295 comments found.
I have a question. i’ve actually got a client this would work for, but I’m concerned about HIPPA compliance.
are the plugins including the ordering system going to comply with HIPPA laws?
Also, what about refills? obviously this would require more than just a standard e-commerce plugin, you’d have to be able to maintain refills, know if someone has refills to order etc.
Dear Sir
Thanks so much for using our theme
We only create template WordPress you can use it to sell anything you want, so about HIPPA we have no ideas
About refills, what it mean? we only create WooCommerce theme .
You can check our demo like it is.
Let me know if you need another help.
Thanks
Hello Can you set the demo the way it is, i want the vertical slider to be the way it is in the demo as the home page. I have mailed my login access to your email : opalwordpress@gmail.com
Please do it , i tried doing.. but its breaking for me.
Thansk
Hi there,
Please check we install demo for you
Thanks
Hello,
Firstly, i should say…my clients loves the design. I have a few things to sort out.
1. I want the vertical menu to be the main menu for on the responsive screen, how do i do it?
2. I tried renaming the folder and it screwed up whole team, can you tell me how to do it? I dont want my client to know that its a template . You already have the details to login , here is the url : pappunuppu.wpengine.com
Thanks
Hi there
Please keep contact to email. That is the best way to cover your idea and give you the best support.
About Vertical Menu, could you tell me more by sending example image or link sample ?.
About rename theme, please send me your FTP information via email
Thanks
Hello ,
I would love to buy your theme but i have a few queries before i go ahead . I want to understand if you can help me with a few css tweaks.
1. I will be installing plugins like mulitiselect products which will let me add a number of products that i want to add in the preview itself.
2. The category side bar has some 6 categories now, will you be able to help me to reduce padding of each such that i can add atleast 8 of them there.
We will be revamping this website : http://pappunuppu.wpengine.com/
Thanks in advance.
and also i see in your demo, when i add the product that cart is not being updated ..but when i hit view cart or checkout it works fine then…have you fixed it or its going to be like this.
Dear Sir
Thanks so much for interested in our theme
Here are the answer for your points :
1. Could you tell me more idea about that ? Our quickview function only run on one product
2. Yes after you install our theme we can customize it for you
3. That only have on our demo site because it is the first version. Our theme do not have that bugs. We will fix on our demo site soon.
Thanks and look forward to serving you!
what i meant bu quick view and multi select is , i will be integrating this plugin..but i want you to help me with CSS if it breaks on responsive screen or something : http://codecanyon.net/item/add-multiple-products-to-cart-in-woocommerce/8283360
i have already used it in : http://pappunuppu.wpengine.com/
This theme is broken in wordpress 4.1, shortcodes no longer work on blog posts, and blog posts in general are acting funny. every other page works well though.
any chance this will be fixed?
Thanks
Hi there
Thanks so much for let us know about it.
We will check and fix it soon.
Thanks
It is necessary to buy a plugin? to have the store equal to the preview … How many plugins?
Hi there
You will not need to purchase any plugins on our theme
Thanks and look forward to serving you!
hello good afternoon, I wonder where I can change the lens of my product to make it look smaller. zoom product
Hi there
Please go to WooCommerce > Setting > Zoom magnifier to edit from there.
Or you can learn more from here : https://wordpress.org/support/plugin/yith-woocommerce-zoom-magnifier
Thanks and let me know if you still need help!
Hi Opal team,
maybe it’s just me but I can’t figure out how to set the sidebar widgets in different pages. In the main page (home) I can set it with virtual composer, but in the category pages or product pages I can’t. I followed the instructions, installed the widgets in the appearance menu but still no widgets in the sidebar. 
Please help me out!
Hi there
For category and product page, you can input sidebar from : Theme Option > WooCommrece
Please try it and let me know if you need any help.
Thanks
Thanks for the help. Looks like I should take a little break to understand this part of the template. 
I came back after two months and in a 5 minutes work I figured it out with your help. 
Hi There,
Love the theme!
I have two questions. Maybe it’s obvious but I can’t see it…
1) How do I change the default font color? I never understood small grey text on a white background. I want to darken it up.
