Discussion on The7 — Ultimate WordPress & WooCommerce Theme

Discussion on The7 — Ultimate WordPress & WooCommerce Theme

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Hi,

I don’t see the option to disable the floating menu in the theme options.

Thanks,

http://swellspy.com/

Hello,
And I do not see your buyers badge :)

That’s an error on your end. I have purchased this theme and many others. How can I prove that to you?

In this case please submit a support request to Envato directly because your profile in not indicating that you’ve purchased The7.

Hi,

really like the theme. Is it possible to build the Portfolio and Blog detail pages with Visual Composer?

Thanks!

Just elaborating: I like the standard layout with image on top but I would need more freedom to create layouts beneath it. For example full width content blocks, parallax blocks etc etc

Hello,
Yes, you can use Composer to create 100% custom Posts and Projects layouts.

Another major reasons that should allow use “design options” VC. it is because their functions (the7) are not 100% responsibe. The most basic example is to select “Full-width content” with left-right padding and padding. It breaks!

Hello,
Theme works exactly as you set it up.

I’m sorry mate, but this is classical example of misusing certain feature: you’ve set the paddings to 140 px. Small wonder your content shrinks on mobile device.

What you must tell me like are as is the good use, before correcting spelling mistakes.
There has to be an option to leave the narrowest column. Just as VC has.

Sorry, I read your comment incorrectly (thought you were using the word “responsible”, instead of “responsive”) and when noticed it – edited my reply.

Regarding theme responsiveness. I’m afraid I do not understand which options exactly are missing from the Composer. And how they can influence the situation with paddings? Can you please be more specific? Thanks!

Is it just me or does the new version make the pages really slow to load. Also having problems with skins. One minute the page background is one colour and then the next it defaults to the skin.

Hi,
Sorry overlooked your comment in the ThemeForest dashboard.

Without caching enabled, theme speed should be roughly the same as it was before. Maybe a bit faster.

So, please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Thanks for the big update.

Will you release new demos soon ? (Photography, CV/Resumes …)

Will you update your online documentation ?

Will you update your dummy content with new demos ?

Yes MP sent

Finally I succeed to import your BIG xml dummy file with success.

If you could provide mini demo for 7.2 organized by types (Business, Blog etc..) in the future it will be perfect but i don’t need it quickly.

Thanks for the support

Hi,
Yes, we’re working on it.

hello,

comparing to previous version, ...how faster is this new template now? (in percentages) and is it less processes (for servers) to load the theme?

by how much specificaly?

Thanks

Hello,
It is roughly the same without optimization. Only slight performance increase can be caused by merging scripts and css files.

But now The7 plays much better with caching and optimization plugins. ;)

Hi is it possible to remove the arrows from hiding the phone number in mobile view header? As it is very important for the user to instantly see the number and click on it to make a call instead of having to click the down arrow for it to appear first.

 photo mobile_zpscdb1be45.jpg

Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

Hi, how to update my theme to 7.2. I am using theme update in the theme options but still not changed. It stayed on V 4.4.4. Do I need to download the new theme again and use FTP to upload? I was confused about it.

Thanks Michael

Yes, because ThemeForest stores only newest version of theme: The7.2 v.1.0.0. If you need a v.4.4.5 – you’ll need to download full theme package from ThemeForest.

Ok thanks for your reply. I don’t want to update now, because it is difficult and troubled to reset all the options. Could you pls tell if and when the auto update will come?

Hi,
Unfortunately we cannot provide automated update from mk1 to mk2 because it will require people to make additional setup and not many people want to do that.

The7 mk1 updates will come in a separate folder of full theme package, as well as newest versions of plugins.

In order to update to 7.2, do we ovewrite the theme? I didn’t find update instructions.

Hello,
Auto updates from old The7 to new generation of theme are purposely disabled. Please refer to this article in our KB for details: http://support.dream-theme.com/knowledgebase/new-generation-of-the-theme-the7-2/

There’s no dedicated “migration documentation”. Basically we recommend cloning your site to local environment, install and activate the new theme an set everything up:

- you’ll need to pay most of your attention to pages with transparent header and benefits shotrcodes – they look ugly immediately after update;
- scrollers will need adjustments of “gap between images” attribute;
- also all shortcodes that utilize masonry and grid layouts will benefit from additional setup.

Hi, would like to know if i can translate some text or change it, in the theme, like

menu search text:

Portfolio list “view all”:

contact form:

i also have a problem with contact form in IE 9 message text box is to small:

Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

yes post ticket, but how can i translate Text in the theme?

