230 comments found.
Hi there, i have a problem with a responsive design. i can disable a responsive of the template?
Thanks a lot
Hello WebStudioPanama!
Could you pls open a ticket in the Support Forum and we’ll take care of your request in more details.
Thnx,
Team Greatives
Hi, how can we add more than two “Recent Entries” in single portfolio, at the bottom?
Thanks
Hello,
Reload shows two “Recent Entries” in single portfolio with sidebar and three “Recent Entries” with full width layout. However, you can open a ticket in our support forum if you need something more specific.
Best Regards.
Hope I can explain this clearly. One of the portfolio page options has a full screen image at the top. I’m wondering if it is possible to have this image not only scale in size as the browser window is resized, but also, when the image gets bigger, it doesn’t become cropped inside the div. In other words, is there a way to make the image get bigger and move the rest of the page down, instead of getting cropped when browser window expands on large screens?
Thanks!
UPDATE: changing the “feature size option to “full screen” does the trick. What’s odd is that if you change the feature size, it’s not reflected when you do a preview, only when you actually update the page.
One other question: what are the ideal dimensions for images being used full screen? I’d like the images to look crisp even on huge screens. Did a screen grab of a very large browser window and the image area 2100×1150px. Sound about right?
Hello,
Could you please open a ticket in our support forum and send us one or more specific URLs? Provide us (in your ticket) the version of Reload you are using as well. We’d be glad to help you.
Best Regards.
Is there a possibility to add a capture in the contact form?
Hello,
We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.
Regards.
I want to buy this theme like @Amyx But i need this theme to run on a multilanguage site (English/Persian) When you support RTL style in your theme? I am a persian web developer and can add rtl support feature
Hello,
First of all, thank you very much for your interest. 
Unfortunately, we currently have no plans to support RTL in Reload. However, it would be great if you could add this feature. Don’t hesitate to contact us if you need more details.
Best Regards.
Hi! With the Icon and text modules, I’m running into a problem that I thought you might have some insight on.
I was going to have the icon/text link, so I had entered in the linking url. I now don’t need it to, but when I delete the links, the frontend still has ‘linking’ functionality…and it just reloads the same page.
Can we troubleshoot this, or do I just have to rebuild each of my icon/text modules?
Thanks in advance.
Hello,
Thank you very much for your feedback. We’ve checked it and it will be fixed in the next update of Reload (in a few days). Keep in mind that we provide support only in our support forum.
Best Regards.
Hello , I have a problem , i d’ont uderstand how to make a portfolio page with all the portfolio items. Can you explain plaese.
Tanks you.
Hello,
You have just to add the Portfolio element (via the page builder) in any page you like.
We would greatly appreciate if you use our Support Forum instead of the public comments.We’d be glad to help you.
Best Regards.
Hello, i have a pre order question, the plugin autogrid ( http://codecanyon.net/item/auto-grid-responsive-gallery-wordpress/3959433 ) seems to be used in your template. Is the plugin included when we buy Reload ?
Hello,
Reload doesn’t use this plugin, it is based on its own grid system. Thank you very much for your interest.
Best Regards.
Hi, I want to make the color behind the logo white, and the accent color a different color like blue, is there some CSS that can accomplish this?
Hello,
We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.
Regards.
Hi! I’m thinking to buy this theme for my choir’s website. I’ve found it quite complete with amazing graphic functions.
There are two important points that could make the difference for me (and for any musician/band): - Did you considered to insert a builtin audio player/playlist? (not soundcloud) - And what about an events calendar?
Of course we can use plugins for these, but they will never reflect the high quality design of this theme!
Hi! Thank you very much for your interest in buying “Reload” and for acknowledging the graphic quality of our work. Your suggestions are indeed worth considering, even though they are a bit out of the scope of the current theme; hence, it is advisable that you proceed—if you deem it necessary—with the appropriate plugins for your particular purpose and use “Reload” as the highest quality design background for your choir’s website. We would be more than willing to help you with any issue you have with “Reload” theme.
Best regards.
Thank you
Can you integrate support for easydigitaldownloads additionally to woocommerce?