2) How do I change the default button site-wide? Again – grey on white. I have to squint to see it (maybe I’m just getting old…).
Thanks!
Thanks so much for using our theme.
Please watch our video tutorial about customize color on our theme
https://www.youtube.com/watch?v=cNmCEzwnmr0&list=UUEVKfaT81jFq4HE1Yky99GA
Let me know if you still need help
Best Regard!
Hi,
Thanks, that helped for sure on my text question but the buttons don’t seem to want to change. I saw on the live editor a section for elements. I changed the colors I thought were the right ones but only one button changed color. I simply want to change the colors site-wide to colors that match my site and are easier to see. All of the Add to Cart, Proceed to Checkout, Apply Coupon, etc. buttons are all light gray on white and easy for customers to miss.
Am I looking in the right place?
Hi there
For your idea, i suggest you can using skin for that.
Please go to : theme/pharmacy/css/skin/ create new skin by your self.
Then choose it like default by go to Appearance > Theme Option > General Tab to select.
Thanks
Thanks for the update on this.
I’m not much of a css guy. Do you do custom skins? I really only need a few things changed.
Let me know if you ca do this and how to contact you with what I need.
Thanks.
Hi there,
Please write your requirement details then send to : opalwordpress@gmail.com
Our team will try the best to help you.
Thanks
Thank you. I will send something to you tomorrow.
Hi there. Just checking to see if you received my last email with site info?
Thanks!
Hi there
Could you re-send email or let me know your email name.
We will try to help
Thanks
Hi,
I purchased this theme week ago and its not working even your support team is unable to help me.
I want my money back
Hi there
Could you tell me what problem on your theme ?
What channel you using to contact with us
We always try our best to help all of customers. If you still want to refund, you can contact with ThemeForest
Thanks
I purchased the theme. How do I get the visual composer plugin and slider revolution?
Hi there
After you purchase our theme and download full package.
Extracting it and you will see plugin on our theme/sub/plugins
Thanks
Hello, how to change body Font ?
Hi there,
To change body Font, you can edit from : theme/pharmacy/css/template.css
Please try it and let me know if you still need help
Hello Opal_WP,
Does this theme works with Paypal payments?
Dear Sir
Thanks for interested in our theme
Of course yes, our theme can works with paypal payments gateway.
Look forward to serving you. !
Hello template is multilingual ?? has some optional code for my product to be in English and Spanish ??
Hi there
Our theme come with .po and .mo file to translate language
With multi language you can using that plugin goo.gl/vwLdmi
But we can not make sure it can run completely with our theme
Best regards!
Hi! I need to change following function inside “pharmacy/sub/functions/woocommerce.php” :
function wpo_cartdropdown(){
global $woocommerce; ?>
<div class="dropdown">
<!-- <h4>Shopping Cart</h4> -->
<a class="dropdown-toggle mini-cart " data-toggle="dropdown" data-hover="dropdown" data-delay="0" href="#" title="<?php _e('View your shopping cart', 'woothemes'); ?>">
<i class="fa fa-shopping-cart" />
<?php echo sprintf(_n('%d item', '%d items', $woocommerce->cart->cart_contents_count, 'woothemes'), $woocommerce->cart->cart_contents_count);?> - <?php echo $woocommerce->cart->get_cart_total(); ?>
</a>
<div class="dropdown-menu">
<?php woocommerce_mini_cart(); ?>
</div>
</div>
<?php }
I need to do that without modify the original file, so I’ve created “pharmacy-child” but now I don’t know how to override that function. I know that it should be possibile using custom “function.php” file… but I need your help.
Can you help me, please?
thanks in advance.
Hi there
Could you tell me more about your idea
Take a photo screenshot with description detail about your opinion
Then send to : opalwordpress@gmail.com
Our technical team will give you the best answer .
Thanks and have a nice weekends
Hi Opal_WP. I need to add class style, change position of “echo $woocommerce->cart->get_cart_total();” and translate ”’%d item’, ‘%d items’” string to my language (there’s no way ‘cause .po file doesn’t contains the corresponding string).
