there a way to add a slight delay to the mega menu as well as increase the clickable area?
It’s kind of easy for the mouse to leave the mega menu container and the menu immediately disappears. A short delay would allow the user to get back on track without losing the menu.
Adding to the clickable area around the individual menu items would also make the click easier… users would have a little room to miss their mark but still get to their page.
Hey!
Technically yes this can be done, but ti requires several code adjustments on your end. If you are able to edit the files then you can do that directly. if you need assistance we can recommend our two partners you see here: https://theme-fusion.com/customizations/
The delay topic is a valuable point and we’ve discussed these in the past and might be adding some kind of delay or addition to allow this. The actual menu item though we feel is good the way it is, for example in this screenshot the entire highlighted area is clickable: http://d.pr/i/IfLZ
Thanks!
On mine, only the text is clickable. The rest of the menu box surrounding the text only holds the menu upon when hovering.. but you cannot click till you are directly over the text. Did you need to do something in the settings to make the entire highlighted area clickable?
Hmmm no nothing has been done on our end, that is the default setup. I would check any customizations you have done, or 3rd party plugins. If using a child theme, try the default parent theme as well.
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hello Need to use BT-translator plugin which uses a shortcode. Can I put it in the Top Bar? Thanks
Hey!
We’ve not used that plugin before, but it should be able to be done. Although the top header bar is not widgetized, so you may need to place it in the header.php file of the header you use.
Thanks!
Hello
Thank you for making such a wonderful theme. As I saw there are 18 versions of Homepage.
My question is can I choose anything from any version and put them in one website. For e.g Can I make my website, from choosing something from Version 3, version 10, version 13 and version 18 or any other combination ?
Your each and every version has something appealing. So I want to make use of them for my website.
Hope you understand my question. Waiting for reply
Thanks, Jaswinder Sehgal
Hey Jaswinder!
Yes you can combine any page layout or feature you see on our demo into any page you wish. Or you can use our page builder to create a unique layout.
We’re here to help, let us know if you have further questions!
Thanks!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
One Quick Pre-Sale Question:
Can I purchase and/or use the following plugins with Avada without any compatibility issues:
- Visual Composer (I would prefer to use this since I am most familiar with its interface)
- Essential Grid
- bbPress
- WooCommerce
Hey!
VC will work with Avada but our shortcodes will not integrate with it, we recommend our page builder. It is easy to use and you should feel at home if you used others.
We’ve not tested it with Essential Grid so cannot say but it should be fine
bbPress and WooCommerce will be fine, we recommend those and support them.
Thanks!
woocommerce because it conflicts with Fusion page builder?
Hey!
WooCommerce works with FB. If you are having issues please signup and post on our support forum so we can take a look for you.
Please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support – http://theme-fusion.com/avada-doc/getting-started/free-forum-support/
Thank you, we look forward to helping you!
Hi, can you please tell me, ... I have created a post question on the Forum, but I don’t wish my url to be public. Is there a way that you can remove my url from my post please. I didn’t realise that the specific field would show up… or does it only show up for me?
Thank you
If you provided login details then the post is only visible to you and our staff. But if you just gave a URL then it is visible to anyone. I will remove it and put it in a private post for you.
Thanks!
hey guys! thanks again for your theme. i have 2 copies of it and still happy! My question: is it possible to slightly move a google map pin in the contact page? it is actually pointing on a right building but i d like to move it a little higher.
Thanks for the comments and purchases! Hmmm that is controlled by the mad address you insert or long/lat and the Google Map API controls where it is placed. You may be able to add custom CSS like some bottom or top margin to move it up, which could work. I’d recommend posting on our forum with the link so our team can inspect it and see.
Thanks!
Hi, I need you to fix a bug in the theme.
Thanks for a very good theme. I am using your portfolio classic > portfolio 4 here http://www.trailerplans.com.au/gallery/ . But in lightbox thumbnail, it shows items from other filters. I just don’t want other categories pushing their content on other categories in lightbox. I think a standard, ideal lightbox shouldn’t have this kind of problem. Can I get this fixed please?
Thanks
Hey!
This is actually how it is setup, the lightbox is going to show the first featured image of any post on the page, even outside of the selected filters. We do have plans to look into this and give more flexibility to the user, but I cannot say exactly when that will be done. It is more of a feature request/ quality improvement but we will be looking into it at some point soon.
Thanks
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
Is there a shortcode for a lightbox gallery? I see “lightbox” in the demo. But no gallery or image gallery option. I’ve seen other themes that have lightboxs but when you use multiple images in a page you wont be able to scroll through them in lightbox? Is this available or do you recommend an add on?
Thanks
Hey!
You can use the default WP gallery and it will crate a lightbox with gallery. outside of that I would recommend a plugin like NextGen gallery or other similar ones.
We will be adding built in galleries (image and videos) to Avada but I cannot give an exact date for that. Sometime in a future release.
Thanks!
ok I saw the NextGen Gallery plugin. So have you run into compatibility issues with this plugin before with avada? If there are any…will avada support be able to assist me or is that something I have to contact nextgen’s support about.
thx
Hey!
