Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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Hello,

Something is wrong with your theme but I am suspecting the Visual Composer thing especially after WP 4.0.1.

You can check on: http://developer.fortnox.se/ http://pixelate.no/ http://joebaliproperty.com/

Their bottom thing are expanding down (not normal) and also on admin dashboard the visual composer is not working at all. Please advise…

Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Hello friends I was very happy to see that you are working on an update of the theme … until I saw that you have changed the width of both the content of the sidebars. I use The7 long time and I have all my pictures and banners optimized for 1200 px wide and 270 px sidebar. Please tell me if when you upgrade to the new version I can keep my current columns. Why are you making a smaller structure? It’s a shame because the new changes look great but it really is a problem for all users The7 change the structure. Best regards and hope your reply.

Hi,
You can set you site width from Theme options now.

Regarding update. We recommend cloning your site to local environment, install and activate the new theme and set everything up:

- you’ll need to pay most of your attention to pages with transparent header and benefits shotrcodes – they look ugly immediately after update;
- scrollers will need adjustments of “gap between images” attribute;
- also all shortcodes that utilize masonry and grid layouts will benefit from additional setup.

Where have the line colours gone to in the stripes section? Or where can I remove the line colours now?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

the row border lines, there was an option to change color in “Stripes” section but now i cant disable colors and i get a 1px border in the rows. How can I get rid of it please?

@usawebdev it doesn’t work like that. You get the plugins free in the theme and will have to wait until the theme is updated for the plugins to be updated, you don’t get a code. The theme is constantly updated by Dream-Theme.

@ sdinvestor2k It will sometimes do this if you swap themes. You can also change permalinks and it will sort the problem out.

@ sepilko the options are in the options panel to disable “give credits to”. The checkbox is at the bottom of branding in theme options.

Hi,
Thanks!

hi i want to buy this , but i see some bugs in demo page and i take screenshot :

http://s27.postimg.org/q3nkf7rtf/The7_Ultimate_Word_Press_Theme_Main_Demo_2014.jpg

the Maecenas sit amet ….

text load under 4 columns and CORE FEATURES OF THE7 not align center

i test it in Firefox 25

Hello,
There was a rendering bug in old FireFox browser. Current version is 33, BTW. So It’s strongly recommended to update your browser to newest version.

Hi. How to make the feature image is displayed at the upper left corner inside the post, as it was before?

Hello,
We were not disabling this feature. If you have any issues with it, please submit a ticket via our online help-desk: support.dream-theme.com

Can chang footer and text Dream-Theme — truly premium WordPress themes . ? It is not possible to change the footer.php

I do not want your ad on my site..How to change this AD ???

Hello
WP-admin > Theme Options > Branding, “Copyright information” box.

super :)

Hello,

New release of updated theme – THE7.2 looks awesome from the Demo… Please can you quickly answer Ticket # 18609 Thank you so much.

Hi,
Thanks for feedback! Please do not post your ticket IDs here: we’re processing tickets in order they were received without exclusions.

hi, I am not able to update the theme automatically and made a local test and if I manually do it changes the changes that had already done.

Hello,
Auto updates from old The7 to new generation of theme are purposely disabled. Please refer to this article in our KB for details: http://support.dream-theme.com/knowledgebase/new-generation-of-the-theme-the7-2/
Thanks!

I updated the theme and now several pages on my site are returning 404 What did I do wrong.

Nevermind. I had to change to a different theme and then back. very strange. Any reason why this might be?

Hello,
This is normal. In WordPress you need to re-save the permalinks structure (in WP-admin > Settings > Permalinks) after changing themes, installing certain plugins, etc.

The plugins included with the theme are asking for a purchase code to receive updates. For instance I just purchased this theme, installed the plugins, and there is already an update available for the Ultimate Addons for Visual Composer. Where is this code located? Thanks

Hello,
You can use all plugins without entering purchase codes – we have dev license for them and you can use them within The7 theme.

However if you want a bit faster plugins updates, dedicated support for them or just want to support their authors – you are more then welcome to purchase a dedicated licenses.

7.2 is an outstanding update. Congrats and thank you.

Hi,
Thank you very much for feedback!

G’Day all.
Not a coding expert by a long way, but have found putting the following lines of code into the wp-config.php file, just after where the SALT Keys are located does help with memory issues.

/** Memory Limits. */
define(‘WP_MEMORY_LIMIT’, ‘96M’);
define(‘WP_MAX_MEMORY_LIMIT’, ‘128M’);

There are apparently some checks/changes that one can do to their php.ini file to help as well. I’ll see if I can dig these out later.
Cheers

Hi,
Thanks!

Have a conflict with wordpress polylang translate plugin. https://wordpress.org/plugins/polylang/ Polylang shows header content area text as a string and lets to translate http://www.picz.ge/img/s1/1411/29/7/73f24ae7ea6b.jpg

But theme shows english content area text on chinese language homepage.

Polylang support team said, it’s theme’s issue.

Any solution?

Hello,
I’m afraid the only recommended/compatible plugin for multilingual sites for this theme is WPML.

Hi

Great theme

i am trying to make the same slideshow on top (behind navigation etc) like http://the7.dream-demo.com/home/creative/2-creative/ How do i do this, which slider is this and how do i set it like this ?

Thanks a lot Jasper

i found out most of it , only not how to have the revolution slider also behind the top menu ? It still shows background color

Hello,
You need the newest version of theme. It can be downloaded from ThemeForest (autoupdates from old The7 to new The7 generation ar purposely disabled: http://support.dream-theme.com/knowledgebase/new-generation-of-the-theme-the7-2/ )

ok, i will thanks . Will this also fix the transparant part behind logo and navigation on mobile version? Because now that is not showing.

Dummy Import did import the media files, but no posts or pages. Should we try it again?

Hello,
Investigating the issue.

At this moment I can say that demo content is failing to import on some servers PROBABLY due to relatively small PHP scripts running time setting.

Hi and thanks for the dummy upload. All works very good. Just have 2 quick question that I can’t find the answer for, see: http://www.phnompenhmedia.com/lawyer/

1. How do I get the header to be same size as the slider. I have “Boxed” checked bit this do not box ?

2. How do I get the text in the slider to stay as the slider images do..?

Hi,
1. Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will assist with it.

2. You’ll need to refer to slider documentation for it.

I purchased your theme (7.2) and downloaded/installed the Demo Content, although it gave me a bunch of errors.

The problem is that every time I try to access Dashboard > Pages > All Pages, I get the following error:

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 83 bytes) in/home/paosfitworld/paosfitworld.com/wp-includes/wp-db.php on line 1977

I am by no means an expert, since this is my first website. What do I have to do to fix this? Thanks in advance for your time

Hello,
When using a multipurpose theme, it’s always a good idea to increase the PHP memory limit: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Have you now updated with visual composer as a plugin and not built into the theme so that compatibility is better? You said there was a major update to this theme so just wondering if this is now the case.

Hello,
Yes. In newest version of theme available for download from ThemeForest Visual Composer if moved to separate plugin.

I know there is a newer update then my current version, but when I go to theme update it says it is the current version. any Idea’s? thanks so much. love the theme.

Hello,
Auto updates from old The7 to new generation of theme are purposely disabled. Please refer to this article in our KB for details: http://support.dream-theme.com/knowledgebase/new-generation-of-the-theme-the7-2/

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