Patience please. Guys at support will answer all your questions.

I installed the theme and notice revolution slider is no longer appearing? Does it still come with the theme? If so how do I install it as it isn’t coming up under plugins.

Hello,
You can install it via Appearance > Plugins .

Found it thanks, I don’t know why it wasn’t appearing before. working now. thanks

You are welcome :)

“Brainstorm Force” need the purchase code, i input the purchase code and API key, but the “Brainstorm Force” said below mistake:

“Incorrect Purchase Code

Please enter correct purchase code and try again.

Need help?”

I tried a few time and watch the guide.

Is the purchase code downloaded from the THE 7 Theme not the same as “Brainstorm Force” plugin purchase code?

Or I have to buy the ““Brainstorm Force” plugin again, i think this is not the same as the advisement.

Please let me know how to make the plugin right and make it possible to update. Thank you!

Hello,
You can use all plugins without entering purchase codes – we have dev license for them and you can use them within The7 theme.

However if you want a bit faster plugins updates, dedicated support for them or just want to support their authors – you are more then welcome to purchase a dedicated licenses.

i know now. But when I build a new page, post or portfolio, the plugin is working, but once i update the page, post or portfolio, then I do not see the plugin have the button to have me the function. I do not know why.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

No update available in the update menu ! What to do ?

I’ve got a responsiveness issue and want the new version hoping it would solve.

Thanks !

Hello,
Auto updates from old The7 to new generation of theme are purposely disabled. Please refer to this article in our KB for details: http://support.dream-theme.com/knowledgebase/new-generation-of-the-theme-the7-2/

Hey guys! Epic theme! Used it for another project, yet now I want it for a website where there is to be a Forum included.

Is this possible in anyway to get a forum in this theme? I did not come across this when I worked with the theme last time. Is there an extension or plugin matching this theme and that works with it as well?

I’m not very experienced in this area.

Hello,
The7 is compatible with bbPress forum plugin.

Where can I find “Demo Content” in sql-format (not xml)?

Hello,
It is not available, sorry.

So, I tried to setup a local wp to test the new theme and as I imported the dummy data I found there are no pages, no posts and no products.

The media files were imported, am I missing something? I tried to import again and everything said it was previously imported, still, no pages to test.

I searched the support site and it only warns you have to work some time to use the 7.2 theme

What can I do to test the new theme pages and posts?

At this moment you can import dummy content and skip importing media files (which you should do anyway :) ) – content will import correctly.

We’ll be releasing a special plugin for dummy content “2-clicks setup” in couple of days.

Think that worked, finally, thanks! :D

You are welcome!

Hi,

I am having an issue using WPML with the theme. First of all, when is a rtl version going to be available? There is a rtl file but there are still lots of style issues in rtl.

But the main issue is that core strings from wordpress are not translated. Stuff like “comments are closed” “next”, “Previous”, etc…

I tried installing the theme without wpml and just with the hebrew wordpress and most strings are not translated. Then I tried with WPML in a separate installation, with the string translation plugin of wpml I found the strings, translated them, and still on the site nothing changed.

I also downloaded on top of that the “codestyling localization” plugin and translated strings again there, but still do not see the changes on the site.

In the codestyling plugin I get the message:” Warning: The actual loaded translation content contains mixed textdomains and is not pure translateable within one textdomain. It seems, that there is code contained extracted out of other plugins, themes or widgets and used by copy & paste inside some source files. The affected unknown textdomains are: rwmb, envato “

Please assist, I may be missing something simple.

Thanks

Ok but what about the transalation issue?

Hi, your site specifically advertises that the theme is WPML compatible. So forget the RTL, I can manage the CSS for that but why am I not able to edit string translations? This is urgent for us. Thanks.

Hello,
Yes, The7 and The7.2 are compatible with WPML. If you have issues with it, please don’t hesitate to submit a support request via our online help-desk at http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Good evening, Dream Theme team,

Can you please tell me how to reduce the page margins on my site.

http://www.promfrocks.co.uk/

PS. If I need to upgrade to the latest version, shall I overwrite the files in the WP Contents theme folder?

Many thanks in advance

Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments I can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!

hi, would like to congratulate the excellent work done in this new version you deserve every penny paid for theme super satisfied.

Hello,
Thank you very much for feedback!

Hi !
Can’t find the changelog for The7.2
Thanks

Hello,
There will be no changelog: second generation of The7 is in fact a new theme. So we will simply update theme description page in upcoming day or two.

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