39363 comments found.
Hi,
I would like to send an auto responder from my contact form.
Please can you help and give me direction. What would be the simple steps I need to follow?
Just for clarity when a user fills out the contact form, I would like to send them an automatic message? Please help, there must be a way since you use contact7, what would be the process please?
Hey!
I’ve not set one up myself but please post on our forum and our team should be able to direct you. If you are using Contact Form 7 also, I would check their support site as they may have a “how to” on this topic.
Thanks, see you on the forum!
hello,
i want to build a website to review and compare between companies. so the most important for me in Avada Theme its the Pricing Table feature.
i would like to know if it can be similar to that image:
and if i will be able to replace the text: Starter/basic/proffesional/business
with images of the companies logos.
thanks!
Hey!
Yes you can re[place the text and set a table up like that, however the styles are a bit different. ours look like this, there are 2 styles and up to 6 columns: http://theme-fusion.com/avada/pricing-options/
Thanks!
but to be sure i understood correctly, i can put images on the tables? thanks
You can put images inside the tables in the content areas (cells).
Thanks!
My Background colours keep resetting along with my pricing tables. I will save, then preview and everything is where it should be until I edit the pricing table, where at that point it has reset to default. Any help would be much appreciated
Thanks
Your fusion core fix isn’t fixing my fullwidth column background problems, infact it has made it worse 
Hey!
The fix posted on our support site most definitely works. Can you try it again? Make sure you clear your cache also.
If you post a new topic on our forum with your site details and we can apply it for you.
The new update 3.7 is coming in less than a week and will also contain this.
Thanks!
Happy Thanksgiving !!
We at ThemeFusion have so much to be thankful for, and our amazing customers are at the top of that list. We wish you all a very Happy Thanksgiving!
……………………………………………………………………….……………………
Thank you for all that you do!
ThemeFusion Team
Happy Thanksgiving !!
We at ThemeFusion have so much to be thankful for, and our amazing customers are at the top of that list. We wish you all a very Happy Thanksgiving!
……………………………………………………………………….……………………
Thank you for all that you do!
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
Hi,
I registered new post_type taxonomy for left side panel wordpress, but avada fusion builder not showing in new post types. How to open builder other post types?
Regards
Hey!
Currently this will take extra customization because Fusion Builder does not have a hook for this, however we will be adding a hook in the future for custom post types.
Thanks!
Hi,
I just cannot get any google maps to show up. Ive tried the short codes the header map on the contact page i just get blank space??
Ok I put in the geocoding API from google and it works now 
Fantastic, thank you!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
yeah any word on 3.7?
also wants the best way to change the icon in the top right hand corner from a plus icon to a text or an image?
Hey!
Yes within a week, give or take a day or two. The Thanksgiving holiday coming up in the States will be a little delay but we are in final testing stages.
That icon is part of the font icon we use for the theme, so you would need to replace it in that, or use n image and replace it with custom css.
Thanks!
hey guys. have you released 3.7 yet?
Queued for review 
I saw from the demo sample site that version 3.7 is coming soon. any hints on how soon? 
Yes we are planning within a weeks time, probably less
But we also have the Thanksgiving holiday coming up in the States so that will be a little delay.
Thanks!
@jeromenagle
NOTE: please back up your site and database before proceeding. Also, save settings after each step below so that data is refreshed for the next step.
Step 1: Appearance -> Sidebars + Add New Sidebar and give a name
Step 2: Appearance -> Widgets Drag content you want into the sidebar you named above
Step 3a: Appearance -> Theme Options -> Site Width Set to appropriate width
Step 3b: Appearance -> Theme Options -> Site Width Set to appropriate width % for Content and Sidebar under “Content + Sidebar Width”
Step 4: Appearance -> Theme Options -> Sidebars -> Blog Posts Click on “Activate Global Sidebar” and select your named sidebar under Global Sidebar 1
YOU’RE ALL SET!
Thanks Hassan!
3.7 is right around the corner my friend!
Hi,
I got a question..
Currently I’m working a 24inch mac and when I click on post that has a video as thumbnail it’s too big. Is is possible to make this page smaller instead of fullscreen.
I also want to know, how to set a sidebar on a single-post page
Jerôme
Hey!
I’m not entirely sure without seeing this, but please post a new topic on our forum with the details so we can look at it fully and let you know what to do.
For sidebar, edit the post and look in the Fusion Options box for the sidebar tab.
Thanks, see you on the forum!
Hi.