We are not aware of any issues with the current build. If an issue does arise, we ask that you contact the plugin developer to see if it is a known issue with themes and if there is a resolution. And you can post on our support forum with any details and we can check it out and see if we can resolve it. A majority of the time it is something minor that can be changed.
Thanks!
Hi, Thanks for the great theme, I am planning to buy it. One final question though, I am planning to have a membership services for my site. Does this theme support that..? If yes, Could you please point me to a demo page.?
Thanks
Hey!
Thanks for the purchase! For a membership site you will need to sue a 3rd party plugin and it will depend on what type of services you are offering. For example a forum use bbPress, or community type of service try BuddyPress, etc.
Thanks!
Hi, Thanks for the reply. I want to make some pages accessible to the registered members. Could you please let me know how I can do that in this theme.
Thanks!
You should definitely use a plugin for this to manage the accounts and pages. I would check out this post here, your decision will depend on many factors that only you will be able to answer, this post shares a lot of detail about each type of membership plugin that most people use: http://chrislema.com/comparing-wordpress-membership-plugins/
Thanks!
Thanks a lot for the details.
You are welcome 
hi there,
Just bought the template and the first error is a fact. So i thought i make a support account. But that doesnt work ….
Please contact via email for quick solution.
Hey!
Thanks for the purchase!
What is not working about a support account? It should be working as it does for others. Please email me at support@theme-fusion.com the purchase code so we can get you setup on the forum where we handle support.
Thanks
Hi, I want to transform my website to a One page website. How do I get the Contact page (which is normally made with a page template) at te bottom? Or should I make a new contact section with e.g. contact form 7?
Thanks!
Hey!
For this you will need to use the free Contact Form 7 plugin, we add custom styles so it looks like Avada forms. The plugin allows you to make unlimited forms, and insert them on any page or post with a shortcode.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Ok thank you!
Welcome 
Hi, when you will update the page?
http://theme-fusion.com/avada/demos/In the next 1-2 weeks, our first new demo is being released then. We will continue to add more as they are made, it is an on-going process.
The new demos showcase what can be done with Avada and all the options/features that are included.
HI,
I just installed your theme and I have a couple of questions please. I hope you can clear them up for me? BTY, I love you Theme!!
1. How do I prevent the email arriving from the contact Form saying Word Press <wordpress@xyz123.com>?
2. What is the best and lightest slider to use for the home page that will display full size 100% width images taking up the entire page… is it the responsive or layer slider or is the Fusion one ok also … I need to have text overlays? ** I’m trying to have it as light as possible to load as obviously the images will be around 220 k each
3. Does your theme have a built in light box that I can use for a Gallery which creates all thumbnails and large images with descriptions at a touch of a button with various categories like dogs | cats| Horses | Camels| etc. or do I need to buy a plugin? I t also would be great to add these galleries into other pages (if needed) by short code?
4. I used the calendar widget in the footer but it displays all squished up Only taking up half of the allotted width space – ( I have the footer displaying IN 4 SECTIONS?
5.tHE logo Is DISPLAYNG PERFECTLY I HAVE USED BOTH SIZES FOR RETINA BUT WHY DOESNT IT SHOW UP IN THE admin login area Replacing THE word press logo
6. Can you please advise how I can add a Phone field in the CONTACT FORM ?
7. can you please advise how I can change the Header MENU TEXT into Upper Case?
8. Can you please advise how I can BOLD and make slightly larger the text in the top bar where the default text displays ‘Call us Today with phone number’ etc.?
9.If I buy multiple Themes from you, do you discount please? I will need to buy 4 more over the next week plus many more over the upcoming weeks / months
10. I created a new page called Contact and I change the page from default to contact from the right hand drop down and it displayed the contact page details but, it doesn’t seem to display anything when I changed the FAQ page to the FAQ drop down… have I done something wrong?
Thanks so much in advance and I look forward to your comments?
Hey!
Thank you for the comments! Can you please post these questions on our support forum where we handle this type of support?
Click Here To Create A Forum Account & Get Free Support
I can answer a few of these here:
1. See this post: https://theme-fusion.com/knowledgebase/how-to-change-the-wordpress-email-address/
2. I’d recommend using Fusion Slider
3. Check out teh default Wordpress Gallery you can use, outside of that I would recommend a gallery plugin like Nextgen
4. Hmm post this on the forum please, I’m not able to replicate that
5. That will not happen since it is our theme option field.
6. You would need to edit our contact.php file, or we recommend using the free Contact Form 7 plugin which will look just like our form.
7. The easiest way will be to enter the text or menu items in all caps. If not you need to use css to target that text.
8. Please post this on our forum
9. Unfortunately Themeforest does not offer a discount. One single license needs to be bought for each site that it is used on.
10. The FAQ page template will display any FAQ post that has been made. So if you do not see anything then there are probablyno FAQ posts made. See this: http://theme-fusion.com/support/documentation/avada-documentation/#page-item-80336
Thanks! please follow up or post any new questions on the forum! We look forward to helping you!