Final result:
function wpo_cartdropdown(){
global $woocommerce; ?>
<div class="dropdown myclass">
<!-- <h4>Shopping Cart</h4> -->
<a class="dropdown-toggle mini-cart " data-toggle="dropdown" data-hover="dropdown" data-delay="0" href="#" title="<?php _e('View your shopping cart', 'woothemes'); ?>">
<i class="fa fa-shopping-cart" />
<?php echo $woocommerce->cart->get_cart_total(); ?> - <?php echo sprintf(_n('%d prodotto', '%d prodotti', $woocommerce->cart->cart_contents_count, 'woothemes'), $woocommerce->cart->cart_contents_count);?>
</a>
<div class="dropdown-menu">
<?php woocommerce_mini_cart(); ?>
</div>
</div>
<?php }
For this reason and for a clean code programming I’d like to override that function with my personal function using “function.php” inside child theme… but I don’t know how to and I appreciate any suggestions or other solutions.
Hi there,
Please change that text : ‘woothemes’ to ‘TEXTDOMAIN’
Or i suggest you can send us your admin + FTP and take a photo screenshot with description about your idea to email : opalwordpress@gmail.com
Our technical team will help you.
Via ThemeForest comment we only support for pre-sales question. Can not help with technical support
Thanks
Hi there
We saw your are using user name did not purchase any products on Theme Forest.
To receive fully support from us. Please login to your account that purchased our theme.
Thanks
How to close option Responsive, because i don’t want Responsive thk you.
Hi there,
Thank you so much for interested in our theme
But current our theme do not have that option to disable responsive
We will take a note about your idea then try to make that function in the future
Thanks and have a nice day!
Hello Opal_WP,
Many Thanks for your Support 
Cheers
Thank you so much sir,
Let me know if you need any assistants!
Many Thanks, i wondering how can i change social URL in the Footer 
Thanks
Hi there,
Please check your email and keep contact with us via your email
Thanks and have a nice day!
Hello, nice theme, i have a question. does your theme catalog mode? Thanks
Hi there
Could you tell me more about your idea you want to build your site.
Our theme is WordPress theme, so you can do anything with it
Thanks and look forward to hearing from you!
We like your theme, and we want to use it like a catalog for our medical products. so we would like to remove all add to cart buttons, and the cart on the right side of the search bar. Would it be possible? I saw some themes have option to enable catalog mode and disable prices in woocommerce. thank you for your reply…
Hi there
Thanks so much for interested in our theme.
Please purchase and install our theme on your site.
After everything alright, let me know then we will try to customize it for you
Thanks
Please Help:
I’ve installed the demo data for the pharmacy theme, however when I installed woocommerce pages, there are no demo products in any pages. Is the theme broken? I have followed the documentation perfectly. Please help! I need to see these demo products in their places to know if this is how I want my shop laid out.
I should also let you know that there are no woocommerce products uploaded to Products > Products. Only their image files have been uploaded to the library. Whats wrong?
Hi there,
Maybe your process to import data base was failed.
So please import again until you see all done message.
Thanks
I’ve imported the database time and time again using the XML file and something is wrong. I’ve tried a brand new fresh installation as well and still ZERO products are showing on the product category pages for woocommerce.
Everytime I try to upload the sample data XML file I get 1 of two errors.
“Fatal error: Maximum execution time of 60 seconds exceeded in D:\Program Files (x86)\Ampps\www\lifeway\wp-includes\class-http.php on line 1421”
or
Failed to import Media “traitimbenle” Failed to import Media “triforce-wallpaper” Failed to import Media “dsc20040724_152504_532” Failed to import Media “dsc20050604_133440_34211”
please help, this shouldn’t be happening. I have had more issues with this one theme trying to get it set up, and like i said, I have followed the instructions/documentation to the very letter and this is still happening.
Hi there,
Please make sure you are using our latest version to import.
Or you can create newest wordpress site and send me your admin
We will import for you. I know you are using localhost but the last you need to using server and domain name to make our site live.
So you can try it now do not need to create on localhost
Thanks
Hi there,
Thanks for using our theme.
Please give us your FTP information. We will update it for you.
Or you can download our latest package and replace two files like message
Thanks