I just configured the twitter widget with the access keys and tokens, the tweets doesn’t load and i got this in widget:
Notice: Undefined index: text in <WordPress Instance>/wp-content/themes/Avada/widgets/tweets-widget.php on line 105
Notice: Undefined index: created_at in <WordPress Instance>//wp-content/themes/Avada/widgets/tweets-widget.php on line 112
45 years ago
Also notice the time: “45 years ago”
Thanks.
Updated: Ok, it works now, i had to wait a few minutes.
Hey!
Yeah it can take up to 10 minutes, that is a cache imposed by Twitter.
Thanks!
Please check the woocommerce implementation in terms of the multilanguage functionality. It has some strings, links and button-textes which can’t be changed by translation-plugins ( germanmarket) With the standardthemes this plugin works fine, so it’s a problem with avada.
Have there been anybody before trying to use woocommerce in german with avada?
Hey!
We have had users who use the german version of Woo. Can you please post a new topic on our support forum with the details so we can check this out?
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hello,
I’ve bought Avada and i updated the last version 3.5 to actual version with the Builder. some page that have been designed with shortcodes work nice qith the builder, it’s really better work with the builder and recognize the shortcodes perfectly. Except one thing: It happens that when i select a full with container and i want to select a color for his background don’t work. I can select the color , i see it in a pre visualization, but when i save tehe page the background dessapears. I see that when i open the element in the color of backgroung appears the word “no” , ?¿?¿. What it’s happens? Thanks in advanced.
Hey!
Yes please see this post about that, apply this fix and it will work: https://theme-fusion.com/knowledgebase/avada-3-6-2-page-builder-issues/
Sorry about this inconvience, it is a minor bug that will be fixed in our next version v3.7 coming in less than a week 
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Also, for future reference, when this type of thing comes up, check out our support center and do a quick search for the keywords, most likely you’ll get the answer right away.
Knowledgebase search will search all docs & kb posts.
http://theme-fusion.com/support/knowledgebase/
Forum search will searches all forum posts.
http://theme-fusion.com/support/forum/
Thank you, we look forward to helping you!
Thanks a lot, i’ll test it
Thank you 
Once installed demo content successfully, when open home page it says LayerSliderWP Slider not found?
Do you have any live chat available?
Hey!
See the first common issue in this post about that slider error: https://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/
Our theme support is available on our support forum, signup with your purchase code and post a new thread and we’ll check it out 
Thanks!
The 1-Click Dummy Content Importer Fails Every Time. We have a dedicated system administrator at my office, so he’s opened up and increased every item you suggest to increase in your error statement, and nothing works.
This is very frustrating, to say the least. We have been trying to fix this issue for a full day, with a new install of wordpress each failure – at this point the theme has probably cost us a couple hundred dollars just in the amount of time it’s take our network admin to continue to diagnose the issue.
I submitted a ‘Topic’ at the knowledgebase with credentials and links tot he site – I’d like to get this resolved today.
EDIT: From the looks of your site the content has imported, at least a good portion of it.
Hey!
I’m sorry to hear this. Anytime it does not import it is due to server configuration or limitations, I can assure you of that. I know it can be frustrating, we do everything we can do ensure the content imports, after that it is up to the server.
Have you taken a look at the Common Issues listed in this post towards the end? https://theme-fusion.com/avada-doc/demo-content-info/import-xml-file/
I’ve found your thread on our forum, reply times can take up to 24 hours but are around about 8-10 right now. I’ll take a look and forward it on to our dev to see if he can tell what is going on.
It will help if you can post what your server admin has done, the actual numbers so we can see. I’ll post that in the thread also, please follow up there for us.
thanks!
Hi,
Before to purchase this beautyfull theme, I would like to know if it compatible with Android browser ? I tried on a smartphone Wiko, each time the browser crash. And no slider or picture appears on the header…
Hey!
Yes it is compatible. What smartphone is Wiko? We have several droid devices and it works fine. Make sure the OS is up to date also.
Maybe there is an issue with the slider on that page? try a page with no slider, like this one: http://theme-fusion.com/avada/home-version-10/ or this one: http://theme-fusion.com/avada/meet-the-team/
Thanks!
Hi,
Wiko is one of the best… forget it, I’m joking.
So, it works with Android 4.1.1. Is it too old ?
See you.
Hi,
I tried your links, it’s ok. Also with http://theme-fusion.com/avada/header-2/ and this header was the most important for me. Tomorrow I’ll purchase… it’s late in France
Thank you for your help et one more time : very good job !
Best regards.
Mahdi
Hey Mahdi!
Thanks for the comments and feedback. We wish you the best and hope you are sleeping well right now 
Cheers!
Hi !
Thank you, the night was good, the sun shines, and the theme is purchased. 
Best wishes.
Mahdi