Hello,
To be honest, we have no plans to support the easydigitaldownloads plugin in the upcoming period. However, we will consider your suggestion for a future release.
Best Regards.
Thanks. Could be a good move towards exclusive sellings to a new market niche…
Thank you for purchasing Reload and for your feedback.
Regards.
Hi, does anybody know if the theme has got landing pages without the horizontal menu or if you can make one by turning off the menu? Thanks!
Hello,
Thank you for opening a ticket in our support forum. You will get help soon.
Regards.
Hello, i bougth this theme but the contact form does not work… i dont know why…
Hello,
We provide support only in our support forum. Please open a support ticket and our team will get back to you shortly.
Best Regards.
P.S. The contact form works fine for everyone who uses Reload. So, don’t worry, we will find your installation’s issue.
Hi Greatives,
Well i would just like to say that you have performed excellent coding on your theme, with our optimisation we now have an awesome website that now loads in 0.94 seconds. This is far better than what we hoped for, and the smooth visuals in your theme are excellent too.
Its not often we comment on how wonderful a theme / Framework is but you deserve 5 stars for this.
We managed to create our site in just 6 hours, fully SEO, optimisation, photo work etc. So in short you made our work effortless.
Many Thanks TB
One Question?
I noticed that their is a H1 residing on the logo, how can i get a description on that point.
Also it might be worth pointing out it would be good to add H1 class to the 1st title on the slider and retain the colour of the title ie: blue.
Regards TB
Hello TB,
Many thanks for purchasing Reload.
It is obvious that you are a connoisseur of the essentials of a good template and like so many others have found at first sight the virtues and comparative advantages of our first theme. Your feedback is more than helpful as it summarises the first and foremost needs of a user: clean code, effortless website-building, smooth aesthetics, lightning-speed loading. Thank you indeed for taking the time to comment and rate our theme. We really appreciate it and…
…hang on for our upcoming template, which is going to elevate your experience of multi-purpose WordPress Theme to another level and make you stand out from the competition!!! Its well-thought functionality, aesthetics, and innovation will change your view about what a template should be like. Keep on having a good taste and a penetrating look into things, TB.
Look forward to working with you again,
The Greatives Team.
P.S. We provide support only through our own support forum. Please, open your support ticket and our support team will get back to you shortly.
Hello! First of all, congratulations for this template! However i have a probleme. I have to create a guest book on it, but I didn’t succeed. I created a page and a post, the comments appears on the post but not on the page. How i can do to appear my comments (81) on a page? For information, my comments are imported of an other wordpress. Thanks.
I make a link in my header menu on my post. Now I have an access directly from the header. Now my problem is to import all of my old comments on this post….?
Hello,
First of all, thanks for purchasing Reload.
We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.
Best Regards.
Hi, I’m interesting in your theme, I need to change a wp theme, I need to know if I can change the background color (footer, body header…) into my company site colors! Thanks
Hello,
Sure you can easily change them via the style options in the backend of Reload. Thank you very much for your interesting!
Best Regards.
I can absolutely recommend this theme. Nice features, nice design, good to handle.
AND a very obliging and helpful support. Thanks for the assistance.
Quite happy with that.
Hello,
Thank you so much for your kind words.
Best Regards.
Very nice theme!
Is it possible to choose a boxed layout for entire homepage + header and pages instead of the full width?
Hello,
We are glad you like Reload.
Unfortunately, Reload does not provide boxed version. Thank you for your interest.
Best Regards.
I’m having some issues with the portfolio page – is there a reason the title and description might not be showing up when i hover over the thumbnails?
See: http://www.zimmermanarch.com.php53-9.dfw1-2.websitetestlink.com/projects/
The black/white to color transition is working, but the individual name and description animation is not.
Hello,
We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.
Best Regards.
P.S. Be sure that you have installed the latest version of Reload.
hi,
how to stop the redux-tracking? would be nice to be informed THAT something is tracked and WHAT is tracked. thank you
https://redux-tracking.herokuapp.comHello,
We provide support only in our support forum. Please open a ticket to help you. Thanks for your understanding.
Best Regards.
P.S. In any case, after the installation of Reload, you get an info message if you wish to allow the redux-tracking.
